Pre-Sales System Consultant Bangalore : Dell

[Admin]

Job Description
System Consultant-080004MH

Description
POSITION SUMMARY: Systems Consultant (Pre-Sales - Servers/Storage)
Work with India field / inside sales team and technical sales representatives to drive Enterprise business (servers, storage, networking products & solutions) in the allocated business space, removing technical barriers, and providing business solutions. Meet or exceed sales objectives by providing technical sales consulting in opportunities that require a complex solution to an account's computing requirements. Takes a lead role on the technical side of the sale to ensure that the Dell solutions are comprehensive, achieve customer goals, and provide an outstanding customer experience. Work with appropriate customer technical personnel to build relationships at the right levels and ensure Dell sales team understands and meets the customer's on-going Enterprise needs.
Help drive and maintain relationships that will effectively remove barriers to enterprise sales eg. working with strategic partners. Must have a thorough understanding of, and experience with, server, storage and enterprise software. EMC product competency is a plus; advanced storage system experience is required. Candidate must demonstrate advanced knowledge in Network Operating Systems, networking, and server/storage consolidation principles. The candidate must be able to work independently, with strong written and oral communication skills, competent consultative selling skills, and good time management skills. Field-based & high level technical selling experience is preferred. Must be able to demonstrate a strong sense of business acumen and drive for enterprise sales closures.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
· Required to analyse all prospective customers computing requirements and present a suitable solution(s) in order to meet customer requirements.
· Provide design and support of complex hardware and software solutions and/or modifies/maintains complex existing applications
· Responsible for helping the sales team identifies and close advanced system specific sales opportunities while also developing and maintaining a relationship with the customer's network/server related technical/IS staff and decision makers
· Provide consultation on industry wide technologies, including server and network hardware, Client/server applications, network operating systems and enterprise management applications
· Assists with the preparation of the technical solution needs for RFP(Request For Proposal)'s/Proposals
· Conduct hands on Server/Storage Demonstrations.
· Assists with the preparation of the technical solution needs for RFP(Request For Proposal)'s/Proposals.
· Provide timely weely business reports eg. funnel, forecast, activity report, etc
· Manage and work with both channel partners and key end customers,

Qualifications
REQUIREMENTS:
· Prefer a Bachelor's degree in Computer Science/EE or equivalent, with a minimum of 5+ years experience in computer application or related field
· High degree of knowledge of client/server platforms, multi-platform networks hardware and software knowledge - Work Group Servers, Enterprise Servers,NAS, SAN.
· 8-14 years. Pre Sales and Technical Pre Sales experience required.
· Strong knowledge of sales procedures, computer products and all potential application; be very familiar with Windows, Intel-based hardware and software;
· Superior written and oral communication skills, including high level presentation skills

Ability to work under pressure and according to deadlines set.

Job
Outside Sales - System Consultant Manager

Primary Location
AP-IN-KA-Bangalore

Schedule
Full-time

Shift
Day Job

Search And Apply for this Job here :
www.www1.ap.dell.com/content/topics/global.aspx/corp/careers/jobsearch/default?c=in&l=en&s=corp

Bangalore – Midtown :
# 12/1, 12/2A, 13/1A, Divya Shree Greens
Koramangala Ring Road, Challaghatta, Varthur Hobli
Bangalore 560036
India

Bangalore – Whitefield :
Vaidehi Complex, Epip Industrial Area
Whitefield
Bangalore 560066
India

Bangalore – Bagmane :
Bagmane Parin, Khatha No. 65/2
Bagmane Tech Park
Byrasundra, C.V.Raman Nagar
Bangalore South Taluk
Bangalore 560093
India

[Guest]

KUMAR PALLAV
kpallav AT gmail.com

Education
Qualification- B.E. (Bachelor in Engineering) with 71% aggregate in Electronics.
College- MIET, Gondia. Nagpur University
Skills
- Comprehensive knowledge of storage protocols like Fibre Channel, ISCSI, NFS, CIFS, and NDMP protocols
- Have experience of Installation and Administration of Veritas/ Symantec Netbackup
- Have experience in installing and working on SQL
- Worked on Brocade (and Cisco, McData) Switches
- Good knowledge of RAID technologies, Backup technologies and zoning techniques.
- Sound interpersonal and communication skills both verbal and written. Admired for the ability to work single handedly as well as in a team
Certifications
- EMC Technology Foundations (ETF)
- EMC Proven Professional EMCPA Associate (STF)
- SNIA 10-101 Certification
- Implementing HP StorageWorks EVA solutions HP0- J33

