Standard Chartered Bank Recruitment 2010 2009

[Admin]

Job Title : Branch Manager
Job ID :206276
Job Function :Consumer Banking
Location :India - SCB
Full/Part Time :Full-Time
Regular/Temporary : Permanent

Job Description :
The role holder leads and motivates the staff within the branch in driving strategic initiatives to meet revenue goals by consistently delivering exceptional customer experience, maximizing new business opportunities in the catchment and deepening existing relationships with customer segments.

The role entails the creation of an operations environment that is continuously improving to meet standards along the measures of customer satisfaction, efficiency and productivity, while ensuring that risks are well controlled and processes are in compliance with local regulatory requirements.

The incumbent has overall accountability for people management in the branch and must drive behaviors to enable optimal service quality to customers. In line with this, the role holder will groom and develop talents for building bench strengths.

Key Roles & Responsibilities :
Strategic Business Planning and Execution (Required)
*Drive business strategies and programs at the branch level to effectively meet the profitability targets and maximize catchment potential across chosen products and segments.
*Undertake business planning process for the branch, including working with BIU for Customer Analytics (internal base of clients).
*Understand distribution dynamics and ability to leverage the synergies between the branches and other channels.
*Knowledge of the bank¿s products and services across consumer banking and wholesale banking and ability to keep abreast with the product evolution.
*Ability to make resourcing decisions and capacity planning for the branch.
*Formulate and achieve branch profitability goals through working closely with the Segment & Product teams on strategic and tactical product development, use of market intelligence, customer feedback etc.
*Lead and motivate sales, service and transaction processing teams in the branch to achieve growth plans of branch effectively.
Work with cross segment teams to facilitate uptiering of customers across segments and cross segment synergy.

Strategic Business Planning and Execution (Excellence) :
*Participation in the conceptualization and planning but principally responsible for the execution of business (Segment & Product) strategy.
*Business Intelligence : Ability to analyze the trade area, micro-economic environment, competitive scenario, revenue pool assessment, target customer segmentation and distribution modeling (external potential).
*Ability to drive direct contribution and growth through execution of strategy based on segment, channel, pricing and product mix.

Customer experience & Efficiency management (Required) :
*Ownership for delivery to standards of key Moments of Truth in SCB core set of processes.
*Passionate customer experience focus to drive customer satisfaction, loyalty & advocacy through deepening relationship & increasing share of wallet share & retention.
*Ability to coordinate delivery, within the branch, of the different Segment Customer Value Proposition based on holistic customer experience.
*Understanding of customer needs and wants and tailoring strategy and solutions accordingly
*Ability to identify opportunities for process improvement and continuously drive branch based service and process improvement based on the VoC and VoE feedback
*Resolution of service issues and effective complaints handling.
*Execute a customer relationship management model (designed by Segment teams) that meets global bank standards and is aligned to branchs unique customer preferences.
*Establish customer retention and recovery strategies.

Customer experience & Efficiency management (Excellence) :
*Branch renowned locally for the delivery of exceptional and differentiated service and customer experience.
*Recognized as the bank of choice in the community with highest client penetration rate.

Relationship Management (Required) :
*Leverage on of relationship and portfolio management as basis for driving branch sales; understanding of customer holistic view and impact on customer engagement.
*Build and optimize stakeholder and alliances¿ relationships to continually create value for the branch
*Application of sales tools and routines to support relationship and portfolio management models.
Relationship Management (Excellence)
*Maximization of every customer contact opportunity for providing a unique experience.
*Deep understanding of the advisory model, and how to optimize the relationships between RMs and the Advisory teams.

Financial performance (Required) :
*Management of the branch P&L.
*Ability to analyze performance and financial data to prioritize actions, drive resourcing decisions and capacity planning.
*Execute growth plans through the disciplined application of the Segment/Product growth models and strategy.

Financial performance (Excellence) :
*Good understanding of pricing trade-offs, drivers of EP and product revenues.
*Use of multiple levers and drivers to increase profitability and the cost efficiency of the branch e.g. cost management and driving of revenue performance.

