www.convergys.com India Services Pvt Ltd Pune : Non-Voice Transactions Back Office Executive

[mskavi]

CONVERGYS India Services Pvt Ltd Pune : Back Office Executive / Non-Voice - Convergys India Services Pvt Ltd

Designation: Back Office Executive / Non-Voice - Convergys India Services Pvt Ltd
Experience: 0 - 2 Years
Location: Pune

Job Description:
Backend non-voice process. Graduates/Undergraduates can apply. Work in Day shift for an international process. No Functional Area exp required. Walk in directly at Convergys, RMZ westend, near parihar chowk, D.P Road, Aundh, Pune, Land mark next to Mc Donalds.

Desired Candidate Profile:
Graduate/Undergraduates can apply No Functional Area experience required.

Company Profile:
Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.

Website: http://www.convergys.com
you can forward your resume on ccopune@convergys.com

Keywords: Other Fresh Grad , Data entry , Back - end / Transactions Processing Non - voice

[antho]

ANTONY DENISON.
Hanuman Galli, Sainath Chawl, Room No – 20, Kanjur Marg (East), Mumbai – 400 042.
Email: ultimate_star2008 AT yahoo.com , antho_9991 AT rediffmail.com
Mobile No. 9930843331.

OBJECTIVE: Looking for a challenging position utilizing organizational, interpersonal and communication skills where my knowledge and skills will have valuable application and afford a good professional career.

ACADEMIC QUALIFICATIONS
Qualifications Board/University Year of Passing Class
B.Com Passed Mumbai University (St. Xavier’s College, Fort, Mumbai) 2008 - 09 II
H.S.C. Passed Mumbai Board 2004-2005 II
S.S.C. Passed Mumbai Board 2002-2003 II

Additional Qualifications
- Completed Master’s Diploma in Computer Hardware & Networking Engineering.
- Completed Diploma Course in Windows Server 2003, C.C.N.A & Linux.

PROFESSIONAL EXPERIENCE:
- Worked with Dew Incorporation Pvt. Ltd as a Computer Operator for 1 year.
- Worked with Zenta International Pvt. Ltd (International BPO) as a C.R.A (Customer Relationship Associate) for 1 year.
- Currently working with GENERAL EDUCATION ACADEMY HIGH SCHOOL as a Hardware Engineer.

HOBBIES:
- Playing Football, Cricket & Listening Music.
- Playing Carom & Chess.

PERSONAL INFORMATION
Name : Antony Denison.
Address : Hanuman Galli,
Sainath Chawl,
Room No – 20,
Kanjur Marg (E),
Mumbai – 400 042.
Contact No. : 9930843331.
Date of Birth : 04th June 1986.
Gender : Male.
Nationality : Indian.
Interests : Traveling, Sports, and Music.
Languages Known : English, Hindi, Marathi, Tamil, Telegu & Malayalam.

Date :-
Place :- Mumbai.

(ANTONY DENISON)

[usha laxmi]

Email: usha_mkiran AT yahoo.com

Objective:
To become a successful person by utilizing resources and learn new things and work better for the organization. Seeking a quality environment where my Knowledge is shared and enriched.

Education:
. Master of Computer Application from Nagarjuna University with 75% (2000-2003).
. Bachelor of Science (electronics) from Nagarjuna University with 86% (1997-2000).
. MPC (EM) from Board of Intermediate Education, Andhra Pradesh with 81% (1995-1997).
. SSC (EM) from Secondary School Education Board, Andhra Pradesh with 75%.

Technical Skills:
Operating Systems : WIN-98,NT,2000,XP.
Languages : C,C++.
Front End : Visual Basic 6.0.
RDBMS : Access, SQL-Server 2000.
Tools : crystal Reports
Web Technologies : ASP, Html.
NET Technologies : C# , ASP.NET.
Web designing : HTML, Photoshop 6.0.

