Barclays bank Noida : Captive unit Inbound customer service

[deepika]

Barclays bank : Noida : Captive unit Inbound customer service
www.signaturestaffindia.com

Client of: Signature Staff India Pvt Ltd

Experience: 0 - 5 Years
Location: Delhi/NCR
Compensation: Rupees 1,25,000 - 2,75,000
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 30 Jun

Job Description:
Captive Unit based in Noida
Banking Process
Inbound customer service
Good Incentive plans & great Infrastructure

Desired Candidate Profile
Excellent Communication skills
Neutral Accent
Graduates/ undergraduates both can apply
Flexible to shifts
Willing to learn,stay & grow

Company Profile
CAPTIVE UNIT IN NOIDA

Company Name:
Signature Staff India Pvt Ltd*CALL KAPIL 9268152374

Executive Name:
KAPIL 9268152374

Address:
Signature Staff India Pvt Ltd
FF-1,2
Parsavnath Mall
Sector 27
Noida - UP ,INDIA 201301

Email Address:
kapil.m@signaturestaffindia.com

Telephone: 9268152374,9810065324

Reference ID: PILOT

Keywords: inbound outbound collections call center bpo customer service

[Guest]

Hi,

Dear Mam/Sir

I Rupashree Majumder would like to present my self as a suitable candidate
for the position of 'Customer care executive-non voice' .
I would be highly obliged if I would be given a chance to present my self for an interview for the
above mentioned position so that I can prove myself as an asset to your esteemed organization.
I have an experience of working in a voice based campaign.
Presently I'm working with IBM.

The name of the process is Amazon,it is an on line shopping process.

I have completed my studies from kolkata,passed ICSE in the year of 2003 and
ISC in the year of 2005,and did my graduation in b.com(marketing honors)from Calcutta university in the year 2007.I also have computer knowledge,did basic and vb.net and asp.net from academic of engineering and management.

My e-mail address is majumder.rupo@yahoo.com,and my contact number is 09911462099.

Regards,
Rupashree Majumder.

[Guest]

Hello,
Respected Madam/Sir,

I would like to inform you that I am willing to work with Barclay Bank. I have more than 1 year experience with BPO sector. I am Final year student of graduation. If there is any job in Customer Care than plz reply. My email id# vinodsharma2610@gmail.com

Thank You

[Guest]

graduate with 2 years experience in metlife global operations supports center as senior associate. interested to work with barclay.
current salary 1.80/annum

[shilpiarora]

Hi,

I am shilpi arora currently working with HCL technologies, noida as process coach.
My total work experience is 4 1/2 yrs and working for British telecom process (voice based)and i am MBA (HR) from sysmbiosis university , pune.

If you have any openings related to my profile . Plz let me know .

Thanks
shilpi arora
09891775705

[Guest]

CURRICULUM-VITAE

SAURABH KUMAR
91-9717820507
E-mail:- saurabh_sagar4 AT yahoo.co.in

Present Address Permanent Address
38/4078 C/O-Ravi Prakash Srivastav
Raiger pura Moh- Naga Road,Shivpuri
Karol Bagh P.O-Raxaul
New Delhi-05 Dist-E.Champaran,Bihar
Pin- 845305

ACADEMIC QUALIFICATIONS
- Graduation in Geography from B.R.A.University,Bihar in 2008(with 1st Div.72.5%)
- Intermediate with Arts from B.I.E.B,Patna in 2004(with 1st Div.75%)
- Matriculation in 2002 From B.S.B.E,Patna in 2002(with 1st Div. 62%)

ACTIVITIES
- Participated in Art Competition jointly organized by GWP & BHP in 1998
- “A” Certificate in N.C.C.

PERSONAL INFORMATION

Date of Birth: 15 Feb 1988
Father’s Name: Lt. Vishwanath Prasad Srivastav
Sex: M
Language: Hindi, English.



