Standard Chartered Bank Vacancies 2010 www.standardchartered.com : Cochin

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Standard Chartered Bank Career 2010 : Cochin

Job Description
Job Title: Customer Experience Manager, Cochin
Job ID: 212940
Job Function: Consumer Banking
Location: India - SCB
Full/Part Time: Full-Time
Regular/Temporary: Permanent

Job Details
Department: Distribution
Grade: Band 8B
Reports To: Manager Customer Relations

Job Description
Ensuring high quality customer service, ensuring internal and external compliance on all branch transactions, handling difficult customer situations and leading the overall service agenda for the branch.

Key Roles & Responsibilities
Ensure high level of customer service and manage difficult customer situations.
Ensure resolution of all complaints received for branches through COMMAND.
Gather/prepare statistics for service quality and productivity indicators
Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections
Find ways to improve operational efficiency and control costs to meet cost budgets
Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs
Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities
Take responsibility for general reconciliation and control activities
Responsible for general reconciliation and control activities
Be multi-skilled to handle all kinds of transactions and services in the bank
Manage attrition of the base
Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, Know Your Customer & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer.
Premises management in areas of merchandising, housekeeping as well as store management as an employee, you are responsible for working with the Bank to ensure a safe and healthy workplace for all. As part of the Health and Safety guidelines you should:
Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions;
Co-operate with Management to support and promote Health and safety in the workplace;
Ensure that your actions do not put others at risk;
Work in a healthy and safe manner;
Encourage others to work in a healthy and safe manner;
Report all accidents and incidents; and Bring to the attention of the management any hazard in the workplace

Qualifications & Skills
Graduate/ Post Graduate
Customer Orientation
Anywhere between 1 - 4 years of overall experience
Banking knowledge
Understanding of front and back office processes and procedures
Good Interpersonal Skills
Strong Communication Skills
Team-playing ability

How To Apply
Attracting and developing our next generation of leaders is a key priority for Standard Chartered, with job opportunities in more than 70 countries worldwide a career with us can take you almost anywhere on earth.

You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information to hand when completing your application

It usually takes 15 - 20 minutes to complete the application form, you can save your application at any time and return to complete it at your convenience.

Closing Dates
The closing date for applications is 17/02/2010. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

[Guest Poster]

Respected Sir,

My name is Anupama Vipin. I would like to apply for the post of Relation Ship Manager in

Standare Chartered Bank.My email id is xm.co-ordination AT uaeexchange.co.in

[rajaneeshcrao]

Dear sir,

I am Rajaneesh C Rao and I am very much interested in the above mentioned position.

Regards,

Rajaneesh C Rao

[Guest Poster]

CURRICULUM VITAE

SUNILKUMAR BELAGAVI E-Mail ID: sunilkumar12 AT clicknigeria.com
C/O Ashok reddy building sunilword AT hotmail.com
banahalli road chandapur
Bangalore-560081
Mobile: 9986455617 /8892323290

OBJECTIVE :
Seeking a proffessional career in a growth oriented company,where i can have an oppurtunity to utilize my skills and strength looking for a longtime association with an opportunity to learn new skills.

PROFFESSIONAL EXPERIENCE :
Associate working at ING VYSYA BANK(Centralised Operations) From may 2007

Organizational Details:
Since May 2007 to TILL Now ING VYSYA BANK (VENDOR AND ARCHIVAL MANAGEMENT DEPT).

JOB PROFILE :

Ø Statement verificatin.
Ø Post Verification Of AOF’s
Ø Scanning Of Signature Of CIF
Ø Excel working.


Professional Synopsis:
Having more than 3 years of experience in back office operations.
Adept in managing branch inter-reconciliation, operations as per the specified guidelines.
Relationship management with RBI, other branches etc for smooth operations.
Excellent communication, analytical and inter-personal skills.

