RediSolve Chennai : Non Voice Global Customer Support positions

[Admin]

RediSolve Chennai : Non Voice Global Customer Support positions
Company Name: RediSolve
Company Location: Chennai
Designation of the vacancy: Non Voice Global Customer Support positions
Company E-mail for contact: hr@redisolve.com
Company Website: www.RediSolve.com

Details of the job:
Hello,
Greetings from RediSolve!

RediSolve a US - India Transnational Software Engineering & IT (SE & IT) & Business Process Solutions Management (BPSM) organization. We have a good spread of customers in the US and Europe and are professionally managed per global standards.

We are looking to recruit progressive and talented young job aspirants for Non Voice (email and chat) based customer support.

Skills required

- Good English Communication (Verbal & Written)
- Basic knowledge of Internet & Customer Service

Fresher can apply!

If you are looking for a progressive career and not just another job, please reply to these two questions along with your updated resume to HR@RediSolve.com to schedule your Interview/ evaluation:

Question 1: Write a paragraph on a recent customer support experience that impressed you. Please demonstrate clarity of written communication.

Question 2: What do you consider as your biggest achievement? Why is this significant for you? Please write about something that will relate to your career.

Once we have your responses, we will come back to you with an interview slot. For any clarifications, please write to us at HR@RediSolve.com.

Regards
Shekhar/Jayashree
Peopleware Team
HR@RediSolve.com
www.RediSolve.com

[Guest]

Hai sir, I am doing MCA FINAL YERAR waiting for result sir. So recently Project starting sir. I am UG B.sc.,(Geo)passout 2008 sir. I am looking for non-voice job sir. Personal skill now languages: C,C++,CoreJava,Vb.net and Lower Type writting englsih. I am sincear worker sir.

[Guest]

Dear sir , can u please tell me about the job , i am interested, my e mail id is ssunilwesley@gmail.com

[sangeetharajan]

Dear Sir,

I am a B.Tech fresher passed out in 2010,i was working at Serco BPO as Quality Analyst
now i am in serch of a job can yo please offer me.

[Guest]

Hi Sir/Madam,

I did my B.Sc Computerscience in Sathyabama university. Now i am working for IBM Daksh for last 8months. Now i am searching for back office openings pls let me know if there is any non voice job vacancy.

[Guest]

Hi Sir/Madam,

I am Karthik, now I am working in Cognizant for the past 3 years. I've total experience of 4.5 years in Customer Support. My role in Cognizant: Working for the provider to get his payment from Insurence company through Email Support.

If you are interested, please contact me at .

Thanks,
Karthik M

[Guest]

Dear sir/madam
Iam nandakumar. I have completed my B.E comuter science 2009 passed out. Now am working as a cc-executive in allsec technoligies. Iam very much interested to work in your concern... Iam a easy learner and energetic guy...

[Guest]

BHAVANI .N
CAREER OBJECTIVE
Intend to build a career in a leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential.
ACADEMIC QUALIFICATIONS
EXAMINATION YEAR NAME OF INSTITUTE UNIVERSITY / BOARD PERCENTAGE
B.com 2008 Meenakshi College for Women Chennai University 79.8%
12th Board 2005 Maharishi Vidya Mandir State Board 94 %
10th Board 2003 Maharishi Vidya Mandir CBSE Board 75.34%
WORK EXPERIENCE (SEPTEMBER 8th 2008 to SEPTTEMBER 16th 2009)
Designation Systems Analyst
Company ROYAL BANK OF SCOTLAND
Platform BANKING TRANSACTIONS
Description - The aim of the Back office operations is to ensure the banking transactions like
o Transfers between Accounts
o Plastic cards & Credit Cards
o Changing the Required Details of the customer like their name (post marriage) address etc
o Updating the Signatures
o Account opening , Closures etc
o Analyse errors & provide appropriate feedback to staff & TLs
o Efficiently doing quality checking
o Monitoring the process & improve the quality & bring down the errors.

Achievements/
Key learnings - Part of a team which achieved the 2nd Runner up award among 17 teams in Improving Productivity Levels for the year 2009
- Recieved rich encomiums and Certificate of Appreciation for displaying commitment and ensuring customer satisfaction during testing times
- Exposure to various cross functional activities like loan undertakings and mortgages in addition to regular banking transactions.
- Currently working as Technical Support Officer in HCL.
SOFTWARE PROFICIENCY
Languages Basics of tally erp 9
Others Ms office 2007,internet tools

EXTRACURRICULAR ACTIVITIES AND ACHIEVEMENTS
- House Captain of my School during my 12th standard and involved in coordinating various
extra-curricular activities and representing my school in Inter-School competitions
- Elected Representative of a class of 50 students during my final year of B.Com
- Participated in NSS camp organized by Meenakshi College for Women
CERTIFICATIONS
- Obtained A-NIIT Certification for Information Systems Management which includes SQL, ERP and Basic Fundamentals of Accounting
- Tally and Ms office 2007
HOBBIES AND INTERESTS

- Interested in playing musical instruments like Veena and Key Board