Future Value Retail Mumbai : Warehouse Manager

[Admin]

FUTURE VALUE RETAIL Mumbai : WAREHOUSE MANAGER
Company Name: FUTURE VALUE RETAIL
Company Location: NANDED
Designation of the vacancy: WAREHOUSE MANAGER
Company E-mail for contact: hemanshu.mundley@futuregroup.in
Company Website: Future group.in

About us :
Future Group, led by its founder and Group CEO, Mr. Kishore Biyani, is one of India’s leading business houses with multiple businesses spanning across the consumption space. While retail forms the core business activity of Future Group, group subsidiaries are present in consumer finance, capital, insurance, leisure and entertainment, brand development, retail real estate development, retail media and logistics.

Details of the job:
warehousing activity

Contact us :
Future Group
SOBO Central, 5th Floor,
84, Pt. Madan Mohan Malviya Marg,
Tardeo, Mumbai - 400 034,
Maharashtra, India.
Tel: +91 22 - 6620 1400
Fax: +91 22 - 6644 1401

Jogeshwari
Future Group
Knowledge House, Shyam Nagar,
Off Jogeshwari-Vikhroli Link Road,
Jogeshwari (East), Mumbai - 400 060,
Maharashtra, India.
Tel: +91 22 - 3084 1300
Fax: +91 22 - 6644 2222

Andheri
Future Group
Ascot Centre, Sahar Road, Next to
Le Royal Meridien, Andheri (East),
Mumbai - 400 099,
Maharashtra, India.
Tel: +91 22 - 3007 2300/01
Fax: +91 22 - 3007 2371

[Guest]

Warehouse Incharge & Administrator

[Guest]

Prince Ratta
Email :prprinceratta068 AT gmail.com

Objective
With potential to learn and implement new skills and ideas as Sales Executive with my curiosity and strong will in an action-oriented environment as an individual as well as with team to give my best.
Academics
Examination Board/University Percentage
PGDM (Finance) Autonomous I yr – 80.27%
MMM Pune University I yr -64.5%
B.Com (A/C Hons.) Ranchi University 61.25%
H.S.C CBSE Board 49.40%
S.S.C. CBSE Board 61.20%
I am pursuing MMM from Sinhgad Institute Of Management And Computer Application Narhe, Ambegaon.
Software Skills
MS OFFICE, TALLY, SAP BUSINESS MODULE-I.
Project Profile
A Project on “STUDY ON CONSUMER AWARENESS AND INTEREST LEVEL OF HINDUSTAN UNILEVER PURE IT in PUNE” from HUL, Pune
- Collected data from various sources.
- I had conducted sales.
- Achieved the sales target.

Extra Curricular Activities
- Taken participation in various business events.
- Had been a class representative and placement coordinator.
- Had taken part in various cultural activities in school.
- I am also a part of a cultural event in my college which is Inter College.
Hobbies
- Listening music.
Personal Skills - Good problem solving & analytical and programming skills.
- Good Communication Skills, Good Team Player.
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.
Place : Pune
Date : Prince Ratta

[Guest]

