Maersk Global Service Centers Ltd Mumbai : DRY/Reefer Claims Management, Marine Transport Insurance

[mskavi]

Maersk Global Service Centres India Pvt. Ltd. Mumbai : Manager - DRY/Reefer Claims Management

Website: http://www.maerskline.com

Keywords: Can be into Gneral, Marine or Transport Insurance also

Designation: Manager - DRY/Reefer Claims Management
Experience: 6 - 7 Years
Location: Mumbai
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: Shipping/Marine
Functional Area: Legal
Posted Date: 31 Jul

Job Description:

Purpose/Summary:
Manage the dry cargo claims to thereby:

Provide overall management for dry cargo claims.
Provide effective and efficient handling of cargo claims, P & I and other claims matters with aim to reduce costs of claims in cooperation with the commercial and operation sides of Maersk Line ensuring that customers receive fair and upright treatment.
Simplify business processes and enhance efficiency
Adjust Maersk Line cargo claims arising out of dry shipments. Supervise staff members. Develop, implement and administer effective loss prevention programs designed to reduce the financial impact to Maersk Line resulting from dry cargo claims by customers and dissatisfaction caused by such claims. Mitigate Maersk Line and affiliates’ expenses and/or exposure by salvaging unclaimed/unwanted cargo.

Key Responsibilities:

Define/establish Key Performance Indicators and monitor performance against such KPI’s
Responsible for establishing and following up on budgets and actual financial results
Reduce global annual spend of claims pay-out
Handle notified cargo claims, customs fines, stowaway cases, ad hoc insurances, deviations and other claims and P&I related matters
Initiate action to improve global claims handling process and procedures
Review and approve settlement of claims exceeding local settlement authority
Make recommendation, initiate and pursue appropriate claims prevention measures
Maintain contact and provide notification to P&I club(s) regarding matters of principle, club cover, legal advice and guidance
Assist and advise the global claims organisation when and where needed on claims handling, legal issues and general risk management
Initiate training when and where needed
Assist in recovering claims from responsible 3rd parties
Improve knowledge and skills within area of responsibility through contact with insurers, clubs, reading of professional literature, participation in courses and seminars


Desired Candidate Profile:
Position Specifications:

Relevant management experience, preferably from functions within Line and/or Agency management
Knowledge—in-depth familiarity with Maersk Line’s operations, including vessel, terminals, and rail/truck; in-depth familiarity with Maersk’s bill of lading terms and applicable bodies of law, including U.S. COGSA and Hague - Hague/Visby Rules; proficiency in utilising electronics media to effectively/efficiently locate helpful information in adjusting claims
Communications—effective negotiation/persuasion skills; good writing skills to effect negotiation/persuasion logically and concisely
Interpersonal—must work well with others (superiors, peers, subordinates, experts and customers) and maintain good relationships under adversarial conditions
Problem solving—ability to think on one’s feet and maintain composure under pressure; ability to capitalize on strengths and defend weaknesses; recognizing one’s shortfalls and to seek expert help as appropriate
Financial insight, gained from positions associated with bottom line responsibility
Bachelor or similar degree in law or background in shipping or insurance
Proficiency in English - written as well as spoken

Technical Skills:

MS Office
Proficient user of “Claims Home Page”, Agents Manual and other claims/claims prevention related manuals and documents.
Proficient user of claims handling and related systems.

Learning Description:
Risk management and associated issues
Maritime law and P&I matters
Legal aspects of claims handling

Maersk Values

Company Profile:
ABOUT MAERSK GLOBAL SERVICE CENTRES
The Maersk Global Service Centers (GSCs) organization is a young entity in the Maersk Container Business. Our center team in Copenhagen is heading up the development and growth of the seven Global Service Centers located in India, China, Philippines and Costa Rica. The GSCs currently employ together some 5,000 colleagues.
As an integral part of the Container Business, the GSC organization plays an essential role in the pursuit of the overall CB strategy, in particular with regard to delivering the Best Customer Proposition and ensuring Cost Leadership.
The GSCs are established with the objective of delivering sustainable best in class quality and consistent service around the world with constantly seeking operational efficiency and driving process improvements.

