Insurance Associate : Resume CV
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  1. July 3rd, 2010, 05:35 AM Post Count Number #1
    Hem Chander Tiwari
    On probation
    Join Date
    July 3rd, 2010
    Location
    Ghaziabad
    Posts
    1

    Insurance Associate : Resume CV

    Hi,
    My name is Hem Chander Tiwari and I am working in Metlife Services as an Sr. Insurance Associate. Please find attached below is the copy of my

    Resume :-
    HEM CHANDER TIWARI
    Email : nidhi.hem08 AT gmail.com

    CUSTOMER CARE/OPERATIONALS PROFESSIONAL :
    Seeking challenging assignments across Non BPO/ Insurance Industry

    PROFILE :
    - Finance professional, currently working with the Insurance sector and having a total work exposure of over 5.5 years
    - Educationally qualified with a Bachelors degree in Internet Science.
    - Effective communicator with exceptional analytical & problem- solving skills.
    - Strong leadership traits with ability to bring out the best in others while creating a healthy work environment.
    - A self- starter with a can- do attitude, look at challenges as opportunities, extremely productive in a high volume, high stress environment of the Insurance Industry.
    - Proactive approach, – can easily foresee & fix problematic areas in any process and can handle complex situations efficiently. Proficiency in obtaining complete customer satisfaction.

    CORE COMPETENCIES :
    Business Development - Training - Customer Relationship Management - Team Management - Analytical Skills

    PROFESSIONAL EXPERIENCE :
    METLIFE SERVICES EAST PVT LTD SINCE 23 JUNE’08
    SENIOR INSURANCE ASSOCIATE
    Team Management :
    - Provide effective and inspirational leadership to the team of agents, through regular training on operations, system basics, and process flows, to achieve set business targets and other performance parameters.
    Training & Development :
    - Function as the Subject Matter Expert and Process Trainer of the team (within and across the country), and determine training needs, identify gaps and devise / conduct programs regarding insurance concept, to enhance operational efficiency of advisors, thereby leading towards increased productivity.
    - Polish selling skills of advisors and provide need based solution, along with participating in team huddles.
    Operations Management :
    - Help in process efficiency efforts through efficiently assisting operations at process level issues, viz input data and data analysis, verification of successful job completion, balance reports, edits and workflow, and exception processing.
    - Collate ideas on process developments / improvements and work on them to implement as Best Practice.
    - Communicate with Clients for providing inputs on various issues related to processing

    Experience :
    I-ENERGIZER BPO SERVICES PVT LTD, NOIDA 3 DEC’07-22 JUNE’08
    SENIOR CUSTOMER CARE REPRESENTATIVE
    M-PHASIS BPO PVT LTD, NOIDA 24 OCT’06-30 AUG’07
    SENIOR CUSTOMER CARE EXECUTIVE
    IBM DAKSH BUISNESS PROCESS SERVICES PVT.LTD, CHANDIGARH 29 OCT’04-31 JULY’05
    SPECIALIST CUSTOMER SUPPORT REPRESENTATIVE
    COMPETENT SYNERGIES PVT.LTD, CHANDIGARH 5 MAY’04-31 SEPT’05
    SENIOR CUSTOMER CARE EXECUTIVE

    EDUCATIONAL CREDENTIALS :
    BSc (Internet Science), Kurukshetra University, 2004
    12th, PBSE, 2001
    10th, CBSE, 1999

    OTHER DETAILS :
    Date of Birth : 28th January 1983
    Languages Known : English, Hindi
  2. November 28th, 2012, 05:06 PM Post Count Number #2
    Ramyavinu
    On probation
    Join Date
    November 28th, 2012
    Location
    Mumbai
    Posts
    1

    Bcom(Banking & Insurance) And PGDM in Finance

    RAMYA GUNASEKARAN
    Email ID :ramyagunasekarn14 AT yahoo.com

    Career Objective :
    To develop my career as Finance Professional that leads to further growth in my professional skills and personal satisfaction by utilizing my skills and ability to work for the growth of an organization.

    Specialization : Finance

    Work Experience :
    1- Name of the Organization : HDFC SLIC,Mumbai
    - Duration : 6months
    - Designation : Insurance Associate

    2- Name of the Organization : TCS E-Serve Limited, Mumbai
    - Duration : 1 year
    - Designation : Back office Executive for Citibank

    3 CSR Activity :
    - Name of the Organization : Pratham NGO
    - Duration : June’12 to July’12

    Educational Qualifications :
    COURSE/DEGREE INSTITUTE BOARD/ UNIVERSITY YEAR OF PASSING PERCENTAGE/ GRADE :
    PGDM (Finance 1st Year) Kohinoor Management School Kohinoor Management School 2011-2012 62%(Aggregate)
    B.Com SIWS College Mumbai University March,2009 72%
    HSC R.A. Podar College Maharashtra Board February, 2006 58%
    SSC SIWS High School Maharashtra Board March,2004 62%

    Computer Proficiency :
    Microsoft Windows XP, Microsoft Office XP (Word, Excel, PowerPoint, Access).

    Achievements :
    Directed a team and Trained new employees when I was working in TCS.

    Personal Details :
    Date of Birth : 6th November, 1988
    Language Proficiency : English, Hindi, Marathi, Tamil
    Hobbies : Reading Novels and listening to music’s