www.crosscountry.in Cross Country Infotech Pvt Ltd Pune : BPO Process Associate

[mskavi]

Cross Country Infotech Ltd Pune : BPO Process Associate
Website : http://www.crosscountry.in
crosscountry.in

Job Description
In today’s economic environment, it is difficult to find a position that is both challenging and rewarding. Luckily Cross Country Infotech Pvt. Ltd. is offering just such a position: that of Process Associate.

In your role as a Process Associate you will be responsible for processing for recruiting health care professionals,payroll coordination, financial reconciliations and other support services. Plans are afoot to start with voice-based services as well.

Principal Duties and Responsibilities

1. To perform Data Entry Operations accurately & on time.
2. Document all transactions completed in a day & provide daily reports to the lead.
3. Identify resource needs & get proper resources recruited
4. Make significant contribution towards collecting metrics on processes & use six sigma techniques for process improvements
5. Monitor the service desk for any tickets raised against the ITES team & get it resolved as per the SLA.
6. Maintain positive and cooperative working relationships with all.
7. Collaborate with the team to achieve common goals.
8. Communicate with internal and external customers to resolve issues, questions and concerns swiftly

Desired Candidate Profile

Knowledge, Skills and Abilities Required

1. Should have worked in a BPO/ITES setup for at least 1 year.
2. Should have excellent typing skills.
3. Should have excellent spoken & written communication skills.
4. Should be a team player & work in a respectful, supportive manner with all team mates
5. Should have strong analytical skills & take initiatives to improve the processes
6. Should be good in documentation & preparing reports.
7. Should show attention to details & be a consistent performer.

Contact Us
Cross Country Infotech Pvt. Ltd.
G1, Sigma House,
Near ICC Tech Park,
Senapati Bapat Road,
Pune - 411 016
INDIA.

Phone: +91-20-25663181 / 40032496
020 - 40032496 (Recruiter's direct Line)
020 - 40032495 (Anurag’s direct line)

Email: infotech@crosscountry.com

[Guest]

hello,
Im Hemant, im completed my Graduation, currantly working with Infinity Data techologies pvt ltd From Last 2yrs.I wnt to Change My Job.If Any opening in ur Company pls inform me.
My Cell Num=9158241919

[Guest-IJT]

Name : karthikeyan
Email : c_karthie AT yahoo.com
Designation / Skillset : draughtsman
Auto CAD draughtsman

Resume :

CARRIER OBJECTIVES
A RESPONSIBLE POSITION THAT GIVES SCOPE FOR MY ABILITIES TO EXEL AT WITH IN JURISDICTION OF MY JOB DESCRIPTION ON ASSIGNMENT OF CAD DRAUGHTSMAN COMMENSURATE WITH MY QUALIFICATION
ORIENTATION AND SKILLS
ALL DRAUGHTSMAN ASSIGNMENT SUCH AS SHOP DRAWINGS, AS BUILT DRAWINGS AND RELATED DRAFTING WORKS.
EDUCATIONAL QUALIFICATIONS
SECONDARY SCHOOL LEAVING CERTIFICATE (1997 - 1998)
VELUDAYAR HIGHER SECONDARY SCHOOL – TAMILNADU, INDIA
MECH. REFRIGERATION & AIRCONDITIONING (2001 - 2003)
VANDAYAR INDUSTRIAL TRAINING CENTER – TAMILNADU. INDIA
ACT APPRENTICE (2004 - 2005)
M/S BHARAT HEAVY ELECTRICALS LIMITED – TAMILNADU, INDIA