ABOUT MUMBAI GLOBAL SERVICE CENTRE
The Mumbai GSC team has more than 1000 young and energetic employees operating out of state of the art facilities. Their round the clock operations supports activities like Documentation, Operations, Logistics and Business Support Services.

Executive Name: Nisha Thomas

Address:
Maersk Global Service Centres India Pvt Ltd
4th & 5th floor, Prudential Building Central
Avenue Road Hiranandani Business Park, Powai
MUMBAI,Maharashtra,India 400076

Telephone: Not Mentioned

Reference ID:
MNG _CLM

Keywords: Can be into Gneral, Marine or Transport Insurance also

[Guest]

Dear Sir,

This is to bring to your kind notice that I am attaching herewith my resume for your consideration towards a job opportunity in your reputed organization . kindly Review my credentials in the areas of shipping/marine/cargo/port Operations . I have expertise in overseeing the entire shipping/marine/cargo/port Operations, Navigation ;encompassing navigational planning;Cargo Operation’s(loading,unloading,stowage,segregation,lashing supervision etc); Medical Operations; Operations & Maintenance of Life Saving Appliances/Fire Fighting Appliances & Navigational appliances; Berthing / unberthing / Anchoring / Mooring / Ship manoeuvring ; System / Security Implementation; Regulations and Relationship Management .

Notable contribution also in counseler/instructor on maritime education & training .

I understand that working for any organization requires a candidate who is team oriented and is able to deal with people in various departments. I am confident that I possess these skills, which will help me to perform the job efficiently and effectively.

Looking forward for consideration & perusal.

Thanking you in anticipation

Your Sincerely
Isar Hashmi

hashmi.isar@gmail.com

[Guest]

I AM SANJEEV P PRAJAPATI A CLIENT OF MAERSK MY MERCHANDIZE WAS SHIPPED FROM CONSTANTA TO NAVASHEVA IN CONTAINER NO. MWCU5276445 AND THE BL.NO. MAEU860430747 AND HAD REACHED IN NAVASHEVA AT 2/7/2010 THE MATERIALS WERE SPOLED DUE TO NON MAINTANANCE OF THE TEM,PERATURE AS WHEN WE VISITEDTHE CFS AT NAVASHEVA THE TEMPERATURE AT THE CONTAINER WAS DISPLAYING 7 DEGREE WHEN WE POITED THIS OUT AT THE CFS AND A JOINT SURVEY FOR THE MATERIALS WERE ASKED WITH CUSTOMS FOR THE MATERIALS IT WAS FOUND IN THE SECOND DAY WHEN THE CUSTOMS AS WELL AS THE CLIENT IMPORTER WERE PRESENT WITH MAERRSK CFS MANAGER IT WAS FOUND THATTHE CONTAIENR WAS UNDERGOING REPAIRS AND THE CONTAINER SEAL WAS CVUT AND THE MATERILAS WERE INSPECTED THE ENTIRE MATERIAL WAS NO MORE FIT FOR HUMAN CONSUMPSION SINCE THEN I HAVE BEEN APPROCHING CLAIMS DEPARTMENT AND NOW IT IS MORE THAN 70 DAYS PEOPLE FROM CLAIMS DEPARTMENT HAVE STOPED ANSWEREING TO MAILS NEIGHTER RESPONDING TO TELEPHONE CALLS.