Abilities:
. Interested to learn new things
. A good supporting person in the working team
. Ability to work under pressure
. Prompt courteous and professional at all level and time

Technical Abilities:
. Completed lower in typing and hands on operation on keyboard.
. Undergone Training on Medical Billing from Silpa Infotech Ltd.
. Perfect in patient entry, cash posting and transaction entry.
. Perfect in Patient Billing.
. Worked on cash denials, transmission rejections.
. Know month close, transmission process, day close and running AR reports in Medical Manager software.
. Undergone training for six sigma yellow belt.
. Undergoing training for Medical coding.

Medical Billing Softwares:
o Worked on Medical Manager Software.
o Have an idea on Medisoft Software.
o Worked on Medic software for 1 year.
o Working on Medaz and Script systems software.

Rewards received in Intellisight India:
- Commendable Certificate from our COO for best performance for 3 times.
- Most Consistent Performer Award for the 3rd Quarter.

Rewards received in Nipuna Services:
- Best Performer award for high productive for 8 months.

Claim Processing :
Working on HOD software.

Experience:
Presently working at Atrinova IT consulting as Sr. Process Associate.
Worked in Nipuna Services from October 2006 to October 2007.
Worked as Sr.Process Associate in IntelliSight India Pvt Ltd from July 2004 to October 2006.

Assignments at Atrinova:
- Quality Checks of new demos and the charges and maintained error log for this.
- Maintained a production report of my team members.
- Analysing the rejection and denial claims.
- Working on AVR calls of insurance for claim status.

Assignments at Nipuna Services:
Project- Claim Processing
- Processing HCFA forms (updating hcfa data on HOD with conventions).Updating the related data from HCFA forms to software, that is needed by insurance company.
- Auditing the claims done by the associates.

Assignments at Intellisight India Private Limited:

Project - Medical Billing

Downloading :
- Downloading files (Charges, Cash, AR Files, Denials etc) received from front office and updating in the excel sheet on daily basis.
- Checking for the duplicate files received from onsite.
- Allotment of files to my team members.

Charges and Demos:
- Entering new demos and checking for the existing demos along with the eligibility for the insurances.
- Entering charges and checking duplicate charges.
- Posting Cash (copays) if any, paid by the patient at the time of visiting the Doctor.
- Updating AR Calling Log for any pending details of an insurer.
- Intimating pending report to onsite office periodically and following it up to see that the data is updated.
- Worked on Hospital Charges and maintained Tracking Sheet for this.
- Quality Checks of new demos and the charges and maintained error log for this.
- Maintained a production report of my team members.

Cash Posting:
- Check for the Duplicate Payments.
- Verification of EOB's (Explanation of Benefits) before cash posting and keeping follow ups if necessary.
- Cash posting while considering the flipping between the insurance options contracted by a patient.
- Keeping track of denials.
- Maintenance of daily close regularly complying QCD (Quality Checked).
- Coordinate with Manager in Data Transmission.

Projects Done:
www.Perfumelake.com

Web Technologies : ASP 3.0,Html.
Scripting : JavaScript.
Component tool : Visual Basic 6.0
Tools : Visual Interdev 6.0, FrontPage.
Database : SQLServer 7.0.

It's an online sale for the Branded perfumes for US based customers. It includes customized view for the various types of the costumers, various brands that have searching capabilities.

Customers can select their products through shopping cart and purchase with the credit card. The Administrator can post new products which has customized view for the administration. He can generate the reports on sales and customer information.

Sales Promotion System
Front End: Visual Basic 6.0, VBA (MS word)
Back End: SQL Server 7.0.
Tools: Toad 6.3

Description:
Sales Promotion System automates all the activities related to beverages sales promotion like Invoices against Purchase Order sent. Sales Manager / Sales Executive Details, the standard beverage brands, categories, grades, depot details, retailers, monthly / weekly sales. This product also caters to the attractive gift package provided by the distillery to the retailers. It keeps track of gift article management where in articles issued to sales executives, gifts or cash Settlements are covered. It generates pay slip.

