www.ample-india.com Ample Technologies Pvt Ltd Bangalore : Marketing Manager

[Rajkumargautam]

Ample Technologies Pvt Ltd. Bengaluru/Bangalore : Marketing Manager

Designation: Marketing Manager
Experience: 5 - 7 Years
Location: Bangalore

Job Description:
* website management & content creation
* Brand Management : Develop Ample's & Products brand image.
* Initiating new tie ups.
* Plan, implement & execute newsletters & other communication materials for Ample.

Desired Candidate Profile:
MBA in marketing from a reputed institute,Confident, result oriented, excellent communication & interpersonal skills.5-7 yrs exp in mktg (Preferably from the IT industry) especially in the areas of carrying out promotional activities, branding etc.

Company Profile:
We devise & deliver customized solutions for our clients in the digital imaging, IT, print and video industry. We partner with some of the worlds best brands such as Apple, EMC, Adobe, Xerox, EFI, HP & Quark.

Address:
Ample Technologies Pvt Ltd
Ample Technologies Pvt Ltd # 91/1, 6th A Main,
10th cross H M T Layout, R T Nagar
BANGALORE,Karnataka,India 560032

Email Address: hr@ample-india.com
Website: http://www.ample-india.com

Keywords: Good Communication, Marketing Manager

[Guest-IJT]

Name : Neeta Pillai
Email : neeta.pillai AT yahoo.in
Designation / Skillset : Assistant Manger
Experience 7+

Resume :

Objective
I wish success and growth of the organization by undertaking challenging assignment and delivering timely result by applying my knowledge and skills. I also look forward to work in a professional environment to enhance and sharp my skills.
Summary
Technical/Non technical process training specialist
Developed successful training process for various clients
Designed and implemented training plans for different processes 3G, Blackberry, Corporate, Net connect CDMA 1X, HSD, RIM (Post paid & prepaid)
Handling a team of ten trainers
Educational Background
Master in Business Administration-Operations
University : Sikkim Manipal University
Bachelor of Commerce
University : Pandit Ravishankar Shukla University
Total Experience : 7 Years and 3 Months
Computer Skills
Application : Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Knowledge of Networking
Current Employment
Currently working with Reliance BPO Pvt. Ltd. as Trainer
1 Handling training for 3G,Blackberry, Corporate, HSD, Net connect, Rim processes
2 Training imparted for various tools like CLARIFY,ICCM,,AVAYA,RCRM,UCS, CDR Tool
3 The key concepts taught are workflow objects, assignable objects, workflow command, wipbin, queue Etc.
4 Managing the team of more than 5 trainers. Grooming them and guiding them to achieve their targets
5 Giving updates for operations coordinating with process and client service.
6 Coordinating with error handling team for technical errors happened in the process.
7 Imparting briefings / trainings to the team leaders as well as for quality.
8 Coordinating with the quality team to design the call evaluation sheet for monitoring the calls of the executives.
9 Managing training lab (on call training) for all the processes handled
10 Maintaining the training data for all the processes for audit & preparing the schedule for the training.
11 Coordinating with operations & Quality manager for the training requirements
12 Conducted interviews In-house & in vendor Locations. Member of Interview Panel for conducting group discussing & interviews for Internal Job Posting.
13 Conducting training through Video call conference for vendor location.
14 Handling MIS for more than 4 Process at one time which includes the End to End tracker of each process.
15 Preparing Review for the process at the end of Month.
16 Keeping track of quality report for the process and process trainers & working on the root cause analysis to make Improvement.
17 Prepared process Document for 3G launch.
Achievements
Awarded For Best Trainer 2008-2009
Awarded For Best Trainer 2009-2010
Topped the Quality of 97.4% in 2007 (RIM)
Topped the Quality of 100% in 2008 (Net Connect Process)
Topped the Quality of 98% in 2009 (HSD)
Worked as Customer Support Associate (Broadband Enterprise) Reliance BPO Pvt. Ltd. Duration : from September 2006 to September 2007
1 Handling the team in the absence of the Supervisor.
2 Handling Sales & Technical queries from the customers.
3 Impart training to the newly joined associates.
4 Consolidating the reports for the team as per the clients requirements .
5 Working as a team coach in the absence of TL

Achievements
Certificate of Excellence for being “Brand Ambassadors of Broadband”.
Certificate of Excellence for being “Quality Topper “
Previous Employment
Dhavala Consultants Pvt Ltd (C.A Firm)
Duration : January 2006 – September 2006.
Position Title (level) : MIS Executive
Work Description : Managed operations of billing, collections, public relation, Documentation of Tax files, filing of Tax Return , home & car finance, Hr Management, Business Development, ISO Certification & Accountancy.

S.K.International (Hospitality Sector – Bangalore)
Duration : March 2005 – January 2006.
Position Title (level) : Operation Executive
Work Description : Was engaged in Hotel Reservations & Car Booking (Domestic & International). Raising Of Bills, Preparing of Commissions, Accountancy. Maintained MIS of Company, Done Telecalling, Marketing for Promoting of the Company.
Dhavala Consultancy (Abn Amro Bank - Car Loans Durg)
Duration : February 2004 – March 2005.
Position Title (level) : Processing Executive
Work Description : Processing of Applications, agreements, insurance cover notes for car loans of used and new vehicles. Cheque Banking, collection of Emi of bounces cheques. Telecalling for the confirmation of registration Certificates, Data Entry & Accountancy.

Date : ( Neeta Pillai )
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More Information about this submission and submitter :-
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Submission ID : 4459384
Date & Time : 8th Aug 2011 5:48 PM (UTC)
IP Address : 115.240.97.30
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