WHAT DO I DO NEXT PLEASE HELP
SANJEEV PRAJAPATI 09820602270

[Guest]

CURRICULUM VITAE
NAME : OM PRAKASH
Email I.D. – om_prakash_badal AT yahoo.com

ACADEMIC QUALIFICATION
BOARD YEAR STREAM GRADE
INTERMEDIATE SCIENCE (10+2) 1989 -1991 SCIENCE FIRST CLASS
SURVEYING QUALIFICATION
1. CERTIFICATE OF PROFICIENCY IN CARGO SURVEYING BY LLOYD'S AGENCY LONDON (CCSP STAGE 1 – PASSED WITH 94% MARKS)
2. CERTIFICATE OF PROFICIENCY IN CARGO SURVEYING BY LLOYD'S AGENCY LONDON (CCSP STAGE 2 – PASSED WITH 94% MARKS)
3. MARINE CARGO CONTAINER INSPECTOR CERT. FROM IICL USA
COMPETENCY CERTIFICATE
1. AWARDED WITH PRO-EFFICIENCY IN RADIO TELEPHONY / TELEGRAPHY BY DEPARTMENT OF TELECOMMUNICATION , GOVERNMENT OF INDIA. (COP SPECIAL CLASS) – RADIO OFFICER
2. FOREIGN GOING SECOND MATE WRITTEN PASSED IN 2002 (STCW 95).
OTHER QUALIFICATIONS :
1. CERTIFICATE IN TYPEWRITING,
2. DIPLOMA IN COMPUTER APPLICATION,
3. DIPLOMA IN TRAVEL MANAGEMENT.

STCW 95 SAFETY COURSES
1. GMDSS, INDIAN
2. MEDICAL FIRST AID,
3. PRO-EFFICIENCY IN SURVIVAL CRAFT AND RESCUE BOAT.
4. PERSONNEL SAFETY AND SOCIAL RESPONSIBILITY.
5. BASIC FIRE FIGHTING.
6. ADVANCE FIRE FIGHTING.
SEA EXPERIENCE :
FROM 1997 TO 2003, SAILED AS A RADIO OFFICER AND DECK OFFICER ON MERCHANT NAVY VESSELS. FOLLOWING WERE THE SERVICE EXPERTISE DURING ABOVE PERIOD.
A. SHIP HANDLING AND MANEUVERING. (TUGS AND SUPPLY
VESSELS WORKING IN OFFSHORE OIL FIELDS AND SALVAGE
OPERATION).
B. CARGO LOADING AND UNLOADING IN BULK CARRIERS,
GENERAL CARGO AND CONTAINER CARRIERS.
C. ISM/IMO DOCUMENTATION.
OTHER WORK EXPERIENCE :
AS MARKETING EXECUTIVE AND THEREAFTER AS CHIEF EXECUTIVE IN M/S BIHANI AIR TRAVELS PVT. LTD, CALCUTTA INDIA. FOR TWO YEARS.
CURRENT STATUS :
FROM AUGUST 2004, WORKING AS MARINE SURVEYOR/CLAIM HANDLER IN THE SURVEY DEPARTMENT OF M/S KUWAIT MARITIME AND MERCANTILE COMPANY (LLOYD’S AGENCY AT KUWAIT).
FOLLOWING ARE SOME OF THE EXPERTISE DURING MY CURRENT OCCUPATION :-
1. DRAFT SURVEY
2. OUTTURN SURVEYS FROM GENERAL CARGO VESSELS.
3. CONTAINER OUTTURN AND DAMAGE INSPECTION.
4. ON HIRE/OFF HIRE BUNKER SURVEY.
5. DAMAGE SURVEY
6. MARINE CARGO INSURANCE RELATED SURVEY
7. P&I SURVEYS(OIL POLLUTION, JETTY DAMAGE, SBM COLLISION SURVEYS ETC)
8. CLAIM SETTLING & CLAIMS HANDLING
9. EXPERIENCE IN VARIOUS TYPE OF INSURANCE POLICY AND CLAUSES AND REPLIES TO INSURER
10. MORE THAN ABOUT 3500 SURVEYS HAS BEEN PERFORMED SUCCESSFULLY SO FAR.
11. CONDITION SURVEY
NAME OF SOME INSURANCE COMPANIES/CLAIMS SETTLING AGENT I DEALT WITH FOR SURVEYS AND CLAIMS :
1. AIG
2. PICC CHINA
3. MITSUI SUMITOMO JAPAN
4. XCHANGING, LONDON
5. LLOYD & PARTNER
6. W.K. WEBSTER
7. CEEMIS
8. GULF INSURANCE CO
9. BAHRAIN KUWAIT INSURANCE CO
10. AL AHLEIA INSURANCE CO
11. ACE INSURANCE
12. GENERALI A. SPA
13. CHUBB INSURANCE
14. AON INSURANCE
15. ORIENTAL INSURANCE COMPANY
16. NEW INDIA ASSURANCE COMPANY
17. KUWAIT INSURANCE COMPANY
18. WARBA INSURANCE COMPANY
19. AXA
20. ROYAL AND SUN ALLIANCE
AND CONTINUES…..
NAME OF SOME SHIPPING LINES AND P&I CLUBS I DEALT WITH FOR THEIR CLAIMS :
1. MAERSK LINE
2. HAPPAG LLOYD
3. BALAJI SHIPPING
4. AMERICAN ROLL ON ROLL OFF CARRIER
5. BALAJI SHIPPING
6. PERMA CONATAINER LINES
7. P&O
8. THORESEN LINE
9. NORTH OF ENGLAND P&I CLUB
10. WEST OF ENGALND P&I CLUB
11. SOUTH OF ENGLAND P&I CLUB
12. STEAMSHIP MUTUAL
13. SKULD
14. ISLAMIC P&I CLUB
15. JAPAN P&I CLUB
16. CHINA P&I CLUB
AND CONTINUES……….
NAME OF SOME INTERNATIONAL CLIENTS I DEALT WITH FOR THEIR CLAIM AND SURVEYS :
1. DELMONTE FRESH PRODUCE
2. DOLE, PHILIPINES
3. EXPEDITOR INTERANTIONAL
4. COMBIND GROUP
5. KUWAIT OIL COMPANY
6. UNILEVER