Place: New Delhi Date: / /2009

Saurabh Kumar

[upasana]

EDUCATIONAL DETAILS:
1. B.A.(HONS)ENGLISH FROM LAKSHMIBAI COLLEGE(2009)
2. DOING DIPLOMA IN GNIIT
3. DONE XII FROM RUKMINI DEVI PUBLIC SCHOOL WITH 72%(2006)
4. DONE X FROM RUKMINI DEVI PUBLIC SCHOOL MITH 89%(2004)

HOBBIES:
Dancing, surfing the net, making friends, trying new things, teaching kids even of slum areas.

AWARDS
1. Won certificates in dancing, singing, calligraphy and clay modelling
2. Won scholarship in hindi in 10 standard
3. Won participation certificate for a skit done in collaboration with NSD

INTERESTED IN
BPO/KPO JOBS, CONTENT WRITER

[umakant]

Hi,

I am Neha Singh currently working with Unicon Investment Solution, noida as Relationship Manager.
My total work experience is 1/2 month and 2 months training in Religare Securities. i am MBA (Finance) from Mangalayatan University, Aligarh.

If you have any openings related to my specialization, then inform me.

Thanks
neha singh

[Guest]

Hi,

I am umakant saraswat currently working with Unicon Investment Solution, noida as Relationship Manager.
My total work experience is 1/2 month and 2 months training in Tata motors. i am MBA (Marketing) from Mangalayatan University, Aligarh.

If you have any openings related to my specialization, then inform me.

Thanks
umakant saraswat
09278740654
09837708380

[amita_wali]

i want to apply for the post of customer care executive

[Guest Poster]

Hi,

Dear Sir / Madam,

I am Ms Arpana Dawra currently working with ICICI Bank as the Customer Service manager for the corporate clients.

I have done MBA in Finance & Marketing with experience of 2.5 years in banking processes customer service.

If you have any opening related to my profile please inform at / arpana.dawra AT gmail.com

Regards,
Arpana Dawra

[Guest]

Dear Sir/Madam I am MBA 1st class 2008 passout with the dual specialization in Marketing & Finance. I was previously employed with Royal Bank of Scotland Groups as an Officer at backend in Gurgaon unit from dec 2008 to till july 2009. I have domain knowledge of banking. Now, I am looking for more opportunity. Please feel free to contact me if any opening matchs my profile. Thanks & Regards Ranjeet Gupta 09911707045

[Guest]

hi
ok
i will let you know.

regards
Nitin
9891219345

[ruchigupta0203]

I want to apply for this job.

[Guest Poster]

Greeting of the Day.

My name is Shilpa Nigam. I want to switch my Job So submitting my resume. I am waiting for positive response

SHILPA NIGAM

CAREER OBJECTIVE: -

Any suitable executive post with independent responsibilities, where I could effectively be utilized with innovative ideas and abilities.

EXPERIENCE: -

1.At present working for Manmachine India Private Limited (KARCHER) as Customer Support from November’ 2009 to till date.

Job Responsibilities: -

- Handling all the branches and dealer points of South and West India.
- Working on ERP (Enterprise Resource Planning software) to handle branches and dealers queries.
- Working on CRM (Customer Relationship Management software) to handle customer complaints and queries related to the product and services.
- Responsible for preparation of dispatch schedules for the orders raised by the customers.
- Responsible for handling warranty registration cases.
- Confirmation to all the customers about their out-standings related to products and services.

2.Worked for Computer Age Management Services Pvt. Ltd. (CAMS), as Customer Service Executive from March’ 2007 to October’ 2009.

- CAMS, is the registrar of India’s among 18 biggest Mutual Funds.

Job Responsibilities: -

- Responsible for handling and processing customer queries as well as Asset Management Companies (AMC) queries received through Email and through phone.
- To provide an account statement, enter Redemption or Switch request, change of Address request and Bank details and fulfill KYC norms on customer request for enabled Mutual Funds customers.
- To provide latest status of the transactions of the customers as per request.
- To provide the latest NAV (Net Asset Value) information to the customers as well as to Asset Management Companies.
- Handling of customer queries & complaints.

