www.safilo.com India Mumbai : Customer care executive, designer eyewear

[deepika]

Safilo India Pvt ltd
http://www.safilo.com

Company Profile
Safilo India is part of Italy based group Safilo world leader in designer eyewear having 75 years of History in Eyewear designing, manufacturing and distribution across globe Its brand portfolio includes Gucci, Armani, Diesel, Boss to name few.

CUSTOMER CARE EXECUTIVE
Experience:1 - 3 Years
Location: Navi Mumbai

Job Description
Attending to telephonic queries from customers being retail opticians from all over India, interaction with suppliers for spare parts and after sales service, maintaining records related to customer care and after sales service.

Desired Candidate Profile
Female /Male residing in and around Navi Mumbai, Graduate with experience of 2-3 years in customer care/after sales in Product/services company, committed to do better and having problem solving attitude

Address:
RPT House( Jaysynth Centre),
Plot no-6, Sect-24, Opp. Sanpada Rly. Station
Turbhe, Navi Mumbai,
Mumbai,Maharashtra,India 400705

Email Address:
kotkary AT safiloindia.com

Keywords: Customer Care Executive , Telemarketing Executive , Telecaller, Front office

[Unregistered]

Curriculum_Vitae
MRUNALI Y.NIRBHAVANE
Email Address : mrunali.nirbhavane AT live.com,
mrunali.nirbhavane AT yahoo.co.in

Objective :
Seeking a position in your organization where my educational back ground & skilling communication are analyzed which enable me to give significant contribution towards achievements of organization goal.

Working Experience :
Sep -2012 To Till Date Saksi Printpack’s Pvt.ltd.
Presently working with “Saksi Printpack”, Khairne MIDC Navi Mumbai.
Designation : Customer Care Executive

Work Profile :
Follow up with clients.
Sending dispatch details to the concern dept.
Follow up with all dept. for delivery status.
Preparation invoices of ready materials.
Checking job status of all job details.
Sending daily report to manager.
Sent email to clients.

Dec2011 To Sep -2012 :
SHARAYU HYUNDAI – NAVI MUMBAI
Designation : Sr. Customer Care Executive (Showroom).

Work Profile :
Making daily reports & sending it to Hyundai.
Taking feedback of customers after sales.
Looking after day to day activities of CREs.
Looking after preparations of new car delivery ceremony.
Looking after Lobby activities.
Doing follow ups with customers.
Attending walk-in customers & attending them to the concern Sales Consultants.

Dec2010 To Nov-2011 :
ISPAT Infrastructure India Ltd.”, MAHAPE
Designation : Hiring Co-ordinator
Work Profile :
To take care of daily attendance for Hiring Dept.
Joining formalities for new employees such as P.F., E.S.I.C., Bank Account.
Preparing periodic budgetary and take care of the same.
Day to day voucher payments and follow-up for the same with admin dept
Preparing and forwarding material requisition the store dept.
To prepare the challan related to the material of client
Third party inspection payment follow up with concern person.
Calculating the over time log sheet of operators on monthly basic and maintaining the track record of it.
To prepare Rental invoice on monthly basis.
Payments follow up with client.

Jun –2006 To Dec2010 :
Automotive Mftr’s Pvt.Ltd. (Maruti Showroom) Navi Mumbai.
Designation : Workshop Executive. (Customer Support Executive)
Work Profile :
1. Daily follow up with the customers after service
2. Attending to walk in customers.
3. Sending reports to Maruti.
4. Attending telephonic calls.
5. Service Marketing Follow ups with Customers.
6. Greeting Customers.
7. Doing all Admin related jobs.
8. All Front desk activities.

Jan2006 to May-2006 :
S.S.C. Board Office.
Department
Designation
Administration
Assistant Clerk

Name : Mrunali Nirbhavane.
Date of Birth : 26th March 1983.
Nationality : Indian
Marital Status : Married
Languages Known : Marathi, Hindi, and English
Total Experience : 6 Years 9 Months

QUALIFICATION :
Academic
Course / Education Year of Passing Subject
B. COM Appeared Accounts
H.S.C. 2001 All Prescribed subjects
S.S.C 1999 All Prescribed subjects

Extra Qualification :
Computer Knowledge
1. MS Office (Excel, Word, Power Presentation)
2. DTP
3. Diploma in Multimedia from Boston’s Computer Institution, Vashi. (Flash, Corel Draw, Page Maker & Photoshop).
4. Basics in Computers from C-Dac, Vashi
5. Internet Web Surfing
6. Typing 30wpm.

Date : Mrunali Nirbhavane.

[Unregistered]

I have purchase a model no 135 V278 M01 spectacle from kolkata Through jeevan Suraksha, 20 samarpally Kestopur,kolkata-700102.

But same model no is not appearing in your any catalog at internet searching. could you please confirm that the same modeol no is original a product of safilo india or not- Please reply per return mail ID - dibas_nandi27 AT yahoo.com .

Regards,
Dibash Nandi