www.planetmretail.com Planet M Retail Ltd Bangalore : Store Operations Trainee

[mskavi]

Planet M Retail Ltd Bangalore : store Operations Trainee

Designation: Operations Trainee

Job Description:
Should be able to handle store operations, Sales target, Customer Quiries & complaints, Stock handling,

Desired Candidate Profile:
Willingness to learn, Customer orientation, personnel grooming, good communication, Team Player, Initiatives, basic knowledge in computers

Address:
Planet M Retail Ltd
No. 9, Curzon complex,
First floor,
Brigade road
BANGALORE,Karnataka,India 560001

Email Address: darshan.l@planetmretail.com
Website: www.planetmretail.com

[Guest]

CURRICULUM VITAE

RAHUL KANT NAYAK
916/9 Nehru nagar Indore
MOB. NO.:- 09893641395 Email Id: rahulnayak1986 AT gmail.com
0731-(2545666)


CAREER OBJECTIVE
To get a good managerial position in a professionally managed company so as to use the best of my skills & Knowledge.

EDUCATIONAL QUALIFICATIONS
- Pursuing MBA from Sikkim Manipal University in Retail Branch.
- Pursuing PGP in Retail from Indore indira school of carrier studies.
- Post graduate diploma in quality management,
- B.Com (computer) 2nd division from Jiwaji University, Gwalior,
- 12th (commerce) 1st division from M. P. Board, Bhopal,
- 1oth pass 2nd division from M.P. Board , Bhopal.

COMPUTER SKILLS
- Advance diploma in Computer Application, From MGM Institute, ashok nagar.
- Tally 6.3,from CNG Indore

EXTRA QUALIFICATION
- 15 Day’s training of lead Auditor.
- 15 Day’s training of Export marketing from SISI (Govt. of M.P.)

PROFESSIONAL MEMBERSHIP
- Member of American society for quality (ASQ) membership no. 63463140.
WORK EXPERIENCE

- Six month exp. in Call Center Tele matics (Airtel).


TRAINING SCHEDULE:

- 2 Month training as a management trainee on floor in PROMART STORE (RETAIL).
- 1 Month training attends for ISO 9000 Quality Management System. Implementations at Italia Parma Chemicals Pvt Ltd.


PERSONAL PROFILE
Father’s Name : Shri Ramjeevan nayak
Date of Birth : 15th June 1986
Gender : Male
Marital Status : Unmarried
Core Languages Known : English, Hindi
Permanent address : Pachari Khera Road Ashok Nagar (M.P)
09893641395

DECLARATION
I hereby declare that all the information written here is true and references are available on request.

Date: Signature
RAHULKANT NAYAK

[Guest]

#3, Thimmiah Rd,
1st, crs, ‘e’ street,
Bharathi nagara,
Bangalore 5600 01.
Contact No : 9035003710
Email : parmesh4star AT yahoo.com

RESUME

Subject : Looking for a suitable post in your organization, where I can
Utilize my knowledge and abilities. And also to grow my
Knowledge.

Qualification : Graduate [B.A.]

Experience : 1> worked as a teacher for a period of 4 yrs at newton
Public school, and twinkle public school, Bangalore
[2yrs each].
2> worked as a marketing executive for axis bank for a
Period of 1yr. Bangalore.
3> worked as a Marketing executive for angel broking
For a period of six months. Bangalore.

Bio-Data

Name : Parmeshwar.M.R
Age : 30 yrs
Date of birth : ‘10th September 1980’
Father’s name : Ramlu.M.R
Address : #3, Thimmiah Rd,
1st crs, ‘e’ street,
Bharathi nagara,
Bangalore – 5600 01.
Email : parmesh4star AT yahoo.com
Strengths : Good communication skills,
To work under pressure, and
Patience.

Declaration : I hereby declare that the above provided information are true and best to my knowledge.

Thanking you in anticipation.

