www.cyberservicesindia.com Cyber Services Ltd Chennai, Bangalore, Ernakulam, Cochin : Customer Support Executive

[deepika]

Cyber Services Ltd

Company Profile
Cyber services offer total recruitment & HR solutions services that match international standards in terms of precision and timely execution. The organization has experience in processing large volumes of data required by major corporates

CUSTOMER SUPPORT EXECUTIVES/TECHNICAL SUPPORT EXECUTIVES
Experience: 0 - 3 Years
Location: Bengaluru/Bangalore, Chennai, Ernakulam / Kochi/ Cochin

Job Description
Involves handling Inbound and outbound Calls.
Involves resolving customer queries.
Involves updating customers on latest information on a product or service.
Should be comfortable working in shifts.
Should have excellent English communication skills.

Desired Candidate Profile
Min Education Qualification: Any Graduate/ Post Graduate
Building a rapport with customers.
Age criteria Restricted up to 35 years
Candidates with relevant experience in a voice based process
Involves working in Night shifts
Excellent Communication

Address:
Cyber Services
Cyber House
Kunnumpuram Road,Kakanad
Cochin,Kerala,INDIA 682030

Email Address:
info1@cyberservicesindia.com
toby@cyberservicesindia.com
http://www.cyberservicesindia.com

Keywords: Tech Support, Customer Support

[bomber]

Hi..I'm sandesh mendoncurrently based in mumbai with 3years international bpo experience in wipro & bank of america..since my parents are settling down in cochin...hence I"m looking forward to work there in a bpo....kindly let me know...if ther"s any vacancy available.....my contact no...9769270133......thnks

[ashus2001]

Sir,

I am Asha Rajesh. I am a B.Tech holder in computer Science and Engineering, also I completed printing and Graphics arts Certificate III from AUSBATAR University Australia. Last 2 years I have been in Australia. Now I am comming back to kochi and also I am searching for a Job.Could you please consider me as a Candidate.

Regards,
Asha Rajesh

[mistydrops108@gmail.com]

Sir, I am Varsha.M. I am a Bsc information student, also I completed my course. i know programming languages c, c++, vb,vb.net, java. Now I am searching for a Job.Could you please consider me as a Candidate. Regards, VARSHA>M

[Guest-IJT]

SENTHIL KUMAR .R
r_senthilkumar_2004 AT yahoo.com

CAREER OBJECTIVE
To Excel in Teaching field by acquiring my knowledge and experience in an organization where I can utilize my potential as per organization’s requirement.
EXPERIENCE
1. M/S D.M.Tech (Cee Magh Technology) Chennai,Tamil Nadu, India. 12/2010 – Till Date
Tele-Marketing
JOB RESPONSIBILITIES
Achieving target of minimum 2 Spd / Day .
Act as an floor supervisour when customer needs clarification about our product.
Ensuring agents are performing quality conscious sales.
Giving other agents proper re-buttals when customer experiences doubts.
2. M/S ATPL ., Chennai, Tamil Nadu, India. 7/2008 – 8/2010
Senior Merchandiser
JOB RESPONSIBILITIES
Order Follow-up right from New Development, Costing, Sampling to dispatching.
Following SOP across all buyers standards as well T&A Plan.
Involved along with QAM in Online / Pre-Final / Final Inspection at AQL Level .
Maintaining Unit wise Status report and Quality Assessment Report.
Co-Ordination with Supervisors in preparing weekly schedule.
Taking corrective actions for trouble shooting the delayed process while executing an order
Responsibility in ensuring Lab Test conducted for the required.
Co-Ordination with all departments at Time being and ensuring right time process as per schedule with quality conscious.
Conducting order status Meeting daily to review and actions.
Co-ordinating with buying agents daily for status updating, timely approvals and other buyer related issues and maintaing their respective comments .
Conducting daily meeting with Junior Merchants for order status and follow-ups.
3. M/S STANFAB APPARELS., Chennai, Tamil Nadu, India.
3/2005 – 6/2008
Merchandiser
JOB RESPONSIBILITIES
Order Follow-up right from New Development, Costing, Sampling to dispatching.
Following SOP across all buyers standards as well T&A Plan.
Involved along with QAM in Online / Pre-Final / Final Inspection at AQL Level .
Maintaining Unit wise Status report and Quality Assessment Report.
Co-Ordination with Supervisors in preparing weekly schedule.
Taking corrective actions for trouble shooting the delayed process while executing an order
Responsibility in ensuring Lab Test conducted for the required.
Co-Ordination with all departments at Time being and ensuring right time process as per schedule with quality conscious.
Conducting order status Meeting daily to review and actions.
Co-ordinating with buying agents daily for status updating, timely approvals and other buyer related issues and maintaing their respective comments .
4. MAXWELL INDUSTRIES PVT.LTD. Tirupur, Tamil Nadu, India.
05/2003 - 02/2005
Senior Executive
JOB RESPONSIBILITIES
Order Follow-up right from yarn purchasing to dispatching.
Issuing program to Knitting, Bleaching/ Dyeing, Compacting, Cutting and Production.
Involved in Online / Pre-Final / Final Inspection at AQL Level .
Maintaining Unit wise Status report and Quality Assessment Report.
Co-Ordination with Supervisors in preparing weekly schedule.
Taking corrective actions for trouble shooting the delayed process while executing an order
Responsibility in ensuring Lab Test conducted for the required.
Co-Ordination with Knitting, Bleaching, Dyeing, Compacting, Cutting and Production Unit at Time being and ensuring right time process as per schedule with quality conscious.
Conducting Supplier Meeting weekly.
5. JAY JAY MILLS (INDIA) PVT LTD, Tirupur, Tamil Nadu, India.
05/2000– 02/2003
Quality Assurance Executive Cum Production Co-coordinator
JOB RESPONSIBILITIES
Technical Standardization of Quality System.
Responsible for cost analysis and cost reduction.
Responsible for new trails for cost reduction and for superior quality.
Team leader of quality control/Assurance of Garment.
Analyzing problems and taking necessary initiatives and solutions.
Conduct weekly meetings with fellow QC’s to enhance the quality
Keeping hard and soft reports and records all related to Quality.
ACHIEVEMENT`S AT WORK - ABSTRACT
Handled Buyers Individually. Made Individual Turn – Out Of About 12 Crores .
Production Planning And Control. Target Achieving. Sourcing.
Costing And R&D .
Individually carried out Final Inspection for the buyer KAPPAHL, DUNNES STORES with Quality Conscious including recording of reports.
Order Sourcing Through New Developments In Product.
BUYERS DELT - ABSTRACT
Mother Care, Dunne’s Stores, Lee Cooper, Kappahl, GCW, Wall Mart, JCP, JAB
Primark, T.K.Intl, Colors Of The World, Warnaco, Chaps, GV Casuals, VF Lee
EDUCATION
1. Jaya Engineering College, Chennai, Tamil Nadu, India.
Course – Bachelor of Technology in Textile (B.Tech.), May 1999, Percentage – 72 %
2. Jaya Engineering College, Chennai, Tamil Nadu, India.
Course – Master of Technology in Textile (M.Tech.), Final Semester
3. Computer Proficiency – Windows 2007, MS-Office, Internet & Email.
HOBBIES
Fashion Designing, Reading magazines, Listening Music’s

[Guest]

Hi

I have 5years BPO experience from Bangalore.Please contact me so that we may schedule a
meeting.My salary expectation is 20k+,

Thank you,
Regards
Aravind

[sumeshmea]

respected sir,
I am a b tech holder in electronics and communication. i also completed ccna and mcts.if i meet the required qualifications kindly inform me.
yours faithfully
sumesh