7. NEXONS
8. BRUGG CABLE
9. PANALPINA
10. HELLMEN WORLDWIDE
11. PORSCHE & WV KUWAIT
12. SUMITOMO STEEL JAPAN
13. DHL
14. DHL GLOBAL LOGISTICS AND FORWARDING CO
15. CARGOLUX AIRLINES
AND MANY MORE…………
I POSSES A GOOD KNOWLEDGE OF ALL TYPE OF HEAVY PROJECT CARGO, TANKERS, BULK CARGO AND GENERAL CARGO AND NECESSARY LOGISTICS REQUIREMENT.
AT LAST I WANTED TO ASSURE YOU THAT YOU WILL HAVE A QUALITY EMPLOYEE WHO WILL BE ASSET FOR YOUR COMPANY AND MY CAPABILITY TO WORK WILL MAKE YOU PROUD FOR THIS SELECTION.
OM PRAKASH

[Guest]

SRUTHI.P

- sruthi.rejith AT gmail.com

OBJECTIVE :
Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in a challenging and creative environment.
TECHNICAL EXPERTISE
Operating Systems : Windows98/2000, Windows XP
Languages : Java(Sun Certified Java Associative),C,C++
WORK EXPERIENCE :
- VIKRAM SARABHAI SPACE CENTRE,Trivandrum.
JOB TITLE : Electrical Engineer
Oct 2010 – Till date.
KEY RESPONSIBILITIES
- Designing of the Electrical Project works of the high rise buildings.
- Quality assurance (QA) - systematic monitoring and evaluation of the various aspects of the project, to ensure that standards of quality are being met.
- Estimation of the Electrical Project works of the high rise buildings.
- Execution and implementation of the high rise building’s Electrical works, including HT & LT works.
- Coordinating Execution, Testing, Erection and commissioning and overall Electrical project management activities on projects.
- KERALA STATE ELECTRICITY BOARD, Calicut
JOB TITLE : Assistant Engineer
January 2010 –September 2010.
KEY RESPONSIBILITIES
- Routine Inspections of Electrical Transformers, Feeders, Compressors & Substation yard before the start and close of working hours. Carry out all electrical and engineering maintenance activities with due consideration of safe plant operations assessing all aspects of maintenance procedures.
- Periodic inspection of current load, voltage, frequency, alarm systems and DC supply.
- Maintenance of Electrical Feeders and Transformers in the Substation & Supervise the maintenance team on the timelines of Electrical equipments and troubleshoot them where all required and calibrate the equipments and report to the Lead Technical Engineers. Prepare Incident report sheets, Tag out sheets, Electrical Operations Reports etc along with daily Maintenance.
ON THE JOB TRAINING –
1. Organization : KERALA STATE ELECTRICITY BOARD,Calicut.
Position : Engineer Trainee
Period of work : January 2009-December 2009
SCHOLASTIC RECORD
Bachelors Degree in Technology, (B-Tech)
Electrical and Electronics Engineering with 68%
Calicut University, (2004-2008)
M.E.S College Of Engineering, Kuttipuram (NBA Accredited)
Malappuram, India.
QUALIFICATION UNIVERSITY/BOARD MARKS
SSLC - 10TH
KERALA
86%
PLUS TWO - 12TH
KERALA
78%
TECHNICAL EXPOSURE
- Undergone 1 week industrial training in FACT (CD), Ambalamedu
