www.airwidesolutions.com Airwide Solutions ltd Gurgaon : UNIX, Red Hat, Linux Technical Support Engineer

[Admin]

Airwide Solutions ltd Gurgaon : UNIX, Red Hat, Linux Technical Support Engineer
Website : http://www.airwidesolutions.com

To apply for this position, please send your resume with a cover letter stating your interest: careers.asia@airwidesolutions.com

Technical Support Engineer (TSE)

Location: Gurgaon, India

Duties and Responsibilities

* Installing, configuring and testing the Airwide systems in the customers network.
* Problem troubleshooting, system enhancements & performance tuning.
* Carry out operational acceptance testing in house and/or on-site.
* Writing technical procedure documents
* Installation & integration of hardware, software and cabling
* Configuring the system according to customer environment and their requirements
* Understanding customer's operational and technical requirements and translating them to a system solution
* Work closely with Airwide engineering teams to address, track, execute and proper closure of request for system enhancement/improvement
* In the event a defect in a product is found, responsible for documenting the defect and communicating the problem priority to the necessary levels of management, and where ever possible, providing the customer with a solution together with the engineering team.
* Travel regularly, as required, to customer locations within India for system installations and any other project/support/operations related activities.
* Communicate at all levels within Airwide and with customer’s operations & project teams and maintain cordial relationships.
* Make use all the applicable internal support tools of Airwide such as TRAC, HEAT etc. for timely updates & tracking of all open tickets, issues & change requests.
* Provide a professional exchange of technical information, customer experiences & product knowledge within the internal support team form time-to-time, as necessary.

Qualifications & Experience

* Degree in the Telecommunications OR Computer Science
* Minimum experience of 2-4 years in the messaging / VAS domain in the telecom industry.
* Experience & knowledge of working with diverse communication protocols such as SS7 Call flows, SMPP, TCP/IP, IP etc.
* Working Knowledge of CDMA and GSM networks
* Working Knowledge of SMSC, Routers, USSD, MMSC and OTA products.
* Working knowledge of UNIX and Red Hat Linux including installation and configuration.
* Knowledge of programming skill e.g. Java, Perl, Shell, XML.
* Knowledge of databases (i.e. Oracle) concept and day-to-day operations.

Other Skills and Competencies

* Good verbal and written communication skills as well as excellent technical analysis and problem solving skills.
* Self-motivated, willing to learn & take initiatives and a positive attitude
* Flexible attitude to working in a cross-functional teams and multicultural organization.
* Must possess excellent time management, inter-personal & organizational skills.
* Ability to work with customers on resolution of technical issues, sometimes multi-tasking as required.
* Possesses good analytical, troubleshooting and problem solving skills.
* Customer Service spirit and drive for generating customer satisfaction.
* Able to work both independently and in a team, with minimum supervision.
* Able to manage stress & perform under pressure effectively.


Asia --New Delhi
Level 4, Augusta Point Centre
Golf Course Road
Gurgaon - 122002, Haryana
INDIA
Phone: + 91 124 4354000
Fax.: +91 124 4345001

[Guest-IJT]

Name : nikshep shetty
Email : nikshepnshetty AT gmail.com
Designation / Skillset : fresher/fresher/c,c++,java,oracle 9i
fresher in computer science from 2010 batch

Resume :
NIKSHEP SHETTY

Career Objective :
Intend to work in an environment that enhances my skills and motivates me to utilize my potential to the fullest extent to contribute to the company both individually as well as a team.
Educational Details :
Course College/ School University Year of Passing Percentage
B.E(Computer Science) B.V.Bhoomaraddi
College of Engineering Visvesvaraya Technological University June 2010 64.62%
12th std Chetan Pre-University College Department Of Pre-University Education May 2006 81.16%
S.S.L.C St. Michael’s High School Karnataka Secondary Education Examination Board March 2004 92.16%
- Undergoing Training in Diploma in Java Technologies in NIIT.
Technical skills :
- Programming Languages : C, C++.
Project Details :
- Project Title : Automation of Network Management
Description :
- Automation of network management is a graphical user interface.
- Administrator can add or delete the hosts in the network.
- Administrator can check process status of the client on the network.
- Administrator can install various softwares on the client machines.
- Asset tracking feature enables the administrator to know about hardware and softwares information running on client machine.
Software Requirements :
- Database : MySql
- Programming Languages : java 2.1, Java servlets and JDBC.
- Operating system on server and client : Linux.
- Server Required :Tomcat.
Personal attributes :
- Approachable
- Dedicated
- Curiosity to Learn
- Empathy
- Team worker
Co-curricular activities :

