Ojas Laser Eye Surgery Center Bandra : Receptionist

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Ojas Laser Eye Surgery Center Bandra : Receptionist
Company Name: Ojas Laser Eye Surgery Center
Company Location: Bandra
Designation of the vacancy: Receptionist
Company E-mail for contact: pradnyaghate24@gmail.com
Company Website: www.lasikindia.com

About us :
Bringing advanced technology in ophthalmic care to India :
Ojas Laser Eye Surgery Centre is an advanced ophthalmic clinic that offers a variety of high end medical solutions to people requiring correction in vision.
Ojas, which comprises a dedicated team of ophthalmic specialists led by
Dr. Niteen C Dedhia, has brought leading technology for ophthalmic treatment to India.

Details of the job:
Profile :
•Attending the telephone
•Keeping the patients appointments and maintaining it.
•Entering the patient’s personal details into the computer.
•Collecting the surgery & consultation fees from the patient.

Qualification : minimum 10th standard
Experience : 6months

Skills Required :
•Fluenent English
•Good Communication and Interpersonal Skills

Salary : Rs. 8000/- onwards; depending upon qualification and work experience.
Joining : Immediate

Contact us :
Address: Roseland Building, Junction of Linking Road and Waterfield Road, Bandra, Mumbai- 400050. India.
Telephone Nos.: +91 22 61549999 / 26405951/26514066/ 66989736.
Fax No. : +91 22 26514068.

[Guest-IJT]

Name : santhosh babu s
Email : santhoshbabu1980 AT gmail.com
Designation / Skillset : automobile service engine

Resume :
S. SANTHOSH BABU

Seeking managerial assignments in Service & Marketing/Channel Management/Business Development with a growth oriented organization
SYNOPSIS
________________________________________
MBA (GENERAL) with over 12 years of experience in Business Development functions encompassing SERVICE & Marketing and Client Relationship Management with Team Management. Presently working with Saud Bahwan Automotive LLC, Muscat, Sultanate of Oman as Sr Service Consultant. Experienced in increasing Service revenues, exceeding targeted service goals, developing profitable and productive business relationships, coordinating with decision-makers, also coordinate in building an extensive client base and proactively conducting opportunity analysis by keeping abreast of market trends. Sourcing new markets in value aid promoting new products. Team-based management style, with good interpersonal and communication skills.
PROFICIENCY MATRIX
________________________________________
- Handling the Service & marketing operations, thereby achieving increased service growth by keeping abreast of market trends & achieving market share metrics.
- Forecasting monthly, annual service target and executing them in a given time frame, thereby enhancing existing clientele.
- Devising and effectuating competitive selling programs and strategies to improve the product awareness and enhancing business growth.
- Determining the clients by comparative study of market variable such as cost etc. and providing them with superior service.
- Conducting extensive market research in analyzing and assessing market potential; tracking competitor activities for providing valuable inputs to fine-tune selling & marketing strategies.
- Denoting key institutional accounts and strategically secure profitable business. Identifying and networking with financially strong and reliable dealers with channel partners, resulting in deeper market penetration..
- Evaluating performance of service & marketing teams against the set targets, doing need based promotion planning and providing valuable feedback for improvement.
- Maintaining proper inventory of products for smooth execution of service operations in the assigned operational area and Steering for effective Inventory Management, Assets, Accounts, and service Accounts.
- Coordinating the entire development activities including requirement analysis, planning, finalising specifications and prototype development..
EMPLOYMENT SCAN
________________________________________
Since OCT’08 Saud Bahwan Automotive LLC, Oman-Muscat
Sr. service consultant & Sr service Eng
Products Handling : Automobile – TOYOTA VECH
Role :
- Repair order opening as per Customer’s Requirement.
- Increase the Customer Satisfaction index rating.
- Coordinating in Achieving monthly target.
- Preparing weekly and monthly service report & submitting it to The Manager.
- Conduct Weekly meeting to plan for the achievement of target & to issue decided new planning
as well to education my team.
- Maintain company image & customer satisfaction.
- L P O, customer out standing month wise follow-ups
- Increase customer satisfaction post service follow ups .
- Warranty claim follow up.
- Preparing estimations as per client requirement for vehicles.
- Workshop revenue analysis and initiate speed action for improvement.
- Trouble shooting & technical problem analysis
- Area mapping and analyze service network
Accolades :
- Explored new markets and displayed service growth in the assigned territory.
- Maintained the profit margin at reasonable rate for every year.
- Customer involvement with dedication
- Acquire customers thru service marketing referring the company credentials IMAGE.
NOV 07 – SEP 08 CAI Industries Ltd Coimbatore
Sr Service Consultant
Products Handled : Mahindra (Personal vehicles)
Role : Accolades.
- Repair order opening as per Customer’s Requirement
- Preparing weekly and monthly service report & submitting the same to Asst General Manger
- Maintain company Image & Customer Satisfaction.
- Organizing Service Campaigns at Customer Place and Common Place.
- Workshop revenue Analysis and Action for improvement.
- Training the manpower towards Purpose Oriented Quality Services.
- Conduct Weekly meeting for planning to achieve target with allied issues as well to setup new plans and educate our team
- Extended Warranty to the customers follow up.
- Educate customer’s about vehicle maintenance As well to provide with tips for proper usage of
Vehicle to avoid Untimely breakdown of vehicle.
- Customer handling, in case of any major complaint.
- Fulfillment of QMS & EMS requirements.
- Overall responsibilities of workshop.
- Reporting The management about the day to day activities.
- Training the manpower.
- Trouble shooting & technical problem analysis.
- Area mapping and analyze service network.
- Bagged the award as The Best Service Advisor (South India).
- Front office controller operations.
- Good tie-up with sales operations for smooth coordination.
- Undergone Service Advisor training and customer care activities..
Jul-04- Jan 07 AMBAL AUTO, COIMBATORE
Service Advisor / Supervisor
Products Handled : Suzuki Maruthi
Role : Accolades.
- Generating repair order, maintaining customer satisfaction, timely delivery of vehicle.
- Creating new products by organizing demos to the customer & submitting quotation for the new product in order to convert it as an order.
- Discussing the prices with the customers relating to service maintenances, retaining and convincing customer bulk order.
- Preparing estimations as per client requrment for vehicles.
- Workshop revenue analysis and action for improvement.
- Reporting to management the day to day activities.
- Customer handling in case of any major complaint.
- Analyzing Trouble shooting & Technical problem Analysis.
- Fulfillment of QMS & EMS requirements.
- Involved in Sales operations as additional job profile being replacement to the ex-sales man.
Oct97-Jun04 KONGU MARUTHI SERVICE CENTRE
Supervisor
Products Handled : Suzuki Maruthi
ROLE : Accolades:
- Repair order opening as per customer requirements.
- Preparing weekly and monthly service report & submitting to the Chief Tech Manager.
- Educate customer’s about vehicle maintenance as well to provide them with tips for proper usage of vehicle to avoid untimely Breakdown of Vehicle.
- Maintain company image & customer satisfaction.
- Overall responsibilities of workshop.
- L P O customer out standing month wise follow-ups.
- Increase customer satisfaction.
- Workshop Revenue Analysis and to initiate apt Actions for Development.
- Analysis of Trouble shooting & Technical Problems.
- Undergone training on Basics, Service advisor roles, Customer Care, Advanced training.
- MPFI, Engine Overhaul, Refreshment training
ACADEMIC CREDENTIALS
________________________________________
- M.B.A (General) 2nd class - Alagappa University.
- A.M.I.A.E (IANIA) 1ST CLASS - ASSOCIATE MEMBER INDIAN AUTOMOBILE ENGINEERING.
- NCVT – DIESEL MECHANIC TRADE – (G.O.I.Tech Dept – Coimbatore ).
- Automobile Engineering Services & Maintains Technology -G.D.NAIDU CHARITIES INSTITUTE Coimbatore.
- M/s Sethupathy I.T.I –Short term computer course - Coimbatore - Ms- Dos, Lotus1-2-3, Wordstar, Foxpro.
- C.S.C .Computer Education – Coimbatore - Diploma in P C PROFESSIONAL .
IT SKILLS ________________________________________
- Package : MS Office.
- Others : SAP, AS 400, DMS, AUTOLINK

