www.epicentertechnology.com Epicenter Technologies Pvt Ltd Malad Powai Mumbai : BPO Voice/Non-Voice

[job.bot]

Epicenter BPO
www.epicentertechnology.com

Company Profile:
Epicenter is a leading Customer Contact Centre providing voice based
services in the areas of Collections and Customer Care as well as non
voice based support in the financial services space.

Epicenter is a joint endeavor of B. N. Kalyani, Chairman of the $ 500
Million Bharat Forge Group, and Ken Eldred, the co-founder of $ 35
Billion Ariba Technologies. The vision, dynamism & business acumen of
the promoters has nurtured Epicenter into a leader in Business Task
Outsourcing for a large number of prestigious clients around the
globe. The promoters are supported by a team of immensely talented and
experienced management members, who provide global expertise to
Epicenter.

Epicenter believes in six basic Core Values which are Its People,
Customers, Integrity, Team Work and Continuous Improvement, Quality
and Innovation.

Epicenter has Core Competence in processes like Early Stage
Collections and Customer Care of Financial Products. Epicenter
provides a best-in-class call center operation that reflects the
"Client Standard" in terms of high quality customer service while
minimizing cost through efficient management of processes, procedures
and technological infrastructure. It provides a solution that allows
scalability without compromising on quality. It ensures a seamless
transition of work from the client to Epicenter.

Requirement:
What we require: is like-minded people between 18 to 40 yrs of age.
Post-Graduates / Graduates / Under-Graduates, fluent in English,
Computer Literate preferably with 0 – 2 yrs experience in the service
industry. A go-getter, love to work graveyard shifts and with a
passion for the adrenalin driven industry. The requirements are for
agent/sr. agent level (voice/non-voice) for our Powai and Malad
facilities.

What we offer: is a competitive work environment with attractive
salary and incentive packages.

If interested revert with your updated profile to the following id;
jophy.devasia@epicentertechnology.com

Local candidates can walk in on Monday to Friday 09:00:00 AM to
09:00:00 PM at our Malad Facility @ 4th Floor, 4th Dimension,
Mindspace, Malad Link Road, Malad (W), Mumbai.

Feel free to contact for any clarifications.

Regards,
Jophy K Devasia
Sr. Executive – HR
Epicenter Technologies, Mumbai
DID: 022 - 66948948

[pradeep_savio]

Hi all,

I am Pradeep, I an working with INFOSYS BPO I am looking for jib change.

Please let me know if there are any openings.

Thanks
Pradeep
9986463687

[Guest]

i am geeta gaikwad i am graduate in B.A side , i have 1 year exp in international bpo for backoffice process, some reson i was live myjob and i am looking backoffice job if any
opening for backoffice please informe me my num

[Guest]

RESUME
Abhishek Singh
Job Objective
Enhancement of skills and gain extensive knowledge to grow into a knowledge driven career, generating results thorough hard work, teamwork, trust and respect for all those contributing.
Academic Qualification
- 10th in year 2000
. 12th in year 2002
. B.A. (history hons) 2003-05
Right now working with qualitel,pune ,Maharastra
Professional Experience
Ashirwad Construction, Ranchi October 2005 – September 2007
Ashirwad Construction is one of the leading real estate Company of Bihar and Jharkhand providing quality residential apartments and commercial spaces.
Job profile
- Handling administration job.
- Coordinating with suppliers and managing paperwork.
- Maintenance of documents related to various sites.
- Coordinating with the prospective customers of the residential flats and providing help in arranging necessary documents related to the agreement.
- Maintaining the files of the on - site employees and giving them their reimbursement as per the company rules.
Extra Curricular Activities
- Participated in various kinds of cultural programs
- Social work – providing Tuitions to the Under Privileged

[Guest]

MR. DIPESH N. GHOSH

Objective : Having 12+ years of experience in Customer Support & Client Verification background. I would like to aim for a job that suits my experience & prove my capability.

