Resume CV : Technical Support / Help Desk Position

[nisith.aec.1050]

Dear Sir,

I am writing to you because I believe my training, experience, and proven ability as a Tier One Technical Support Specialist and Help Desk Technician will allow me to significantly contribute to your company.

In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various operations. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the Telecom field.

If you are seeking an Telecom professional who has excellent people and problem solving skills and can easily provide optimum support to your MIS operations, then please consider what I have to offer.

I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals.

Thank you for your time and consideration.

Sincerely,
Nishith Ranjan Ghosh.

Objective :
To work in a team in achallenging and dynamic environment, with maximum utilization of my skills and knowledge, for continuous improvement and achievement of the vision of the company.

Date of Birth :
15st october, 1987

WORKING EXPERIENCE :( Having Six Month on Nokia Plateform)
Employer : RT Outsourcing Pvt. Ltd
Designation : Site Engineer.
Experiences Summary
Tool used : Site master (Anritsu,Bird) & Laptop.
Worked on projects : NSN -IDEA Bihar.
Work Description :
- RFI survey and making SDR report &Survey For BTS Installation.
- Installing of GSM antenna as per tilt and orientation.
- Telecom Implement work i.e. BTS installation, Commissioning, Alarm patching of Nokia Siemens Networks Mini Ultra & Flexi BTS.
- Testing of VSWR using site master.
- Alarm termination & generation from OMCR.
- Site acceptance tests for handing over the installed sites to customer.

TECHINICAL SUPPORT :
- Team handling & Managing
- .Ensuring maintenance of complete networking inclusive of performance monitoring day to day network operation preventing & corrective maintenance outages within the specific time frame trouble shooting and repair
- Deal with customer for infra issues and and other issues which effect our quality .
- To work in a team and complete quality.the work with
- I am responsible for project rollout to achieve monthly target with quality.
- Audit sites, check quality of sites, Rectify punch points of sites.
- Acceptance testing (AT) of the site.

Professional Qualification :
A B.Tech degree in Computer Science & Engineering from Asansol Engineering College, in 2009.

Qualification :
Qualification Name of the School/Institute University / Board Percentage / CGPA:
Standard X Bongaon High School West Bengal Board of Secondary Education 80.62%
Standard XII Bongaon High School West Bengal Council Of Higher Secondary Education 73.4%
B.Tech Asansol Engineering College West Bengal University of Technology 7.62

Training :
Training on core java in 2006 from Globsyn.
Training on vb.net in 2008 from CMC.
Training on Ellite Telecom Course from Tech Gurukul in 2009.

Computer Skills :
o Operating System Familiar :
- MS Windows XP.
- MS Windows VISTA.
- GNU LINUX.
o Application Software Known :
- MS Office.
- Open Office.

Personal Details :
Languages Known :
- Fluent in English, Bengali and Hindi.
Hobbies :
- Playing cricket and Football,Carom.
- Watching movies and listening to music.

STRENGTH :
> Quick learning capability.
> Good verbal and written communication skills
> Comprehensive problem solving abilities.
> Ability to deal with people diplomatically
> Willing to relocate anywhere in India.
> Capability of executing challenging assignments with right blend of intelligence, Diligence, and patience.

Other Details :
- Gender : Male.
- Marital Status : Single.
- Nationality : Indian.

Date :

[Guest]

I am UG ( final year b.com from delhi university)

6 months course networking from hlc

[jones4u]

S.CYRIL JONES
Email : s.cyriljones AT gmail.com

Objective :
To work with an opportunity for continuous improvement that leads to the growth of the organization as well as individual.

Qualifications :
Graduation - 2009 : Bachelor of Engineering 73.20%
Institution : Ranippettai Engg College
University : Anna University Chennai
Specialization : Computer Science
XII HSC - 2005 : Vani Vidhyalaya Matric.Hr.Sec.School 75.75%
X State Board - 2003 : Vani Vidhyalaya Matric.Hr.Sec.School 75.26%

Technical Skills :
Installing, Configuration and Troubleshooting Routers and Layer three switches
Knowledge of TCP/IP,UDP,ICMP,DNS,DHCP,FTP,VPN.
Traffic Filters using Standard and Extend Access List & Vlan ACL.
Efficiency in Routing Protocols like [RIP,OSPF,EIGRP]
Translation of Address using NAT & PAT.
Knowledge of VLAN,VTP and Inter VLAN Routing.
Install, Configure and Troubleshooting routed LAN, routed WAN networks

System Administration :
Installation and Configuration of Server OS and Client OS [Windows 98/2000/XP].
Responsible for the Lab Maintenance including Hardware, Software and Network Related Problem.
Solve client side problem, regarding Software Installation, Network Maintenance
Proficient in troubleshooting and replacement of hardware devices.
Installing, Configuring Effective Group Policies.

Exposure Profile :
Programming Languages : C, C++, Java
DataBase : Sql Server
Operating Systems : Windows - 98,2000,2003Server,Xp,Vista & Win 7 Linux - Ubuntu & Kubuntu
Packages : MS-OFFICE
Multi Media Tools : Adobe Premiere ,Ulead 10

Extra Curricular ,Interests /Hobbies :
Photography, handling camera for short films
Video and audio stream editing for short films
Surfing internet.

Project Details :
Title : Radio Frequency Identification based Material Tracking Information System
Description :
Fast and Accurate Delivery of Products and Customer interaction from one place to another place. In this process RFID tags are attached along with all the products so that the RFID readers detects the passing product details with the help off pre-registered database details in Sql-server and displays the current details on the developed dot net GUI.
Concurrently the Sql-server is linked along with web pages developed using Asp.net technology so that the customers using the product can contact the concerned department for further queries or reporting back if there exists any complaints through their own logins.
Front End : Visual Studio 2003
Back End : Sql Server 2005
Language : Dot net & ASP Dot net

Achievements :
Participated in Mobile Photography Competition
Location : RMK College of Engg Year : 2008
Participated in National Level Seminar on Professional Ethics.
Location : Ranipet Engg College Year : 2008
Runners in Hockey Zonals.
Location : Sun Beam Hr. Sec School Year : 2004

Personal Details :
Father Name : S.Soundarabalan
Passport No : H 1944380
Date Of Birth : 19.07.1987
Gender : Male
Nationality : Indian

Declaration :
I hereby declare that the above furnished details are absolutely true and correct to the best of my knowledge and belief.

Place :Vellore S.CYRILJONES
Date :