L2 desktop support, Server Support, Network administration : Resume CV

[Guest]

Sathyanarayan B N
E-mail : sathyanarayana1984 AT yahoo.com, Sathyanarayanabn1 AT gmail.com

Objective :
To seek an employment opportunity with a company that offers a challenging position in the IT field where my technical skills can be of use to the Establishment and where there is a chance for unlimited growth within the firm.

Professional Summary :
- 3 years 3 Months of Professional Experience in IT Field.
- Working as a Desktop Engineer in Opto circuits (I) Pvt Ltd from Mar 07 to Feb 08.
- Working as a Desktop Engineer in Network Solutions (an IBM Company) from Feb 08 to till date. Current client place is Misys Software solutions(India)Pvt ltd

Experience Summary :
As a Desktop engineer in Opto circuits (I) Pvt Ltd :
- Responsible to Create New Domain User accounts.
- Assign File and Folder Permissions.
- Responsible to take daily Tape Back up and restoration of files.
- Configure the New systems by using Ghost Images.
- Support end-users on Microsoft operating systems, Microsoft Office applications.
- Support and Respond On-Call site to site for desktop end user issue.
- Analyze, Install, Modify, and Repair PC Software, Operating System.
- Responsible for Update all latest Patch Services (PC and Windows Application).

As a Desktop engineer in Network Solutions : (an IBM Company)
CLIENT PLACES
Company Profile :
Client Locations : Infosys Technologies – Electronic City, GMR Pvt.Ltd & Misys software Solutions (India) Pvt.Ltd

Nature of job :
- Installing Operating Systems and applications through Network Boot,Ghost Server and MDT
- Installing SMS / SCCM in client machine and Updating Antivirus.
- Configuring Microsoft Outlook using Exchange server and IMAP and POP3 protocols.
- Troubleshooting basic Operating system problems without formatting.
- Remote Desktop issues.
- Wireless Configuration and troubleshooting.
- VLAN issues troubleshooting
- Weekly/Daily taking Back-up using ntbackup.

EDUCATIONAL QUALIFICATION :
EDUCATION YEAR INSTITUTION UNIVERSITY PERCENTAGE :
S.S.L.C 2000 A.S.B PU College Bangalore 64%
PUC(PCMCs) 2003 B.H.S First Grade college ,Bangalore Bangalore 61%
B.Sc(PME) 2006 Govt.Science college ,Bangalore Bangalore 58%

SKILLS :
- Computer Assembling, Preventive Maintenance, and Trouble shooting
- Proficient with the operating systems like Windows Family.
- Configure and manage Hardware device and drivers.
- Software Installation, Software Diagnostics, Virus Removal, etc
- Certified in H/W(A+)
- Studied CCNA.
- Know about Data storage on RAID level concept (SAS, SAN,NAS).

ROLES PLAYED :
- Solving OS and Network, Outlook problems.
- Installation of Operating Systems, Software and Local and Network printers.
- Coordinate with the team to provide good quality of service
- Deploy Operating systems, Service packs and office applications
- Weekly taking Back-up using ntbackup.
- SMS and SCCM issues checking and fixing.
- Active Directory users and groups management.
- Group Policy management using GPMC and RSOP.
- Creating users with roaming profile.
- Troubleshooting Active Directory replication problems.
- Disk capacity planning using disk quota and monitoring the Disk usage and maintaining the file System.
- Installing and configuring the AV with latest Updates.
- Attending and closing the request as per SLA.
- Coordinating with Network team for all the network related issues and involve by myself to improve the skill set.
- Coordinating with Windows team for resolving the Domain issues and client connectivity issue and patch management in server machine and client machines.

KEY STRENGTH :
- Confidence, Sincere and Hardworking.
- Time management skills.
- Keen to learn.
- Trouble Shooting Skills

Areas of Interest :
- Server Support and Network administration.
- Storage admin.

PERSONAL DETAILS :
Date of birth : 19-06-1984
Sex : Male
Martial status : Single
Religion : Hindu
Nationality : Indian
Language Known : English, Hindi, Kannada and Telugu

DECLARATION :
I hereby declare that the above information and particular are correct to the best of my knowledge and belief.

Place : Bangalore
Date :

Yours
Sathyanarayana B N

[Guest]

Kailash Giri
Kailash.giri511 AT gmail.com

OBJECTIVE :
Comprehensively trained and IT Professional seeking a position in the IT- Tech field that will leverage my technical abilities, problem solving skills, and relationship-building experience.

Professional Experience :
Current Origination :
Working as desktop support engineer in “Computer Factory India Limited” from Aug 2010 to till now and having below said responsibilities and various customer site as motioned in the below.
Job Responsibilities :
Installing / maintaining – Desktops/Laptop, Win2000/20003/XP/2007 and basic network troubleshooting.
Installation and restoration windows XP operating system.
Installation, configuration and maintenance of local and network printers.
User creation and deletion in server 2003.
Configure MS office, outlook (2007, 2010), outlook express and backups.
PC assembling & troubleshooting, hardware related issues.
Install company products (Safeboot, Citix, oracle 11i, ETS, SPEED, etc.) At the client’s premises and on hosted platforms.

Client Project Sites :
GE Energy Gurgaon (July 2011 To Till Now)
Geodesic Tec. Noida (Aug. 2010 To June 2011)

Hobbies :
Interacting with people, chatting, reading and work with computer.
Listens music watch movies and suffering internet to find more new software.

Key Skills :
Troubleshooting & Maintenance as an End User Problems Related To LAN Network And Hardware.
Configure MS Outlook And Outlook Express And Backup.
Enabling & Configuring THE Networking among the PCs in LAN.
Maintaining & Trouble Shooting The Network Having Windows 2000 Server/Advanced Server, Windows XP & Windows 2003 Server.

Software Knowledge :
MS OFFICE : OFFICE 2000, 2003, 2007 AND 2010.
OS : WINDOWS 98, XP, SERVER 2003 AND 2007.

Technical Education :
Diploma in Hardware & Networking (2009-2010) From Oxford Software Institute, New Delhi.

Academic Education :
Bachelor of Arts (2005-2007) From Kumaon University, Nainital, Uttarakhand.
Intermediate (2003-2004) From Uttarakhand Board, Uttarakhand.
High school (2001-2002) From Uttarakhand Board, Uttarakhand.

Declaration :
I hereby informed that above mentioned information are true in my best knowledge.

Date :
Place :

(KAILASH GIRI)