[kapil bajaj]

Hi My name is kapil Bajaj.
I am live in Uttam Nagar in New Delhi. Write now I am working Merchandising Company and m alos looking for a change. If u have backend vacancy in delhi in any bpo industry. Please contact me. Kapil_bajaj AT ymail.com
My typing speed approximately 50 words per and I have also done Office management course.

Thanks & Regards

Kapil Bajaj

[Guest]

Palvinder singh Mobile: 9272148821
Palvinder.singh11 AT yahoo.com


Objective

To procure the challenging position in the organization where I can promote my ideas and knowledge with the best qualities.


Personal Details

Name Palvinder singh
Date of Birth 01 Jan 1987
Sex Male
Marital Status Single
Languages known English, Hindi, Punjabi
Hobbies & Interest Cricket
Achievements Rewarded with WOW Award for excellence performance in current role with Guru nanak Rice mill.
Address Ramco Residency, S.r no:-133/1, room no: 302 Gurudhwara road. Akurdi , pune

Computer Skill Set

Operating Systems Windows 98, Win XP, Win 2k3, Excel
Typing speed 30.Wpm

Educational Details

Degree Institute Class
Higher Secondary School Certificate (XII) Domana Higher secondary school
(J & K Board ) First Class
Secondary School Certificate (X) Holy mother high school (J & K Board) Second class
B.Com S.P.M.R college of Commerce (Jammu university) Second class


Experience

1: Worked in Guru Nanak Rice Mill as a Accounting Trainee from Feb 2006 to March 2008.
Job description: Maintaning Journal, cash book, Ledger’s, Trial Balance ,Profit and loss accounts, balance Sheet and bank reconciliations statements .
2. Working in Tata Business Support Service Limited as a Customer Care executive from Apr 2008 to Oct2009

Job Description:Taking inbound calls of customer and solving customer queries related to telecom services.

[Guest Poster]

i am interested in that profile my contact no. is 9028761285

[mohdakram]

Hi,
This mohd akram qureshi from jaipur. i am looking for a job in non-voice bpo so if there is any kind of job matching with my profile please let me know.
Thanking you sir
With regards
akram

[Abhijeet Ghosh]

Hi Sir,

I am Abhijeet Ghosh from Siliguri, West Bengal. I am a B.Com(Hons.) Graduate from Siliguri College of Commerce. I have computer knowlwdge of MS-Office,Internet,Chatting,etc.

I have worked with G.S. Computers as Office Executive for 1 year & after that I have worked with Firstsource Solutions Ltd. for 13 months as Customer Support Associate.

I want to apply for the Non-Voice Process

Contact Information:
================
abhigh AT gmail.com
Mobile : +91-9832092389 / 9851330713

[maniishuni]

Kapil Sir you have done your office managment course and then too u are making so much gramatical mistakes.

[tasleem pathan]

Hi, My Name is Tasleem Chowdhary, i am looking for Back office job. I am Commerce Graduate and have one year non-bpo exp and 7 months domestic bpo exp. my contact no. is 9960565159

[Lavneesh Pal]