DIPLOMA IN AUTO CAD 2000 (2005 – 2006)
COMPUTER SOFTWARE COLLAGE – TAMILNADU, INDIA
SPECIAL SKILLS :
- PROFICIENCY IN AUTOCAD 2D, 3D, 3DMAX, VISUAL LISP, PHOTOSHOP.
- MICROSOFT OUTLOOK ORGANIZER FOR WINDOWS
- MS-OFFICE, MS-EXCEL, MS-WORD, MS-POWER POINT.
- QUICK ADAPTABILITY TO OPERATIONAL SOFTWARE
LANGUAGES KNOWN : ENGLISH, HINDI, TAMIL, AND MALAYALAM.
TOTAL WORK EXPERIENCE IN KUWAIT- JUNE-2006 TO TILL DATE
2006 JUNE TO TILL THE DATE - GULF ENGINEERING CO.k.s.c.c
POSITION : ELECTRICAL CAD DRAUGHTSMAN & QUANTITY SURVEYOR
1. PROJECT : HANDICRAFT SMALL INDUTRIAL COMPLEX, ARDIYA
CONSULTANT : SALEH AL QUALAF CONSULTANT
2. PROJECT : AL MANSHAR –ROTANA HOTEL. FAHAHEEL
CONSULTANT : OPTION ONE INTERNATIONAL (W.L.L)
3. PROJECT : HEALTH CLUB EXTENSION CROWN PLAZA HOTEL, FARWANIYA
CONSULTANT : AL EMAD REAL ESTATE COMPANY
4. PROJECT : KUWAIT BEACH HOUSE, MESSILA
CONSULTANT : PROJACS (PROJECT ANALYSIS & CONTROL SYSTEMS CO. (W.L.L))
5. PROJECT : 360º GEANT HYPER MARKET, 6TH RING ROAD.
CONSULTANT : SSH INTERNATIONAL
6. PROJECT : AL ANDALUS & AL RIGGAE NEIGHBOUR HOOD CENTER, RIGGAE
CONSULTANT : AL JAZERA CONSULTANT
7. PROJECT : KUWAIT SPORT CLUB FOR THE DEAF, SULAIBEAKHAT
CONSULTANT : PAN ARAB CONSULTING ENGINEERS
8. PROJECT : EGAILA NEIGHBOUR HOOD CENTRE, EGAILA
CONSULTANT : KUWAITI TECH CONSUTANT
9. PROJECT : CONSTRUCTION AND MAINTENANCE OF LABS AND WORKSHOP FOR THE COLLEGE OF TECHNOLOGY (SECOND EXTENSION) SHUWAIKH NEW CAMPUS.
CONSULTANT : DAR AL-DOWAILAH ENGINEERING CONSULTANT
MY KEY RESPONSIBILITES IN THIS JOB INCLUDE THE FOLLOWING:
- HANDLES THE PROJECTS TILL COMPLETION.
- PREPERATION OF ELECTRICAL DRAWINGS (INSTALLATION DESIGNING, SHOP DRAWINGS, AS BUILT DRAWINGS & COMPOSIT DRAWINGS)
- ASSIST THE ENGINEER TO DESIGN THE SHOP DRAWINGS PRIOR TO MINISTRY & KFB APPROVAL.
- PLANS THE ELECTRICAL DESIGNS FOR PROJECTS INVIDUALY.
- PREPERATION OF TENDER DOING ESTIMATION
- PREPERATION OF CHECK LIST AND MAKING SURE FOR THERE APPROVAL.
EMPLOYMENT DETAILS: (INDIA)
2005 – 2006 - M/S. ASHOK LEYLAND COMPANY (UNIT-2) TAMILNADU, INDIA
POSITION: MECHANICAL DRAUGHTSMAN
MY KEY RESPONSIBILITES IN THIS JOB INCLUDE THE FOLLOWING:
- PREPARATION OF MECH.DRAWINGS & DESIGNING.
- PREPERATION OF 3D DRAWINGS.
THANIKING YOU
PLACE: YOURS OBEDIANTLY,
DATE: (C.KARTHIKEYAN)
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4299212
Date & Time : 25th Jun 2011 6:00 PM (UTC)
IP Address : 91.140.239.83
Browser Info : Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30
Predicted Country : Kuwait