Work Experience
Current Employer : Hewlett Packard- HP (14-07-2010- …)
Title : Technical Solution Consultant (Storage)
Job Responsibilities :
- Responsible for planning, installing and maintaining of storage systems remotely in multiple data centers
- Monitor client servers to see any warnings or alerts generated and work on them personally or dispatching it to next level as the situation demands
- Answer technical queries asked by HP customers over chat/ phone.
- Responsible for Storage Area Network administration and Network Attached Storage Administration
- Provide remote assistance to Clients using HP products and face issue on it like storage not getting recognized, loop down, and hardware failures detected etc.
Products :
1. EVA, MSA, JBODS, AIO Storage
2. Tape Libraries- ESL, MSL, Autoloaders
3. SAN Switches- Brocade, Cisco
Previous Employer 1 : Wipro Technologies (16-04-07 to 10-05-10)
Title : Storage Specialist
Type : SAN administration; Backup and archiving
Job Responsibilities :
- Providing remote hand assistance to the customers using Clariion, Centera, Celerra
- Involved in installing and administration of EMC storage boxes and other managing backup and archival as scheduled.
- Have experience of creating RAID and assigning LUNs in a Clariion and collecting logs from Navisphere and CLI when required
- Have conceptual knowledge of Centera and Celera and multipathing software Powerpath
- Provided Pre- sales support as well for 7-8 months for all EMC products
Products :
1. Software- DiskXtender, Application Extender, Powerpath
2. Hardware- Clariion, Centera, Celerra
Previous Employer 2 :Transworks Info Services (02/11/05 to 14/04/07)
Title : Senior Associate
Job Responsibilities :
o Provided email support to monster.com customers
o Prepared logos and job pages for employers
o Refresh Jobs and upload new job postings
Areas of Interest : Pre Sales- Enterprise Storage
I hereby declare that all information provided is best to my knowledge.

[Guest]

