www.oscesl.com OSC Export Services Pvt Ltd Delhi, Gurgaon : Network Support Analyst Bridge Monitoring

[mskavi]

OSC Export Services Pvt. Ltd. Delhi, Delhi/NCR, Gurgaon : Network Support Analyst- Bridge Monitoring
Website: http://www.oscesl.com/
oscesl.com

Keywords: HP Openview ; Netbackup


Designation: Network Support Analyst- Bridge Monitoring
Experience: 4 - 6 Years
Location: Delhi, Delhi/NCR, Gurgaon
Compensation:
Rupees 3,00,000 - 6,00,000
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 23 Jul

Job Description:

The purpose of this role is to ensure that our Customer's Monitoring and Back-Up systems are correctly configured to meet the monitoring requirements of a constantly changing IT environment.

You will be responsible for all Monitoring and Backup Systems related queries and requests along with your London based counterpart. You will also be heavily involved in future Backup and Monitoring Systems enhancement projects.

Detailed Activities Include:

- Troubleshoot and fix any backup and monitoring systems related issue(s) in conjunction with Systems team and external vendor(s).
- Act as the primary implementation lead for any new monitoring systems for Bridge operations along with London counterpart.
- Set-up of standard monitoring for new production servers.
- Set-Up of additional monitoring as specified by new server owners or as standard for that server type (e.g. Exchange, Database)
- Removal of monitoring services on servers which have been decommissioned
- Suspension of alerts as appropriate e.g. where planned maintenance is expected to make a server unavailable and trigger the alert if it is not suspended
- Act as a backup for arranging restore of data from tapes and complete backup requests.
- Project activity regarding the implementation of back-up to disk
- Back-up configuration due to commissioning / de-commissioning of live servers
- Problem resolution - troubleshoot frequently failing back-ups
- Change communication to your team leader and colleagues regarding changes made to relevant systems and the potential impact of these changes on the work of Bridge Operations

It is envisaged that this role will require in-depth knowledge of both Backup and Monitoring Systems in an IT operational environment.
To perform this role you will have had at least 4 year's experience in a Systems Administration role with hands on Backup and Monitoring configuration and administration expertise. In particular you will have spent a significant period of this time within a single role and you will have current work experience in IT Systems Management.
You will identify yourself as a Systems professional and demonstrate a sound understanding of the principles of Systems Management, Monitoring, Backup and their application to an organisation.
You will ideally have experience in providing support to a global client from a remote central location and will be used to dealing with customers from varying backgrounds.
Your approach to work will require a good attention to detail and you will take pride in your work as a Systems professional. You will also be able to demonstrate commitment to your work and flexibility in dealing with unforeseen operational requirements.
You will have the ability to quickly adapt to new Systems and Business rules or standards which will affect your work.
You will be detail and task orientated with the ability to work as part of a team and quickly establish credibility with colleagues.
You will have excellent communication skills, and able to work effectively with both local and remote team members.


Desired Candidate Profile:

Job Title: IT Backup/Monitoring Systems Specialist
Location Global Shared Services Centre - Delhi
Hours of Work Split or shared shifts as follows
Either 08.00 - 17.00 or 09.00 - 18.00 Monday to Friday (all times are UK time)

Team Summary The Operations Bridge is a 24 x 7 service based in Delhi, which provides systems availability monitoring for all Servers and Network Infrastructure within our Customer's London Data Centre and Server monitoring of Servers in various locations worldwide.
In addition to monitoring servers & networks, the shifts also ensure that backups across all servers are completed without issue, and that other hardware and security functions are completed. The group is made up of 3 shifts of 2 per shift working a 9-hour shift pattern covering the full 24x7x365.
The Bridge teams are supported by two specialist roles (one based in London, one based in Delhi) that perform the configuration of all monitoring and backup systems on a day to day basis.
Role Summary The purpose of this role is to ensure that our Customer's Monitoring and Back-Up systems are correctly configured to meet the monitoring requirements of a constantly changing IT environment.
You will be responsible for all Monitoring and Backup Systems related queries and requests along with your London based counterpart. You will also be heavily involved in future Backup and Monitoring Systems enhancement projects.

Detailed Activities Include:
- Troubleshoot and fix any backup and monitoring systems related issue(s) in conjunction with Systems team and external vendor(s).
- Act as the primary implementation lead for any new monitoring systems for Bridge operations along with London counterpart.
- Set-up of standard monitoring for new production servers.
- Set-Up of additional monitoring as specified by new server owners or as standard for that server type (e.g. Exchange, Database)
- Removal of monitoring services on servers which have been decommissioned
- Suspension of alerts as appropriate e.g. where planned maintenance is expected to make a server unavailable and trigger the alert if it is not suspended
- Act as a backup for arranging restore of data from tapes and complete backup requests.
- Project activity regarding the implementation of back-up to disk
- Back-up configuration due to commissioning / de-commissioning of live servers
- Problem resolution - troubleshoot frequently failing back-ups
- Change communication to your team leader and colleagues regarding changes made to relevant systems and the potential impact of these changes on the work of Bridge Operations

Experience
It is envisaged that this role will require in-depth knowledge of both Backup and Monitoring Systems in an IT operational environment.
To perform this role you will have had at least 4 year's experience in a Systems Administration role with hands on Backup and Monitoring configuration and administration expertise. In particular you will have spent a significant period of this time within a single role and you will have current work experience in IT Systems Management.
You will identify yourself as a Systems professional and demonstrate a sound understanding of the principles of Systems Management, Monitoring, Backup and their application to an organisation.
You will ideally have experience in providing support to a global client from a remote central location and will be used to dealing with customers from varying backgrounds.
Your approach to work will require a good attention to detail and you will take pride in your work as a Systems professional. You will also be able to demonstrate commitment to your work and flexibility in dealing with unforeseen operational requirements.
You will have the ability to quickly adapt to new Systems and Business rules or standards which will affect your work.
You will be detail and task orientated with the ability to work as part of a team and quickly establish credibility with colleagues.
You will have excellent communication skills, and able to work effectively with both local and remote team members.