Participated in National level paper presentation contest (Pleiades-09)

Languages Known : English, Hindi and Kannada.
Hobbies : Reading books, playing cricket.
“I hereby declare that the above information's are true to best of my knowledge.”
-------------------------------------------------------
More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4233885
Date & Time : 9th Jun 2011 7:45 PM (UTC)
IP Address : 180.215.71.137
Browser Info : Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
Predicted Country : --

[Guest]

CURRICULAM VITAE
Bharat Kumar Bhagat
EmailD :Bharat.kumar0098 AT gmail.com

Career Objective :
I am a self-motivated professional with excellent communication skills and looking forward to a challenging assignment in the field of Information technology. I am having more than 3 years of experiences in the IT filed.
Professional Synopsis
A technology driven professional with more than 1.7 year + experience in the area of Linux System Administrator
Experience :
Currently working form Yatra Online Pvt. Ltd as Linux System Engineer from March 2010 to till date.
Yatra.com is also no. 1 in travel booking (online air ticket booking, hotel booking and car rental etc.)
I am taking care of Servers and Users Infrastructure of Yatra.com. I am working on Redhat with RHEL 5.1, Centos 5.5, Mac OS, Windows, Firewall and many more.
Responsibilities : Employed as Executive Support with the below SOW.
- Monitoring and remote support delivery to Linux servers.
- Monitoring for total availability and uptime of the device.
- Co-coordinating with next level technical team until the issue is resolved.
Areas of focus include :
Experienced with a broad range of software, utilities and protocols, including the following :
Apache, Tomcat, Mysql.
Configured SVN server for version controlling.
Create multiple Apache instances for Developer’s.
Troubleshooting SVN Server and repository.
Upload files on live servers.
Set cron job for scheduling task on server.
Upgrade new kernel versions and compilation.
Troubleshooting in Configuration files trace route, etc..
SAMBA for windows domain and file sharing server.
Client for monitoring, set triggers for SMS alert as well email
Monitoring to Network Services nagois all servers
Linux and UNIX Server Installation.
User ID and given to Permissions Manageable.
Files Backup Move to Centralized Backup Server.
Installation and Configuration of Red Hat Linux, Fedora, Centos, Windows.
Networking - TCP/IP, NFS, Telnet, FTP, DHCP, ifconfig, HTTP, NIS
Mail Server Configuration - SMTP, POP, IMAP,send mail
Backup – Full computer backup, mail backup, tar, dump,LVM snapshot
Security - SSH, Other - Samba, Proxy (squid), Quota’s, LVM, RAID Network (nfs/ftp/http) Install, (Monitoring Servers, Network through Nagios).
Troubleshooting of Red Hat Linux Centos systems in system crashes.
Administration skills : Configuration and administration: Troubleshooting of Linux servers (L2), Squid, samba, apache, ftp services maintenances servers. Monitoring servers through APM,Nagios centreion and Opmanager(Proactive monitoring tool for all hosts)OS: RHEL 5.1 and Centos 5.5, Types of Installation & Kick start, Basic Commands, File system Structure, Basic Partition Structure, Booting Sequence, User Administration & SUDO, File Permissions & Special Permissions [Setuid,Setgid,Stickybit], Umask & ACL, Disk Management [creating, deleting]
Disk quota Management, RPM & YUM, RAID & LVM Management, AT & Cron Scheduler, Printer Management, RedHat Virtualizations by Xen, Setting up one or many IP Address to LAN card in Linux, Macos, Centos and Windows

