www.ecotechservices.com Ecotech IT Solutions Pvt Ltd Pune : Technical Support Engineer

[Admin]

Currently we have following openings. Submit your resume in (MSWord/RTF format). hr@ecotechservices.com
We shall get back to you if your profile matches our requirement.

Technical Support Engineer (1 post)
Key Skills
* Linux Administration
* TCP/IP, Firewall
* DNS, Email, Web Server Hosting
* Managing remote Server both Windows and Linux
* Apache Web Server and Mysql Database
* Sound knowledge Windows 2003/2008/XP/Vista, Cent-OS 5.0, Redhat Linux
* Good Written and speak in English

Job Location Pune - India
Experience 3-4+ yrs
Responsibilities Remote Server Management, Security, Desktop management

PUNE - Head Office
Ecotech IT Solutions Pvt. Ltd.
Sunshree "Woods" Commercial Complex.
NIBM Road,
Pune 411 048 INDIA.
Tel. +91 20 30480000
Telefax +91 20 30480011

http://www.ecotechservices.com

Ecotech IT Solutions Private Limited was established in 2000 (formerly known as Studentsguild Dot com Pvt. Ltd.), as an end-to-end solutions provider in the Education Sector. Ecotech today specialises in software development and consultancy projects that run, ranging from 'one man-month' to 'multiple man-years', in the technology platforms of Microsoft, including the .NET framework.

Ecotech also provides comprehensive e-Learning solutions to Universities and Corporate houses, with proprietary tools for Knowledge mining, extraction, and management, all using combinational learning modes (100% online learning, collaboration and performance monitoring to learning through interactive CD-ROMs and collaborate and monitor using the online tools)

[Guest-IJT]

Name : Debabrata Das
Email : debabratadas55 AT hotmail.com

Resume :
RESUME
DEBABRATA DAS

Career objectives :-
I am a hardware and network engg. from Jetking. Through out I am involved in rectifying Hardware problems and building and maintaining network. I have the ability to capture Things quickly from my surroundings.
Personal strength & skills :-
My strength is my ability to be flexible. I have seen many companies change their instructor and management philosophy. I have to adjust my style in the new environment at a several time.
Academic qualification :-
10th BSE, Orissa
+2 Arts CHSE, Orissa
+3 Arts. COUNTNEW

Professional Qualification :-
HARDWARE(A+) from jetking
NETWORKING(N+) from jetking
MCSE from jetking
CCNA from jetking
Experience :-
I have 1Year experience in SS computer. I have been delivering innovative network-driven IT solution, have working as a desktop support & L2 network engineer. Now I currently seek the Challenging problems to troubleshoot so as to increase my experience in trouble shooting.
Job Role :-
- Motherboard and BIOS problem rectification
- Hard disk, CDROM, Floppy Disk Drive operation
- Installing OS
- Troubleshooting OS problems
- Modem and Internet connection
- Installing any types of utility software
- Managing printers
- PC assembly
Networking Techniques :-
- Installing & configuring 98,Xp-professional,2000 &2003 server
- Systems & network management ,interment infrastructure, TCP/IP networking technology in windows 2000/2003 server &workstation
- Managing ,maintaining and development of Network and server infrastructure
- Modems& other networking device like printer & PC
- Managing and implementing group policy to the domain model.
- Troubleshooting at OSI model of all seven layers.
- Configuring various server like DHCP, DNS, NAT, VPN, DFS etc.
Hobbies :-
Reading news paper, playing cricket and listening music.
Declaration :-
I have by declared that the above information is true to the best of my Knowledge & belief.
Date:-
Place: - Debabrata das
-------------------------------------------------------
More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4355927
Date & Time : 11th Jul 2011 4:00 AM (UTC)
IP Address : 14.96.38.208
Browser Info : Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Predicted Country : --

[Guest]

CURRICULUM VITAE
SURESH D. YADAV
E-mail : yadavsuresh_11 AT yahoo.com
Objective – Seeking a position to utilize my skills and abilities in the
Information Technology Industry that offers professional
growth, which I wish to sustain in the long run.
Educational Details : –

- Completed Diploma in Computer Hardware Maintenance & Networking Technology
- Completed H.S.C from (Maharashtra Board)
- Completed S.S.C from (Maharashtra Board)
Operating System : Windows 98, XP, 2000, 2003,2008, Window NT. Networking : TCP/IP Based Networking, Crimping, Punching,
Jack Panel punching, Wireless configuration.
Hardware level : PC Assembling, Fault finding, PC Upgradation,
H/W Installation : NIC, Modem, Graphics Card, USB Card.
Fax Card, SCSI Card, Printers (DotMatrix,
DeskJet, Laser, Network Printer) etc.