3.Worked for Hutchison Essar verification agency as an Office Assistant cum Tele-caller from February’ 2004 to February’ 2007.

Job Responsibilities: -

- Monitoring timely & genuine Verification & Status of Verification.
- Making Welcome Calls to new subscribers of Hutchison Essar.
- Handling of Customer Authentification Forms (CAF).
- Managing the new subscriber data as per the requirement of the Company.

PROFESSIONAL QUALIFICATION: -

- Masters in Business Administration from Sikkim Manipal University, with “Human Resource Development” as specialization.
- Passed The Association of Mutual Funds examination (AMFI), advisor module in December’ 2008.

EDUCATIONAL QUALIFICATION: -


QUALIFICATION INSTITUTE/ UNIVERSITY YEAR
M.com Kanpur University 2002
B.com Kanpur University 2000
Intermediate C B S E Board 1997
High School C B S E Board 1995

COMPUTER EDUCATION: -

- Completed Six Months D.T.P. Course.
- Good working knowledge of Internet.
- Good working knowledge of ERP, CRM, MS Word, MS Excel.

SKILL SET AQUIRED: -

- Good presentation skills.
- Excellent Interpersonal and communication skills.
- Strong analytical and quantitative skills.
- Sound and pleasant personality.
- Result oriented, self-starting and individually managed.

Declaration: -

I hereby affirm that the above information in this document is accurate and true to the best of my knowledge.

(SHILPA NIGAM)

[Guest Poster]

Paljeet singh
working wid hcl
9540006009
9971569496

[amarkant gautam]

dear sir/madam,

i am amarkant gautam suitable for this job.

At present i am doing LL.B from ccs university Meerut.
A Post Graduate in master degree in Drg & Painting with experience in Fabric export & Macro Planning of Fabrics pertaining to the different buyers of different regions . An excellent Planner with proven abilities in accelerating growth, generating & maintaining customer’s loyalty levels and serving institutions and corporate sector customers effectively. An Out-of-the-Box Thinker with a proven track record of setting up procedural frameworks and creating a teamwork environment to enhance productivity. I was working with Maral Overseas Limited(A Unit of LNJB Group) as Assistant Fabric & Garment Merchandiser in Fabric division production since May’2005 to April’ 2007.

Core Competencies
Business Development
- Conceptualizing and executing strategy and formulating plans for increased production growth and business development.
- Developing and sustaining the existing network and effectively manage the supply chain to provide product at right time and at right place.
- Expanding the Buyers infrastructure and satisfy new buyers in untapped markets.

Awareness & Lead Generation:
- In the targeted market I make the buyer aware through regular interaction, distributing attractive samples and new finishes of fabric samples.

Managing Relationship:
- I give major emphasis to maintain healthy relationship with our customers, also keep updating them regarding current position of their orders. After all “if I make my Customers happy, they will keep me in business”

Education
- 2009 – Three month Training course on “CARE OF PAINTING” (with practical’s).
- 2007-2009 - M.A. From Dept. Of Drawing & Painting CCS Uiversity Meerut (U.P.)
- Master of Art/Teacher
- 2006 – Post graduate in Art stream from CCS University Meerut (U.P.)

IT Skills
Office Packages: MS-OFFICE, D.T.P., Tally and Internet.
ERP System: Proficient with Enterprises Resource Planning System.