Leadership and People Management (Required) :
*Ability to clearly articulate and communicate the banks vision & objectives.
*Ability to drive and maintain a high performance & service culture within the branch through consistent performance coaching and implementation of management routines.
*Ability to interpret and use sales and service performance indicators to motivate and drive the performance of the team and enhance performance of the branch.
*Develop and manage talent effectively and build skill base through optimal resourcing, matching right profiles and roles, identifying training and development needs, coaching and guiding all branch employees, active reward and recognition of performers and managing performance management discipline.
*Ability to demonstrate social responsibility within the community and drive the brand values and Right Partner promise.
*Build branch team, staff morale and rapport amongst the team by being an effective coach.

Leadership and People Management (Excellence) :
*Ability to influence and motivate staff (direct, in-direct and dotted-line reports) by role modeling the expected behaviors and the banks values.
*Respected community business leader in and around his community.
Risk Management (Required)
*Ensure compliance with external and internal regulations and policies covering Operational, Credit, Reputational and People Risk.
*Achieve KPIs set for operational, credit, people and risk parameters.
*Ability to recognize and understand risk and respond to various situations decisively.

Risk Management (Excellence) :
*Strong understanding of risk management.
*Ability to recognize and understand risk and respond to various situations decisively.

Qualifications & Skills Required :
Credit Risk Analysis (Core)
Customer Relationship Management (Advanced)
Credit Risk Analysis (Core)
Understanding data analytics (Core)
Strategic business management (Advanced)
Product knowledge (Core)
Risk Management incld. legal & regulatory) (Core)
Sales Management (Advanced)
Negotiating and Objection Handling (Core)
Market and Product Knowledge (Core)
Commercial Judgement (Core)
People Effectiveness (Advanced)
Driving Productivity and Efficiency (Core)

Excellence in Role :
Strategic business management (Expert)
Product knowledge (Advanced)
Risk Management incld. Legal & regulatory) (Advanced)
Sales Management (Expert)

How To Apply :
Attracting and developing our next generation of leaders is a key priority for Standard Chartered, with job opportunities in more than 70 countries worldwide a career with us can take you almost anywhere on earth.

You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/careers. To help speed up your application, please note the following :

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information to hand when completing your application

It usually takes 15 - 20 minutes to complete the application form, you can save your application at any time and return to complete it at your convenience.

Closing Dates :
The closing date for applications is 01/01/2010. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity & Inclusion :
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

[Guest Poster]

Dear naveen,

hai I am working with state bank of india as Business facilator having experiance of 6 year in banking previosly worked with ICICI Bank Ltd as Business Development Executive (TL)

experiace in Loans and Deposits sales

thanks

Paritosh seth
9759267600
9897432422
paritoshseth AT sify.com

[Guest]

MBA FRESHER

GOURAB DAS
Address : - 64/5 B,ROAD BAMUNGACHI
SALKIA HOWRAH Pin – 711106
Contact no :- 9433709693/9804351372
E-mail — gourabdas09 AT gmail.com
gourabdas09 AT yahoo.com

