Resume / CV : BPO Backend Process Executive

[Jayakrit Singh]

JAYAKRIT SINGH
Jaykrit2006 AT Yahoo.co.in, jaykrit1984 AT gmail.com

Objective:
To get a Platform in an emerging and growing company with an attitude to adopt new challenges and keepingits values and utilize my full worth using all credential, analytical and professional skills. Enhance myabilities to contribute towards the growth of the industry with utmost sincerity and hardwork.

Strengths:
- Start my work in a assign time but end before due time. Willing to learn and adapt to new challenges. Willing to take ownership and responsibilities. Self- motivated, very quick learner and team player. Excellent work ethics. Strong analytical and leadership qualities.

Professional Qualification:
One year Diploma in Computer from Roorkee in 2002.

Academic Qualification:
B.Com. from H.N.B Gharwal University (Uttranchal) in 2004.
Senior Secondary from C.B.S.E. Board Air Force School, Pune in 2001. Matriculation from CBSE Board Kendriya Vidyalaya Roorkee in 1999.

Skills :
Packages Known: MS Office, Internet, Tally 5.4 & 4.5
Operating System: MS Dos, Windows2000, 2003 ( Server/Professional/Advanced ) 98/Me/XP.

Work Experience:
Company Profile: ICICI Bank is the Second Largest Bank of India and fastest growing company of world. ICICI Home FinanceCompany Ltd is a subsidiary of ICICI Bank which looks after the all finance issues of ICICI Bank.

Job Responsibilities: Handling and Managing a small team 8 to 10 members and authorizing the Customers Cheques through a FINNONESoftware and make the final verification before the final distpatch of cheques.

Current Profile:- Currently working with EXL Noida from 05Feb2007 till 01.05.2009.

Job Responsibilities: 05Feb2007 till 15July2008.
Working in SAP.
Mainting the customer Bill & Invoice while working on SAP.
Always taking initiative of managing the Team.
Also maintain Daily team data And Weekly data.
Also getting good rating per month according to my work.
Taking initiative of new challenges in Team.

Job Responsibilities: 16July2008 till 01May2009.
working with Payment Process.
As it's a B2b so we have to check all the payment of the customer.
Check all the sort and over payment.
To give the Credit to the Customer.
Always taking initiative of managing the Team.
Also maintain Daily team data And Weekly data.
Also getting good rating per month according to my work.
Taking initiative of new challenges in Team.

Personal Assets:
Positive Attitude, dedication towords work, fast learning ability, belief in team work.

Personal Profile: Father Name Capt. Shiv Singh
Date of Birth 20th Apr 1984
Hobbies Surfing Net, Interact with others, Explore new things
Gender MaleMarital Status Single
Nationality Indian
Linguistic ability English, Hindi & Gharwali

Date:
Place:

Jayakrit Singh

[Guest]

CURRICULUM VITAE :
Kanchan Upadhye
Email: kanchan.upadhye AT yahoo.com, kanchan03bhusari AT gmail.com

CAREER OBJECTIVE :
Looking for a challenging placement, this will create a greater dynamism and outsource my personal and professional profile and horizon.

Professional Experience : Bank of America Continum Solutions Pvt Ltd
Designation : Sr. Team Member
Roles & Responsibilities :
. My job includes indexing faxes and uploading them into iportal and replicating the various screens and verifying customer's details.
. Giving process training to the new associates which also includes auditing and quality check of loans worked.
. Sending quality report of loans worked on weekly basis.
. I m the fun do spoc for the process.

> Worked in process called CRE(Consumer Real Estate) which includes :
. Ordering a Payoff quote thru net or thru mail.
. Sometimes direct contact with customers thru call.
. It also included contacts with customers and home owners thru mails.

> Worked in Centralized Email :
. It includes segregating the documents and uploading it into iportal.

PROFESSIONAL ACHIEVEMENTS :
. Received Platinum award for the month of Dec 2009 and Bronze award for the month of jan 2011.
. Got appreciation for good quality work thru mails and thank you cards from FLMs .
. Appreciated with a certificate for training for different training programmes.
. Got the Certificate of Excellence for producing the Significant Quarter on Quarter improvement throughout.
. Got appreciation for maintain good rappo with the team and helping teammates to resolve any query

Strengths :
. Good communication, managerial & interpretational skills.
. Problem analysis and solving skills.
. Ability to work in teams.
. Good Team Player.

EDUCATIONAL QUALIFICATIONS :
Degree : Bachelors Degree in Commerce From Avanthi Degree
College.(Osmania University).
Intermediate : Board of Intermediate Education, Badruka junior college.
Schooling : Sree Vidya Higher Secondary School, C.B.S.E.

PERSONAL DETAILS :
Date of Birth : 3rd Feb 1982.

Date :
Place : Hyderabad

(KANCHAN)