www.vatikagroup.com Vatika group Bangalore : Sales Operations Manager

[muthukalee]

Vatika group Bangalore : Sales Operations Manager
vatikagroup.com

Desired Candidate Profile :
* The candidate would be Primarily responsible for smooth day to day operations of the business centre
* Should have good knowledge of marketing, operations, client servicing and vendor management
* The candidate should be a post graduate Degree/Diploma in Marketing management.
* The candidate should have good communication skills.
* He/She should be able to coordinate various business activities related to production,sales, or distribution of products.

Job Description :
1. Client Servicing :
a. Manage Vatika Business Centre (Bangalore) Clients from a servicing point of view and be a secondary contact for all clients being managed by executives.
b. Ensure client feedback forms are filled by clients and maintained.
c. Maintain Client complaint log book and ensure timely resolution of customer complaints through concerned operations executive.
d. Focus on improving customer service levels and minimizing client complaints.
e. Follow up with clients for renewals, extension of space requirement, agreements processing, to follow up with clients on outstanding payments/Collections.

2. Operations :
a. Escalation Point for complete Vendor Management, Maintenance, Inventory, Housekeeping and Business Support Services and maintain process flow.
b. Ensure that set procedures are followed to improve productivity of the business centre.
c. Co-ordinate multiple activities, analyze and resolve specific problems and cope with deadlines.
d. Analyze factors like occupancy levels, parking status, housekeeping, security, pantry, client complaints and any other service related issues within the timeline.
e. Follow up for Vendor cheques.
f. Coordinate with building management for safety, security, elevator maintenance.
g. Compiling of MIS via executives for accounting process.
h. Send Operations MIS on monthly basis .

3. Team :
a. Operations team management and supervision including drawing up their responsibilities and monitoring their performance.
b. Ensure operations team is motivated and performs to best of their ability.

4. Marketing & Sales:
a. Participate in all marketing related activities, liaise with IPC’s/brokerage firms/ companies with regard to business centre needs and leasing.
b. Handling web based queries, walk in queries, sending across the proposals and CRM.
c. Keep detailed record of all key contacts in various IPC and other Property consultants.

Company Profile :
The group was incorporated in 1986 with a vision to emerge as a niche player in real estate and hospitality and has grown exponentially into truly diversified corporate entity In the last 22 years of its existence, the Vatika Group has created projects that touch every walk of life and human endeavor, while setting new benchmarks in quality. Today the Group enjoys a market value of over Rs. 3500 crores, spanning real estate, and hospitality and facilities management.
The group enjoys huge reserves of goodwill hat has led to some of the biggest names in the corporate world putting their trust in it and constantly strives to provide products and services that enhance the quality of life and work, and to address a gamut of human needs.

Contact Details :
Website :http://www.vatikagroup.com
Address :
Vatika Triangle
7th Floor
Sushant Lok-1, Block-A
Mehrauli-Gurgaon Road,
Gurgaon-122002
Haryana, India
Tel : 91.124.4177777
Fax :91.124.4177700

[Guest-IJT]

Name : Naveen
Email : nkr0007 AT yahoo.co.in
Designation / Skillset : Manager Sales
9 years above exep.in real estate.

Resume :

Manager Sales & Marketing (Chandigarh)
With 9 years 7 month of qualitative experience in :
- Sales/Marketing - Corporate Sales - Team Management
- Business Development - Strategic Planning - Channel Sales
- Presently associated with Sushma Buildtech Limited
- A strategic thinker with a flair for charting out strategies for sales & corporate management and contributing towards enhancing business volumes & growth and achieving profitability norms.
- Expertise in designing alternate partners for achieving the objective of organization.
- Possess excellent interpersonal, analytical, troubleshooting and team building skills with proven ability in establishing quality system / procedures and planning / managing resources.
Business Development / Marketing
- Identify and networking with prospective dealers; generating business from existing customers and achieving profitability and increased sales growth.
- Analyzing marketing trends and tracking competitor’s activities and providing valuable inputs for product enhancement and fine tuning sales & marketing strategies.
Channel Management
- Establishing strategic alliances / tie-ups with financially strong reliable partners, resulting in
deeper market penetration and reach.
- Monitoring channel sales and marketing activities; implementing effective strategies to maximize sales accomplish revenue and collection targets.
- Providing assistance to channel partners by conducting training programs; ensuring seamless delivery of quality products & services in the market.
People Management
- Recruiting training & monitoring the performance of team members to ensure efficiency in
Sales operations and meeting of individual & group targets.
- Conducting meeting s for setting up sales objective and designing or streamlining processes to ensure smooth functioning of sales operations..
Key Responsibilities :
- Developing, appointing new business dealers.
- Building relationship with existing customers and new Customers.
- Co-ordination with Bank for the loan approval.
Key Responsibilities :
- Developing, appointing new business dealers and motivating then for greater market penetration and reach.
- Interacting with dealers and corporate clients regarding product promotion in market.
- Building relationship with existing customers and new Customers.
- Handling CRM activities.
- Co-ordination with Bank for the loan approval.
- Maintaining the MIS.
- Participate in Property Expo.
- Corporate presentation.
- Investigating the reasons, why people refuse and Leave the Project.
- Making monthly construction report.
- Routine work like receiving e-mails/ replying back.
Significant Highlights :
- Mapped new markets including Punchkula, Mohali, Patiala, Ambala, Zirakpur, Ludhiana,
Amritsar, Jallandher, for the purpose of business growth.
- Successfully delivered KING CITI Township (71 Acres) phase I & II project in March’08.
- Appointed new dealers including Money Matterz, Chandigarh.
- Successfully achieved 70% of the assigned targets in Apr’08
Key Responsibilities :
- Direct/Indirect Sales.
- Dealers networking
- Handling online and telephonic enquiries.
- Maintaining the Customer database.
- Handling scheduled site visit.
- Communication with the RO daily basis
Significant Highlights :
- Successfully delivered Silver City Main & silver City Extension Township project in July’04.
- Contributed towards appointing up to 40% new customers in the Punchkula, Mohali & Smila.
- Achieved 100% target in 2004.
Can work well under well pressure. fast learner, willing to work overtime. Excellent time
management skills, efficient and effective. Can implement new creative ideas. Always
innovations. Able to complete the given work within the given period.
- Strong experience in the area of sales Management.
- Generating sales through direct and indirect channel.
- Expertise in building, motivating, tracking and follow up with customers.
- Achievement oriented with strong marketing acumen and interpersonal skills.
- Good Experience of Dealer Network.
- Team spirit, fast leaner , Honest & Patience nature, Positive thinking, Smart worker, independently as a team player excellent problem solving skills, take challenges and changes as excellent opportunities.