Experiences,

I was working with Maral Overseas Limited in Fabric division production since May’2005 to April’ 2007. as Assistant Fabric & Garment Merchandiser production{export/domestic markets}.
Company Profile: -
A group company of LNJ Bhilwara. An ISO9001: 2000 certified organization with ERP environment, which is engaged in manufacturing of high quality fabrics and garments for exports with majority of clientage from USA (30%), Europe (20%), Canada (45%) and Gulf (5%) etc. Current turnover of the group is Rs.4000 Crores. Myself Co-coordinating with Centralised Marketing Department and looking after USA and Canadian Market Segment.
Specialisation:
Major customers I am dealing with are a) Zync brand, Brandix, Shadow line, Christy, Jinadasa, Prabha apparels Gap, Liberty Garments Srilanka. Kazreen Egypt, Post Mark U.K, Orient craft, Shahi exports, Matrix clothing.
The Responsibilities include:
- Planning of an order right from creation of order to shipment of order.
- Allocation of production lines to enhance the productivity based on the availability of the machines and their proper and efficient utilization.
- Procurement of different resources required for the effective and on time execution of order.
- Reviewing the order at various stages for effective order execution.
- Co-ordination in complete planning of orders related to all deptt. Which includes knitting, Fabric & Garment processing & final dispatches .
- Responsible for execution of orders as per planned schedule at each manufacturing stage, i.e., from raw material to finished & packed product stage and ensuring at each stage that product quality is as per buyer’s requirements.
- To ensure high level of customer retention and business growth.

- Maral Overseas Limited(A Unit of LNJB Group) as Assistant Fabric & Garment Merchandiser in Fabric division production since May’2005 to April’ 2007.

- Orient Craft Ltd ( Noida )
(from October, 2004 to April,2005.)
As a Line Superviger

- World Wide Wizard ( Noida,UP)
( from December 2003 to October 2004 )
As Line Superviger.

- Ruchi India Ltd ( Mathura Road New Delhi)
(from January 2003 to November 2003.)
As a Cutting Superviger..

I have worked with Hamari Dharohar from 8th months, As an Assistantconservator of Archival Materiala and Manuscripts at private collection. Also I am doing all types of Art work.

Personal Details
Name : Amarkant gautam
Date of Birth : 22 June 1980.
Father’s Name : Shri Ram Sahai
Sex : Male
Marital Status : Un Married
Language Known : Hindi, English,
Hobbies : Book Reading, Making Friends & Making Painting
Mob.No. : 09582180908

Date: (Amarkant Gautam)

[Guest]

Hi Barclays Recruiting Team,

I am vivek jain working over last june 2009 on Wards in Genpact india private limited.

i am looking for best Job opening in Barclays which is suited on Job Profile.

I am associated with Accounts Background over the last 3&half year.

Mail ID-vivekjain1983.788@gmail.com
Mobile no-09711312285

Kindly revert me if any suitable job opening are available.

warm Regards

[Guest]

Hi

My name is Nancy and i have a total 3 years 6 months experience in a banking bpo.I would love to work for barclays delhi please do mail me on ndupratt@yahoo.com

[Guest]

V.MAGESH
E-mail : magesh500 AT yahoo.co.in
OBJECTIVE
To work in a corporate sector where my educational qualification and my experience can be implemented for the sector’s growth with simultaneous honing of my knowledge.
ACADEMIC QUALIFICATION
- B.com from Thiru Thangal Nadar College, Chennai. (Madras University)
- Pursuing MBA, Madras University.
TECHNICAL QUALIFICATION
- Packages : Tally 6.3
EXPERINECE SUMMARY
- Worked as Junior Officer in ADFC (P) LTD Central Processing unit of
HDFC Bank, Chennai, from Mar 2007 – November 2009.
- Worked as a Data entry operator in Air Transport Corporation (Assam)
Ltd., Chennai, for seven months from May 2006 – November 2006.
CAREER PROFILE
Authorizer in HDFC Bank through Atlas Documentary Facilitators Company Pvt Ltd (ADFC), Chennai, an associate of HDFC Bank Ltd, Cash management services.
JOB RESPONSIBILITIES
- Processing of Account Opening Documents for the varied products
and Accounts.
- Scrutinizing of account opening document for accuracy and correctness
of the forms compliance of KYC (Know Your Customer) norms while processing of forms opening of TATKAL (instant) account activation, PAN updation.