Koenig Solutions Pvt Ltd Delhi : House Keeping Supervisor

[Rajkumargautam]

Koenig Solutions Pvt. Ltd. Delhi : House Keeping Supervisor

Designation: House Keeping Supervisor
Experience: 2 - 4 Years
Location: Delhi

Job Description:
This position requires total supervision of companys(24rooms) hotel located at Karol Bagh area. Looking after guest relation, co-ordination, guiding the team of care takers, houe keeping executives etc.

Desired Candidate Profile:
Male candidates with minimum 2-4 years of relevant experience,shall be able to speak & understand english language, shall be comfortable to work in shifts, candidates staying nearby Kaorl Bagh area is preferable.

Company Profile:
Koenig is an ISO 9001 Certified,innovative & successful software export and training company based in Delhi. We service customers all over the world and have partnerships with Microsoft,Red Hat,Cisco,Novell,Oracle, EC Council, Prometric, & CompTIA.

Address:
Koenig Solutions Pvt Ltd
23A, Times Of India Building,Shivaji Marg, Moti
Nagar, New delhi-15
NEW DELHI,Delhi,India 110015

Email Address: career@koenig-solutions.com
Website: http://www.koenig-solutions.com

Keywords: House Keeping Manager House Keeping Supervisor Hotel Supervisor

[Guest]

e-mail-sunitakinarkar AT yahoo.co.in
Objective : Seek the Position of Housekeeping Manager/ Asst Manager
SUMMARY : Knowledgeable and skillful Housekeeping Manager with great experience in taking overall responsibility for managing the housekeeping operations of hotels, farm house, offices, resorts and banks to ensure product quality standards are met and that optimum service is provided to guests.
Summary of Qualifications
- More than fifteen years experience.
- Thorough knowledge of methods of cleaning rooms, lobby and public areas
- Knowledge of the proper use and storage of cleaning chemicals, materials ( TASKI)
- Considerable knowledge of such equipment as vacuums, floor scrubbing machines, high jet pressures, vaccumat both dry and wet
- Ability to select, train, evaluate, motivate and discipline as needed.
- Ability to operate the department within the budget by appropriately forecasting and scheduling staff members.
- Working knowledge of all Housekeeping administrative functions to include scheduling, payroll and other clerical areas.
- Considerable computer software knowledge to include Word and Excel.
- Ability to lead, guide, direct, develop and motivate people at all levels and Team building and problem solving skills
- In-depth ability to speak, write, read and understand English and Hindi
- Uncommon ability to calmly handle difficult situations. - Written and verbal communications skills.
Professional Experience
Cavala Seaside Resort - Goa
H.O.D (Housekeeping)
April 2010 to dec 10
- Assumed overall control and responsibility of the Housekeeping Manager.
- Inspected guest rooms to ensure the highest cleaning standards are met.
- Provided counseling and supported team members in meeting their responsibilities and becoming part of the team.
- Ensured all team members follow hotel policies and procedures.
- Attended management meetings.
- Maintained proper room checklists, lost and founds, inventories etc.
- Motivated employees to provide superior customer service to guests.
- Monitored job performance daily.
- Met the attendance guidelines of the job and adhered to departmental and company policies.
- Monitored the day-to-day checking rooms for the maintainence.
- Keeping a close liason with front office and the maintainence departement.
Impression services pvt ltd gurgaon at I.G.I. Airport Terminal two Under (DIAL /GMR )
Project Executive
April 2009 till sep 2009
1 To take care of the cleanliness of entire airport premises both inside and outside.
2 Deploying the staff to their appropriate places.
3 Keeping a full stock of all the chemicals ( taski ) and all the machineries i.e walk behind, ride-on, vaccumat, floor scrubbing and polishing machines, high jet presures etc.
4 Keeping a liason with the managers of the terminal standards.
5 Informing about all the happening to the managers.
6 Attaining all the complaints regarding the passengers .
7 Maintaining the check lists etc.
8 Staff handling, keeping all the records regarding the staff, material, maintainences etc.
Alma Mater Agencies Pvt Ltd ( FARM HOUSE ) in Rajokri Westend Greens
1996-2009 ( April ) and Sept'09 till March'10
Housekeeping Manager :
- Manage the day-to-day activities of the housekeeping department, and other areas of the farm house which included painters, upholsters, tailors, carpenters, electrician, plumber and mason.
- Plan, schedule, and organize work to ensure proper coverage.
- Communicate and enforce policies and procedures.
- Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
- Develop and implement procedures for managing quality of the farm house and housekeeping, laundry services.
- Control expenses within all areas of housekeeping.
- All the Administration related work.
- Participate in the preparation of the annual departmental operating budget plans which support the overall objectives of the farm house.
- Conduct pre-shift meeting and review all information pertinent to the day's activities.
- Establish par levels for supplies and equipment.
- Replenish shortages and other business supplies for daily business. Assist with deep cleaning projects and assist housekeeping staff during unanticipated rush periods.
Interviewed applicants and hired qualified candidates