Place : Bangalore
Dated : [Parmeshwar.M.R]

[Guest]

Narendra Upadhyay
narendraups AT gmail.com
OBJECTIVE :
A retail management position where demonstrated skills in sales, marketing and innovation will be used for improving customer service and expanding department profitability.
SUMMARY OF Experience :
Ten years of progressive experience in all facets of retail sales and marketing with major department stores in diverse metropolitan areas. Improved sales annually by 15% and consistently rated in top 10% of work force.
EXPERIENCE :
Worked with finest Group Kabul-Retail Store Manager 2009-2010
Managed and participated all retail departments with annual sales of 7200000 USD. Launched new super market, Hired, trained, supervised, rewarded and disciplined a work force of forty employees. Developed and conducted annual performance appraisals for all staff. Developed new policies and procedures for retail operation, assessed and analyzed customer feedback and improved customer service and retail standard. Negotiation with suppliers for upgraded merchandised. Received “Outstanding” performance evaluation and "Employee of the Year".
Principal Accountabilities
Daily Operation and Management : Generating maximum sales through quality service, Customer friendly layout, providing excellent shopping experience with right ambience, Product availability to suit Customer profile, knowledgeable and service oriented staff and Value for money of the customer.

Planning : Planning and implementing seasonal guidelines, in store marketing events, stock management, assisting merchandising team at RO to set catalogue for the store.
Monitoring sale and taking necessary steps to improve performance
P&L accountability : Was directly responsible for the 60% of store takings, by handling, Ladies wear, Beauty, Men’s wear and kids/Infant dept as individual head centre. Reducing wastage in textile by better handling of product during deliveries, proper storage in Stock rooms
Training & Development : Training people to plan and implement, rather then instructing to implement my plan, had been my way of imparting training to motivated individuals. Handled more than 40 staff.
Track record in Professional retail and customer service environment. In the following areas.
- Buying/Purchasing
- Pos system usage training and maintenance
- Customer service
- Daily operations
- Product and seasonal launch
- Customer service standards
- Merchandising and visual standards
- Achieving Business targets
- Commercial and business reports
- Promotional planning.
- Stock management
- Store maintenance
- Staff development and Training
- Marketing and promotional planning.
- New business Launch (Store opening)
Jawad Business Group-UAE, Store Manager 2005-2009
One of the leading Retail franchise Group in Middle East. With FRANCE based Brand (KIABI). KIABI is an departmental retail store chain in Europe with 150 stores in FRANCE.16 in ITALY, 09 stores in SPANE and 01 in PORTUGAL .02 in KSA,01 in ABU DHABI UAE and 01 in BHARIEN.
JOB RESPONSIBILITIES
- Supervised customer service, ensuring prompt delivery of order and highest level of service at all the time in store.
- Meet and exceeded all sales goals, consistently recognized for outstanding sales and customer service.
- Met all the sales objective recognized for leading one of the company highest rated franchise stores.
Responsible for administrative & operational functions.
- Providing product, service & other relevant information to customer. Also maintain international customer service retail standard in store.
- Performing inventory control, ordering, receiving and sending stock. Ensuring all deliveries accurate and on time.
- Planning and implementing section layout. Floor merchandising, visual display as per season and stock.
- Insuring adequate stock availability in stock room for daily replenishment. And to avoid size problem on floor and to maintain the retail standard.
- Participating in development of and implementation of new sales and marketing strategies to increase business and market share.
- Providing adequate information to brand manager regarding customer profile and stock position, quality, quantity, customer requirements, etc.
- Directing sales management activities for entire store to increase the profit of company.
- Handling a sales team of seven members from different nation. Providing required tanning to staff, preparing weekly schedule, monitoring and evaluate performance.
- Supervised and schedule daily job assignment for retail sales force.
- Responsible for stock control and loss prevention. Responsible for customer loyalty card and providing -
- Required information to customer about card benefits. Responsible for market survey and competitor activity.
- Responsible for preparing and maintaining the record of all sales, qualitative, quantitative, and delivery reports
.
Life Style Intl (P) Ltd., India, Customer service Representative 2000-2005
Worked with LIFESTYLE INTL (P) LTD. an associate of LANDMARK GROUP, an internationally acclaimed Retail chain of Middle East. With 350 stores in 8 countries. One of the reputed large size Departmental stores chain in India.
JOB RESPONSIBILITY
- Provided product service and other relevant information to customer.
- Handled 20 Brands under one department as per season.
- Maintained allotted department (Cleaning, stocking, Merchandising, Visual display, etc) and coordinating with other sub-dep’t personnel’s.
- Ensured adequate stock availability on floor at all the time. And coordinated with dep’t Head/Merchandiser/ and warehouse manager for proper stock Replenishment.
- Handled customer complaints/queries in coordination with different departments. Collected customer feedback and provided it to store/concept management for corrective action.
- Promoted as Sr. customer service representative.
- Handled a team of six CSRs in department.
- Coordinated with suppliers of different brands regarding deliveries, quality, and promotions.
- Coordinated with Buyers regarding customer requirements, quality, daily sales, fast moving and slow moving styles.
- Responsible for brand positioning in the department as per season..
- Motivating staff to increase the daily sales and maintained the international Retail standard at all the time.
- Responsible for inventory and stock management in store and warehouse.