Technical Skills
- Languages :Linux, UNIX, C, C++, Java, JavaScript, Visual Basic, Data Structure
- RDBMS :MySql, ORACLE, MS Access, PL/SQL, DBMS/RDBMS
- Tools :HTML Dream Viewer, Good knowledge of Online SEO Tools
- Platforms : Linux, Unix, Centos, Windows Server 2000/2003 and OS Window 98/ XP.
- Configure routing protocols TCP/IP IP addresses given user requirements
- Configure a switch with VLANS and inter-switch communication.
2 year 8 months of experience in the field of monitoring
2. Tripster Solutions Pvt. Ltd, Gurgaon Position : Junior SEO 10th August 2009 to 10th March 2010.
3. Zing Info Tech Pvt. Ltd, Gurgaon Position : Junior SEO Aug 1st 2007 to Aug 07th 2009
ACADEMIC PROJECTS :
1. AIRLINE RESERVATION SYSTEM
Description : To automate the Airlines Tickets Reservation system include new ticket,
Collection of tickets, fare changes, availability and Queries about
Passenger.
Role : Design, Analysis, Information Gathering and Implement
Platform : Window-XP
Tools : Visual Basic
Team size : 4
Duration : 2 Months
Project Guide : Mr. Gaurav Goyal
Designation : Application Developer in Tata Consultancy Services LTD Gurgaon
2. LOAN PROCESSING SYSTEM
Description : This project was developed for Maintenance of records related Airline
Reservation system and queries about customer
Role : Design, Analysis, Coding, Debugging, Maintenance
Platform : Window-XP
Language : Java, Oracle
Tools : java as front end & Backend Oracle
Team : 1
Duration : 3 Months
Project Guide : Mr. Amit Pandey
Designation : Java Application Developer inGlobester.com Gurgaon
Professional Degree
Examination Board\University Year of passing % of the examination
MCA IGNOU New Delhi 2010 60.11%
BCA BRABU Patna 2007 66.15%
Academic Performance

Examination Board\University Year of passing % of the examination
HIGHER SECONDARY B.I.E.C (Patna) 2003 53.44%
SECONDARY B.S.E.B (Patna) 2001 54.28%
Positive Skills

- Ability to work in team dedicated environment with Professional attitude.
- Effective communication, presentation Skills and Hardworking Nature.

[aditisharma1403]

ADITI SHARMA
email id :aditisharma1403 AT gmail.com
CAREER OBJECTIVE
To secure a challenging position which demands the best of my professional ability in terms of, technical and analytical skills, and helps me in broadening and enhancing my current skill and knowledge.
SYNOPSIS
A fresher with B.Tech honours degree in electrical & electronics engineering from ABES institute of technology, Ghaziabad
- Strong sense of loyalty and honesty towards work with keen attention to detail along with prioritizing and executing multiple tasks.
- Endowed with passion of winning as evinced through demonstrated excellence in the academic and extra – curricular areas thereby acquiring ability to execute cross functional work.
- Acquired practical knowledge through various trainings and academic projects.
- Keen learner with constant zest to acquire new skills.
- Team player with strong analytical and logical skills.
- Strong convincing capability and excellent communication.
ACADEMIA
I have secured first position in my batch with an aggregate of 75.8%
Examination School /college Board / university Result Years of passing
B.Tech IV year ABESIT
UPTU
80% 2011
B.Tech III year
ABESIT UPTU 75.75% 2010
B.Tech II year ABESIT UPTU 70.45% 2009
B.Tech
I year ABESIT UPTU 69.4% 2008
Class XII Board Bhartiya vidya bhavan, delhi CBSE 80% 2007
Class X Board Bal Bharati Public School,
Ghaziabad CBSE 89% 2005
TECHNICAL SKILLS
Concepts of electrical and electronics engineering
Languages known : C, C++ (basic knowledge), basics of DBMS Concepts
Operating system : windows familia
Ms office, adobe photoshop, powerpoint, ms excel

EXTRA CURRICULARS
- Administrator/ organizer of the cultural fest (FESTIN-O-BEATS) in college in the year 2009 and 2010
- Held the positions of responsibility during school such as school captain and house captain.
- A keen interest in designing (logos), sketching and creating art work and won many awards for the same.
- Active involvement in blood donation club and spic macay club in school
- Participated and won various awards in the dance competitions.
SUMMER INTERNSHIP
I completed a six weeks summer internship training in allied Nippon ltd on programmable logic controller from June ’10 to Aug ’10
ACADEMIC PROJECT
- Title : power line data transmission PLDT is the art of sending data through power lines. The basic process involves three steps:
1. Modulate the data so that it can be sent over the transmission medium.
2. Transmit the signal in such a manner to reduce signal distortion.
3. Receive and demodulate the signal to extract the data.