CURRICULUM VITAE
LAVNEESH PAL
H.no 46/6 Pawar Bagh, Beside Ganesh Mandir, B.T Kavre road, Ghorpadi , Pune- 36
Mob no-09730512329..
Email- lavneesh.pal AT gmail.com
lavneesh.pal AT rediffmail.com
Objective: To work in progressive, professional environment on challenging project that allow me to use my best skills in System Administration & Networking. The career objective is expected to be very competitive and to work in an environment where work will give me satisfaction, and I would like to be an icon in the field of emerging trends and technologies and work full heartedly for the benefits of organization.
Educational Qualification
MCM (Master Of Computer Management) from RSTM UNIVERSITY NAGPUR IN 2008.
Certifications
1. Microsoft Certified Professional (MCP).
2. Pursuing for Microsoft Systems Administrator on Windows Server 2003 (MCSA).
3. Knowledge of Hardware Maintenance & Basic Networking.
Employment
Serving as a System Administrator in Applets.com from Jan 2008 to Feb 2009.
Working Responsibilities : Managing , Maintaining and Troubleshooting Desktop Hardware,Printer and Local Area Network of 15-20 Machines.
Serving as Technical Person and Floor Manager in Sqsline Infotech Pvt. Ltd from Feb 2009 to Feb 2010.
I am Currently Employer in Mphasis as an HP company in Pune as a Technical Support Associates
Skilled Qualities in Specific to System Administrator :
1. Configure the DHCP and DNS Server in Windows 2003 Server and manage the Network System.
2. Actively involved in help desk support and involved in solving day-to-day user's Application, Network issues and PCs and Laptops troubleshooting, Hardware maintenance.
3. Installation and configuration with Windows 2003 server with DNS, DHCP Server, RIS, Terminal services, file & print servers
4. Installation and Configuration Windows Domain Controller.
5. Installation of Additional Domain Controller and Member servers.
6. Installation configuration and maintenance (Backups/Recovery) of Database Servers like Microsoft SQL Server 2000/2005, Analysis Services, Oracle Database Server (9i,9.2,10g)
7. Installation of clients Systems with Operating System, SQL client, Oracle client, Various Software Development tools like Visual Studio 2008, Visual studio 6.0, Visual studio 2005, various third party tools & controls, installation of Source Safe etc
8. Installation and Configuration of Web Server Like IIS server Terminal Service, Website Publishing etc,
9. Installation and configuration of VPN for clients to work from home.
10. Performing Unattented and RIS type of installation for client OS.
11. Users and Group Administration, Managing User’s Local and Roaming Profile.
12. Implementing and Managing Disk Quotas, Object Access Control, Group Policy, Offline Folder Access Planning Strategy for data Backup , Object Access Auditing and Monitoring and RAID Level 0,1 and 5.
13. Installing ,Administering And Trouble Shooting Local and Networking Printers.
14. Configuring, Monitoring and Optimizing Server Performance.
Declaration:-

I here by declare that the statements made above are true, complete and correct to the
best of my knowledge and belief.
Place: - Pune.
Date: - ------------------- (LAVNEESH PAL)

[Guest]

Dear Sir / Madam,
I am looking for a job.
I have 22 years experience and at present working in Sharp India Limited, Pune Nagar Road, Koregaon Bhima, Taluka Shirur, Dist. Pune as Officer Sales.
I am giving my detailed bio-data for your ready reference and request you to considered the same positively.
Thanking you,
Yours faithfully,
Anil Ayanna Chalmal (Cell No. 9422315607)
------------
BIO-DATA
Name : Anil Ayanna Chalmal
Address : Ashok Bhoite Nagar, Manaji Baug, L.K.Road, Khadki, Pune:411003
Maharashtra
Cell No. 9422315607
Date of Birth 1st August, 1966 ( 01/08/1966)
Status : Married No. of Children : Two Sons – Age 13 years and 11 Years.
Qualifications B.Com Passed – March 1987, Pune University(II Class)
M.Com Passed – May 1990, Pune Universitiy (External)
Shorthand 80 W.P.M. GCC Examination Passed May 1990
Typing 60WPM GCC Examination Passed May 1988
Language Known Speak Read Write
Marathi v v v
Hindi v v v
English v v v
Telugu (M.T.) v x x
Experience : 22 Years
Gross Salary : Rs.2.76 Lacs P.A.
Expected Salary : Rs.3.60 Lacs P.A.
Job Profile :
1. Logistics – Preparation of Monthly and Weekly Model-wise, Product-wise Despatch Plan as per Stock and Sales Plan. Arranging vehicles. Follow-up with Branches, Production Dept. and Stores and transporters.
2. Advertising : Preparing Purchase Orders. Bill Passing. Preparation of Advertisement Expenses statements.
3. 0% Interest Hire Purchase : Sending Letters to Finance Companies, Collecting data from Finance Companies and Processing claims of 0% Interest Finance Scheme.
4. Other :
- Sales Co-ordination
- Taking Dictation, Typing, Filing. Tickets Booking.
- Preparation of Debit Notes, Credit Notes, approvals.
- Keeping data of 7 Years Warranty Scheme.
- Related communications.