________________________________________
Declaration
I consider myself familiar with Automobile & Maintenance Aspects. I am also confident of my ability to work in a team.
Place :
Date : S Santhosh Babu
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4349820
Date & Time : 9th Jul 2011 7:11 AM (UTC)
IP Address : 188.140.132.251
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[Guest]

HOORBANO ZIAEE
E-mail : hoor_bano2000 AT yahoo.com
Job Profile :
RECEPTIONIST-TELEPHONE OPERATOR
Cum
COMPUTER OPERATOR - DATA ENTRY OPERATOR
Cum
OFFICE ASSISTANT
Objective.
Seeking better prospects by joining organizations that can offer an opportunity to operate at my fullest potential and awarding by provide a stable platform for growth within the organization.
Academic Qualifications.
SSC Passed from Bombay Board,
Higher Secondary Certificate from S.N.D.T. University
I.T. Exposure.
Operating Systems : Windows 2000 & XP.
Application Packages : MS Excel, MS Word & Internet
Completed the Course of D.T.P. i.e. Corel Draw, Photoshop, Page Maker, Image Ready.
Work Experience :
M/s. COLUMBIA PETRO CHEM PVT. LTD.,
from Feb 2002 to September 2007
Job Title : Executive Assistant
A company manufacturing LIQUID PARAFFIN AND TRANSFORMER OIL.
Job Role :
- Operate as Receptionist /Computer Operator /Office Assistant as per requirements.
- Filling up the Tenders for Transformer Oil, of Domestic and International. Giving the despatch details, making up the invoices, filing them in their respective places and daily correspondences.
- Updating the daily attendance register, and Receiving- dispatching of the courier.
- Taking dictation in long hand & typing and updating the files and folders.

M/s. MULLA ASSOCIATES,
from 20th April 1998 to 20th Oct 1999
Job Title : Computer Operator cum Accounts/Office Assistant.
A Labour Law Consulting Company, it manages all legal and Administrative matters of Huge Organizations and resolution of union issues.
Job Role :
- Handling telephonic communications, Typing for court matters.
- Assisting accounts by posting entries of purchase and sale.
- Maintaining daily expense register. Filling up the voucher.
- Follow up of correspondence and arranging feedback.
- Handling of the Stationary, Sending and receiving faxes.
M/s. EMPIRE WOOD PACKING INDUSTRY from 04th April 1995 to 31st Mar. 1998
Job Title : Computer Operator cum Office Assistant
It is a wood packing industry in all kinds of export packing such as Wooden Box Crates and Pallets Job Role :
- Typing of the correspondence letter, email.
- Handling telephonic communication.
- Making the quotation, Sending and receiving faxes.
- Maintaining the attendance register and petty cash.
- Handling all day-to-day work.
Strength Areas.
- Inspire strong Team Spirit.
- Organized and well structured at work.
- Committed and dedicated to meet deadlines and schedules.
- Honest, Sincere and Skillful with a high level of Integrity.
Key Interests :
- Tele-Communications.
- Customer Care & IT.