Voice BPO Tech Support Jobs Hyderabad : www.nervtechs.com NERV Technology Pvt Ltd

[Admin]

NERV Technology Himayath Nagar : Tech Support & Sr Tech Support Executives
Company Name: NERV Technology
Company Location: Himayath Nagar
Designation of the vacancy: Tech Support & Sr Tech Support Executives
Company E-mail for contact: aahmed@nervtechs.com
Company Website: www.nervtechs.com

Details of the job:
We are looking for candidates for (US Voice based) Tech Support Consultant to support our home grown Software Application.

We are the Software Development & Support Division of our US Parent company called MEDICMATICS.

Please refer the URL for more details about our parent company http://www.xumix.com/

I request you to let me know a convenient date and time for you to walk in for a interview and I can get it scheduled accordingly. Please send me an e-mail "aahmed@nervtechs.com"

Our Office Address is as mentioned below:

NERV Technology Pvt. Ltd.
3-6-159, A # 600 Shourya Apartments, Himayath Nagar Hyderabad, 500029 Phone: 040-23228026

Regards,

Ameen

[Guest-IJT]

Name : mitul
Email : prajapatimitul25 AT gmail.com
Designation / Skillset : design Engineer

Resume :
CAREER OBJECTIVE
To secure a challenging career, where my knowledge can be shared, enriched and
synchronized with the organizational requirements. Seeking a quality environment where I
can prove my outstanding skills and in turn grow with it by learning and implementing the
latest technologies in the concerned field of work.
EDUCATIONAL QUALIFICATION
EXAMINATION BOARD/
UNIVERSITY
YEAR PERCENTAGE
2nd year M.Tech DDU 2011 85.03%(8.9CPI)
1st year M.Tech DDU 2010 65.2%(6.89CPI)
Engg (chemical) DDU 2009 66.67%
H.S.C GSHSEB 2005 49.11%
S.S.C GSEB 2003 76.86%
TECHNICAL SKILLS
WIN98, WIN XP
Languages C, C++
Simulation and Modeling in MAT LAB, HYSIS, ASPEN PLUS,GAMS
Process Equipment Design
PROJECTS
Pigment green 7 in MOL Industries. (B.E)
Modeling of Liquid Phase Hydrogenation Reaction and Model Predictive Control (M-Tech)
Training :
B.E Training in MOL Industries for 2 Month during DEC-JAN in 2008-2009
B.E Training in Jay chemical for 2 Month during FEB-MAR in 2009
M-Tech Project Training in RIL (Vadodara) From JULY-APR in 2010-2011
Co-curricular activities
Attended Collision 2006 and 2007 An International Level Chemical Engineering Students’
Meet held at Dharamsinh Desai University, Nadiad (Gujarat)
Participated in the live webcast course titled CL420-Introduction to Biochemical Engineering
conducted by IIT Bombay during Jan-April, 2008
Attended successful completion of course on “Scheduling and Optimization of Process
Plants” in june 16-21,2010conducted at Chemical Engineering Department, DDU, Nadiad
(Gujarat).
Attended technical seminars on “Advanced process dynamics and control & process data
analysis” conducted at Chemical Engineering Department, DDU, Nadiad (Gujarat).
Declaration :
I hereby declare that the information furnished above is true to the best of my knowledge.
Date :
Place : (Mitul D Prajapati)
-------------------------------------------------------
More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4306096
Date & Time : 28th Jun 2011 1:14 AM (UTC)
IP Address : 117.204.210.119
Browser Info : Opera/9.80 (Windows NT 5.1; U; en) Presto/2.8.131 Version/11.11
Predicted Country : India

[Guest]

CURRICULUM-VITE
Name : Deepak Saini
Email Id : Deepak.saini AT vodafone.com / dsaini26 AT hotmail.com
OBJECTIVE
Seeking a position in any organization where I can acquire new skills with the view of advance potential in conjunction with the organization’s goal. I will work keeping in view, the objective set by the organization.
SUMMARY OF QUALIFICATIONS
1) 10th from Kendriya Vidyalaya Tughalkabad in year 1997
2) 10+2 from National Open School of Delhi in Year 1999
3) Pursuing Bachelor in Computer Application from Sikkim Manipal University ( 3rd Year).
PROFESSIONAL QUALIFICATION
- Two years diploma in Computer Software and Web Applications (DNIIT) Diploma In Web Centric from NIIT in year 2001.
BASIC COMPUTER SKILLS
o Windows o/s 98 / 2000 / NT 4.0 / XP / vista / 2007
o Ms-Office 2000 / 2003 / XP / office 2007
o Ms-Word
o Ms-Excel
o Ms-Access
o Ms-Power Point
o Internet Knowledge
WORK EXPERIENCE
JOB PROFILE
o Finedge India (P) Ltd as Backend Opt. Associate from 5th Aug 2005 to 30th Dec 2007
o Co-ordination with channel partners
o Making MIS Reports
o Maintained and verified the documents
o Inventory System
o Billing System
o Complaint Mgmt System
o Customer Quarries on mail.
o Presently Working with Vodafone Essar Mobile Services (P) Ltd as CS-Backend / MIS Associate from 5th Jan 2007 to Cont.
- AUDITS / PROVISIONING
o Value added services with Rental products
o Deals / Freebies offered to corporate customers And Individual Customers.
o CUG parameters as per corporate deals
o On Line Documents Checking
o Double cug group audit
o Batch provisioning audit [89 product ]
o Channel provisioning audit
- ACTIVATION HELP DESK – PROCESSES
o Coordinating with channel and concern dept.
o Account Creation / updation / modification / transfer
o Deal creation / updation / modification
o MIS report [ channel wise rejection & error rept., c d f rept., tagging tat , activation tat
o Wrong docnr check , caf cancellation ,vas updation
o VAS / scheme and plan mapping