CURRICULUM – VITAE
Name Mrs Sheela Santosh
ACADEMIC QUALIFICATION
B. Com. 1991 Bangalore University First Div.
PG Diploma in Business Management 1992 Management Studies Promotion Institute (MSPI),New Delhi Distinction
IRDA Certification 2007, New Delhi-Distinction
WORK EXPERIENCE/ ACHIVEMENTS
- HSBC Invest Direct, Mumbai. (Manager/Head- Process Excellence, Quality and Training)
Based on the capability and standard set in the franchisee servicing piece, am vested with additional responsibility of heading the Quality and training unit for the entire service delivery. In this new role have a challenge of developing procedures, setting quality standards for Customer servicing, business excellence & running successful process operations.
Job Content :
- Profile holder is required to plan, direct and manage the Quality and training process for Service Delivery function of the company.
- Set Quality and training Control process for units in Service delivery, establish and manage process metrics and data analysis, provide guidance and direction for the same
- Provide guidance and direction to the team and be able to successfully overcome challenges.
- Actively assess and support various teams within service delivery to identify key metrics and trends analysis.
- Assessing overall quality of service delivery and further create and manage appropriate training modules and platforms to enhance product and process knowledge at service delivery.
- Create and maintain well updated process and training manuals/modules and ensure they are read & understood.
- Drive cost efficiency by improving quality, controls and operational efficiency.
- Actively participate and support the initiatives of the department defined by the Line Manager. Ensure timely delivery of service to internal and external customer of the respective department.
- Navigate the team’s performance on quality, controls and training to achieve the goals of the department.
- Establish suitable environment for employee engagement activities based on Fun & learn technique.
Employee Engagement :
- Active planning in the commencement and completion of the R & R related activities e.g. Townhall, Star Awards etc.... Ensure the checklist / activities are complete in advance i.e. before the commencement date.
Projects :
1. Manual for service Delivery—
- This was taken up for all the 18 units of Service delivery, where in had to prepare the complete process manual along with formatting to be uploaded in the company CRM Module
- Liaising with the stake holders for timely delivery of manuals
- Liaising with the IT team for timely uploading of manuals
- Prompt release of the manuals.
2. Initiating the Quality check process for Service delivery units--
- Understanding the Process followed by the stake holders
- Liaising with the unit heads to undertake the Quality check
- Preparing the list of Opportunity for Errors(OFE) and discussing with stake holders
- Timely check conducted by the team
- Releasing of Weekly and monthly reports
- Conducting of Monthly Feedback session to improve Quality in process
3. Signature scanning Project—
- Signature scanning of all the account opening forms of the organization.
- Liaising with the vendor for the perm out
- Timely completion of the same or all units of service delivery.
4. Business continuity management for Service Delivery
- Coordinating and liaising with stakeholders for details
- BC P certification (yearly twice)
- Reporting of Business Impact to senior Management(BI)
- Preparation of call tree
- HSBC Invest Direct, Mumbai. (Manager-Franchisee/Channel partner servicing)
Have been instrumental in conceptualizing the Franchisee/Channel partner service platform for the company. Heading a team and was involved in setting up the Service and Process Excellence framework for the franchisee piece. During this tenure have a proven track record of successfully superseding predefined targets and accomplishing consistent growth. Was successful in coordinating with cross functional teams to drive Service/Process/System improvement at a National level as well as facilitating Process/System Issue resolution
This is a service rendered to all franchisees/Channel partners PAN India.
Project :
- Part of the Rebranding Project from IL& FS invest smart securities ltd to HSBC invest direct securities ltd (for all franchisees)
- Conceptualizing the Franchisee/Channel partner service platform for the company.
- Setting up the Service and Process Excellence framework for the franchisee piece.
- Coordinating with cross functional teams to drive Service/Process/System improvement at a National level as well as facilitating Process/System Issue resolution
- Service rendered to all franchisees/Channel partners PAN India
Achievement and award :
Thanks Award for Appreciation and recognition for excellence in Franchisee Support.
- IL&FS Invest Smart, Mumbai. (Asst. manager-Branch helpdesk and Process Excellence)
Heading a team for the last 1 year to achieve customer satisfaction through Business Process Excellence by developing new strategies and introducing varied processes for the products catered by the company. Also, heading Branch Help Desk and Communication unit which is an advisory unit for PAN India branch customer grievances and usage of processes through a centralized CRM platform.
Project :
- Setting up of Process Excellence unit .
- Checking and analyzing the current process and streamlining the same to achieve at most client satisfaction
- Mystery shopping of all the process implemented.
- Branch communication started
Achievement and award :
As a team we received several awards and recognition for the quarter ended December 2008 for various achievements in the above spheres.
- Citi Financial, Delhi. (Officer-Complaints/Insurance)
Officer-in-Charge of the Complaint Section under Customer Service, backend operations in the Head office of Citi Financial Consumer Finance India Limited, New Delhi, I was responsible for leading a team to resolve customer queries and complaints within the specified turn around time. With an experience of 2 years with Citi Financial, I have been handling customer complaints for all products of Citi Financial, which includes Personal Loans, Home Loans, Consumer durable loans, Auto & Two wheeler loans and involved in resolving the queries and complaints of insurance products. My achievement during this affiliation with Citi Financial has been in setting up a separate Complaint Handling Unit (CHU). I am comfortable in handling and coordinating with various other departments and resolving complaints received from all channels Viz. letters, E-Mails, Branch queries, complaints through Call centre and also complaints received directly through RBI (Presidential complaints). Based on my capability I was vested with additional responsibility of providing services to the insurance product affiliated to Citi. In handling complaints pertaining to Insurance, I have been communicating and coordinating with Head Officials in all the related Insurance Company to resolve all customer complaints within the stipulated turn around time. Subsequent to taking over the Insurance service piece, I did successfully re-engineer the process to make it more responsive towards customer satisfaction. This has ensured smooth, efficient and time bound resolution to the customer.
Achievement and award
- In this tenure with Citi have also won an award for the best individual performer and for excellent client advocacy.
- M\s Tele Shopping Network (TSNM), Kochi. (Business Development Officer)
Two years experience as Business Development Officer (BDO) of M\s Tele Shopping Network (TSNM), Kochi. In this post I was responsible for the development of franchisees allover Kerala for marketing of their products. It was my achievement that from an initial franchisee of only two, I expanded the company network to 53 franchisees all over Kerala, within a period of 2 years. This work provided me an opportunity to deal with people from the Sales Tax department, Customs & Central Excise department, Franchisees and Common Man. Dealing with people from different occupations enhanced my self-confidence, ability to communicate and adapt to different working conditions easily.
- M/s Mysore Conductors Pvt Ltd. (Office Manager/ Accounts Assistant.)
One-year experience in a well-reputed firm in Bangalore called M/s Mysore Conductors Pvt Ltd. This firm manufactured Aluminum ingots with a per annum turn over of over Rs 1 crore. This affiliation enriched me with a good working experience in handling accounts of the company and personal data of the office staff. I was also handling the cash section of the company.
- Specialties
1. Core Competencies
a) Process Management
b) Project Management
c) Quality Management
d) Vendor Management
2. Skill Set
People Management, Interpersonal Skills, Out of box thinking, analytical skills, Process design, Project Management
3. Languages Known. I have a flair for languages. Having lived in most of the Metros and exposed to the cosmopolitan society, I am well versed in English, Hindi, Tamil, Telugu, Malayalam and Kannada. My communication and writing skills in English and Hindi are good.
JOB REQUIREMENT
As brought out above, although I have experience in a variety of fields, at present I am looking for specializing and career growth in the financial and insurance sector in the senior management level.