S/W Installations : Windows, AutoCAD, 3D Max, Oracle, Coral,
Visual Basic, Tally, Acrobat Reader, C, C++ .Net,
SQL, Antivirus Software (Norton, MacAfee),
DNS, DHCP etc.
.
::: Experience
Employer Balaji Enterprises
Designation Hardware & Network Engineer
Duration 09th Sep 2007 to 15May2008
Troubleshooting of Windows
Installation & Troubleshooting of laser.
Management of Print Server.
Installation & Troubleshooting of Network & Laser printers.
Installation & Troubleshooting of Exchange Mail Client.
User & Group Management in Active Directory.
::: Experience
Employer Balaji Enterprises
Designation Sr.Customer Support Engineer
Duration 16May 2008 to 21Jan2010.
Installations & Configuration of Operating Systems-Win2003 Server,.
Win2000 Professional, WinXp.
Updating OS with Latest Service Packs & Hot Fixes.
Users Creation, Permission, Security in Active Directory.
Performance Monitoring & Optimization of Servers & Workstations. Installation & Troubleshooting of Client Software for Billing,
Diagnosing Faults, Troubleshooting & Administration of OS.
User Management in Active Directory.
Installation, Configuration & Troubleshooting for
Conducting periodic virus checkups on all Servers & PCs with Antivirus.
Diagnosing & Troubleshooting of Hardware & Network Problems.
Workshop Job :
Assembling PC, Installations & Configuration of Operating Systems
On Site Job :
Handling Five Sites having 10 to 40 PC on each site
Troubleshooting of windows, applications, printers, Antivirus Udaptates, Maintenance, Servicing, Internet Sharing & Security, Network Configuration, Data Backup.
::: Experience
::: Experience
Employer Ventura India Pvt Ltd.
Designation Technical support Engineer
Duration 25th Jan 2010 to still today.
Online desktop support to US & UK clients.(iYogi)
Troubleshooting of Windows
Installation & Troubleshooting of laser printers.
Installation & Troubleshooting of Network & wireless.
Installation & Troubleshooting of outlook and all Mail Client.

[Guest]

CURRICULUM VITAE

Anil Sunil Misal
Email : as.misal AT gmail.com
Objective :
To work in an organization where I can use my knowledge and skills for the betterment of that organization and for my own professional growth.
Professional Experience :
1) Company : Kaizen Technologies Pvt. Ltd. Kolkata
Client : Fiat India Automobiles Limited
Designation : IT Helpdesk Enginner.
Duration : Till Date
Responsibilities :
- Handling more than 500 computers domain setup remotely and on location.
- Installation of various operating systems like Win XP & Os Troubleshooting.
- Call Assigning & Managing and attending daily calls using Employee Portal Helpdesk Software .
- Maintaining SLA for all calls.
- Installation and configuration various desktops and laptop of vendors like HP etc.
- Configuration and Troubleshooting of MS Outlook 2003, 2007.
- Configuration of RPC Settings on the Internet Data Card.
- Remotely support to desktop through tools like Dame ware & Team Viewer.
- Handling daily calls related to hardware, multiple OS, applications, printer and networks.
- Installation and Troubleshooting of software’s like : Standard Software & SAP Cisco VPN Connectivity, MS Visio, MS Project.
- Attending calls of senior management like Group Head, Project Head, Location Head and Corporate Head.
- Handling call-escalations from various internal resources.
2) Company : Open View Technologies Pvt. Ltd. Pune
Client : Tech Mahindra Limited
Designation : Technical Support Engineer
Duration : 21 June 2010 TO 21 July 2011 .
Responsibilities :
- Handling more than 500 computers domain setup remotely and on location.
- Installation of various operating systems like Win XP, Win Vista, Win 7, Win Server 2000, Win Server 2003, Win Server 2008
- Managing and attending daily calls using HP Open view Helpdesk Software and BMC Remedy
- Maintaining SLA for all calls.
- Installation and configuration various desktops and laptop of different vendors like Dell, HP, IBM, Acer etc.
- Configuration and Troubleshooting of MS Outlook 2003, 2007.
- Configuration of RPC Settings on the Internet Data Card.
- Remotely support to desktop through tools like Remote Assistance Tools, VNC Viewer Remote Desktop, and Remote Administrator.
- Handling daily calls related to hardware, multiple OS, applications, printer and networks.
- Installation and Troubleshooting of software’s like : Citrix, Java, Oracle, Bridge Clarify, .Net 2003, HP Quality Center, VPN Connectivity, MS Visio, MS Project, Siebel, VRT
- Attending calls of senior management like Group Head, Project Head, Location Head and Corporate Head
- Handling call-escalations from various internal resources.
Qualification :
- BCA 2011from Tilak University
- HSC 2005from Maharastra Board.
- SSC 2001from Maharastra Board.
Training Certifications :
- Jetking Hardware & Networking Professional (JCHNPP)
Certifications :
- Microsoft Certified Professional (MCP)
- MCP ID # 3818734