JOB OBJECTIVE
To deliver what is required for me following the job profile relevant for my position and also to assume extra –
responsibility entrusted by higher authority.
KEY SKILL
To work as a Financial manager, Accounts assistant, Financial analyst, Sales analyst, Payroll accountant.
PROFESSIONAL SUMMARY
SUMMER INTERNSHIP FROM RELIANCE INDUSTRIES LIMITED (FROM 16/02/2010 – TO 16/04/2010).
PROJECT TITLE : WORKING CAPITAL MANAGEMENT AND SAP MODULE FI.
> Inventory checking.
> Invoice checking.
> Invoice uploading in SAP module FI.
> Scroll number verification.
> Scroll number generating.
> Invoice process stage change.
> Invoice verification.
> Invoice cancelation.
> Issuing sales order.
OTHER PROFESSIONAL EXPOSURE
COMPUTER SKILL
OPERATING SYSTEM : WINDOWS 7, WINDOWS VISTA, WINDOWS XP, WINDOWS 98.
APPLICATION : MS WORD, MS EXCELL, MS POWER POINT, INTERNET.
PROFESSIONAL QUALIFICATION
>PURSUING MBA+PGPM WITH DUAL SPECIALIZATION FINANCE AND MARKETING FROM IILM (BS).
ACADEMIC QUALIFICATION
> GRADUATED IN 2008 FROM CALCUTTA UNIVERSITY IN B.COM (H)
PERSONAL PROFILE
> DATE OF BIRTH : 20TH NOVEMBER 1987
> GENDER : MALE
> NATIONALITY : INDIAN
> LANGUAGE KNOWN : BENGALI, ENGLISH, HINDI.
> STATE OF DOMICILE : WEST BENGAL.
HOBBIES
LISTNEING TO MUSIC, WATCHING MOVIES, READING BENGALI NOVELS AND BENGALI STORY BOOK.
MY OUEST
I want to translate the growth of the company into more than adequate growth for myself.
Date : - …………………………….
Place : - HOWRAH Signature



Page 1

[Guest]

VIKRAM JIT SINGH RANA
Contact No :-09654349059,09416262234
Email : ranavikram882007 AT Gmail.com
CAREER OBJECTIVES
Continuous growth and challenge is the driving force of my Career, to work in the most challenging position with an organization that provides ample opportunities to learn and to contribute. I would like to be in the team, which strategically influence and shapes the organization.
PROFFESSIONAL QUALIFICATION
MBA in Finance from Ansal Institute of Technology, Gurgaon (2008-2010) affiliated from Tilak Maharastra University, Pune
EDUCATIONAL QUALIFICATION

Model School,Rohtak (Haryana) Class 10th C..B.S.E Board 2002 Second division
Model School,Rohtak
(Haryana) Class 12th C.B.S.E Board 2004 Second division
MDU,Rohtak
(Haryana) B.Com Maharishi dayanand University 2007 Second division
KNOWLEDGE
Knowledge of Ms Office, Windows XP, Vista
INDUSTRIAL EXPOSURE

Standard & Chartered Bank ,Gurgaon 1 June,2009 to 12 August ,2009 :Contributed as research analyst.My responsiblity was to analyse the market demand of individual towards ULIPs and interact with the B2C as well as B2B customer.
ACHIEVMENTS
Academic : Received second prize in portrait drawings
Sports : Represented the college team in Basketball
Cultural : Participated many cultural activities at college programmes
HOBBIES
Listening to music ,interacting with people, playing chess,playing basketball
PERSONAL DETAILS
Date of Birth :- 24th - 10 -1988
Local Address :- P/304,sec-55
Gurgaon,Haryana
Pin-122001
Permanent Address : - 125/9, Basant vihar,
Near Chottu ram stadium, Rohtak
Haryana 124001
REFERENCE
References available on request
Date : -
Place : - (VIKRAM JIT SINGH RANA)

[Guest]

want to work with Standard Chartered Bank. I m a Fresh Graduate. I m currently working in an IATA Company as a Senior Executive.

[Rajesh_2k8]

