www.tescohsc.com TESCO Hindustan Service Centre Bangalore : Contact Centre Officer

[Rajkumargautam]

TESCO Hindustan Service Centre Bengaluru/Bangalore : Officer-Contact Centre
tescohsc.com

Designation: Officer-Contact Centre
Experience: 1 - 3 Years
Location: Bengaluru/Bangalore

Job Description:
• Graduate in any Discipline with prior experience in working in a phone based Customer Service team
• Excellent interpersonal skills
• Above average system skills
• Customer focus and a go-getter attitude
• Strong verbal skills
• Atleast 1 year full time production experience in a inbound voice support
• At least 2 years of work experience
• Should have worked in shifts
• Should have ability to adapt to change

Company Profile:
The Tesco Hindustan Service Centre (HSC) is the Global Services Arm for Tesco. The centre sits at the heart of the Tesco group, and provides IT and Business services to Tesco operations across Europe and Asia. Tesco was the first major international retailer to have a fully-owned support centre in India. Our core purpose at Tesco is to create value for our customers to earn their lifetime loyalty and Tesco HSC is dedicated to supporting those values by providing great service to our internal customers.

This unique IT and Business Services model means that our people have the opportunity to develop their careers across a wide variety of areas, gaining a diverse range of experience and working with a growing, world-class, professional team.

Address:
TESCO Hindustan Service Centre
# 81& 82, EPIP Area, Whitefield,
BANGALORE,Karnataka,India 560066

Website: http://www.tescohsc.com

Keywords: VOICE PROCESS

[Guest-IJT]

Name : CHANDRA SHEKHAR
Email : cshekhar_agra AT yahoo.in
Designation / Skillset : Market research & advertising.

Resume :
CAREER OBJECTIVE
I want to relish working in a premier company with dedication and determination, seeking with total commitment a challenging and responsible position that offers bright opportunities and then add value to my organization and myself.
PROFESSIONAL QUALIFICATION
Master of business administration from M.D. College Agra affiliated to UPTU Lucknow with 63.16% in 2009.
FIELD OF SPECIALISATION
- MARKETING
- FINANCE

AREA OF INTEREST
- Market research & advertising.
- Sales promotion & developing distribution channel.
- Securities.
EDUCATIONAL QUALIFICATION
S.no. Qualification Board/Univ. Passing Year Division
1. BBA Dr.B.R.Ambedkar University, Agra. 2001-04 Second
2. Intermediate UP Board 2001 Second
3. High School UP Board 1998 Second
COMPUTER KNOWLEDGE
- Proficiency in MS-Office.
DEVELOPMENT WORK
- Development work in Industrial Development Institution Lucknow UP (31/03/05-25/05/05).
SUMMER INTERNSHIP
Agra Sales and Marketing, Coca-Cola Agra with the topic of “THE COMPREHENSIVE STUDY OF THE BEVERAGE INDUSTRY FOR RETAIL ENVIRONMENT” under the Execution Manager Mr. Ankur Mittal.
INDUSTRIAL TOUR
- National Thermal Power Corporation, Badarpur Border, New Delhi.
PROJECT RESEARCH REPORT
"ANALYSIS OF PRODUCTS AND SEVICES OF HDFC" under the head of MBA Department of M.D. College Agra Mr. Rajkumar Yadav.
EXPERIENCE
One Year experience in Tata indicom Postpaid Connection as Sales Executive
One Year experience in Kotak Life Insurance as Financial Advisor.
CURRENT WORKING
- SEA TV NETWORK LTD. as SALES MANGER
SKILLS
- Effective Communication and good Presentation skills.
- Leadership and Managerial Skills.
STRENGTHS
- Ambitious & Optimistic.
- Strong Interpersonal Skills.

Date :
Place : (CHANDRA SHEKHAR)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4297667
Date & Time : 25th Jun 2011 7:51 AM (UTC)
IP Address : 122.177.166.97
Browser Info : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6
Predicted Country : India

[Guest]

One of the most unorganized recruitment process I ever came across. Tesco is one of the top notch retailer and I always loved Tesco and their service in U.K. But Tesco Hindustan service center has turn out to be a typical Indian offshore disaster. If the candidate is not treated

Tesco HSC not sure about the other services but the RECRUITMENT NEEDS TO LEARN LOT FROM Tesco U.K.

