www.ceepaa.com Creative Studio Chennai : Support Manager

[Admin]

Ceepaa Creative Studio Chennai : Support Manager
Website : http://www.ceepaa.com
ceepaa.com

We at Ceepaa Creative Studio bring you a friendly environment with lots of fun and inspiring thoughts to create a talented team to deliver solutions globally.

Currently we have openings for the following positions

Support Manager :

Designation : Support Manager
Education : UG - B.Tech / B.E. - Any Specialization, Computers PG - MCA / M.Sc (IT) / M.Sc Computer science (or) Equivalent experience

Skills Required :
* Capable of managing the tech support team.
* Excellent in developing plans and executing it.
* Should be capable of handling the international clients.
* Strong analytical, problem-solving, and debugging skills.
* Assisting the team to address any kind of support issues.
* Must be process oriented with good understanding of all technologies.
* Should have excellent communication skills.

Job Description :
* To Plan and assign the tasks to team members through tickets daily.
* Monitoring the issues and make sure it gets completed within 24 Hrs.
* To estimate time for solving an issue in an projects.
* Must be a productive team player and able to work with developers to resolve issues.
* To report progress and issues in a timely manner as defined to both client and top level of the organization.
* To maintain and develop knowledge, skills and competencies about processes.
* capable to handle multiple projects at a Time.
Post your resume :contact@ceepaa.org

Address :
Ceepaa Creative Studio
No : 23, nandhi loop Street,
West C.I.T Nagar, Chennai, India
(Landmark : Near Nandhi Statue)
Telephone: +91 (0)44 45410657
Mobile: +91 (0)900 305 6788

[Guest-IJT]

Name : harvinder kumar
Email : harvinderrawat1 AT gmail.com
Designation / Skillset : assistant manager
a graduate assistant manager having 5 years experience of service industry

Resume :
Graduate with 5 years experience in customer care industry.
OBJECTIVE : A position in operation department that will require my best efforts to manage the
Demanding responsibility led by the organization with great zeal.
Skills :
- Having 5+ years of experience as assistant manager.
- Able to represent in absence of management.
- Able to complete general aspects of general administration such as bed book, guest list, weekly stock, consumption account etc.
- Able to complete the training of all new household staff.
- Excellent communication and writing skills.
- Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet.
- Able to help or supervise the management in the service of meals.
- Responsible for other duties as assigned and as needed.
Computer skills : Proficient with
- MS Office
- Microsoft Excel
- Power Point
- Internet
PROFESSIONAL EXPERIENCE
Travel Food Services (IGI,airport-T3) jun2010-now
Assistant Manager
Work Profile :
- Handle all the store of food court e.g. : (Haagen-Dazs, Cafeccuino, Chokola)
- Responsible for supervising product inventory.
- Verify quality and quantity of products that are received.
- Provide assistance and solve problems by interfacing directly with customers.
- Responsible for performing daily safety and temperature audits adhering to standards.
- Responsible for handling schedules and other related personal issues for employees.
- Responsible for other duties as assigned and as needed.
- Maintain the inventory on daily, weekly and monthly bases.
- Handle the cash at the end of the shift and maintain the cashier reports.
- Handle the inventory at the end of the shift and maintain inventory reports.
- Maintain the cost cutting.
- Having energetic personality which inspires co-workers to reach goals
- Having management experience
PREVIOUS ASSIGNMENTS
COCOBERRY feb09-jun2010
SHIFT INCHARGE
Work Profile :
- Handle customer queries and complaints
- Maintain the inventory on daily, weekly and monthly bases.
- Handle the cash at the end of the shift and maintain the cashier reports.
- Handle the inventory at the end of the shift and maintain inventory reports.
- Maintain the cost cutting.
- Handle the team.
Satyam Cineplex (26 month’s)
Satyam Cineplex’s, is the one of finest multiplex in Delhi. First cinema opened in 1980’s at Patel Nagar, Central Delhi. They converted Satyam at Patel Nagar to a 4 screen multiplex in 2002. Opened 2nd 4 screen multiplex at Janak Place, West Delhi in 2004. Opened 3rd 4 screen multiplex at Nehru Place in heart of South Delhi in 2007 with the concept of Gold Class
TEAM LEADER 2006-OCT08
Work Profile :
- Handle customer queries and complaints
- Handle the concession area as well as box office area.
- Handle the team.
- Maintain the inventory on daily, weekly and monthly bases.
- Handle the cash at the end of the shift and maintain the cashier reports.
- Handle the inventory at the end of the shift and maintain inventory reports.
- Maintain the cost cutting.
McDonald’s ( 8th month’s) 2006
McDonalds is one of the world's leading fast food retailers with more than 30,000 restaurants in 119 countries serving 47 million customers each day. It is one of the world's most well-known and valuable brands and holds a leading share in the fast food restaurant business.
CREW MEMBER
Work Profile :
- Handle the kitchen area
- Handle the P.O.S
- Handle the customer in lobby area
EDUCATION
(B.A)Graduate Delhi University 2009
12th C.B.S.E Board Delhi 2004
10th C.B.S.E Board Delhi 2002
COMPUTER KNOWLEDGE
- Done One Year Diploma Course In Computer Software from F-Tec.
- Done Six Months Diploma Course In Computer Hardware from Disha (Rotary International)
- Done One Year Diploma In Hotel Management from bhartiya vidhya bhawan
STRENGTHS
- Excellent communication & presentation skills.
- Proven strength in problem solving, negotiation & analytical skills
- Inspiring nature and highly motivated.
- Always follow the mantra of the hospitality industry is L.A.S.T

Date :-
Place : - New Delhi
(Harvinder Rawat)
Signature
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4439155
Date & Time : 3rd Aug 2011 5:42 AM (UTC)
IP Address : 116.74.14.217
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