M.J.RAJESH

E-mail : rajesh85.mj AT gmail.com
AIM

To get aligned with a reputed firm or company to get a deeper insight into the present education and utilize my skills and abilities in the industry that offers professional growth while being innovative and flexible.
SUMMARY
- Had Done Certification in AUTOCADD.
- Scored Third Place for Academic Excellence (Final Year M.C.A).
- Presented a paper on ”XML Presentation Technologies” Dept Symposium “ZEROSIA”.
- Scored First Place for Academic Excellence (All three Years- Bsc-Electronics).
- Scored Third place in Quiz (New College, Chennai)
- Scored Third Place in Quiz(Hindu College, Pattabiram)
- Scored Third Place in Project Presentation (M.C.C College, Chennai)
- Participated and won prizes in Drawing, Debate, Poem Writing, Dance
And Sports competition in School and inter school levels.
- Had Done Certification in Diploma in Computer Applications.
- Had Done Certification in Master of Diploma in Information Technology.
- Had Done Certification in Diploma in Office Automation.
- Had been certified as Highly productive associate for the month of October, October (250%)
- Had been Identified as Best Associate of the month (November) from INDIA. Was published in TOA Time Magazine for November’s Performance.
- Worked as Quality Spock for the month of August – September.
- Currently working as Internal SME (Subject Matter Expert).
- Had won First Prize in Quiz competition conducted by TD AMERITRADE.
EDUCATIONAL QUALIFICATION
Course Board/University Name Of Institution Year Of Passing Percentage%
M.C.A Anna University Vels Srinivasa College of Eng & Tech 2006-2009 78.6%
Bsc (Electronics
Science) Madras University Mohamed Sathak College Of Arts & Science 2003-2006 72.7%
12th State board A.L.M Matric Hr Sec 2000 66.3%
10th Central board K.V.C.L.R.I 1998 53.2%

SUBJECTS OF PERSONAL INTEREST
- Computer Networks
- Cryptography
- Operating Systems
IT SKILL SET
- Operating System XP, Vista.
- Programming Languages C, C++,Visual Basic 6.0, java, Dot Net.
- Applications MS – Office, Adobe Photoshop.
- Data base MS – Access, MS SQL, Oracle 9i.
INDUSTRIAL TRAINING
Had undergone Industrial training (15days) at Central Leather Research Institute (C.L.R.I)
Under the guidance of Mr .M.M.GURUMURTHY
(Head of Instrumentation, C.L.R.I)
CURRICULAM PROJECT’S
Project Title : Multiple Technologies Portability through Web Services.
Project Desc : The project developed deals with Content Management System where, the code behind is done with Dot Net and the output is consumed through Web Service and displayed in Java. The vice – versa is also possible.
Project Title : PWM Control of DC Motor Using C++
Project Desc : The program generates PWM signal to vary the speed of the motor as well as to change the direction of rotation depending upon the user command using c++.
WORK EXPERIENCE
- Worked with Global Info Technologies, Chennai as Team member (May 09- Nov 09 ).
Project title : SALE HELPER (ERP)
Role : Team member
Description : The Product is developed for Dexter Info Systems (Authorized HP Dealers). The project is maintained to keep track of the customers, products, employee’s details. The project follows three tier architecture (M.V.C) and quality corresponds to that of six sigma.
Nature : Involved in analysis, design, development, testing and bug-fixing
Tools/Skills : Visual Basic 6.0,Ms Word, Ms Excel, Ms Access.
Project title : WEB SITE DEVELOPMENT
Role : Team member
Description : The Product is developed for Global Info Technologies. The portal encapsulates all the details corresponding to the organization. The quality of the product corresponds to the six sigma.
Nature : Involved in analysis, design, development, testing and bug-fixing.
Tools/Skills : HTML, Java Script, CSS.
*** Have considerable exposure towards RFP – Request for Proposal in acquiring projects from clients.
- Currently Working with MphasiS BPO, Chennai as Trainee Transaction Processing Officer (January 2010 – Till date)
Project ASE (Alternating Sourcing Effort) working as Internal SME (Subject Matter Expert) for Canada’s 4th Largest Bank TD Ameritrade. Working in Transfer of accounts line of business. Nature of work involves transfer of asset from one account to another. Had worked as Quality Spock for the month of August – September. Had been working as Internal SME from October – till date.
Key Roles and Responsibilities :
Responsible for External and Internal Transfer of Assets. Have considerable knowledge in transfer of assets between clients. Removing the credit limit of the client. Also responsible for dividing assets for a deceased client by the verifying the will and death certificate.
EXTRA CURRICULAR ACTIVITIES
- Dept Football player.
- NSS volunteer in College (2003-2006).
HOBBIES
- Listening to music
- Reading Books
- Photography

[Guest]

i am an engineering student and 2012 passed out.. can i know where standard chartered is conducting interviews and recruiting in chennai???