www.iEnergizer.com Noida : CSE Domestic Inbound/Outbound Process

[mskavi]

Designation Required 500 CSE's - Domestic Inbound/Outbound Process
Website : www.iEnergizer.com

Job Description
WALK IN INTERVIEWS :
Date & Timings:
Oct 3rd (Saturday) to Oct 6th (Tuesday)
(Interviews shall be on Oct 4th (Sunday))
Time : 11:00 AM to 4:00PM
Venue: A-37, Sector - 60 Noida

* Handling Inbound / Outbound calls
* Document the calls to ensure all information is captured
* Ensure one time call resolution
* Maintain accuracy of information given and documented
* Adhere to standard operating procedures required by the process
* Attend briefings, trainings/refresher sessions and meetings as required

Desired Profile
* 6 months to 2 years of experience in any Voice based process
* Excellent Verbal Communication
* Sound understanding of MS office Excellent Communication skills
* Good Analytical Skills

Address
NOIDA - INDIA
A - 37, Sector - 60,
Noida 201301, India
Telephone: 91 120 2580110

B - 149, Sector - 10,
Noida 201301, India
Ph. 91 120 2442056/2057, 2544202/203/207
E Mail ID. Career@iEnergizer.com

[sikanderabc]

I am interested in telecom sector ,either inbond or outbond,that'swhy I want aply in Ienergizer

[Guest]

JUST SEE MY RESUME AND I WANT TO WORK WITH THE ORGANIZATION

CURRICULAMVIATE
KARAN BAKSHI
E-Mail : Karanbakshi86 AT yahoo.co.in

Career Objective :
To work with a dynamic organization that will allow me to broaden my horizons, skills, experience and knowledge and to achieve the goals of the organization I am with.

Strengths :
- Confident, flexible, self-motivated, and a team player, Willingness to learn.

Work Experience :
1. Right now working with DishTv India Limited as customer care executive from the last 8 months.
2. Worked with Idea Cellular limited channel partner ( Creative solutions enterprises) 2 yrs as Team coordinator.
3. Worked 2yrs in Airtel relationship center (Ashuja&co.) 1yr as costumer care executive and 1yr. as sales executive.

Academic Qualifications : -
- 10th and 12th pass from C.B.S.E
- Pursuing Graduation from Delhi University.

Professional Qualification :
- Computer course in Basic Fundamentals(D.T.P) from Lal Bahadur Shastri Institute Delhi

Personal Details :
Father’s Name : Sh. Madan Bakshi
Date of Birth : 4th Sep 1986
Marital Status : Single
Gender : male
Languages known : English & Hindi

Date :
Place :
(KARAN BAKSHI)

[Guest-IJT]

Name : pankajkumar
Email : pankajkumar.0123 AT yahoo.co.in
Designation / Skillset : MIS EXECTUTIVE

JOB OBJECTIVE :
To achieve a challenging position in a professional organization in the field of service delivery, where I can enhance my skills and strengths in conjunction with company’s goal and objective with the help of teamwork and commitment at all levels.

ACADEMIC QUALIFICATION :
- Passed 10+2 from CBSE Board.
- Passed 10th from CBSE Board.
- Pursuing Graduation BCA from IGNOU.

SYSTEM ABILITIES :
- Operating system Window 98/2000/ XP etc.
- MS word, MS Excel, Ms Access, Outlook Express, Internet, & other MS Accessories.
- Telecom software (CRM, Launcher, Arbor & Lotus).
- Banking Software( Reliance Finone,ICICI Finone, Cholamandlam Finone, Citi armor, TCP .

WORK EXPERIENCE :
- Presently working with SMC as MIS Co-ordinator form 20 Aug 2010.
- Experience with Seventymm services Pvt Ltd As a Tele Sales Executive form 19 Feb 2010.
- Experiacne with Page Point Services (India) PVT. Limited as MIS Executive from 05 April 2008 to 15 Feb 2010.

COMPANY PROFILE :
SMC is one of he collection & Recovery agency in Banking sector .It works for Citi bank, ICICI Bank, Reliance Capital Ltd., Cholamandalam ,HDFC Bank, HSBC Bank.

Current COMPANY PROFILE :
Reports :-
- Preparing MIS on Daily Basis, Comparision anlysing in Monthly, Weekly, and daily Basis.
- Preparing Annexures for all banks for cash Deposition.
- Upload Feedback of Cases allocated From Banks in Softwares.

Accounts and Administration :
- Preparation of Salary Bill of both Commission Based employes and salary Based employes.
- Mataining Paper of banks in proper ways.
- Mataining all the Annexures of all banks.

Previous COMPANY PROFILE :
Page Point Services (India) Pvt. Limited is an Inbound & Outbound Domestic call center with IT Services, which coordinates various Processes, 121 customers Care, broadband services vas & retention. It provides the 24x7 service to the Customers. Page Point Services is on of the biggest subsidiary Airtel Partner, which coordinates a various process on behalf of Airtel in to the market.
- To Manage Postpaid Churn for the Retail & Corporate Vertical with the targets defined.
- Targeting maximum retention percentage with comparison to last month.
- Making back office updates with MIS & MTD’s.
- Mappings of Inventory, which was allotted on daily basis.
- Ensuring backend Provisioning for all Retained customer’s..
- Handling daily Visit allocation.
- Weekly/Monthly Analysis on retentions, projections & action plans..
- Responsible for monthly Reconection & disconnections.