- Event coordinator of a national level technical symposium in our college.
- Program Organizer of Frequentz 2006, a National Level technical event organized by the Electrical Engineering Department of MES college of Engineering Kuttippuram.
- An active member of Association of Electrical and Electronics department of MES college of Engineering Kuttippuram.

[Guest]

RESUME
Email : kvvss87 AT yahoo.co.in
KADAVALA VEERA VENKATA SIVA SURESH (Trainee Electrical officer)
EDUCATIONAL QUALIFICATIONS :
QUALIFICATION INSTITUTION BOARD/
UNIVERSITY YEAR OF PASSING
B.Tech (Electrical & Electronics Engineering) Regency Institute of technology Yanam Pondicherry 2009
Diploma (Electrical & Electronics Engineering) Thandra paparaya polytechnic , Bobbili State Board of Technical Education & Training (A.P.) 2006
ICSE St. John’s Parish school, Vizag Indian School Certificate Examination ,
New Delhi 2003
Additional Course :
Course Institution Year Duration
Marine electrical and electronics officer
(MEEO) Coimbatore Marine College
2010 Five months
Certificate of Training in ELECTRICAL MAERSK TRAINING CENTRE INDIA 2010 5days
STCW MARITIME FOUNDATION,
Chennai 2010 15days
OTF HINDUSTAN INSTITUTE OF MARITIME TRAINING,
Chennai 2010 5days
CERTIFICATES DETAILS :
Description Issuing Authority Certificate Number Date of Issue Date of Expiry
Marine Electrical and Electronics Officer’s Course Coimbatore Marine College CMC MEEO 0073 30/04/2010
Fire Prevention & Fire Fighting MARITIME FOUNDATION MF/FPFF/3266/2010 19/01/2010 18/01/2015
Personal Safety & Social Responsibilities MARITIME FOUNDATION MF/PSSR/5105/2010 06/01/2010 05/01/2015
Personal Survival Techniques MARITIME FOUNDATION MF/PST/4997/2010 09/01/2010 08/01/2015
Proficiency in Elementary First Aid MARITIME FOUNDATION MF/EFA/5112/2010 13/01/2010 12/01/2015
Oil Tanker Familiarization HINDUSTAN INSTITUTE OF MARITIME TRAINING TFC/B463/09 01/10/2010 30/09/2015
Oil Tanker
Endorsement D.G. Shipping, CHENNAI DCE/OT/CHE/1299/10 29/12/2010 24/12/2015
WORK EXPERIENCE :
MAINTENANCE OF SUBSTATION OF 33kV/6.6kV/415V SYSTEM
- Looking after the outgoing feeders (for motors and all other loads) to properly in the panel side (power and control circuit) as well as field side
- Looking after all types of Permits while carrying out jobs in substation location.
- Moreover, all necessary jobs (E.P.M. checks of starters, batteries, etc.,) which are required to run substation throughout
INDUSTRIAL TRAINING :
- Undergone industrial training in VSP (Visakhapatnam Steel Plant), in Visakhapatnam
- Undergone industrial training in Thermal Power Plant at Sitta Nagaram
- Undergone industrial training in Regency Ceramic limited in Yanam.
PROJECT WORK :
- In Diploma “Study of Thermal Power Plant”
- In Engineering “Transformer Protection By Using Microcontroller”
Extra curricular activities : Gardening, Reading books and sports