[Guest]

CURRICULUM-VITAE
Vikas Singh
Email ID : vikas2009vns AT rediffmail.com
Specialization
Major – Marketing
Minor - Retail
Academic Qualifications
Degree Institute/ University Discipline Year of Passing % Aggregate
MBA E.I.I.L.M. Marketing/ Retail 2012 66.3% in1st sem
Pursuing
Graduation KPGC Chakkry
VBSP University B Sc 2009 47.88%
Higher Secondary P/C Kerakat
UP Board Science 2006 63.60%
Secondary P/C Kerakat
UP Board General 2004 46.5%
Professional Attainment
- Industrial visit to Cresent Foundary
- I have done my SIP in Future Group for 3 months as merchandising management at Zonal Office Kolkata.
Interests
- Playing Cricket

[Guest]

CHIRAG JAJU
E-mail : chiragjaju AT ymail.com
________________________________________
OBJECTIVE
Seeking a challenging position in a reputed organization which provides opportunities for professional growth and advancement, and utilize the experience acquired in becoming a valuable team member in the field of finance in the banking and services industry
________________________________________
PROFILE
- Self motivated, hard working and goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism.
- Result oriented individual with strong analytical and interpersonal skills and a quick learner with high levels of adaptability and ability to take initiative.
- Good communication skills, verbal as well as written coupled with exceptional presentation skills.
________________________________________
EDUCATIONAL CREDENTIALS
Pursuing full time Programme in National Economic Planning and Entrepreneurship (Leading to a Post Graduate Degree in Management)
IIPM
B.C.A.
Amravati University (Maharashtra)
Class XII 2007
V.P.P.N , Hyderabad
Class X 2005
V.P.P.N , Hyderabad
Technical Proficiency
Windows 97/2000/XP, MS Office, Internet Applications.
Summer Internships
Company Patni computers
Duration 45 days
Projects Undertaken
Global warming is more a hoax
________________________________________
Sports achievements
- Participated in C.B.S.E. National Hockey Tournament
- Gold & Silver medal winners in C.B.S.E. Cluster Athletic Meet.