[Guest]

Curriculum-Vitae
Lala Ram Meena
E-mail :-lalaramcube AT gmail.com
Intend to build a career with leading corporate with committed & dedicated people who will help me to explore myself fully and realize my potential, willing to work as a key player in challenging & creative environment.
Cube-Software. Pvt. Ltd
- 2.7 year work experience in the field of support software engineer.
- Quadlabs.Pvt.Ltd
- 8 month work experience
- I am Monitoring E1 (PRI) connection.
- Managing SQL server.
- Managing DATA Base
- Installing and Configuring Voice Logger
- Managing Railway IVR.
- Managing Call Billing software
- I am Handling Voice mail
- Managing Dialer ( Cube Auto and Agent Dialer)

Qualification Year of Passing Institute Board/University %
B.A 2008 Rajasthan(P.G) collage Rajasthan University 53.00
XII 2005 Vivaka Nand school (Dusa) Rajasthan Board 59.00
- Software Diploma NIIT (C.P) Delhi
Key Skill
.
- Knowledge of Excel ,Word and Power Point
- Basic knowledge of Computer
- Knowledge of Asp .net
- Knowledge of HTML
- Knowledge of SQL 2000 / 2005
- Knowledge of C#
- Knowledge of Visual Basic
- Knowledge of GUI
- Knowledge of Internet Explore

[Guest]

Digambar Arun Sahasrabudhe
digambar.sahasrabudhe AT gmail.com

OBJECTIVE
To be a responsible worker in an Organization that entrusts me to perform challenging work which would help the Organizational growth and Experience of which will enable me to grow personally and professionally.

