www.cholainsurance.com CHOLA MS Chennai : TELECALLER CUSTOMER CARE

[mskavi]

CHOLA MS Chennai : ASSOCIATE - TELECALLER / CUSTOMER CARE
Website: http://www.cholainsurance.com
cholainsurance.com

Keywords: CUSTOMER CARE, TELECALLER

Designation: ASSOCIATE - TELECALLER / CUSTOMER CARE
Experience: 1 - 2 Years
Location: Chennai
Compensation:
Rupees 60,000 - 1,00,000
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: Other
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 22 Jul 2009

Job Description:

Good communication
2) Hindi is a must.
3) should handle customer queries and solve the queries.
4) Willing to work in shifts.
5) Should filter and direct the calls to respective superior.
6) Multi language skill is an added advantage.
7) Calculate and transmit daily reports to superior.
8) Ability to communicate on various levels with superiors, customers.
9) should be persistent, patient, and sensitive to customers needs and apprehensions

Desired Candidate Profile:

Good communication
2) Hindi is a must.
3) should handle customer queries and solve the queries.
4) Willing to work in shifts.
5) Should filter and direct the calls to respective superior.
6) Multi language skill is an added advantage.
7) Calculate and transmit daily reports to superior.
8) Ability to communicate on various levels with superiors, customers.
9) should be persistent, patient, and sensitive to customers needs and apprehensions

Company Profile:
About Us

The Murugappa Group
Mitsui Sumitomo Insurance Group
The Murugappa Group
The Murugappa Group, headquartered in Chennai, India, is a USD 2.4 billion (Rs 9,582 crore) conglomerate by 2010 with interests in engineering, abrasives, sanitaryware, fertilisers, finance, bio-products and plantations. It has 29 companies under its umbrella, of which eight are listed and actively traded on the National Stock Exchange and the Bombay Stock Exchange. Together, they have over 28,000 employees. With 40 units spread across 12 states in India, the Murugappa Group is one of India's oldest business houses. It has a presence in The UK, The USA, Australia, Canada, South Africa, UAE, Thailand, and China.
The group is a market leader in India across a spectrum of products like sanitaryware, fertilisers, abrasives, automotive chains, car door frames and steel tubes. Neemazal, a neem-based organic pesticide, is the market leader in bio-pesticides. Some of the country's best-known brands like BSA and Hercules in bicycles, Parryware in sanitaryware, Parrys Spirulina and Parrys Beta Carotene in nutraceuticals, Ballmaster and Ajax in abrasives, Gromor and Paramfos in fertilisers, and many more come from the Murugappa Group
The Murugappa Group is the recipient of the Distinguished Family Business Award – 2001 from the International Institute of Management Development (IIMD) in Switzerland. It is the only business group in Asia to have received this prestigious award

Executive Name: KRITHIKA S

Address:
Murugappa
'Dare House' 234, N S C Bose Road
CHENNAI,Tamilnadu,India 600001

Email Address: krithikaS@cholams.murugappa.com

Telephone: 91-44-30445653

Reference ID:
CUSTOMER CARE

Keywords: CUSTOMER CARE, TELECALLER

[Guest-IJT]

Name : sharad kumar
Email : sharadchef AT sify.com
Designation / Skillset : continental chef/commis/5years of exp.
3years diploma in hotel management with 5years of exp. in indian hotel's and abroad cruise liner.

Resume :
Subject ---- (Application for the post of )
To,
I am seeking employment opportunity in your organization where my professional background can be effectively utilized for its continued success..
In all humility I wish to address my qualification has strength my confidence to learn and understand any assignment and to effectively execute them.
I should appreciate on opportunity to discuss more specially looking forward for an opportunity to be part of your resources.
Enclosed herewith are my detailed curriculum-vitae for your kind persuade.
Yours faithfully
SHARAD KUMAR
AREA OF INETREST : Food & Beverage Production (Continental Cuisine).
CAREER OBJECTIVES
“To prove the best of my capabilities, my talent in work, my hardship and timely achievements of goals towards my careers progression.”
FAMILY-BACKGROUND :
Family-Member’s Qualification Occupation
Father Intermediate in Science. Architect.
Mother Literate House-wife.
Brother Chem.Engr. & M.B.A. Chemical trainee
Sister’s Master of Art’s (History ).
Master of Art’s (Sanskrit) Both are Married.
EDUCATIONAL-QUALIFICATION :
Examination. University/Institute/College/School. Year. Percentage
3 Month’s Trainee Commi’s Program Indian Academy Of Catering Technology & Culinary Art’s,Hyderabad 2008 63.3
3 Year’s Diploma in Hotel Management. Indian Institute of Science & Management Pundag, Ranchi, Jharkhand. 2005 60.33
Intermediate in Commerce. Marwari College ,Ranchi, Jharkhand. 2001 41.5
All India Secondary School Examination. D.A.V. Public School Gandhinagar, Ranchi, Jharkhand. 1999 51.8
INDUSTRIAL-EXPOSURE : 22 week’s Industrial Training from Jaypee Palace Hotel
& Convention Centre, Agra-282003.
WORK-EXPERIENCE : 1) Presently working for Peninsular And Oriental Steam
Navigation Company {P&O Cruise Liner (Ship Name-
ARCADIA,VENTURE)}as Commi in Sauce,Bakery,Room-Service,Fish Section.kitchen store section & vegetable preparation. From the year 2007 to till date.
2) Worked as a Commi-2 for 2.3 year’s(2005-2007) in Fortune Hotel Galaxy By Welcomgroup,Vapi,Gujarat in Continental Cuisine it’s a 4* hotel with 110 rooms.
3) Three Month’s in Country Inn & Suites By Carlson,
Haridwar,Uttarachal as a Departmental Operational
Trainee. with 69 rooms.
..
ACHIVEMENT & AWARD : 1) Won bronze shield in district level kabaddi game.
2) Won bronze cup & shield in inter school level kabaddi
game.
DECLARATION : “ The above statements are complete and correct
to the best of my knowledge".
Place : Ranchi
Dated : ( Sharad Kumar)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4297250
Date & Time : 25th Jun 2011 4:54 AM (UTC)
IP Address : 117.226.229.195
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Predicted Country : India