www.sterlit.com Sterling IT Center Ahmedabad, Baroda : BPO KPO Quality Analyst

[mskavi]

Sterling IT Center Ahmedabad, Vadodara/Baroda : Urgent Opening for the post of Quality Analyst
Website: http://www.sterlit.com

Keywords: Quality analyst, QA, bpo,kpo, analyst

Designation: Urgent Opening for the post of Quality Analyst
Experience: 2 - 4 Years
Location: Ahmedabad, Vadodara/Baroda
Compensation:
Salary is negotiable as per your Experience
Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 06 Aug 2009

Job Description:
Candidate will be responsible for editing in final level for US based customers

Desired Candidate Profile:
Candidate will be responsible for editing in final level for US based customers
* Interested candidates with prior experience can give a call to request an interview

Company Profile:
Sterling IT Centre is a reputed name in the BPO/KPO industyr of Vadodara. We are also coming up with a branch in Ahmedabad.

Executive Name: Mr.Dipankar Naik

Address:
Sterling IT Center
103-104, Opal Square,
B/H express hotel, R.C.Dutt road,
Alkapuri
VADODARA,Gujarat,India 390007

Email Address: info@sterlit.com

Telephone: 9376211762

Keywords: Quality analyst, QA, bpo,kpo, analyst

[Guest]

i m looking for the job

[Guest-IJT]

Dear Sir/Madam,
It is humble notice for you, my name is sanjaya kuamr kar i am pursuing graduation from berhampur university, presently working with NCCB PVT LTD as a computer operator, previously worked with MAX NEW YORK LIFE INSURNACE CO LTD as a MIS EXECUTIVE so i can hope & assure serve to your estimated organization & repute as a MIS EXECUTIVE. I hope to you as well your repute you should be give to chance for serve my candidature & me.
Note: Let me know through my email id & mob no.

SANJAYA KUMAR KAR
Wz-G-13, Milap Nagar, Uttam Nagar,
New Delhi:- 110059
s.kar66 AT gmail.com
9716028112

Objective:

Secure a position whereby I can apply, acquired skills and experience, working in a team environment, thereby continuously growing and contribution to the objective of the organization.

Personal Strength:

Maintain a positive attitude in the fact of changes in work assignments.
Ability to inspire creativity among team members.

Qualification:
- Pursuing B.A Berhampur University in Orissa
- 12th Standard from R.S.C. Regional Science College, C.H.S.E.
- 10th Standard from Sri Sri Sri Sidha Varivi High School, H.S.C

Work Experience:

Presently working with NCCB (Northern Credit & Collection Business) Pvt. Ltd.

- (Banking Verification Process)
Duration: 21st Sep 2009 to till date.

Job Profile:

- Basic job involves, Received Cases though e-mails from Different Bank’s & hand over for the same to Process Executive.
- All cases are tracking in excel for our Records & Generating MIS Reports. Like that Performance Reports every employee’s who’s how many cases done.
- Cases are dispatched to Bank through software’s given by bank’s instruction.
- All cases are punching in EDP (Electronic Data Processing) Systems with in TAT.
- Generating of MIS reports like than hours basis, daily basis, weekly basis, & yearly basis.

Worked with aok-Inhouse BPO Ltd. (Max New York Life Insurance Co. Ltd., India) as Executive

- (Insurance Process)
Duration: 22nd Aug 2007 to 20 Sep 2009.

Job Profile:

- Basic job involved, Collect the Document received from different locations.
- Maintain a Tracker/Record of all Documents in Excel.
- All Docs handed over to respective executive as per company guidelines.
- Handling in flow and out flow e-mails to head office and general office.
- Making Reports, Daily Basis, Weekly Basis, Monthly Basis & Yearly Basis. e.g. How many license create in our system’s.
- Making MIS Reports Like: - Agent Licensing, Agent Setups, Issuing License & NOC, Welcome Letter, License Renewals.
- Making MIS Repots Like:- Consolidate MIS for every month, daily basis e.g. scrutiny data, letter dispatch data etc. for report e.g. how much time expend for letter dispatched letter from date of setup to date of dispatched report give to management every day.

- Worked with Q-Tech Digital (Black Wiley & John Wiley Publisher, USA) as Executive

Duration: 2 Years.

Job Profile:
- Basic job involved converting PDF to XML Format.
- Analyzing the PDF Format File Received from client and distribution vendors through Smart FTP site.
- Handling of all query and current update. Informing the vendors according to instructions of clients.
- After distribution collecting the vendors Text Format File, Coded as HTML according to given by client instructions.
- After complete Proof Reading collecting files are other team members file convert the XML File through Epsilon Editors Program
- Software’s Skills:- ABBY Fine Reader, Altova XML Spy, Adove Indesign, Quarck, Epsilon Editors etc.


Technical Skills:

- Six months Certificate Course DTP (Desktop Publisher) from MIIT.


Personal information:

Father’s Name Mr. B.N. Kar
Date of Birth 20th June 1987
Nationality Indian
Marital Status Single.


LANGUAGES:

Oriya
Hindi
English