[Guest]

Tesco Job Vacancies

http://www.jobcentrejobvacancies.org...Vacancies.html

Are you looking to begin your career? Then start now to apply for Tesco job vacancies.
Tesco is the leading grocery retailer in UK and the fourth largest retailer in the world in terms of revenues. Historically

speaking, Tesco started its operation in 1965 and progressed slowly as the years passed by until it reached its dramatic

growth. At present, it is serves as the second largest among all retailers in UK. Because of its bigness, there are always job

vacancies available to all job seekers. At present, Tesco is a major employer in UK and it provided more than 260,000 jobs.

Globally, it offered more than 468,000 job opportunities. Tesco job vacancies are always available in different stores and in

their job offices.
Job vacancies at Tesco suit the capability of each unique individual. Not only that, Tesco job vacancies also fit the

availability of time of everyone who desires to be an employer there. Part-time and full-time jobs are available. Another

good thing is that shift-swapping is possible. Graduates, undergraduates and even students can apply to a job that they

want. Jobs can be anything from schemes for graduation, to accountants, to sales assistants and delivery drivers.

Everybody is welcome at Tesco and they guarantee that everyone can work in a way that suits their circumstances

Customer Assistant, among the common job offer in Tesco, involves the task of assisting customers so that they will have

the best pick that they are looking for. Since Tesco is very particular about achieving high level of customer satisfaction,

being a Customer Assistant is important since they are the front liners in terms of dealing with the customers.
There are also job vacancies at Tesco Head Office in the field of Business Development, Commercial Product

Development (clothing, food and non-food), Corporate Affairs, Corporate Marketing, Corporate Purchasing, Finance,

Group Security and Loss Prevention, IT, Operations Development, Personnel, Property, Supply Chain/Store Ordering,

Telecoms and Tesco Mobile, and UK Support Office. Each department needs administrators and coordinators,

supervisors and managers, so jobs are always accessible for people who possess those needed talents and abilities.

If you opt to work in the Tesco store and you possess the required skills, you may consider applying for Store Assistant.

With many stores across the UK, and a variety of roles, they are always in need of people who are passionate Store

Assistants. At Tesco, there are five different store formats where they could assign you. One is their Express stores that

offer customers great value, quality and fresh food. Another is their Metro stores that cater for thousands of busy

customers each week and offer a tailored range of food products. Third is the Superstores that provide a larger range of

products and include non-food ranges like DVDs and books. The other two are Extra stores and Homeplus stores that

provide the best non-food products.
Tesco really offers various job opportunities. So if you want to build career at Tesco, apply now, be hired and expect that

you will have a good start in developing your career.

[sudhirsjain]

SUDHIR.S.JAIN

sudhir00019 AT gmail.com
Career Objective :
To optimally utilize the present abilities, expertise, knowledge and to explore prospective markets for opportunities to create additional business avenues in the organization, so as to enable the organization achieve its goals and at the same time capture opportunities for constant learning and career development.
Work Experience :
- Working as an Audit Assistant in “Global Accounts Management” from past 1st-August-2009 to till date.
Key Skills :
- Involved in maintaining the books of accounts – Day book, Ledger, Internal and External Audit of Accounts, Direct and Indirect Taxes. Preparation of Financial Statements and finalization.
Educational Qualifications :
Examination
Discipline/
Specialization School/college Board/
University Year of Passing
Percentage secured
10th --- ST’Joseph’s high school.
Mysooru Karnataka Secondary Education
2006
55%
12th
Commerce Sri.Lakshmi Hayagreeva P.U College.
Mysooru Pre-University of Mysooru
2008
68%
B.COM(Bachelor in commerce)
Course Duration [3 yrs] Specialization University College Year Of Passing
Percentage Secured
6 Semesters Banking
&
Finance University of Mysooru S.B.R.R. Mahajana First Grade College Mysore 2008-11

55%
ACADEMIC PROJECTS
Company : Yuvraj Silks, Gujrathi Samaj, Aqua Oasis, Mysore Industrial Suppliers and many more projects driven over my Professional Performance.
Computer Skills :
Operating Systems : Windows 98/2000/XP/Vista
Basic : Ms Office 2003/2007
Tally : Tally 7.2, ERP 9.o
Co Curricular Activities :
College for Leadership and Human Resource Development programme.
Knowledge and Skills Sets developed
- Good logical, analytical, accounting skills and aptitude to work with numbers.
- Good hands on experience on Ms Office.
- Contribute the best for achieving team and organizational goals.
- Good communications and negotiation skills.
- Proactive, positive approach. Able to grasp/learn concepts and procedures.

[Guest]

I want to submit resume in Tesco Hindustan center. Please send me the link for submitting the resume.