Ashok Country Resort ( Kapashera )
1995-1996
Housekeeping Supervisor :
- Assumed overall control and responsibility in the absence of the Housekeeping Manager.
- Inspected guest rooms to ensure the highest cleaning standards are met.
- Provided counseling and supported team members in meeting their responsibilities and becoming part of the team.
- Executed and issued notices of disciplinary action and positive feedback.
- Ensured all team members follow hotel policies and procedures.
- Expedited and oversaw special requests from the Front Desk.
- Attended management meetings.
- Maintained proper room checklists, lost and founds, inventories etc.
- Motivated employees to provide superior customer service to guests.
- Monitored job performance daily.
- Met the attendance guidelines of the job and adhered to departmental and company policies.
- Monitored the day-to-day checking rooms for the maintainenece.
Unique Home Maintainence Pvt ltd ( facilities services )
1 American Express Bank TRS in Wenger house C.P
2 American Express Bank LIC BlDG. C.P
3 American Express Bank Vasant Lok. V.V
4 Offices in Nehru Place, skylark bldg
5 United Telivision in panchsheel
Asst Housekeeping Manager :
1994-1995
Taking care of all the operations included in housekeeping and keeping a track of all the work and records in the appropriate areas, meeting with the managers of the different departments for the proper and smoothly running of the housekeeping staff and the cleaning process. Taking care of the cleaning materials and machineries.
Lion Cleaning Services ( housekeeping services ) C.P
American Express Bank. Connaught Place
Alcatel Network Systems, Electronic City, Gurgaon
1993-1994
Housekeeper :
1 Taking care of the entire cleaning of the premises.
2 Once in a week deep cleaning of the entire required area.
3 Scrubbing and Polishing of the floors.
4 Keeping a track on the materials supply and all the machineries being used both for inside and outside the premises.
5 Keeping a good relation with all the department heads for the upkeep of the areas and all the complaints regarding cleaning.
Hotel Hans Plaza ( Barakhamba Road ) Connaught Place
1992-1993
Floor Supervisor :
- Performed daily opening and closing of Housekeeping.
- Checked rooms inventory, assigned rooms to housekeeping staff.
- Inspected rooms and public areas thorough throughout entire hotel.
- Completed reports, verified status reports, reported status of all assigned rooms to Front Desk and inputted into automated computer system.
- Assisted Housekeeping Manager in completing payroll edits, created weekly schedules for Housekeeping staff according to forecasted hotel occupancy.
- Ensured highest productivity and efficiency in Housekeeping operations.
- Managed Lost & Found program and Key Control Program.
- Ensured stock rooms and trolleys were maintained with sufficient supplies.
- Assisted Housekeeping Manager with guest supply ordering, inventory, and monthly linen inventory.
- Provided excellent customer service (internal and external), and maintained good knowledge of hotel services, operations, local area & attractions, etc.
- Solved guest problems and effectively managed guest and team member issues and incidents (including injuries, accidents, emergency response, proper handling of situations etc.).
- Coached, counseled, motivated and maintained high employee morale, positive relations with the Housekeeping staff.
- Promoted team member empowerment and loyalty.
- Provided training to new employees
- Communicated effectively with Maintenance staff to ensure timely repair and maintenance throughout entire hotel.
- Communicated effectively with all hotel departments for all guest and operational needs.
- Ensured highest standards of cleanliness and quality.
Hotel Taj Palace Inter-Continental. S.P Marg
1990-1992
Housekeeping Supervisor :
1 Performing daily operation of the housekeeping on the assighned floors.
2 Checking rooms for the vacancy reports.
3 Checking rooms for the inventories and assighn areas to the house-boys.
4 Complete the reports,verify the status of the rooms, and to report the status to the Front Desk to be updated in the computer.
5 Managed the lost and founds.
6 To make sure that all the pantries are stocked with all the chemicals,materials and linen, and also the trolleys are sufficiently full with all the required items.
7 Once in a month full room inventories.
8 Deep Cleaning of all the rooms.
9 To make sure that all the check-out rooms are redone in a proper ways.
10 To take care of the out-of-order rooms.
11 Keeping a proper records of all the maintainences and they are repaired.
Education :
- Bachelors in Arts
University of Delhi 1989
Technical Qualification :
- One and Half Year Diplomma in Accomodation and Operations year 1989-1990
- Industrial Training In Accomodation and Operations done from
Hotel Taj Palace Inter-Continental year 1990
Acheivements :
- ‘ All Rounder Student ‘ of the Year 1989-1990
- ‘ Centaur Hotel Running Trophy ‘ for securing 1st position in year 1989-90.
- ‘ Outstanding Student from Hotel Accomodation Services In Accademics ‘ year 1989-90