Responsibilities & Activities
· Monthly Statement verification
· Verification CDD Risk Matrix for CASA
· Verification and Opening of Various accounts, maintenance of related MIS.
· Scanning signature of the customer’s documentation.
· Managing mails from customers.
· Updating customer’s details received from various branches.
· Petty cash verifications.
· Online SB Account Opening
· Excel preparing cheq book reuterns.
· Receiving the Mails From the Branches Regarding Cheque Requests And Replay for queries


EDUCATION PROFILE :
EDUCATION Name of Organization Percentage of Marks Year of passing
s.s.l.c Govt high school 61.12% (382) 2003
PUC commerce Govt pu college 49.5% (297) 2005
ITI (E /M ) Electronic Mechanic Govt ITI College 70.42% (493) 2006

COMPUTER EXPOSURE :

· Proficiency In MS-OFFICE application.

PERSONAL DETAILS :

Name : SUNILKUMAR
Date Of Birth : 09/07/1987
Father’s Name : NARAYANA
Martial Status : Single
Language Known : English, Hindi, Kannada,
Nationality : Indian
Ambition: To reach the utmost level with efficiency & to be well settled in life

DECLARATION:
I here by declare that the information given above is true & correct to the best of my knowledge.

PLACE:BANGALORE
DATE: (SUNILKUMAR)

[Guest]

ABDUL GAFOOR
ABDUL GAFOOR.M
Mob : 0091 9895544038
0091 9886715045
Email : gaf_ur2005 AT yahoo.co.in
gafur84 AT gmail.com
gaf_ur2005 AT hotmail.com
Objective :
A position in a result oriented company that seeks an ambitious and carrier conscious person, where my acquired skills can be used. I look forward to a job that would realize my own capacity, capability and give me a satisfaction having of fully realized my potential.
Educational Qualifications :
Qualification Institution Year Of Passing University
M.B.A.(finance) T.JOHN INSTITUTE OF TECHNOLOGY.BANGLORE (2008-2010) VISVESVARAYA TECHNOLOGICAL UNIVERSITY.
P.G.D.F.M(POST GRADUATE DIPLOMA IN FINANCIAL MANAGEMENT) DIRECTORATE OF DISTANCE EDUCATION. CALICUT. (2009-2010) ANNAMALAI UNIVERSITY
BACHELOR OF COMMERCE CALICUT UNIVERSITY (2004-2007) CALICUT UNIVERSITY
DIPLOMA IN COMPUTER HARDWARE AND MAINTANANCE BHARATH SEVAK SAMAJ (2004-2005) BHARAT SEVAK SAMAJ
H.S.C. P.E.S.P.K.E.M.H.S.S, PARAPPANANGADI (2001-2002) BOARD OF HIGER SECONDARY EXAMINATION
S.S.L.C. B.E.M.H.S.S, PARAPPANANGADI (2001-2002) KERALA STATE
Employment History Accountant
STP
STP GROUP OF COMPANIES
www.stpgroupofcompanies.com
feb2007, -dec,2007 .keeping accurate financial records for the business
.designing and controlling of system of records.
. Planning and monitoring.
Employment History Financial analyst
Benzcom consultants pvt ltd.
Kochi
www.benzcom.org
examine financial information in order to make sound suggestions to businesses on how to invest money and often use statistical software and spreadsheets to analyze the facts they gather
PROJECT (MAIN PROJECT UNDERTAKEN & COMPLETED)
PROJECT TITLE CAPITAL STRUCTURE OF THE COMPANY.
Duration 10 WEEKS.
Company STEEL COMPLEX LTD CALICUT.
ASSETS
- EFFECTIVE APPLICATION OF KNOWLEDGE.
- HIGHLY MOTIVATED TO WORK IN A TEAM.
SOFTWARE SKILL
- OPERATING SYSTEM : WINDOWS 7, WINDOWS VESTA, XP, 2000, 98, 95, DOS, LINUX.
- APPLICATION SOFTWARE : OFFICE2007, TALLY8.3, SQL, HTML, PHOTOSHOP, COREL DRAW, PAGEMAKER.
INTEREST/HOBBIES
READING, MUSIC, PLAYING CRICKET, MINGLING WITH NEW PEOPLE
STRENGTH
- GOOD IN CONVINCING PEOPLE.
- SINCERITY TOWARDS WORK.
Languages Known :
- Can read, speak and write English, Malayalam, Tamil
- Can read and write Arabic.
Personal Information
Nationality : Indian

