Amit kr.Shaw
E-mail : amit_shaw24 AT rediffmail.com/amit.shaw24 AT gmail.com
Personal Details :
Date of Birth : 2th January 1983
25 years old, diligent, confidant, optimistic and a result oriented person with good organizing and interpersonal skills.
Objective :
I wish to join an Organization as an active team member. I assure that with my work, I shall continue to enhance my skills and knowledge to provide good quality of work and thus remain an asset for an organization.
Open for position --- Public relation executive, customer care executive (non voice, voice ) , back office ,HR and admin related job
Educational Qualifications :
* B.COM (P) FROM MSC COLLEGE (CALCUTTA UNIVERSITY )
* W.B.C.H.S.E . FROM MSC COLLEGE
* W.B.B.S.C .FROM ADARSH MADHYAMIK VIDYALAYA
Work Experience :
Company : FIRSTSOURCE SOLUTION (P) LTD.
Duration : April 08 – Till Date
Designation : Customer Care Associate
Responsibilities : - Working as Backend for UK Mortgage Process under C&G Process for UK’s one of the leading Bank Lloyd TSB.
Company : IBM DAKSH BUSINESS PROCESS SERVICE (P) LTD.
Duration : March 07-June 07
Designation : Customer Care Executive
Responsibilities :
1. Taking escalated calls of the customers.
2. Handling all types of queries and complaints of the customers
3. Informing customers about new products and promotions & maintaining quality parameters.
Company : AEGIS BPO SERVICE (P) LTD. (INBOUND CALL CENTRE)
Duration : Dec. 2005 – Feb 2007
Designation : Customer Care Executive
Responsibilities :
1. Taking escalated calls of the customers.
2. Handling all types of queries and complaints of the customers
3. Informing customers about new products and promotions & maintaining quality parameters.
Company : CHHAPTE CHHPTE (A Daily Hindi News Paper)
Duration : 2003 - 2005
Designation : PROOF READER
Responsibilities :
1. Editing the news columns
2. Sorting out mistakes in news para.
3. Making a news para more suitable, attractive & Spicy.
Achievements :
ASSISTED FLOOR FOR 3 MONTHS AS FLOOR SUPPORT IN AEGIS BPO.
Computer Awareness :
1. MS OFFICE, FINANCIAL ACCOUNTING,VISUAL BASIC.
Extra-curricular and Co-curricular Activities :
1. Attended seminar on topic “Personality Development and Effective Communication” Organized by Indo-American Society.
2. Completed Financial Accounting package from Brainware Computer Academy.
Other Details :
Marital Status : Single
Sex : Male
Nationality : Indian
Hobbies : Reading, interest in Indian share market so gathering knowledge
by various courses like to work upon it, surfing on net.
Declaration :
I certify that the forgoing information is correct and complete to the best of my knowledge and nothing has been concealed.
Date : Amit Kr. Shaw
Resume CV : Customer Care Associate
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Resume CV : Customer Care Associate
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CURRICULUM VITAE :
ABHIJIT BISWAS
E-Mail ID :-abhijit133 AT gmail.com
Career Objective :-
To work in an Organization that would provide the best opportunities for personal and professional growth.
Educational Qualification :-
Examination University/Board Year of Passing Total Marks Percentage Division :
Madhyamik W.B.B.S.E. 2006 566 70.75 1ST
H.S. W.B.C.H.S.E. 2008 331 66.2 1ST
Professional Qualification :-
1. Pursuing Multimedia Magic Course (Pagemaker, CorelDRAW, Freehand, Photoshop, Flash, Director, Premiere, After Effects, Sound Forge, 3DS Max, HTML, Dreamweaver) from Brainware Computer Academy.
2. Completed Basic Course Windows 2003(Word, Excel, PowerPoint, internet ) from Youth Computer Centre.
Extra Curricular Activities & Achievements :-
Appearing Art (I,II,III year) from West Bengal State Academy Of Dance, Drama Music & Fine Arts.
Language Proficiency :-
Bengali(R/W/S), Hindi(R/W/S) & English(R/W).