EDUCATION :
RBMI, Uttar Pradesh, India,2000
P.G Diploma in marketing and sales management
Rohilkhand University. Bareily, Uttar Pradesh, India 1998
Bachelor of Science
Computer skills :
MS Office : Ms-Word, Ms-Excel, MS-PowerPoint,
E-mailing, Internet browsing

[Guest]

DAKSH VATS
E-mail : DAKSH005 AT YAHOO.COM , DAKSH_VATS AT YAHOO.IN
¬¬
POST GRADUATE DIPLOMA IN FASHION RETAIL MANAGEMENT, with 3+ years of Experience in Retail sector.
CAREER OBJECTIVE
To have a challenging career with a professional organization, where I can be creative, innovative and utilize my skills as a management professional to contribute to the success of the organization. To seek a managerial level job in the field of retailing and to add value to the organization which I serve and represent, concurrently upgrading my skills and knowledge.
WORK EXPERIENCE
Jan 2011 – Till Now : REEBOK SPORTS PAVILION (ZIRAKPUR)
RETAIL OPERATIONS
Profile & Responsibilities :-
- MIS Reports : Analysis of the data (internal / external) and preparation of the reports in specified formats. Maintenance of stock inwards and outwards. To maintain and review Daily Sales Report with the senior management.
- Visual Merchandising- Setting up floors according to the visual merchandising standards and color theme weekly. Displaying of mannequins with apparels and accessories. Interacting with the Visual Merchandiser regarding the showroom display.
- Inventory : a) Backend b) Front-end
- Training and supervising the new sales staff for product knowledge and customer handling.
- Continuous customer audits.
- Involvement in training of new employees.
- Ensure the proper and smooth running of showroom equipment.
Dec 2009¬ – Dec 2010 : UNIKID INTERNATIONAL (LDH)
STORE MANAGER
Profile & Responsibilities :-
- Responsible for achieving monthly targets.
- Responsible for inventory management of the store.
- Maintaining Daily Sales Report.
- Monitoring the sales figures and analyzing them.
June 2008 – Dec 2009 : KAPSONS FASHION PRIVATE LTD. (CHD)
CUSTOMER RELATIONSHIP OFFICER (CRO)
Profile & Responsibilities :-
- Handling customers.
- Maintaining stock.
- Maintaining daily sales report.
Dec 2006 – June 2007 : EVENIX ACCESSORIES PVT LTD. (NOIDA)
ASST. MERCHANDISER
Profile & Responsibilities :-
- Handled all sampling and manufacturing of export garments.
- Managing all the dealing process with different vendors
- Direct dealing with buyer and buying house
- Maintain daily job work sheet.
INTERNSHIP : COTTON COUNTY (NAHAR GROUP, LDH)
Projects :-
- Auditing the cotton county store in Ludhiana.
- To find the Pros and Cons of Cotton County outlets.
- How competing brands of Cotton County present themselves thorough MASS MEDIA.
- Comparative analysis of Cotton County and Competitor brands.
EXTRA CURRICULAR ACTIVITIES
- I was an active NCC cadet in school and college.
- I have attended Independence Day and Republic day parade.
SKILLS :
- Possess Good relationship management skills to ability to relate to people at any level of business and management.
- Effective problem solver and organized team player.
- Capability in handling multiple tasks.
- Excellent Communication skills.
- Efficient Team player.
PERSONAL STRENGTH :-
- Dedicated, sincere to the work.
- High energy levels and result orientation for an organization.
- Good presentation skills.
QUALIFICATION
- Post Graduate Diploma in FASHION RETAIL MANAGEMENT (NIIFT,MOHALI)
- Bachelor of ARTS (PANJAB UNIVERSITY, CHD)