[sonu007ipec]

VIJAY PRATAP SINGH
Email : vijaygud4nethng AT hotmail.com
LOGISTICS OFFICER PROFESSIONAL
EXECUTIVE PROFILE
- Dynamic professional with more than 1.6 years experience in Operation and Marketing, including 6 months in Retail Services industry.
- Presently working with North Eastern Carrying Corporation Ltd. in the role of Logistics Officer
- Proven track record in Operation and marketing various logistics services and proficient in handling operations involving client servicing.
- Adept in establishing Value propositions for Key clients for generating business and expanding market reach.
- Advanced exposure in business development and providing excellent services, thereby generating more revenue to the organization.
- Excellent communication and interpersonal skills, blended with strong analytical ability.
- Seeking challenging opportunities in Operations and marketing in Logistics and shipping Services industry.
Specialties
Business Development, Warehousing, Transportation & logistics Management.
CORE COMPETENCIES
Operation & Marketing – logistics & shipping – Revenue Generation – Client Services
PROFESSIONAL EXPERIENCE
NORTH EASTERN CARRYIN CORPORATION LTD. Since AUG.04/2010-Till date
LOGISTICS OFFICER (Operation & Marketing)
Established in Year 1968, We are one of the leading logistic solution provider with offices located throughout India. NECC offers a wide range of transport related services to meet every customer requirement. We provide a broad range of fright management and customized logistics solution backed by a single automated software programs.
Responsibilities :
- All operational work in logistics.
- Warehousing management.
- Business development.
- Maintain relationship with the customers.
- Operational report & billing.
- Rate quotation
- Marketing and making new clients.
- Collect the payment as in defines credit days.
- Supply chain management
Kutons pvt.ltd. Since Dec.2007- may.2008
Senior sales executive (Sales Associate)
The company offers a wide range of financial products and solution for life insurance and investment for the individuals and special tailer made products for the corporate.
Responsibilities :
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
- Maintain an awareness of all promotions and advertisements.
- Assist in floor moves, merchandising, display maintenance, and housekeeping
- Assist in processing and replenishing merchandise and monitoring floor stock.
- Aid customers in locating merchandise.
- Communicate customer requests to management.
- Assist in completing price changes within the department.
- Participate in year-end inventory and cycle counts.
.
EDUCATION
Master's Degree in Business Administration (International business & Marketing)
Iovely professional University, Punjab, 2010
Bachelor's Degree in business Administration (Management)
Idraprastha Engg. College, Ghaziabad, 2008
IT Skills
- Enterprise resources planning (9.0 version ) ,Tally 3.2
- Operating system :-
- XP professional ,2000 ,window 7 ,Vista ,
- Microsoft office (Word ,Excel ,power point ,Window Outlook )
- Excellent skills of using internet facilities
- Well versed with Internet Application
INTERNSHIP
Organization Rallison Pvt. Ltd. in 2009 (New Delhi )
Responsibilities I have to mange the whole supply chain. Ordering of raw material and mange the transport to inward and outward.
I was managing there warehouse with the help of software and reorder the raw material.
I have to mange the replenishment cycle.