www.teleaccess.in Tele Access e-Services Pvt Ltd BPO : Mumbai

[Admin]

Career
The domestic BPO industry in India is growing at a fast pace today. At Tele Access, we believe that our 700 plus employees are our key asset for our business. Today, our workstation of 650 people across 4 delivery centers in Mumbai. Some of the leading companies in India across such as banking and financial services, telecom, and retail have partnered with us to help them keep pace with their growth. We believe in grooming our employees to be world-class professionals in an environment that supports coaching, mentoring and learning. We are keen on hiring hardworking and committed people, who can think and work independently. Build Confidence is an initiative that empowers managers to instil confidence in their teams and allows them the freedom to enhance productivity within the work environment. As an industry leader, we have a positive work environment where performance is linked to growth, and contribution is appreciated, rewarded and recognized.

Non-formal recognition includes announcements and recognition among staff such as ‘Top Performer’ and small ‘R and R’ events conducted regularly to motivate employees. We at Tele Access strongly believe that the quality of our service is driven by the quality of our people.

Facilities @ Tele Access
Tele Access offer employees a great work environment.
We provide - Ergonomically designed workstations.
HR Helpdesks at all our facilities to assist employees with regard to payroll, tax investments and planning.
Leadership development program.
Behavioral and skill enhancement trainings.
Gratuity and PF.
Sessions on diet, food and nutrition coupled with lessons on physical exercises.
Fully equipped cafeteria.
Hospitalization coverage, accident insurance with Regular health and fitness camps to keep employees up and running.
Support for higher education, computer courses and access to learning centers and libraries.

Fun @ Tele Access
Following are some of the 'fun' activities that are a regular occurrence in Tele Access -
Indoor and out-door sports club.
Parties and Floor Contests: Non-stop fun on the floors.
Rewards and recognition for your hard work.
Assistance to pursue higher education.
A chance to work with buddies and to get fabulous referral bonuses.

Contact us today to bring about a positive change in your career.

Interested applicants, please email your resume, mentioning the position in the subject line to hr@teleaccess.in or call us on
+91-22-28245760.

Corporate Office
Unit no. #7 | New Metalage Industrial Premises,
Subhash Road,
Jogeshwari (East),
Mumbai – 400 060.
India.
(L) +91 22-28245760.
(F) +91 22-2836-3950.

Tele Access e-Services Pvt. Limited.
Unit no. #7 | New Metalage Industrial Premises,
Subhash Road,
Jogeshwari (East),
Mumbai – 400 060.
India.
(L) +91 22-28245760.
(F) +91 22-2836-3950.
Tele Access e-Services Pvt. Limited.
Unit no. #9 | Vikas Industrial Estate,
Off. Western Express Highway,
Near Virwani Industrial Estate,
Goregaon (East),
Mumbai – 400 063.
India.

http://teleaccess.in

[Guest-IJT]

Mohan Rana A - 180 Sector 22,
Noida – 201301,
Mobile No. – 9871179331
Email: rana_51 AT rediffmail.com

Objective:
To be a vital part of an organization where I can apply all my potentials and capabilities to contribute for the growth and betterment of Organization.

Summary
- 4 year of experience in BPO Industry.
- Have work experience in M.S. office and Computer Operations.
- Have also been a key member of the team responsible for enabling resolution of process exceptions and training the team on new updates.

Work Experience
Fiserv India Pvt. Ltd. October2006-till
4th & 5th Floor, Tower-B,
Tech Boulevard, Plot No. 6,
Sector-127, Noida, 201307.

Sr. Business Associate
- Analyzing the U.S. Health Care Financial Administration claims information and entering the Benefit code for the relevant claim into the client software to facilitate payment of claim.
- Processing, Quality Assurance check, generation of log file of claim status.
- Sending and Receiving mails from the client.
- Doing Quality Audit for the Team.
- Provide training to the new Team Members.

Patni Computer Systems October 2004 – Oct 2006
Patni a pioneer in offshore outsourcing model for IT services provides IT Solutions, BPO Solutions, Infrastructure Services, and Custom Application Development. Patni is one of the pioneers in offshore outsourcing services. Patni assists clients by managing their contact centers, back office operations and technical helpdesks through a solution-oriented approach, enabling them to focus on their key business priorities.
Executive
Current Role & Key Responsibilities
Working on Healthcare Process
- Importing health care insurance files through FTP and exporting all the files after completing the work.
- Processing, Quality Assurance check, generation of log file of claim status.
- Sending and Receiving mails from the client.
- Analyzing the U.S. Health Care Financial Administration claims information and entering relevant claim information into the client software to facilitate payment of claim.
- Received Training on HIPPA, ISMS
Educational Qualifications
Graduation in B.Com (Pass), University of Delhi.
Software Diploma in Computer Application from N.I.I.T.
Personal Details

Address : A-180 Sector 22, Noida
Ph. No. : 95120-2530872
Father’s Name : Sh. T. S. Rana
Nationality : Indian
Date of Birth : August 20, 1979
Marital Status : Married
Languages : English, Hindi.
Mobile No. : 9871179331

Date: (Mohan Rana)