[Guest]

RESUME
NAVEEN
Email : say2nav AT gmail.com ,
naveensharma182 AT gmail.com .
Objective
To work in a professional environment with a growing and dynamic organization that would give me enough opportunity to learn something in the competitive world and can do something better for self and organization.

Educational Qualifications
Pursued B.Tech in Department of Information Technology from Jind Institute of Engineering & Technology, Kurukshetra University, India.
Semester Percentage Average (SPA) :
. B.Tech O odd Semester% Even Semester% Y YPA
Pa Part-IV(2010-11) 73 E 74 73 74
Part-III(2009-10) 99 67 9 74 71
Part-II(2008-09) 66 73 9. 70
Part-I(2007-08) 73 65 69
YPA-Yearly Percentage Average up to VIIIth Semester : 71% (absolute percentage)
School Level Education :
C Class Board Institution Y Year of Passing Percentage
Cl Class XIIth H.B.S.E S vivekanand school 20 2007 9 69.4%
Cl Class Xth H.B.S.E -E vivekanand school
1 2005 8 77%
Projects Undertaken and Training

1) The Minor Project was the linux based servers. Samba Server and File TransferProtocol(Ftp).
2) The Major Project was the web hosting servers in linux. Apache and Dhcp Server.
3) Pursued Training from DUCAT NOIDA in REDHAT LINUX version 6.
Computer Proficiency
Operating Systems : LINUX(ftp,nfs,yum,dns,nis,ldap,samba,lvm,networking,
Dhcp,swap,raid,vnc,sudo,apache,shell scripting,talk server,mail severs,squid,ssl,rpm,ssh,telnet,ip tables etc)
Concepts of OS,Windows /98//2000/XP/Vista/7, Ms-DOS

Programming Languages : C++, HTML, javaScript (Elementary Idea)
Algorithms : Data Structures
Softwares : MS Office Package, ,Micro Media firefox
Internet handling, surfig, download, upload.
Extra Curricular Activities
- Participation In college fest.
- Participated in debate competition
Strengths
- Hard working
- Good Team worker
- Positive Attitude
- Disciplined
Hobbies and Interests
- Watching movies.
- Listening to music
- Singing

[Guest]

Er.Dinesh Marwaha
marwaaha AT yahoo.co.in

Career Objective
To work for organisation where my skills and knowledge can be used for my best and the organizational benefit
EDUCATIONAL QUALIFICATIONS :
Course Stream/Subjects College/University/Board Year of Passing Percentage
B-Tech Computer Science Engg Adesh Institute of Engg &Tech.,Faridkot (Punjab Technical University,Jalandhar 2010 68.30%
+2 Non-Medical(PCM) Punjab School Education Board,Mohali 2006 58.35%
10th Science & math Subjects with Punjabi Punjab School Education Board,Mohali 2004 70%
SKILL SET