[Guest]

CURRICULUM VITAE
Lokesh Dua

E-mail– dualokesh86 AT gmail.com
¬¬¬
Career Objective - :
To work in an organization which can provide job environment, better prospects, personal development and professional work culture, also to strive towards excellence through continuous learning and self improvement.
Work Experience - :
- Presently working with Keane India Pvt. Ltd. as an Associate in Safeway Process since November 2007.
- Worked as an Auditor with Softage Information Technology for Hutch from August’06 to November’07.
Job Profile - :
- Being an outsourcing organization, Keane provides its service to US based clients & being one of its integral part I am directly or indirectly involved in the process of providing better client service.
- Responsible for verification of all required documents & information provided by Vendors.
- Processing & updating all required information about the Vendors & provided Vendors Work sheet in the data base.
- Sending E-mail through Outlook Express.
- Preparation & Submission of team report on daily basis.
Academic Qualification - :
- Graduation from Gharwal University Rajasthan.(B.Com)
- Senior secondary (Commerce stream) from C.B.S.E Delhi.
- 10th from C.B.S.E Delhi.
Computer Skills - :
- Diploma from R.C.C (Right Computer Campus).
- Proficient in Computer Skills. (MS-Word., Excel, Internet)
Reward and Recommendation - :
- Awarded with Silver Certificate in January 2010 (For Quarterly performance)

[Guest]

Looking for a bettCURRICULUM VITAE
ANIS
CAREER OBJECTIVE :
- To be at the top of the ladder in my profession by working hard, professionally, sincerely and with dedication to enhance the productivity of the organization and leave foot marks on the path to be followed by other as in ideal example.
EDUCATIONAL QUALIFICATION :
- Completed Bachelor of Arts in the year 2003 from Agra University.
- Completed SSSC in the year 2000 from CBSE Board
- Completed SSC in the year 1996 from CBSE Board.
PROFESSSIONAL QUALIFICATION :
- Did Post Graduate Diploma in Accommodation Operation Management in the year 2003 to 2004 from Food Craft Institute, Aligarh.
Pursuing MBA from Sikkim Manipal University in the year 2011
- Specialisation : Human Resource

TRAINING EXPOSURE :
- Completed six months Industrial Training from Hotel Howard Park Plaza, Agra from 2nd June 2004 to 30th Nov. 2004.
PROFESSIONAL EXPERIENCE :
- Presently working as a house keeping Executive in hotel Double Tree(by Hilton) a five star luxurious property since 19 Nov. 2010 to till date
(a first five star pre opening hotel in new Delhi,mayur vihar)

JOB PROFILE
1. Maintain training records
2. Maintain check list records
3. Maintain machines records on Excel
4. Maintain records of cleaning schedules
5. Updation of snagging and D.snagging on Excel
6. Responsible of taking morning briefing along with Brand standards and do the allocation
7. Responsible for floors as well as public area
8. Coordinate with florist for the flower arrangement
- Worked as a Senior Supervisor in Hotel Taj Palace New Delhi under the facility management company Sinar Jernih since 5 July 2009 to 31 Oct.2010.
JOB PROFILE
1. Maintain all documentation like daily activity report,joint inspection report
2. Maintain records of checklist
3. Coordinate with florist for the flower arrangement
4. \Responsible for maintaining training records
5. Responsible of taking training class at the time of D.briefing
6. Coordinate with pest controller for pest contolling
7. Responsible for the training of machine handling
- Worked as Operation Manager under the facility management company
Services 24X7, Gurgaon from 1March to 1 July 2009.
JOB PROFILE
1. Handling Operation which include manpower
2. Responsible For the continous feed back from the clients to maintain the standards services provided
3. Responsible for surprise and sudden checks at sites
4. Responsible for providing training to the housekeeping staff
5. Responsible for making new clients and getting new business for the company
6. Coordinate with vendors like housekeeping materials, pantry items and stationary items
Worked as a Supervisor in Hotel Chaupal, Gurgaon, A Three Star
Deluxe property by the facility management company services 24x7
Gurgaon from 14th July 2008 to 28 Feb. 2009.
- Worked as a Housekeeping Supervisor under facility management Company “Express Housekeeper Pvt. Ltd.” New Delhi 10th March to 10th July 2008.
JOB PROFILE
1. Complete incharge of upkeep and maintenance of public area
2. Responsible for the maintenance of machines
3. Responsible for providing training to the house keeping staff
4. Weekly updation of machines inventory
5. Responsible for making monthly duty roaster
- Worked as Guest services Associate in Hotel Clark Shiraz, Agra, a five star Deluxe property from (2005-2008)

ACHIEVEMENTS :
- Awarded by the Meritious Certificate by the Hotel in 2006.
- Awarded by the star Employees Award in 2006
- Awarded by the pre-opening certificate in 2011