EDUCATIONAL QUALIFICATION
- B.Com (Bachelor in Commerce) from BMCC, Pune – Pune University, INDIA
- M.C.M. (Master Degree in Computer Management) from IMCC, Pune –
Pune University, INDIA.
TECHNICAL SKILLS
- Installation, configuration and upgrade Linux system and with kick-start utility.
- Monitoring the health and stability of Linux System.
- Verify system logs and periodically clean up log files.
- Monitor CPU, Kernel, disk, memory and I/O parameters.
- Configure Iptables, LVM and perform basic troubleshooting.
- Perform daily system monitoring, verifying the integrity and availability of all server resources, systems and key processes and verifying completion of scheduled jobs.
- Installation and configuring the DNS, DHCP servers and assigning IP addresses to client hosts.
- Maintaining package management using RPM.
- Implementing http/https sites on Linux using Apache Web Server and security implications when setting up web servers
- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
- Configuring FTP server to maintaining the shared folders in the Organization.
- Integrating to Linux domain and windows clients using Samba server.
- Configuration of TCP/IP, NFS, SSH and Mail server.
- Managing groups and user accounts assigned permissions to users.
- Security management – Configuring Account policy, Access rights, Password control.
- Maintain data center environmental and monitoring equipment
- Handle the tasks of maintaining data files and monitoring system configuration to ensure data integrity.
- Having good level of CCNA networking knowledge.
PROFESSIONAL CERTIFICATION
Latest Red Hat Enterprise Linux 6 Certifications :
Registered Certification ID : 120-085-055
Verification site : https://www.redhat.com/wapps/trainin...er=120-085-055
- Red Hat Certified System Administrator (RHCSA-6)
- Red Hat Certified System Engineering (RHSE-6)
WORK PROFILE
FUJITSU Consulting India, Pune : (August 2010 to till date)
Total 02 years of experience
Project 1 – TFL PILOT level 1
Client : TFL (Toyama Fujitsu Limited)
OS platform : Windows
Role : Team member
Tools : Fujitsu system walker, TCC.
Description :
It has included around 1200 servers. 24x7support is done form our end. Ticket issue and mailing for the monitored system.
Responsibilities :
- Alert monitoring and system maintenance.
- Need to escalate alert information to SE’s in Japan via phone and mail.
- Preparing analytical reports as weekly, monthly for the monitored systems.
- Escalating network related issues to networking team.
- Working as a part of 24x7-support team.
Project 2 – Nissan RIM Center level 1 and level 2
Client : Nissan RIM Center
OS platform : Windows, Linux, UNIX
Role : Technical Consultant
Tools : Fujitsu system walker, IBM Tivoli, Tera-Term,
Citrix - applications, Remote Control Manager.
Description :
It has included around 3600 servers. 24x7support is done form our end. System maintenance and troubleshooting of all Nissan Motor’s web servers.
Responsibilities :
- Site checking for web servers. Checking and creation of logs.
- Monitoring of alerts on Tivoli and Fujitsu system walker.
- Daily, monthly and pre-agreed tasks. Similarly creation of SOP’s
- Client communication, escalations whenever needed.
- Checking Citrix – applications and system maintenance.
- Working as a part of 24x7-support team
Project 3 – SHINSEN-PROFIT RIM Center level 2
Client : Nissan Motors Datacenter
OS platform : Linux, AIX, Windows
Role : System Engineer
Tools/Languages : Jp1-view, Reflection, Remote control Manager
Description :
It has included around 3600 servers. 24x7Support is done form our end. All related alerts of Nissan RIM Center and troubleshooting is done in this project.
Responsibilities :
- Handling tech support tickets from web hosting customers.
- Monitoring servers and dealing with server downs, service failures and resource shortages, high load, high disk space, log files and handling database.
- Investigating reasons for failure of any service on the server and trying to fix it.
- Guiding Level-1 & Level-2 techs in resolving complex technical issues.
- Auditing servers, checking for server health and security. The audits include various checks, log analysis and cleanup, checking disk space, backups, security checks using various tools and root kits.
- Need escalations and client communication in severe cases.
- Maintain detailed documentation on client interactions.
- Troubleshooting performance related issues of Linux Operating System.
- Responsible for Installation, configuration of FTP, DHCP, SAMBA, HTTP.
- Assist users and give training to new associates.
- Upgrade kernel on Linux.
- Working as a part of 24x7-support team.
LANGUAGE PROFICIENCY
English Proficiency Japanese Proficiency
Speaking 100% Speaking 90%
Listening 100% Listening 90%
Reading 100% Reading 90%
Writing 100% Writing 90%
JAPANESE LANGUAGE QUALIFICATION
NAME OF COURSE INSTITUTE/UNIVERSITY MARKS/PERCENTAGE
Advanced Diploma Course
In Japanese Language Ranade Institute,
University of Pune, India

77%
Diploma Course In Japanese Language Ranade Institute,
University of Pune, India

80%
Certificate Course In Japanese Language Ranade Institute,
University of Pune, India

59%
Japanese Language Proficiency Test
Level 2
J.L.P.T.
281/400
Japanese Language Proficiency Test
Level 3
J.L.P.T.
379/400
OTHER CERTIFICATION
NAME OF COURSE GRADE
Business Japanese
for Trade (BJT) test J3
ACADEMIC ACHIEVEMENTS/ EXTRA CURRICULAR ACTIVITIES
- Awarded with a JENESYS scholarship for the year 2009-10,between May 12 to June 23, 2010 at Japan Foundation Japanese-Language Institute, KANSAI, JAPAN
- Worked as an Interpreter in several assignments.
- Active participation in Global Competency Development program in Fujitsu.
- Participated in All Corporate Level Football Tournaments from Fujitsu
Consulting India
INTERESTS AND HOBBIES
- Interested in playing Football, Cricket, Table-Tennis, Badminton, Swimming, Chess
- Listening songs
- Watching Japanese dramas and movies.
DECLARATION
I consider myself familiar with Computer Aspects. I am also confident of my ability to work in a team.
I hereby declare that the information furnished above is true to the best of my knowledge.
Date : June 21, 2012
Place : Pune, INDIA (Digambar Arun Sahasrabudhe)