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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4275139
Date & Time : 20th Jun 2011 6:17 AM (UTC)
IP Address : 122.173.77.28
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727)
Predicted Country []: India

[Guest]

RESUME
SATYENDRA KASHYAP
E-mail : skpr3 AT rediffmail.com
CAREER PATH/WORK EXPERIENCE :
Presently I am working with FICCI Research And Analysis Centre - a Biological Laboratories as an Assistant Accountant from September 2004 to till date.
Started my career with TCNS Ltd., a Garment Export House having Annual Group Turnover of 100 Crore. I was an Accounts Officer there from 1991 to September 2004. (13 Years Experience.)
JOB COVERAGE :
1. Day to day routine accounting
2. Party Payments, Party Realisation, Purchase, Sales, Bank Reconciliation, Party accounts Reconciliation.
3. Payroll preparation ( Salary, Attendence )
4. E – Return EPF - Monthly and Annual
5. Insurance related works of the Company.
5. Dealing with Income Tax Office, Service Tax Office, EPFO, Insurance Office, Sales tax office and Bank.
6. Income Tax Planing – Individual
7. Cash Handling.
8. Liaison with the auditor for finalization of accounts
9. Need based MIS Preparation & compilation
QUALIFICATIONS :
1. Passed B.Com from Delhi University in 1989.
2. Diploma of business Management from Chennai.
KNOWLEDGE OF THE FOLLOWING COMPUTER SOFTWARES :
- Tally.erp9
- EPFO Application Provided by the EPFO Department.
- VAT E-Return Provided by the Department,
- Service Tax E-Return Provided by the Service Tax Department
- E-Return TDS
- Windows - M.S. Excel, M.S. Ward and Power Point
- GECAP;: Garment export cum Accounting Package (A software especially developed to meet the Financial and MIS requirements of the Garment industry.)

[Guest]

Ajit Gaikwad
Email : ajitgaikwad.404 AT rediffmail.com
Objective :
To reach higher positions in organization by fulfilling responsibilities effectively, preparing for future position by grabbing opportunities available, and enhancing my knowledge base by working in different environment. Ultimately achieving success through integrated efforts of conceptual knowledge and key strengths I possess.
Work Experience :
(1)
Company Name : Reliance Life Ajit Gaikwad
Address.vita dist sangli
Insurance
Period : Aug 2008- Jully 2011
Company Background :
Designation : Sales Manager
Responsibilities :
- Recruitment
- Traning
- Motivating
- Business
(2)
Company Name : FDC Pharma
Period : Apr 2008-Aug2008
Company Background :
Designation : Lab officer (Quality Control)
Responsibilities :
- Analysis product through pharmocopea
- Handle uv,kf,IR instrument
- Prep volumetric solu,
- Water analysis
(3)
Company Name : Torrent Pharma
Period : oct1996- Dec 2000
Company Background :
(4)
Company Name : ceras pharma
Period : 2003-2008
Company Background :
Designation : Medical Representative
Responsibilities :
Convenience to Docter
Explain produt detail
Take Business
Achievements :
- Advisor qualify forein trip
Educational Background :
Graduation : Bachelor of Science
Year of Passing : 1996
Computer Background:
Course Name: MSCIT, software tool
Skills & Strength:
- Good Convenience power