Resume : Windows Admin / Win Admin L2/ Remote Support

[vedantabhi]

Hi,

Currently I am working for Hewlett Packard as a Technical consultant (Windows L2 Support) on the payroll of Emerio Sdn. Bhd. Kuala Lumpur Malaysia. Emerio is my parent company and they outsource us to Hewlett Packard as contract employee.

I want to return back in India and looking a job in India (mostly Pune location). I am looking job which is suitable for my Profile. My Targeted Job Profiles are Windows Admin / Win Admin L2/ Remote Support in IT/ ITES Industry.

If you have any opening related to my profile please update me on a_ratnaparkhi AT rediffmail.com .

Regards,
Abhijit

Resume :
Abhijit Dattatraya Ratnaparkhi
E mail : a_ratnaparkhi AT rediffmail.com

Summary :
Professional with technical acumen supplemented with knowledge in IT Infrastructure Support/Application Support (Windows Server 2003, 2000) along with certifications on MSCE Windows 2003, having over 7 years of rich and insightful experience in IT Infrastructure & Network in both National & International organizations, involved in Planning, Design, Implementation, Configuration, Administration & Service Support of Windows NT/ 2000/ 2003 Systems seeking challenging assignments as…
Windows Admin / Win Admin L2/ Remote Support
Professional Competence :
¢ Trained competence in Windows 2003 through certification as Microsoft Certified Professional (MCP), Microsoft Certified System Engineer (MCSE)
¢ Core competence in Installation, Configuration, Administration and Technical/Service Support of IT Infra-structure, Network
¢ Successful track record of Management/Participation of various Network Implementation/Migration Projects in National/International environment
¢ Hands-on experience in managing and administering Exchange Server, Web Servers, DNS Servers, DHCP Servers and Application Servers
¢ In-depth Knowledge on Network Infrastructure Components in terms of Installation, Configuration, Administration, Troubleshooting & Rectification
¢ Extensive experience & expertise in Trouble shooting, System Bugs, Network Performance Tuning, Configuration/Support etc.
¢ Cohesive Team Worker having strong analytical, problem solving, communication & interpersonal skills

¢ Technical :
· MCSE (Microsoft Certified System Engineer) in Windows 2003
· G-NIIT Certification Course (National Institute of Information Technology)
· RHCE Course (SQTL, Pune)

Career profile :
Emerio Sdn. Bhd. Kaula Lumpur, Malaysia outsourced to Hewlett Packard Global Center
Technical Consultant (Dec 2006 onwards)

New Client’s : KM (Konica Minolta), JT (Japan Tobacco) (Duration 3 Months)
Platform/OS : Windows 2003
Tools/Packages : Exchange 2003, Cluster, Citrix, HP-OVSC, MS-Outlook, ArcServe, MS-Office, Active Directory 1.1
Team Size : 5
Description :
The objective of the project is to provide technical support KM 10 Exchange Server and JT 4 Exchange Server as well as KM 36 Server’s and JT 53 server’s located at remote locations.
Responsibilities :
· Monitor the Exchange Server’s
· Managing Cluster environment,
· Managing AD User Creation
· Performing Backup Operation using ArcServe
· Maintain Hardware up to date using HP Management Utility
· Perform detailed RCA for all problems as required
· To ensure that all servers and Exchange servers are free from virus infection using Symantec and MacAfee software.

2nd Client : Delphi Automotive (Duration 1 Year)
Platform/OS : Windows 2003 / 2000 / NT
Tools/Packages : VM Ware / Top Tool / ILO / RILO / MS Office
Team Size : 16
Description :
The objective of the project is to provide technical support to 1000+ Windows servers located at remote locations.
Responsibilities :
· Give Supporting Windows 2003/2000/NT servers in an enterprise environment having about 2000+ servers in production remotely located.
· Managing Hardware and Software on Windows 2003, 2000 & NT Servers including troubleshooting, security management and preventive maintenance
· Perform detailed RCA for all problems in addition to providing solutions to address immediate symptoms and following the Trend Analysis’ : Blue Screen / Memory dump issues resolved by using MS Windows Debugger tool
· Manage multi-sites uptime and downtime coordination with internal customers, server owners, external support vendors, business partners and system owners.
· Scheduling and planning for server migrations.
· Up gradation of server as well as Patch rollouts & hot fixes
· Installations of Printers and Drives as required by client.
· To ensure that all servers are free from virus infection
· To test application migration and to test MCPE communication link for multi location network, RTGS systems deployed on Virtual Servers Setup at sites to ensure seamless functioning.
· Attend the regular Telephonic Meeting of Delphi Global Operation with whole Support team as well End Customer as per region to provide the update on going issue and provide the RCA if require.