Accounts and Administration :
- Preparation of incentive sheet of agents on performance basis to maintain their motivation level.
- Independently handling data reconciliation on weekly basis.

Reports :-
- Maintenance Daily Mis of The Daily Data with Agent Productivity.
- Releasing Mis of Various Categories on Daily Basis.

PERSONALITY & INTERESTS :
- Hard Working, Positive, Having understanding aptitude & self-Motivated Team Leader.
- Promoted 3 times in my last employment.
- Net surfing web browsing and navigating information online.

DATE :
PLACE : New Delhi (Pankaj kumar)

[Guest]

JAYANTI SHARMA

Objective :
To join a value driven organization and to contribute my best efforts to the job assigned to me.

Education :
Professional Qualifications :
- Persuing graduation From KANPUR UNIVERSITY
- Intermediate from C.B.S.E Board
- Matriculation from C.B.S.E Board
- Passed IIBF Examination with 72% marks.

Field of Interest :
- COLLECTION’S
- CUSTOMER DEALING.

Key Skills :
- Good Communication Skills.
- Have high level of persuasiveness.
- Can work effectively in team, as well as individually.
- Have good inter-personal skills.

Work Experience :
16 Nov 2007 To 25 Dec 2009
Job Title : Tele Collection Executive (ABN AMRO BANK).
Job Profile : Credit Card Collection
Duration : 26 Months
Company :AOK-IN FACTORING PVT LTD

26 Dec 2009 To 31 Aug 2011
Job Title : Sr. Tele Collection Executive (THE ROYAL BANK OF SCOTTLAND).
Job Profile : Credit Card Collection
Duration : 20 Months
Company : INCREDIBLE MANAGEMENT SERVICES.

8 Sep 2011 to till date
Job Title : Sr. CCE(Inbound process)
Job Profile : PTMC(Please take my call)
Duration : 01 Months
Company : Holistic Teletech Pvt ltd.

Goals Achieved :
- In ABN AMRO BANK awarded as best Tele caller from the first day behalf of every month resolution
- In early days of career promoted on the post of senior Tele caller with increased salary.

Hobbies :
- Net Surfing
- Listening music

Strengths :
- An Analytical mind with the ability to think clearly and logically.
- Ability to work accurately and pay attention to details.
- Adaptable in each and every environment.

[Guest]

MANISH KUMAR CHOUDHARY
e-mail :
kingismanish AT gmail.com
manish_cs AT gmail.com

Hobbies / Interests :
Teaching, listening music & to explore new ideas and to use my creative skills in
Work allotted in team.

Strengths :
Believe in God
Optimistic
Leadership
Ability to adapt new situations
Ability to work under pressure

Objective :
To be a part of dynamic and growing organization and to reach on the zenith of Satisfaction and success through my hard work, creative skills and teamwork, taking into consideration the success and prosperity of the organization.

Education :
Professional Qualification :
BCA- (PURSUING)
From UPTEC ,Noida,gaziabad
(Integral University) Lucknow, U.P.
Aggregate percentage : 58
Intermediate :
From K.V No-1, Missamari, Tezpur, Assam
Affiliated to C.B.S.E Board.
Obtained 58.2% marks.

High School :
From Army School Ahmedabad
Affiliated to C.B.S.E Board.
Obtained 52.6% marks.

Key Skills :
Programming Languages : C, C++, Java
Front End Tools : DBMS, Oracle server

- Final Year Project
Project Title STUDENT MANAGEMENT SYSTEM
Description This is software, which contains all the information about the student and provides us all the details of the student to find out details of any individual studying in an organization. This is based on various constraints related to user, having security, and some more additional features.
Mostly this software is used in school and colleges.
Platform Front-End : VB.
Database : oracle
OS : Windows XP
Team Size 3
My Contribution As Group Member. Requirement Analysis, Designing, Tester.

Co-Curricular Activities :
I represented my school as the captain of the golden house from 8th class to 9th class.
I represented my school as sport captain of my school in class 12th

[Unregistered]

CURRICULAM -VITAE
JYOTI KATARIA
Email ID : jyotika.pk AT gmail.com

OBJECTIVE :
Seeking a challenging and satisfying carrier with opportunity for professional growth in organization where I can utilize my abilities, aptitude, skills and interest and interest and direct them towards the success of the organization.

EDUCATION QUALIFICATION :
Course Board/ University Year Division :
High School U.P. Board 2004 2nd Div.
Intermediate U.P. Board 2006 1st Div.
B.Sc. M.J.P. Ruhailkhand University (Bareilly) 2010 2nd Div.
M.Sc. M.J.P. Ruhailkhand University (Bareilly) 2011 Pursuing

PROFESSIONAL QUALIFICATION :-
I have completed 3 Month English Speaking Course from American Institute of English Language 2006
I have completed 1 Year Computer Basic Course From AYDES Institute 2008.

WORKING EXPERIENCE :
Massy Ferguson Private Limited As a Computer Operator From 2009 to 2010.
Presently Working in VCARE Call Center CCE From May 2012 to Aug 2013.

PERSONAL DETAILS :
Name : Jyoti Kataria
Father’s Name : Om Prakash
Date of Birth : 01st July 1988
Gender :
Marital Status : Married
Nationality : Indian
Religion : Hindu
Language Known : Hindi & English

Date :………………
Place :……………
(JYOTI KATARIA)
Signature