www.magusdialog.in Magus Customer Dialog Pvt Ltd Chennai : Call Center Executive

[Admin]

Magus Customer Dialog Ltd Chennai : Call Center Executives
Company Name: Magus Customer Dialog Private Ltd
Company Location: Chennai
Designation of the vacancy: Call center Executives / QA / MIS / TL
Company E-mail for contact: hr.chennai@magusdialog.in
Company Website: www.magusdialog.in

About us :
Magus is a pioneer in Contact Centre operations in the field of Customer Relationship Management. At Magus, we have a fresh new perspective on how to manage customer relationships more effectively. We call it the “Magus Customer Dialog”.

In a competitive market place, the customer has choice and can choose from a wide variety of competing offerings. In such a scenario, the cost of acquiring and retaining customers can seem like an uphill task and can prove to be extremely expensive as well. It is becoming increasingly clear that customers cannot be retained through sustained advertising alone. It takes a lot more than smart advertising and clever sales tactics to attract and retain customers.

Details of the job:
Call center Executives / QA / MIS / TL
Graduates / 3Year Diploma holders.

Good Communication skills in English and Telugu/Kannada/Tamil/Malayalam/Hindi
0-2 years of relevant experience.

Working knowledge of computers. Typing speed of 15 WPM and above.

All male candidates should be willing to work in any shifts.
Women candidates should be willing to work in any shift between 7A.M - 8P.M

Age group is between 18-30 years.
Should be able to join us within short notice.

The Interview process might be initial HR round, Aptitude test, Typing test, HR manager round, Ops round and a client interview. Interview Process might change from project to project.

Salary range: 4000 to 10000

Contact us :
CHENNAI
Magus Customer Dialog Pvt Ltd
Rajarajan Mansion
4th Floor, MNO Complex
68/1 Greams Road
Chennai 600 006.
Tel: 044-28290893

[Guest-IJT]

Name : sajith
Email : sajithpg2000 AT gmail.com
Designation / Skillset : baharain /coffee shop supervisor

Resume :

OBJECTIVE :
Looking for a challenging opportunity where I can utilize and improve
my knowledge and skills. Promote a teamwork for positive growth of
company and myself.
AREAS OF EXPERTISE :
As Manager :
Customer satisfaction/recovery/service, People development, Profit management, People management, Time management, Inventory management, Equipment management.
RELEVANT EXPERIENCE
“Five Years” Experience with McDonald’s U.A.E
worked as a Asst :Restaurant manager (McDonald's)
My expertise lies in Good Human resource skills, fluent communication skills, which I developed extensively during my years with this Multinational Company.
Job responsibilities : Managing Mc Donald’s Restaurants Operations
in administration
1 Preparing yearly goals, and periodic objectives.
2 In store training evaluation and verification.
3 Lead a team of 40 multinationals.
4 Budgeting the store expenses and control the controllables.
5 Monitoring the daily store cash flow.
6 Approving and final verification of monthly pay roll.
7 Adjust the projections based on trends and do necessary
Adjustments in ordering.
8 Support the local store marketing system.
9 Enforce the workplace safety and security. (Internal/external)
10 Food safety and personal hygene.
11 Preparing statistical reports and analyzing the progress of business.
12 Preparing weekly and monthly reports.
13 Reconciling monthly P&L and determining restaurant profit opportunities.
14 Maintaining QSC (Quality, service, cleanliness) level of the
Restaurant always above the customer expectation.
15 Staff retention and orientation.
SUMMARY OF QUALIFICATIONS
1 System Management Course under Mc Donald’s.
(People management and customer recovery)
2 Advanced Shift Management Course under Mc Donald’s.
(Customer satisfaction)
3 Basic Shift Management Course under Mc Donald’s.
(Safety and security/customer expectation)
4 Shift into over drive seminar
5 Safety and security seminar.
6 Plus two from kerala university
7 Diploma in electronics&telecommunication[IETE NEWDELHI]
8 Computer hardware&networking[IRS Trissur Kerala]
REFERENCES
Available upon request.
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4303688
Date & Time : 27th Jun 2011 12:33 PM (UTC)
IP Address : 117.242.72.181
Browser Info : Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Predicted Country ;: India

[Guest]

hi
this senthil from madipakkam(chennai) am looking for job. i finished my diploma in automobile in hiet, i have 1 year experience in sparsh bpo, some family problem i left my job in sparsh. so in ur concern any vacancies is available pls intimate me ph no () email id: jkumar179@yahoo.com

[Unregistered]

Hello sir I am santhakumar I have completed my BCA through corresponded and I do have experience in domestic process for 3 yrs 6 months so I'm looking for job in magus.

[Unregistered]

Customer executive job nature and for this profile what is the eligible qualification and package details?