Networking Courses
MCSE(MICROSOFT CERTIFIED SYSTEM ENGINEER)
CCNA(CISCO CERTIFIED NETWORK ASSOSIATE)
RHCT(RED HAT CERTIFIED TECHNICIAN)
RHCE(RED HAT CERTIFIED ENGINEER)
Software Exposure MS Office 2003,MS Office 2007,Html,Outlook express
Operating system Linux(Red Hat-5 and RH6 ),Centos,Window 98, Xp,Window 7.
Troubleshooting Window Xp,Window Vista,Window 7,Red Hat Linux
Other Skills Ethical Hacking,Antihacking,Virus handling,Data Recovery
Management Skills Customer Relationship,BCP,Leadership
Work Experience / Work History
AS a Trainee
Organisation Designation Work Duration Site Name
Jetking,CHD. Training(CCNA) Routers Configure 2 months during B-tech Sec34,Chandigarh
TCIL-IT(Govt),CHD Btech Trainee MCSE (Lan) 6 months during B-tech(Jan-2010 to July 2010) Sec 22,opposite Kisan Bhawan,Chd
Rupan Cyber Caffe Wifi and XP Troubleshooting Printer and Xp May 2011-july 2011 Rupan Cyber caffe,Ferozepur
Rooman Technologies Training Linux Jan 2011-April 2011 Rooman Technology, Janakpuri(Delhi)
In The IT Industry
System Networks (Rooman Technologie’s Client),Delhi System Engineer Linux and Xp Oct 2010 to April 2011 System Networks, Janakpuri,Delhi
Wipro Infotech(At the Payroll of Apex Services) Desktop support Engineer BCP-IT Aug-2011 to Now(Working) Genpact,Sector 18 Gurgaon
Work Responsibilities & Projects Undertaken
Under MCSE (MICROSOFT CERTIFIED SYSTEM ENGINEER)
- Configured DSL Broadband Connection and Wireless Router With Security.
- Webcam Server For Monitoring Theft in the Shops from anywhere.
- Internet Connection Via Phone Modem Through Usb Cable And Bluetooth .
- File And Printer Sharing,Lab Networking Of 5 Pcs Including Cabling.
- Configuring Remote desktop Connection and Dhcp.
- Exchange Server(Outlook Web Acces) With Outlook 2003 and 2007.
- Configured Tcip/Ip Addressing Ad Names Resolution
- Managed And Montored DNS Server.
- Web Server To Configure Internet Website On Server.
- Active Directory Users And Group management including Backup
- ADC(ADDITIONAL DOMAIN CONTROLLER)
- Terminal Server.
- Configured Thin Client At Rupan Computers
Under RHCE( RED HAT CERTIFIED ENGINEER)
- Tcp Wrapper, Iptables
- Servers--- Samba, Procmail,Squid(Proxy),Yum Server, DHCP And NFS Server, DNS(Bind) Server, Sendmail Server and Dovecat Server(Pop3 and IMAP), Apache Server,Cups Server
- Scheduling And scripting
- Configuring Thunderbird
- User Groups and Permissions,and system administration.
Password on Grub and Troubleshooting.
- Putty and Vnc Viewer.
- ACL(Acccess control List) And Quota management.
- Backup And LVM(Logical Volume Manager)
- Installing Red hat 5 Through FTP
- SE-Linux
- Package management
Under Wipro InfoTech at Client Site-Genpact
- Conducting BCP Testing of More Than 15000 Computers at 8 Sites in Different Cities for intra and intercity.and providing support for each and every updation and troubleshooting the issues.
- Providing Troubleshooting for each and every error coming while testing
- Conducting AV-Patching Activities and installing Patches for antivirus
- Safeboot activities for laptops and their renewals activities
- Co-ordination with Store,Logistics and Housekeeping Staffs for quick and accurate work During BCP invokes and Testing.
- Maintaining mailbox and keep tracking for unethical attempts at genpact.
- Satisfacting client with out IT support and better client relationship maintainence
- Co-ordination with DCS,Telecom,ISP,Remote Support Teams for port activations for Vlan During activities and invokes.
- Keeping track of all the systems and regular updation of policies.
- SCCM Console systems Patching in large activities.
- Support for all applications required on ticket bases Like Cisco Webex,office 2003,office 2007,Citrix 9,citrix 10,citrix 11,citrix 12.0,Apollo Interwiz,Printers,Ms outlook.
- Linux Support for some critical issues at server level and editing hostfiles for secure links and phishing auto protection.
- Co-ordination with all the teams for conducting successful bcp Testing
- Updating dashboard,inventory.

Achievements During Career
- Blood Donor of AIET and many more organizations during B-Tech
- Member of AICTE,CARE Club,Health orgainisations,NHO’s.
- Troubleshooter of the College.
Dinesh