Bharat Dekho Mumbai : Domestic International Ticketing Counter Staff

[Admin]

Company Name : Bharat Dekho
Company Location : Fort,Mumbai
Designation (of vacancy) : Domestic and International Ticketing Counter Staff
Company E-mail ID : bharat_dekho@yahoo.com
Company Website : bharatdekhoonline.com

Job Description, Candidate Profile, Company Profile, Company Address :
We are reputed NON IATA Travel Agency in Fort VT.We handle corporate Ticketings,Tour,Conferences,Hotel Bookings,Car Rentals.

We have Vacancy for Domestic and International Ticketing Counter Staff.

Experienced and English Speaking must.

[Guest]

Priyanka Khanna

Mumbai.

Objective :

To reach the highest pinnacle in field of BPO / Contact Centre Public Relations / Customer Care / Hospitality Industry

Summary of Qualifications :

An inquisitive mind and zeal to learn and excel in the field of providing customer satisfaction through constant personal development to carve a niche for self in professional world, Strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals. Productive and efficient work habits without supervision Self-motivator with high energy

I have a work experience of 5 years in field of Public Relations, Sales, Customer Support & Hospitality. Education Qualification, Have Completed H.S.C from Mumbai Board & T. Y. Bcom from Mumbai University. Have done IATA / Ufta Foundation Course, Training airline Farce Auditing from Zero Octa & Customer Service by Jet Airways India Ltd

Employment History :

1. Team Coordinator - Operations Department (Salik) – TransCore

My responsibilities includes but not limited to following :
- Handling special short term project by the management

2. Sr. Customer Service Executive – RTA (Salik) Project

Cupola Teleservices, DOZ.
Cupola Teleservices is the leading outsourcing service provider in the region. It is based in the DOZ is a
pioneer in the contact centre space having started operations in 1999. In its present orientation the company provides a wide gamut of customer solutions ranging from voice based to back-office business process outsourcing services.

Started as customer service representative within a year’s time was moved to the Complains Handling

My responsibilities includes but not limited to following :
- Handling Telephonic & Online Client Complains
- Training new joiners about the process & any new updates

3. Executive Operator

IBM Daksh Business Process Services PVT LTD,
IBM Daksh is Operation for Orange (U.K) Semi – Tech Process.



4. Customer Service Provider – Ticketing & Reservations

Trans Continental E. Services PVT LTD
Trans Continental is Associates of Jet Airways India LTS.

5. Auditor In Charge

M/S Zero Octa PVT LTD


Professional qualification & Training

Time Management, Public Relation & Management, Planning, Communication Skills

Computer Knowledge :
Application Software
MS Word
MS Excel
MS PowerPoint
Internet, Email
Native Sabre, Qik Sabre & Rapid Application

[Guest]

RESUME

ABHINAV KUMAR SINGH

Email ID- abhinavsngh23 AT gmail.com

Career Objective
Enhancing the growth of the organization in the present scenario along with the career advancement.
Academic Qualifications

COURSES INSTITUTION BOARD/
UNIVERSITY PASSING YEAR
M.B.A.
United Institute Of Technology GBTU 2011
B.Com University Of Allahabad University Of Allahabad 2009
Intermediate Allahabad Inter College U.P. 2006
Matriculation K.V.New Cantt, Allahabad CBSE 2004
Professional Development
SPECILIZATION are as follows :-
MBA from United Institute Of Technology, Naini, Allahabad (GBTU)
SPECIALIZATION : Major : Marketing
Minor : Finance
Open Specialization : Rural Management
Projects undertaken In MBA
- Done Summer training on the topic “Retail And Marketing” from the PepsiCo India pvt ltd. From June 1st to July 31st 2010.
1. Looked after Cooler Governance wherin i was asked to do the detailed survey of all the Coolers present in my market.
2. Was also Asked to take care of the Visi scores i.e Charging & Purity, in which my role was to report to my ADC the coolers which wre filled below the potentials or the one which were used by the retailers for their personal needs.
3. During my project I was also given the list of the outlets where the visi should have been placed as per the company and its location in the outlet, any deviation in the same had to be reported by my to my reporting officer.
Computer Proficiency
- Knowledge of MS Office
- Frequent User of Internet

Extra- Curricular Achievement
- Participated in Power Point Presentation at college level on the topic “Green Marketing”.

