Fareprotal Gurgaon : International Customer service

[deepika]

Fareprotal
http://www.fareportal.com/

Keywords: Customer service

Designation: Executive/Sr.Executive-Travel (International Customer service)
Experience: 1 - 5 Years
Location: Gurgaon
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: Hotels/ Restaurants/Airlines/Travel
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 02 Jan 2009

Job Description
Customer service to Inbound calls from US customers for airline,hotel & car reservation

Desired Candidate Profile
-GDS knowledge majorly Amadeus & Sabre
-International customer service experience for airline,hotel & car reservation

Company Profile
FAREPORTAL is a Travel Technology, Travel BPO (Business Process Outsourcing), Ticket Fulfillment and Call Center solutions provider to the travel industry. Strategically located in "Silicon Alley", in the heart of New York City, our group of Professionals is dedicated to harnessing the future of Online and Traditional travel for FAREPORTAL customers, partners and brands.

Executive Name: Swapnil Chaturvedi

Address:
Fareprotal
Plot No. 365 Pace City - II sector -37
Gurgaon,Haryana,INDIA 122002

Email Address: swapnil@fareportal.com

Telephone: 91-124-4266390

[Guest-IJT]

Name : VASEEM EBRAHIM
Email : vaseem.ibrahim AT gmail.com
Designation / Skillset : cargo officer
Searching for a job in cargo feild.
I am right now in dubai.my number is 00971-555693661

Resume :

PROFESSIONAL EXPERIENCE
Cholamandalam Insurance Company Ltd.
Sales Officer May 2010 – June 2011
- Conducting & Organizing meetings wth travel companies/ agents and colleting various data required.
- Meeting clients and briefing them about various travel insurance schemes and premiums and giving them proper guidelines .
- Hit the sales target within the time period.

Air India in Cochin International Airport.
Ground Staff (Décor Drapes Aviation Services Pvt Ltd) Jan 2009 - Mar 2010
As ground staff in CIAL, I was responsible for the below activities at both Departure and Arrival Gates :
DEPARTURE and ARRIVAL :
- Floor Walking
- Emmigration Assistance
- Preparing General Declaration (GD)
- Filing the GD and Manifests
- Making announcements and flight enquiry.
- Boarding of passengers to the Aircraft and other boarding procedures.
- Clearance of GD and passenger manifest through customs and emigration.
- Submission of GD, Manifest and all documents to Aircraft prior to departure.
- Ensuring all passenger documents on board and giving clearance to cabin crew.
- Signing the Release certificate after the boarding procedures are taken care off.
- Meeting the flight on arrival.
- Note the chokes on time.
- Collecting the incoming documents.
- Informing the passengers to clear the immigration and Customs procedures
- Helping and assisting the passengers
- Filing the documents in immigration and customs.
Aero Floats Tours And Travels PVT. Ltd.
Customer Service Agent Jan 2008 - Dec2008
- Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
- Answer phone calls professionally, courteously and promptly.
Computer Skills
Windows XP
MS-Office Packages
Reference :
Available on Request
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4226859
Date & Time : 8th Jun 2011 10:43 AM (UTC)
IP Address : 86.96.229.85
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Predicted Country : United Arab Emirates