www.sifycorp.com Sify Technologies Ltd Chennai, Mumbai : Sales Specialist, System Integration Sales, Solutioning

[Rajkumargautam]

Sify Technologies Limited Chennai, Mumbai : Sales Specialist_System Integration

Website: http://www.sifycorp.com

Keywords: System Integration Sales, Solutioning

Designation: Sales Specialist_System Integration
Experience: 10 - 12 Years
Location: Chennai, Mumbai

Job Description:
Overall large, complex account management including developing executive relationships, identifying sales opportunities, establishing value proposition, managing large bid response process, building sales pipeline, managing quarterly sales target and achieving quarterly and annual revenue commitments, closing sales. Should have demonstrated proficiency in matrix management to coordinate the efforts of internal organizations, craft a winning bid, including legal, pricing, product, regulatory etc.

Minimum 10 years telecommunications experience including 5 years in handling large accounts. Experience in managing high-end, complex sales environment will be added advantage. Should have worked on tender based bids in government and private opportunities.

Desired Candidate Profile:
Overrall large, complex account management including developing executive relationships, identifying sales opportunities, establishing value proposition, managing large bid response process, building sales pipeline, managing quarterly sales target and achieving quarterly and annual revenue commitments, closing sales. Should have demonstrated proficiency in matrix management to coordinate the efforts of internal organizations, craft a winning bid, including legal, pricing, product, regulatory etc.

Minimum 10 years telecommunications experience including 5 years in handling large accounts. Experience in managing high-end, complex sales environment will be added advantage. Should have worked on tender based bids in government and private opportunities.

Address:
Sify Limited
Tidel Park 2nd Floor 4 Canal Bank Road Taramani
CHENNAI,Tamilnadu,India 600113

Email Address: ramesh.aditya@sifycorp.com

[Guest-IJT]

Name : Nitin Gole
Email : nitin.gole_147 AT ymail.com
Designation / Skillset : Officer / Assistant manager
Dear Sir / Madam,
My name is Nitin Gole and currently i am working in ICICI BANK in Credit Card Operations. Here i attached my Resume for your reference if any profile match with my resume kindly confirm me.
Thanks & Regards,
Nitin Gole.

Resume :

Carrier Objective
To seek a challenging position with a growth oriented organization where my abilities of problem solving and innovative skills will be utilized to their full potential.
Career Highlights :
ICICI BANK LTD.
Designation : - Junior Officer.
Currently working with ICICI Bank Ltd. Ltd . Mahape – Navi Mumbai Working in AMU (Account Maintenance Unit) Team under Credit Cards Operations from 7th December 2006 till Date.
Area of Interest :Banking Back office-(Operations).
Currently working with AMU (Account Maintenance Unit)
- Current Activities :(AMU Activity )
- Extracting SR (Service Request) Dump using SAS for daily exercise..
- Checking the SR details as well as notes with the System and make sure that the necessary Steps are being followed as per the guidelines.
- Maintaining the daily SR making file for checking purpose on daily basis.
- Handling various types of SR’s such as Misc., addon, replacement of card, alert, renewal of cards, etc.
- And also changing the address of the cards in the system through address change
SR’s.
- Reverting on mails for various queries such as card is not renewed, not reissued,
Etc.
- Solving SR’s :
- Extracting SR(Service Request) Dump using SAS for daily exercise
- Checking the SR details with the System and make sure that the necessary Steps are being followed as per the guidelines.
- Addon setup only for the Primary card holder (i.e.only for blood relation say wife, child, brother, sister).
- Responsible for the extension filed updation for Approved cards.
- Responsible for the renewal of card before the card gets expire.
- Remove Auto Debit Facility of the Cardholder as per SR’s (service request).
- Maintaining the MIS on daily basis.
PREVIOUS ACTIVITIES :
- Handling customers complaints through FCRM.
- Responsible for solving escalations of unresloved call-centre queries.
- Responsible for creating Work flow, Merchant identity and terminal identity.
- Giving High Priority to * & A Grade Merchants.
- Capturing the merchant details in server Ctl & BASE 24 System.
- Creating Merchant ID (MID) & Terminal ID (TID) in Ctl System.
- Creating Call log in Vendors System for the Installtion of EDC.
- Co-ordinating with sales team related to application processing
- Responsible for solving escalations of unresolved call-centre queries.
- Attending meetings on Banking Operations like Level 3.
- Handling special project : ECOM (ELECTRONIC COMMERCE)
- Configure Backend Setup for Merchants.
- Follow up with sales team for any query.
- Maintain MIS for all activities being done.
- Handling special project : KYC (KNOW YOUR CUSTOMER)
- Documents are send by product team to OPS for further process.
- After checking done approved cases have to be scanned.
- After scanning the images have to be uploaded in OMNI CAPTURE.
- After OMNI CAPTURE is done it has to be downloaded in IBOX.
- Handling special project : RCU FRAUD MERCHANT
- Deleting all the RCU fraud merchant as per the confirmation from RCU Team.
- We update this merchant in Masteronline site & they cannot be reactivated.
- Handling special project : DCC MERCHANT
- Receiving Enrollment form sales team.
- Mid/tid, Setup & Call ticket generation.
- Past Experience :
Worked as an Executive with Punjab and Maharashtra Co-operative Bank Ltd. (PMC) for 6 months in loan department.
Education :
- Passed B.COM from K.J.Somaiya College (Mumbai University) in the year March 2006.
- Currently Pursuving PGDBA(Post Graduate Diploma In Business Administration) from Welingkar institute.(Specialization in Finance).

Computer Skills :
- Basic knowledge of computer. (Word, Excel, Access, Power Point. Windows 2000, 98).
- Proficient in excel.
- Exposure of Banking Software :
- FINACLE is widely used for viewing the credit card related information required for cancellation.
- Prime CTL Software specially designed for credit cards.
- FCRM View SR’s and Get the Details.

Signature
Date :
Place : Mumbai Nitin .N. Gole.
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4343896
Date & Time : 7th Jul 2011 6:09 PM (UTC)
IP Address : 203.192.241.82
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; chromeframe/12.0.742.112; InfoPath.2)
Predicted Country : India