Educational Background :

Degree Year Specialization % Board/University
B.com 1995 Economics / MPP / Accounts 1/2/3, Tax, Export Marketing. 2nd
Class Mumbai

Skill Sets
1. Computer : Basic (incl. Ms Office, Internet concepts)

Professional Background : -

1. Worked with M/s Voltas India Pvt Ltd as a Technical Assistant for 2 years. (From year 1997 to year 1999)

Job Description
- Taking care of Air-conditioner Servicing
- Arrange for visit of technicians to customer’s residence / office

2. Worked with M/s Akai India as a Customer coordinator for 3 years. (From year June 1999 to year May 2002)

Job Description
- Receive call from customers and lodge the complaints online.

- Distribute the calls accordingly to the Area In Charge Executives.

- Maintain a track of complaint feedback and close the case accordingly

- Maintain Complaint Register for audit purpose.

- Email the Daily Status Report to All India Service Manager

3. Worked with M/s Onus Consultants Pvt Ltd as a Verification Officer, for 7 years. (From year June 2002 till June 2009)

Job Description
- Perform physical verification of Residence / Office for the customers, those who have applied for the Bank Products.


4. Currently assisting uncle in his business of Domestic Electricals at Chembur Since July 2009 :
- Retail sale of Electrical parts.
- Repair or replace wiring, equipment, and fixtures, using hand tools.
- Strip insulation from wire ends, using wire stripping pliers, and attach wires to terminals for subsequent soldering.
- Drill holes with electrical machine and pull or push wiring through openings, using hand tools.
- Perform semi-skilled and unskilled laboring duties related to the installation, maintenance and repair of a wide variety of electrical systems and equipment.
- Disassemble defective electrical equipment, replace defective or worn parts, and reassemble equipment, using hand tools.
- Examine electrical units for loose connections and broken insulation and tighten connections, using hand tools.

[Guest]

CURRICULUM VITAE
OSHIN D’SOUZA
Career Objective : To be associated with your firm, this provides career development opportunities and contributes in its progress through my knowledge and skill.
E-Mail Address : dsouza.oshin AT gmail.com
Educational Qualification
Qualification University/Board Month-Year Percentage
T.Y.Bcom Maharashtra University March, 2011 Awaiting results
H.S.C Maharashtra University March, 2008 73.40%
S.S.C Maharashtra University March 2006 77.73%
Computer Skills
1)Knowledge of all editions of windows & MS Office.
2)200 hours of ITT training ( as per ICAI )
Work Experience
Organization : Zeal n Zest recruiter’s
Borivali
Job experience : 1 month

Project
1) “Marketing research on usage of cell-phones by different age groups”
2) “effects of IPl on the Indian economy”
3) International Exporting and Trading Blocs”
Seminar
“Orientation program on general skills” ( as per ICAI )

[Guest]

Rajesh Gaikwad
rajeshbgaikwad AT gmail.com
Objective :
Skill Summary :
Looking for a Senior level position in a highly professional environment with ample scope for growth and development.
Have undergone various situations having knowledge to work in different circumstances. I can understand the requirements and ready to work in any condition. My experience guides me in any situations and ready to Relocate.
Education :
Year School/College Degree Class
1994 - 95 Dr. Ambedkar College of Commerce & Economics
Wadala Bachelor of Commerce Fail
1991– 92 Dr. Ambedkar College of Commerce & Economics
Wadala HSC Second
1989 – 90 St Paul’s High School
Dadar SSC Second
Work Experience :
April 2005 – May 2011 :
Worked as a Senior Customer Service Associate in the BFSI for Lloyds Process with Firstsource Solutions Limited.
The job profile was to process customer’s Mortgage Account in the UK.
Achievement :
- Successfully graduated with the associate development ASPIRE for performing Customer Service Associate of Firstsource Solutions Limited.
- Senior quality checker for process and training of new associates in the Team.
- Invaluable contribution towards Corporate Social Responsibility.
Skills and Competencies :
- Ability to maintain a positive attitude always.
- Ability to manage time effectively.
- Good fluency in English (written and verbal)
- Strong analytical and logical skills
- Willing to work shifts and during holiday / weekend.
- Willing to take on challenging assignments.
- Familiar with Windows applications and Internet Explorer.
Computers :
Proficient in Windows applications, Microsoft Office and Internet
Operations.