[Guest]

AISHWARYA PADMAKAR ZARKAR

E-Mail id : aish_rose1986 AT yahoo.com
Objective :
To work with sincerity and zest to achieve excellence and to continuously improve myself and the organization. Also to establish own identity.

Work Experience
- Worked for THOMAS COOK (INDIA) Limited since 1ST DECEMBER 2009 till 31st JULY 2011,as a ASSISTANT MANAGER – FOREIGN EXCHANGE (Operations)
Job Profile :
- Attending outbound passengers & helping them to convert Indian rupees into foreign currencies or traveller’s cheques or foreign currency travel card as per their requirement.

- Attending inbound passengers & helping them to convert foreign currency or T/C into Indian rupees.
- Handled cash up to Rs. 15 lakhs to 25 lakhs which varies on daily basis.
- Handled foreign currency travel card, its loading, reloading & also refunding.
- Handled various foreign currency demand drafts.
- Doing “WIRE TRANSFER” i.e.TELEGRAPHIC MONEY TRANSFER :
Sending money to neustro A/Cs for various purposes like maintenance, gift, education, tusion fees etc.
- Receiving money through “MONEY GRAM” & accordingly making the payments through cash or cheque.
- Receiving money through “EXPRESS MONEY” & accordingly making the payments through cash
- Interacting with FFMC’s and AD’s for rates regarding Bulk Sale, Bulk Purchase of foreign currencies & travelers cheques.
- Preparing Daily Report of the business, Flash report.
- Handling Petty cash & Other Expenses on Daily basis.
- Submit Reports to Manager & MLRO Manager regarding Audit done at Monthly basis.
- Prepare Mobile, Tea Allowance for Executives on Monthly Basis.
- Dealing with corporate clients for their BTQs and BTSs and any other help.
- Well versed with Forex & Accounts software.
- Worked for FCHCENTRUM DIRECT LIMITED (FOREX) for 1 year and 7 months as an Executive Cashier (Operations) (MUMBAI AIRPORT)
Job Profile :
- Attending outbound passengers at departure were Indian rupees are
converted into foreign currency or traveler’s cheques as per requirement.
- Attending inbound passengers at arrival where Foreign currency or T/C is Convert into Indian rupees
- Handled cash up to Rs. 15 lakhs to 25 lakhs which varies on daily basis.
- Handled back office, where the track of foreign currency and India rupee as per requirement on teller or sub teller is kept. Maintaining stock of foreign currency and T/C and Bulk selling and Bulk purchase of Foreign currency to different FFMC.
- Worked for WNS (BRITISH AIRWAYS) from March 2007 to November 2007 in Revenue Management Support India
- (Handling Domestic and International Passengers) Worked on THREE PROCESSES based on AMADEUS SYSTEM.
- Job Profile :
- FDCC : Chasing and Cancelling PNR with help of inventory.
- PFUG (Upgrade Process) : Check Passengers PNR on BABS and AEBA, Frequent flyer details and upgrade the passenger from lower class to higher class.
- OVERBOOKING : Accepting or Rejecting PNR.
- Checking whether the Passenger is check-in or not, Checking Passenger details like : wheel chair, infant, meal detail, accompanied child, extra baggage. Making PNR as per given passenger details, checking flight availability and book ticket and sending LGW TELEX.
Educational Qualifications :
EDUCATION CLASS YEAR
S.S.C. 1st CLASS 2001
H.S.C. (COM) 1st CLASS 2003
B.COM 1st CLASS 2006
Languages Known : English, Hindi, Marathi, French ( basic ), and Konkani.
Additional Qualifications :
- Successfully completed Diploma in International Airlines and Travel Management with computer reservation system (AMADEUS) from IITC.
- Successfully completed IATA/UFTTA FOUNDATION with computer reservation system (GALILEO) from IITC.

Achievement :
BHARATNATYAM DIPLOMA 1ST class in all exams and also Won prizes at international level.

[Guest]

I have completed hsc in year 2006 n i have experience of some months in call center i am looking for in aviation