Work Experience :
1. From 24th Sept. 1987 to 23rd Sept. 1988 worked as Commercial Trainee as General Clerk in Kirloskar Oil Engines Ltd., Khadki, Pune.
2. From 15th May 1989 to 15th June 1991 worked as typist – clerk in Filtron Engineers Pvt.Ltd., Vithalwadi, Pune : 30
3. From 16th June, 1991 to 18th April, 1992 worked as EDP Dept. Asst. in Sunmick Exports Pvt.Ltd., Boat Club Road, Pune – 1
4. From 20th April, 1992 to 25th July 1995 worked as Junior Stenographer in Sulzer India Limited – Aundh, Pune – 7
5. From 26th July, 1995 to 22nd December 1995 worked as Stenographer in Kirloskar Computers Limited, Bhandarkar Institute Road, Deccan Gymkhana, Pune – 4
6. From 22nd December 1995 to 24th November, 1996 worked as Secretary in Indo Balzers (India) Ltd. presently known as Balzers India Limited, E-22, MIDC Bhosari, Pune.
7. From 25th November 1996 to 30th July 2005 worked in Sharp India Limited, Pune – Nagar Road, Koregaon Bhima, Taluka Shirur, Dist., Pune as Stenographer.
8. From 1st August 2005 to 28th June 2006 worked in Finolex Cables Ltd., Pimpri, Pune as.,Materials dept. Secretarty.
9. From 29th June 2006 to till date working in Sharp India Limited, Pune – Nagar Road, Koregaon Bhima, Taluka Shirur, Dist., Pune as Officer – Sales.

[shreesh]

I have worked with Convergys and its excellent company and has best Rewards and Recognition and has separate team for employee engagement.

If anyone interested in Jobs at Convergys Gurgaon Freshers/Graduates/Backend/Chat Process/US/UK Shifts.AC cabs.Free cabs.

Click on my name. http://jobsinconvergys.blogspot.com/

[Guest]

respected sir
i woul like to apply for Back Office Executive.
NIVEDITA B SOLANKE
Email : nbsolanke AT gmail.com
________________________________________
Objective
To be a Successful career oriented women in the industry. Business Development/Explore and develop my knowledge and challenges in work towards the growth of organization with great satisfaction.
Education

Bachelor of computer Application(III rd Year)
IMTR College Tilak University Aurangabad – Currently Pursuing
Higher Secondary Certificate (HSC) - Passed IInd Class (57.33%)
Pune Board
Secondary School Certificate (SSC) - Passed Ist Class (60.73%)
Pravara public School (Pravaranagar-Loni)
Key Attributes
Knowledge of Computer Skill, Flexible, Positive Attitude, Team Work
Technical Skills
- Programming Languages : C Programming Language
- Database : SQL queries
- Operating System : UNIX, Windows
- Others : MS-Excel, MS-Word, MS-PowerPoint

Achievements
Academic
- Got a first prize in essay writing at zone level
- Got a first prize as a House captain
- Volunteer in national level conference junoon-07
Experience
- Worked in “Varroc Engineering Pvt, Ltd”.,for Three Years and Six Month an store dept.
- Currently working as a “Office Administrator “in a firm called “Time Engineers”.
Hobbies
- Sketching
- Listening to music
Extra - Curricular Activities
- Always been an active student in various cultural academic activities
- Actively participating in sports competition
- Participating in debate competition