3rd Clients : Agilent Technologies (Duration- 2 year)
Platform/OS : Windows 2003 / 2000 / NT
Tools/Packages : VM Ware /Top Tool / ILO / RILO / MS Office
Team Size : 16
Description :
The objective of the project is to provide technical support to 1300 Windows servers located at remote locations.
Responsibilities :
· Give Supporting Windows 2003/2000/NT servers in an enterprise environment having about 1300 servers in production remotely located.
· Managing Hardware and Software on Windows 2003, 2000 & NT Servers including troubleshooting, security management and preventive maintenance
· Perform detailed RCA for all problems in addition to providing solutions to address immediate symptoms and following the Trend Analysis’ : Blue Screen / Memory dump issues resolved by using MS Windows Debugger tool
· Manage multi-sites uptime and downtime coordination with internal customers, server owners, external support vendors, business partners and system owners.
· Scheduling and planning for server migrations.
· Up gradation of server as well as Patch rollouts & hot fixes
· Responsible for Quality Control of servers as per the quality guideline set by the client.
· To ensure that all servers are free from virus infection
· To test application migration and to test MCPE communication link for multi location network, RTGS systems deployed on Virtual Servers Setup at sites to ensure seamless functioning.
Select Achievements :
· My hard work and efforts were recognized and appreciated. I was designated to handle jobs of more importance


Prism Technologies, PUNE
Senior System Support Engineer (Mar ‘06- Dec ‘06)
Used to report to the Director of the company
Responsibilities :
· Management of SQL Server (Backup, Recovery, Reports)
· Installation & Implementation Windows 2003 Server
· Handling Active Directory Services (partial) of STES
· Installation & Implementation e-Pathshala Software
· Customer Support on e-Pathshala
· To review & follow-up implementation schedule of Windows 2003 servers in line with preset deadlines
· To guide Support team to plan and execute implementations for all support and IT infrastructure requirements.
· Ensured problem determination and resolution within agreed SLA.
Select Achievements :
· Rated to be one of the Top performers of the company

Previous Employments :
Miracle Makers, New Delhi (Aug 2002 to Nov 2005)
C G Marketing Pvt. Ltd., Pune (Apr 2001 to Jun 2002)

Trainings Attended :
Attended training on Server covering topics like ITIL Basic module, SOBC (Standard of Business Conduct) for the HP Core Values, Quality Check and Release to production.
Attended a training on Server 2008 (Basic Overview)
Education & Personal Details
Pursuing MBA from SCDL - Pune (Symbiosis Center of Distance Learning)
B.Com (Major- Computer Application) from Bahratiya Manavidyalaya, Amravati University (2000)

Personal Details :
Date of birth : 09-07-1978
Languages known : English, Hindi, Marathi

[Guest]

Sachin Saiel
Email : sach_s2375 AT rediffmail.com ;

Career Objective :
To use my analytical and technical skills as a Technical member in an IT Organization, where acquired skills and education will be utilized toward continued growth and advancement.

Technical Expertise :
Server operating systems : Windows 2000/2003 Advanced Server, Windows
NT4.0
Desktop operating systems : Windows 98/ME/XP/07/VISTA/2000
Hardware : Dell Power Edge servers, Desktop series,
Latitude Laptop D series, IBM/Lenovo ThinkPad
Series and Assembled Systems.
Database : SQL Server 2000, SQL Server 2005
Antivirus : AVG professional, Quick heal, Norton

Job Responsibilities :
- Installation, configuration and troubleshooting of Windows 2000 based network.
- Installation, configuration, database customization and troubleshooting of DB Servers SQL2000, SQL2005
- Implementation, configuration and troubleshooting of DNS, WINS, DHCP and Active Directory.
- Creating user account, groups and assigning permission.
- Installation of client system and software etc.
- Implementation, customization and maintenance of the Career Forum Network which is spread across all the branches.
- Installation, configuration and troubleshooting of application and other software on windows XP and windows 2000.
- Taking regular net and Server backup.
- Providing day-to-day support in maintaining servers as well as networks.
- Managed printer operations.
- Configured outlook 2003, managing groups and permissions on exchange server.

Employment History :
- Network Engineer in Career Forum Ltd. (1st June 2005 – till date)
- Hardware & Network Engineer in Karan Solution Pvt. Ltd. (18th June 2000 – 30th May 2005)

Training Attended :
- Six months training on Networking Essentials and network designs from Jetking – Pune

Education :
- Bachelor of Arts (Politics), Pune University, India. 2000-2001

Technical Qualification :
- Advanced Diploma in Computer Hardware & Network Engineering in Jetking
- A+ : Hardware and troubleshooting course.
- Computer Assembly.
- Computer Troubleshooting.
- Computer Maintenance.
- Software Installation.
- Microsoft Certified IT Professional (MCITP)

Languages :
- English (Good Knowledge), Hindi (Native), Marathi (Native)