[Guest]

CHIRAG B. SHAH
Email : chirragshah AT gmail.com
Career Objective
To apply my creativity, energy, dedication and acquire excellent ability to adopt different working conditions with new learning experiences and make a difference in whatever I do.
Professional Journey
1) Currently working at Softesule Pvt. Ltd. as a Production Supervisor since September 2011.
The company manufactures Soft Gelatine Medicine Capsules for leading companies like Ranbaxy, Cipla, Franco Indian and many more.
2) Worked with Jai Hind Roadways Pvt Ltd as a Logistic-Executive since from July 2010 to August 2011.
Duration : 1year & 2 months.
Key Responsible Areas :-
- Responsible for overall logistics & transportation operations
- Ensure smooth operations and management of the logistics and distribution activities
- Liaising and negotiating with customers and suppliers
- Allocating and managing staff resources according to changing needs
- Exploring business opportunities in assigned area, implementing strategies.
Education
- Currently doing Degree Certificate Course in L.L.B from Mumbai University (Correspondance Course)
Degree/Course College University/ Board Marks Grade Year of passing
Bachelor's Degree in Chemical Engineering Dwarkadas J Sanghvi College of Engineering Mumbai University 50% Pass Class May-10
H.S.C. S.V.P College of Science Div. Board, Maharashtra 58.33% Second Class 2004
S.S.C. St. Joseph's High School Div. Board, Maharashtra 70.80% First Class 2002
Computer Exposure
Operating system : Windows, Linux, Auto-CAD, Exposure to ASPEN PLUS. MS-Office [Word, Excel PowerPoint, Outlook]
Project Details
Project on process of Carbon Tetra Chloride as a final year degree project.
Details : Selection of manufacturing process, Development of Process flow diagram and Process and Instrumentation diagram, Material balance, Energy Balance Cost Estimation & Financial Analysis.
Extra Curricular Activities
Member of IICHE (Indian Institute of Chemical Engineering).
Participation in Inter-College Sports and Cultural events.
Heading Creative Events at college festivals. Volunteer for marketing and publicity.

[Guest]

Sir, I want to work part time like 5-6 hours a day. Can u help me regarding this I am posting my
To
H.R. Manager

Sub : Application for the post of Mechanic/Aircraft Technician
Respected Sir
I, RAHUL SINGH, would like to apply for the post of Mechanic / “Aircraft Technician” in your renowned organization.
Presently, I am working with Raymond’s aviation division as an apprentices in airport authority of India in Juhu, mumbai-54.
I have passed DGCA Papers 1 & 2 and undergone 3 years Aeronautical Diploma course in Aircraft Maintenance Engineering from DGCA approved recognized Institute, Mumbai, Maharashtra. I have total 1 year 2 months of total experience including my OJT training. I am enclosing my C.V. for your review and I confirm that the information given is true to the best of my knowledge.
It is my earnest request to you to kindly consider my case for the above position in your esteemed Organization. I promise you to give by best to your Organization.
Thanking you,
Yours truly
RAHUL SINGH
Att. C.V.
CURRICULUM VITAE
E-Mail : rahul.ame_3 AT yahoo.com
RAHUL SIUNGH
OBJECTIVE : To work in a challenging atmosphere which provides me an opportunity to face challenges enhances my knowledge and at the same time adds value to the organization.
Educational Qualification : 10+2, with Physics, Chemistry, Mathematics.
Technical Qualification :
Successfully completed 3 years full time course of AME in MECHANICAL STREAM(RA/JE) from Thakur institute of Aviation technology, Mumbai in year July 2011.
DGCA Papers Passed :
Paper 1 (Covering Indian Aircraft Rules and Regulations)
Paper 2 (Covering General Engg. And Workshop Practices)
Working Experience :
1 year and 2 Months Practical Training Bell 206 L3 with Turbo shaft Engine – Allison 250-C30P and Eurocopter AS355 Ecureuil with turbo shaft Engine – Turbomeca Arrius 1A and with FADEC system (from Raymond’s aviatiuon)
I hereby declare that all the information given above is true to best of my knowledge.
Date : 09-03-2012
Place : MUMBAI
(RAHUL SINGH)

[Unregistered]

GOOD KNOWLEDGE OF COMPUTERS.AND I HAVE EXPERIENCE IN 1 YEAR IN DATA ENTRY AND 7 MONTHS EXPERIENCE IN BPO IN LG PROCESS IS CUSTOMER CARE EXECUTIVES.