Permanent Address : Nalledath parambu
Parappanangadi ( po),
Malappuram (dt),
kerala
India
DECLARATION
- The above information provided is correct to the best of my knowledge and shall be grateful if you provide me the chance to work with you. I believe that my skills will equip me to take up a challenging job at your organization. I am confident that I have the skills that you seek, and look forward to meet you in person to discuss further

Yours sincerely
ABDUL GAFOOR.M

[Guest]

NAVEEN R
E-mail : namid145 AT gmail.com
naveenraj_fir001 AT yahoo.com
OBJECTIVE
To capture a commendable position in the higher managerial cadre where creativity and competitiveness are the mantra for existence. Ideally, in a business development capacity with an emphasis on strategic planning.
KEY SKILLS
Time management
Customer oriented and enjoy interacting with people
Has the ability to learn and adopt new technologies quickly
Has been highly successful in meeting new technical challenges and finding solutions to difficult problems
Dedicated, hardworking individual with good interpersonal communication skills to work on all levels of organization
Perform well in teams or individually, to achieve goals and objectives
EDUCATION
M.B.A(FINANCE with MARKETING) 62%
B.sc Physics Instrumentation(62%)
HIGHER SECONDARY SCIENCE (61%)
S.S.L.C (63%)
Diploma in Graphics and Information Technology
EXPERIENCE
Worked in HDFC for 4 months in marketing.
Worked in GSM Communications Pvt. Ltd. For 6months as BDE.
Working in MAGFIL as Jnr. Officer from DEC 2010
ACHIEVMENTS
Co-Ordinator of Management Fest (In Advertisement Committee)
TECHNICAL EXPERTISE
MS-Office, Adobe Photoshop
Windows NT/2000/2003/XP/ME/98/95
Projects Done in Various Companies as follows :
1. Kochin Refineries Limited (KRL)
2. F.A.C.T Udyogamandal
3. Spices Board, Cochin
4. KARVY stock Brock Private Limited

[Guest]

SAYOOJYA.K.S
sayoo_sks AT yahoo.in
OBJECTIVE : To succeed in a challenging position in the field of finance, where by, my capabilities can be utilised for the growth of the company ,and also provide ample scope for my growth
EDUCATION : MBA,Finance (Reg No. IHAGMBA024)
School Of Management Studies, University of Calicut, Kerala, INDIA
Bachelor Of Science (Reg No :215416)
St Joseph’s College, University of Calicut ,Kerala ,INDIA
EMPLOYMENT :
Dhanlaxmi Bank Ltd, Trade Finance & Forex Department ,Cochin ( 1.4 year experience)
o As Maker in the Trade Finance and Foreign Exchange Operations.
PROJECT EXPERIENCE :
- Interactive Qualifying Project : “ A study on the purchase drivers of ford fiesta satisfaction level of the customers with special reference to PVS Ford ,Calicut “ for a period of 4 weeks.
- Major Qualifying Project : “ A study on effective diversification in improving portfolio performance with special reference to Share Khan, Calicut” for a period of 45 days.
COMPUTER SKILLS :
Software Packages : MS Office 2000, 2007, etc.
Programme : C ,Visual Basic.
EXTRA CARRICULLAR ACTIVITIES
- Participated in different management meets conducted by B-Schools.
- Worked in the conduction of VISTA ’08, All Indian Management Meet conducted by School of Management Studies, Calicut Centre under University of Calicut.
- One of the active member of CAMS, executive member of VISTA and coordinated paper presentation work in VISTA
- Participated in a workshop with MSME, Thrissur on “THE NEW NUANCES OF WTO”.
- Participated in the fine arts competitions, sports , drawing competition etc.