CV of Somashekhar DM
Contact Information : E Mail : somudm AT gmail.com
CAREER OBJECTIVE
To use my technical knowledge and communication ability as Field Application Engineer/Associate consultant for a SAN related Software or Hardware Company, so that I can deliver tangible value to my employer immediately. I would love to work in an organization, which values creativity and competition.
SKILLS / FUNCTIONAL SUMMARY
- Building a trust worth relationship with customer by committing and delivering the right .solution and support
- Highly motivated and innovative technical professional with progressive experience in systems, storage, networking, communications, and hardware development.
- To enhance the sales/revenue working closely with customers and internal team to prepare the desired the Techno commercials and Proposals.
- Setting up the infrastructure to define the standard operating procedure
- To make sure the customer/Key vendors happy and comfortable with key solution/products, conducting Knowledge transfer and Training sessions
- Generating of news letter.
- Technical training to the resellers/system integrator
- Conducting roadshows, Active participation in Exhibitions.
- Handling the entire commissioning team to get the NOC, conducting Functionality test.
- Pre and Post sales support for customers, customizing CRM report for analysis and to achieve the maximum satisfaction of customer.
- Interacting between Engineering team and Customer to make the build/product more reliable and avail the best of services by sharing the inputs from the Market and customers.
- Good in Time and Money management to increase ROI for both employer and customer.
- Good knowledge of Backup software like Net vault, Symantec,
- Being a SAN domain expert will be able to quick understand the customer requirement and to deliver the appropriate solution for Backup, Storage, Consolidation . Shared Storage for Media and Broadcast industry.
TECHNICAL BACKGROUND
- Designing, Commissioning and Administration of Apple XSAN, SANmp Customer centric DAS, NAS, SAN, IPSAN
- Custom design and Commissioning of SAN workflows for Media and Broadcast industry.
- Administration of NAS operating systems, (Spanstor, SnapOS, open filer, freenas)
- Experience in RAID Methodologies. (Creating, Troubleshooting Administration)
- Hardware and software commissioning and troubleshooting in SAN envirnment.
- Knowledge of storage and windows server virtualization.
- Up gradation of SAN using SCSI/FC/FCP/iSCSI, TCP/IP HBA and drivers, firmwares, Patches, Value Added plug-ins.
- Knowledge of VMware operating system environments.
- Experience in Backup and recovery principle and Storage
NETVAULT, BACKUP EXEC, STORGRID Falconstor,
VTL, Data recycle, archiving, NDMP for NAS backup,
Promise, Infortrend, Active
- In house evaluation of before release and commissioning at customer location.
- Knowledge of Media and Broadcast work-flows to integrate storage.
Participated in :
Computex Taipe 2010 - Taipe
Broadcast engineering Expo 2009 – Mumbai
Broadcast engineering Expo 2009 – New Delhi
IFSEC Show 2009 – New Delhi
Apple Tech series 2010 – New Delhi
Apple Tech series 2010 – New Delhi
Reseller/System Integrator business meeting – Delhi, Mumbai, Bangalore.
WORK EXPERIANCE
Company : Genesis Forte Tech Pvt Ltd
Designation : Field Application Engineer
Duration : March 2011 to till date
Client : Promise Technology.
Roles and Responsibility :
About Genesis Forte Tech Pvt Ltd.
Genesis Forte is one of the major players in Broadcast industry, providing end to end technical broadcast and Storage solutions
Designing, Commissioning and Administration of Apple XSAN, SANmp Customer centric DAS, NAS, SAN, IPSAN
Managing the Key accounts.
Working with Channel partners to Prepare the Proposal and BOM.
Pre Sales Activity.
In house evaluation of before release and commissioning at customer location
Post Sales support.
Conducting road shows and Training sessions for channel partners and Key customers.
Company : Master System’s Pvt Ltd, Chennai
Designation : Field Application Engineer
Duration : 23 Jan 2009 to March 2011
Client : Promise Technology.
Roles and Responsibility :
About promise Tech and Msys :
Master Systems is the offshore business partner for Promise Technology in India, And promise is the official partner for Apple's XSAN solution. Since being an FAE below mentioned are my roles and responsibility.
Pre sales activity :
Interacting with the customers to understand the requirements
Creating the desired proposal
Setting up SOP (standard operating procedure) as per customer request.
Arranging the funds for the entire operation,
Helping to sales team to close the deal
Events and Training
Participation in the events and expo
Setting up the Infrastructure and demonstration for participants
Working with the endorsed vendor for the products for the SOP
Conducting the periodical training for the vendors for the latest releases
Support after sales :
Onsite support for commissioning, if required
Providing the sessions to the end user to explain the functionality of the entire system with endorsed vendors.
Telephone and Email support for the end-user
Engineering and Quality analysis :
Generating the Test cases for issues occurred in the customer site and Working with engineering and QA team to mitigate the risk for the custom application deployment.
In House evaluation of products.

Company : Datalifecycle.com Pvt Ltd, Bangalore
Designation : Engineer Technical Support
Duration : 18 March 08 to 31 Oct 2008
Roles and Responsibility :
Datalifecycle.com Pvt Ltd is basically providing the storage and server related solutions and Commissioning the same. Here my role is Identify, troubleshoot, and analyze SAN related issues. Determine appropriate course of action, and conduct repairs, modifications, and upgrade internal components, Firmware, drivers and peripherals as needed. Set up and maintenance a laboratory to simulate and reproduce customer problems. Assigning user rights and permission, disabling and enabling accounts, file and folder permissions as per customer need. Providing onsite/offsite support to resolve the problems and up gradation of Hardware/ Software/Driver/Firmware.
Datalife cycle key business is to deploy the Netvault backup solution including some major IT companies in India, Being a support engineer I will be responsible for to design and deploy the Backup solution apart from that another challenge I had in this organization to audit the backup of our key customers.
Company : Shree Computer Center
Designation : Engineer Technical Support
Duration : 10 Feb 2007 to 30 April 2008
Roles and Responsibility :
Assisted in troubleshooting user problems relating to Operating System issues, Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity. Performed upgrades, installation of software and drivers and essential desktop troubleshooting. Backup and restoring through Netvault and BackupExec software.
ACADEMIC BACKGROUND :
Bachelor of Computer Application (pursuing)
Diploma in Electronics and Communication, at SJMP, Chitradurga
Diploma in Computer Application, SJ Institute, Davangere