Farnell Electronics India Pvt Ltd Bangalore : Customer Support, Telesales, Freshers
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  1. August 3rd, 2009, 03:10 PM Post Count Number #1
    mskavi
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    Farnell Electronics India Pvt Ltd Bangalore : Customer Support, Telesales, Freshers

    Farnell Electronics India Pvt Ltd Bengaluru/Bangalore : Customer Service Representative( Freshers from reputed college only)
    Website: http://www.farnell.in

    Keywords: Customer Support, Telesales, Freshers

    Designation: Customer Service Representative( Freshers from reputed college only)
    Experience: 0 - 1 Years
    Location: Bengaluru/Bangalore
    Education:
    UG - B.Sc - Any Specialization,B.Tech/B.E. - Electronics/Telecomunication
    PG - Post Graduation Not Required
    Industry Type: Semiconductors/ Electronics
    Functional Area: Sales, BD
    Posted Date: 30 Jul 2009

    Job Description:

    - Handle phone-in enquiries & sales orders from customers.
    - Processing sales orders, preparing quotation.
    - Convert quotation to sales.
    - Maximise sales to customers through effective identification of cross/up selling and campaign opportunities.
    - Delivering customer satisfaction
    - Team working – showing consideration for colleagues
    - Perform outbound call activities – both in term of recruitment exercise or retention exercise.
    - Able to strike an intelligent and engaging conversation with potential and existing customers.
    - Managing the current recruitment and retention exercises in term of managing the database, email blast activities, related marketing activities.

    Desired Candidate Profile:

    - PC literate – basic knowledge of internet, emails, and keyboard skills.
    - Understanding/fluent with English
    - Communication – verbal and written, by use of appropriate words and phrases.
    - Team working – develops effective and supportive relationships at all levels.
    - Managing change – demonstrates a positive attitude to change and can prioritise as required.
    - Using initiative – takes responsibility for own actions and decisions.
    - Appreciates the consequences of delaying actions.
    - Taking ownership of the customer case.
    - Problem solving – analyses information accurately with appropriate speed.

    Company Profile:
    Farnell is a world-leading, high service, low volume distributor of electronic, electrical, industrial and maintenance, repair & operations (MRO) products. We have leading edge eCommerce capabilities and employ over 4100 people in 23 countries around the world.

    Farnell, part of the Premier Farnell group of companies, is truly a one-stop shop offering customers a multi-channel choice for over 430,000 stocked products from over 1200 world-class suppliers and providing a comprehensive range of value-added support services.

    Executive Name: Prathima Siddagangaih

    Address:
    Farnell Electronics India Pvt Ltd
    Theme House, 2nd Floor, Krishna Nagar Industrial
    Area, Off Hosur Main Road, Bangalore
    BANGALORE,Karnataka,India 560029

    Email Address: prathimas@farnell.com

    Telephone: 91-80-40003888

    Keywords: Cusomer Support, Telesales, Freshers
    Last edited by Guest-IJT; June 14th, 2011 at 05:50 PM.
  2. September 8th, 2009, 03:15 PM Post Count Number #2
    dream181
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    BE electronics freshers

    sir i am graduate of BE(Electronics) passed in 2008 and done diploma in Software testing and searching for job .if u have any vacancy pls inform me
  3. June 14th, 2011, 05:51 PM Post Count Number #3
    Guest-IJT
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    R. THANGAMANI
    thangamani_raju AT yahoo.co.in
    Objective
    To acquire challenging position in a professional organization that utilizes my abilities and commitment for a valuable career.
    Educational Qualification
    Course Name of the Institution/School Board/ University Year of Completion Percentage

    B.E.(EEE) Park College of Engineering&Technology,
    Coimbatore.
    Anna university,
    Chennai.
    2010
    72 %
    HSC S.D.A Matriculation Higher Secondary School.
    State Board
    2006
    78.58 %
    SSLC S.D.A Matriculation Higher Secondary School.
    Matric
    2004
    75.54%
    Technical Skills
    - Languages known : C, C++
    AREA OF INTEREST
    - AC & DC DRIVES
    - MICRO CONTROLLERS
    ADDITIONAL PROFESSIONAL ACTIVITIES
    - Participated in CSIR sponsored National Level Technical Seminar on “Recent Trends in Monitoring & Control of Power System Disturbances” during 25th & 26th March’09 at Park College of Engg. & Tech.
    - Participated in two days national level seminar on “Load shedding/
    Restoration to power supply shortage “ sponsored by DRDO.
    EXPERIENCE
    - Six month worked as a SERVICE ENGINEER in INDUS ELECTRONICS PRIVATE LIMITED,Coimbatore.
    PROJECT
    TITLE : CAN BASED SYNCHRONIZED MOTION CONTROL
    INDUCTION MOTORS.
    HOBBIES
    - Typing
    - Surfing
    - Writing