Technical Skills Mandatory Skills
The ability to build / configure the following tools is required for this role:
- HP OpenView
- Net Backup 5x and 6x
- Microsoft Operations Manager - IP Monitor
- HP SIM
- HP and Sun hardware
In addition the ability to perform Windows Scripting and Active Directory Authentication in the above systems is a requirement

Preferred Skills
In addition, the ability to build and configure the following tools is strongly preferred for this role:
- Linux, Solaris, Windows OS
- Network Node Manager - KVM
- Exchange Monitoring

Knowledge of the following would be beneficial for this role and may play a part in differentiating you from other candidates:
- TCP/IP Knowledge & Experience
- Cisco Networks - Microsoft Project
- Ability to create & maintain systems documentation

Certification In addition to the skills mentioned above, the following certifications would be beneficial in performing this role:
- MCSE/MCSA
- NetBackup Certification - Cisco/ CCNA
- ITIL

Education Minimum degree level education of a B. Tech. / B.E. / MCA/ BCA from a premier institute or equiv experience in software design or related field.
Minimum Selection Criteria specific to this role (over and above minimum HR competence requirements):

- Configuration expertise in all of the mandatory skills: HP OpenView, Net Backup 5x and 6x, Microsoft Operations Manager, IP Monitorq, HP SIM, HP and Sun hardware
- Configuration expertise in some of the preferred skills: Linux, Solaris, Windows OS, Network Node Manager, KVM, Exchange Monitoring
- HPOpenview and NetBack-Up Troubleshooting Expertise
- Minimum 4 years relevant experience including at least one period of extended service (minimum one year) with a single employer
- Microsoft Certified - MCSE & MCSA
- Proven experience & understanding of IT Systems Administration
- Current skills i.e. proven use of relevant technical skills in their current job

Company Profile:
OSC specialises in providing IT-enabled services to overseas organisations - we support management and administration processes. We add value to our customer's operations by offering high quality, skilled and dedicated people to support business processes in a consistent and customer-focused way.

Located in Gurgaon, Delhi, we were established in early 2007 and as a company are growing rapidly. We are based in the newly-built Vatika Towers facility which will allow room for ongoing expansion.
We work with our customers on a number of processes, including:
Finance: invoice payments and processing, expense payments and processing, client enquiries
IT: applications development, packaging, online services and IT administrative tasks.

Executive Name: Rashi Bhasin

Address:
Not Mentioned

Telephone: 0124-4375794

Keywords: HP Openview ; Netbackup

[Guest-IJT]

Name : chandan kumar
Email : chandansinghcybo AT gmail.com
Designation / Skillset : Management Trainee
Management Trainee

Resume :

Career Objective :
Aiming for an entry level position in the area of mechanical engineering . In an esteemed organization, so as to apply skills and knowledge gained by me in academic level for growth and value addition of the organization and myself. I believe in a continuous and everlasting process of learning and enhancing my skills and knowledge as I work.
Education Qualification
Course Board / University Institute Batch
Marks
B.tech (M.E) Rajasthan tech. university Shankara institute of technology 2006-10
65.3%
XII Std C.B.S.E Board. ACC DAV pub. school kymore 2004
60.80%
X Std C.B.S.E Board. ACC DAV pub. School jhinkpani, Jharkhand 2001
60.20%
College Project
Final Year Project on model making of “hydro power plant “ undertook a project on model making of Hydro power plant and made the model with all its units including water dam Turbine, power unit etc. and analyses the working process with different arrangements for power generation.
INDUSTRIAL TRAINING
- Training under “Ministry of Micro, Small & Medium Enterprises ( Jaipur )”
- Training in ”Programming & manufacturing through industrial CNC Machines”.
- Mechanical skill and Knowledge of “Auto Cad designing”, in CADD CENTRE, Jaipur (raj.)
Key skills
Can work effectively in team as well as individually.
Have good interpersonal skills.
Having Ability to work under pressure.
Extra Curricular Activities
Member of Organizing Committee for college cultural society.
Certificate of appreciation for participation in School level zone tournament (athletics).
- Interest in Cricket, Traveling and Keep Interest in listening Soft Music. Playing cricket, Drawing.
- Practical learning from Experience & Self Motivation.
- Long hour continuous working and Result Oriented. Friendly Nature..

Declaration :
I hereby declare that the information’s given above are true to the best of my knowledge and belief.
Place :
Date : (Chandan Kumar)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4297211
Date & Time : 25th Jun 2011 4:35 AM (UTC)
IP Address : 115.246.207.157
Browser Info : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2)
Predicted Country : India