Resume / CV : Manager Credit, Banking

[Jit Chopra]

CURRICULUM VITAE :
JITENDER CHOPRA
Email :- chopra_jeetu AT yahoo.co.au

CURRENT EMPLOYMENT :
At present I am working with “Kotak Mahendera Bank at their Delhi Office.
** Auto Loans – Handling 3 Car Show Room
** Handling Loan documents from filling of applications to loan Disbursal.
At present, I am meeting/making new Customers including Corporate and reporting to Area Sales Manager.

PREVIOUS EMPLOYMENT :
- I had worked with ICICI Bank Ltd for approx. 3 and half year in sales.
- Working with ICICI Bank Ltd (Auto CPA) Videocon Tower more than Three Year as a Retainer (Coordinator).

JOB RESPONSIBILITIES :
- Handling One of the ICICI BANK Ltd. Car loan Channels in Delhi.
- Cordinating with respective Channels, Dealership & Clients.
- Full-filled Banks’ target relating to sales.
- Coordinate with Realationship Manager of Bank and Dealer regarding the
expansion of Business.

EDUCATIONAL QUALIFICATION :
- BSc.IT (Three Yrs Degree Course) in Computers from Sikkim Manipal Universty.
- Passed XIIth from C.B.S.E Board ,Delhi in 2001
- Passed Xth from C.B.S.E Board ,Delhi in 1999

PERSONAL DATA :
Date of Birth : 15th January 1983
Marital Status : Single
Nationality : Indian
Languages Known : Hindi, Punjabi & English.
Hobbies : Volley ball (Awarded many times) & listening to Music.

Declaration :
To prove my excellence at work by putting my analytical, technical and communication skills to meet organization objective and perform quality work.

Date :
Place :Delhi

(Jitender Chopra)

[Guest]

Email : shelatronak AT yahoo.com
Ronak Shelat

Objective :
Successful experience in Collections. Dedicated, hard working individual with the interpersonal communication skills to work at all levels of the organization.

Key Management Strengths :
- Debt Management.
- Delinquent Portfolio Management
- Delinquency Analysis
- Implementing Collections Strategies.
- Agency and Manpower Management.
- Team Management.
- Target Orientation
- Customer Satisfaction

Career History :
Mahindra & Mahindra Finance Service Ltd. Dec 2010 to Present
- Customer Associate : Responsible for assistance in Collection Strategies for the Secured Loans Viz Commercial Vehicle, Auto Loan and Tractor Loan .
- Managing the delinquent account and more focus on the delinquent portfolio and decrease the delinquency and increase the efficiency ratio.
- Responsible for the reduction of the Bucket stock for Rollbacks, and Stabilization of the delinquent accounts.
- I have handle 250 cases in savli area in tractor loan 600000/-R.S, auto loan 1500000/-R.S. and commercial vehicle 1500000/-R.S. total 3600000/-R.S. delinquent accounts I have handle.
- And in this portfolio OD (over due) accounts 11,50,000/- and CD (current due) accounts 24,50,000/- and OD accounts I have 29% efficiency and CD accounts I have 80% efficiency and I have achieve 109% and my tgt every month 110%. And I have also collect bounce charge 10000 to 15000 R.S. every month.
- I have handle FI (First Investigation) to customer in this investigation I have search cm address, bank account, family income, family vale in market .
- In this investigation I have verified cm as pay this loan amount. And also help to Jenrette new business and refinance business.

ATLAS DOCUMENTARY & FACILITATORS COMPANY Pvt. LTD (Associate of HDFC BANK LTD) Dec 2007 to Dec 2010
- Jr. Collection Officer (Retail Asset Collections) : Responsible for assistance in Collection Strategies for the Unsecured Loans Viz Personal Loans, Business Loans for Central Gujarat.
- Managing existing thru channels like outsourcing the delinquent account to Collection Agencies, and then monitoring the growth of the work allotted to them.
- Actively managing a team of collection executives in order to put more focus on the delinquent portfolio.
- Managing the M.I.S. of the data in order to focus on the trends and the system on which the company is working on and further to analyze it so that we can decrease the delinquency and increase the efficiency ratio.
- Responsible for the reduction of the Bucket stock thru driving the agencies for Rollbacks, and Stabilization of the delinquent accounts.
- Training of the field executives on regular basis in order to give them the product knowledge to serve the customer base better .

Cholamandalam DBS Finance Ltd. Sep’07 to Nov 07
Jr. Executive – Collections :
- Informing delinquent clients about their status.
- Preparation of bounce sheet and allocation and evaluation of bounces according to business wise, area wise, according to value
- Collector's daily collection figures.
- Maintenance of all data regarding collection practice.
- Preparation and daily submission of collection data to Collection Manager.
- Weekly Reports, Daily reports, Receipt Tracker, Tos Sheet, Delinquency wise Monthiy Report, Daily Collection MIS, checking, Updating of payment with head office Department in FIN-ONE Module, Web collection etc…
- Process of Foreclosure, Refund & cancellation for loan. Prepare unpaid data analysis, initiates legal and prepare Month wise agency billing.
- Cash management : Preparation of Cash Register, cash contral, cash reconciliation whole Deposition Work, (all Banking activities)
- Addressing customer issues and problem.
- Ensuring customer satisfaction.
- Customer correspondence related with service issue.
- Resolving problems faced by collection executives by conducting lecture, sessions, quoting practical illustrations, role playing etc…

EPIC VENTURES April‘06 to March‘07 (GE Money Financial Services Ltd.)
- As A Team Leader : Responsible for Collection Strategies for the Unsecured Loans for the districts of Baroda.
- Gathering Market information on the defaulters
- Record Keeping
- Filing – Daily Collector report / Repossession Kit
- Receipt books – Issuance and Reconciliation of the same to the field executives.
- Issuance and renewal of the Identity card .
- MIS – Sending the MIS reports to the collection manager within the stipulated time.
- Process Compliance.
- Customer Handling .

- Oriental Insurance Company Ltd. Oct 2004 To April 2006
( Executive – Insurance Advisor) :
Responsibilities :
- Managing new and repeat sales through of insurance advice.
- Handling High Net worth Individuals, Corporate and Retail Sales of the Insurance Policies
- Suggesting various investment avenues so as to maximise the returns.
- Handling a tele-marketer, opening up new potential areas and looking for new channels of sales.

[nadeemmir]

MBA Finance with 2 YRS EXP..........