www.coachieveindia.com Co Achieve Gurgaon : AVP Training Telecom Process BPO

[mskavi]

Co Achieve Gurgaon : AVP Training - Telecom Process for a leading BPO in Gurgaon
Website: http://www.coachieveindia.com

Keywords: training


Designation: AVP Training - Telecom Process for a leading BPO in Gurgaon
Experience: 8 - 12 Years
Location: Gurgaon
Compensation:
Rupees 12,00,000 - 18,00,000
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES
Functional Area: HR / Administration, IR
Posted Date: 16 Jul 2009

Job Description:

The candidate will be handling training for a big telecom process

Desired Candidate Profile:

The candidate must have-
- Telecom Experience
- 10 + years of relevant training experience

Company Profile:
A leading BPO

Executive Name: Pooja (pooja.coachieve@gmail.com)

Address:
Not Mentioned

Email Address: pooja.coachieve@gmail.com

Telephone: 08000000000

Reference ID:
TM/Pooja/AS

Keywords: training

[Guest]

Preet K Bedi Gupta
Training Professional
Year 2007 – 2011
Advertising/Branding Consultant
Year 2001 – 2007
preet.k.bedi AT hotmail.com
preet.k.bedi AT mail.com
________________________________________________________________________
With 4+ years of experience in Client Servicing with leading brands like JWT and O&M. Accomplished, seasoned MBA (Operations & Advertising) that offers successful track record of progressively increasing responsibility with demonstrated strength in managing the Brand right from a strategy and creative standpoint including ideation, concept presentation, execution and release in media.
From glitterati and glam world of Strategic Advertising to the world of commonality and imparting knowledge, not much has changed. Regardless of the changes in technology or domain, the market for well-crafted messages will always have an audience.
Now what characterizes me the best, is a training professional with a strategic mind and an imaginative soul. The thought that everyday there would be new set of people sitting through the knowledge sharing session itself was inspiring. 5+ years of experience as a Communication and a TEFL certified Corporate Trainer with Carnival Corporation and Law Allies India Pvt Ltd provided a platform to possess in-depth expertise in designing and managing effective training solutions using appropriate program content, techniques and strategies. Articulate in English.
Delivered modules on Formal and Informal language, Professional and Business Communication, Domain /Industry based trainings, Language modules for non-English speakers (Basic, Pre-Intermediate and Intermediate), Management Training, HR Training, HR Consulting
Business Coaching, In House Corporate Training, Soft Skill Training, Top Management Coaching (Carnival Corporation)
Education
Masters in Business Administration (MBA) : 2004 - 06
Specialization : (Minor) Advertising & (Majors) Operations Management.
Tilak Maharashatra Vidyapeeth University,Pune
Graduation/Degree
BFA (Bachelor of Fine Art) 1995 - 2000
Goa College of Art, Panjim, Goa.
Other Certifications from Carnival College of Management
- Certified on TEFL (Teach English as Foreign Language)
- Achieving Success without Authority : Focusing on results.
- Communicating with difficult people : Communicating with your
manager.
- Email Etiquette : Email in the work place
- Leading the way : How to be an effective leader-
- Interpersonal Communication : Effective communication.
Professional Experience
Lawallies India Pvt. Ltd.
Assistant Manager –Training & Operations (Dec’08 – till date)
Key Responsibilities :
- Managing India operations in terms of day to day deliverables, efficiencies and timely completion and quality control, a key interface for the on-site client manager and the client. Determining the action agenda and goal setting for the team.
- Identify training needs for the team basis statistical methods to arrive at customized training plans, facilitate training methodology and modules, and develop a training calendar with periodic assessment and evaluation to achieve process improvements. Also includes soft skills and communication.
- Work towards fostering a culture of team spirit, encouraging interactions and building a transparent feedback and communication mechanism.
Consultant – Management and Communication Training
June’08 – Dec’08
Delivered Programs and Modules for Wipro Technologies, Zensar Technologies and Lawallies Pvt. Ltd.
- Team Building
- Corporate Etiquette
- Formal and Informal language
- Professional Communication
Carnival Corporation, Miami. USA
Corporate Training Manager (July’07 – May’08)
Key Responsibilities :
- Develop and design training materials, including : Assessments & simulations for selective training and class. Analyze training needs to develop new training programs or modify and improve existing programs under the supervision of senior manager.
- Deliver Orientation, Environmental, Hospitality Communication, and Basic English for ship safety and soft skills training to new and existing staff.
- Work closely with Leadership and other team members to ensure effective and accurate content delivery. Monitor, coach, evaluate and track participant progress during various trainings.
- Also regularly worked on the in house publication.
Ogilvy & Mather Advertising, Mumbai. India.
Sr. Account Executive (Sept’06 – July’07)
Brands Handled : Bank Of India & Madhya Pradesh Tourism.
Brands Pitched : Raymond & Future Group
Key Responsibilities :
Account Management Function
- Develop a blue print for the brand in terms of marketing communication needs in a media-neutral manner including Integrated Communications.
- Spearhead the meetings and periodic reviews with the senior team at clients’ end.
- Managing a team of 3 people directly reporting to me, ensuring smooth operations and timely deliveries - working towards client delight in a multi-agency scenario.
- Efficiently managed a business worth 50 cr across various media and effective financial management in terms of working within the client budgets, billing, collections and third party payments.

RMG Connect, Mumbai (A subsidiary of JWT India)
Sr. Project Executive (May’06 – Aug’06)
Brands Handled : HPCL: Retail, LPG & Smart 1 card
Key Responsibilities :
- Complete operational control (in terms of artworks and publication material), understanding client requirements, developing communication strategies, briefing creative teams and execution of communication programs.
- Complete financial control (tracking payments and outstanding from client)
- Competition tracking.

Dolfin Media Communication Pvt Ltd., Pune
Executive - Client Servicing (Nov’04 – May’06)
Brands Handled : Urja Milk, Sandvik Asia and Suryadatta School of Communication Studies.
Key Responsibilities :
- Work closely with the client in understanding the brand and communication requirements; enable the creative process in line with the marketing/communication strategy.
Eight Ounces Advertising &Communication Pvt.Ltd. Pune
Communication Consultant (Dec’01 – Oct’03)
Brands Handled : Pride Housing, Indian Institute of Mass Communication & Goel Ganga Group
Brands Pitched : Pravin Masalewale & Tetra Pak
Key Responsibilities :
- Besides regular agency operations in account management, the role involved business development activities and achieve annual billings targets.
- Achieve an in-depth understanding of the brands by conducting brand communication effectiveness studies and researches.

[Guest]

Hi,

Your profile is a fit for one the positions we have in our organization. We are a Fortune 500 IT company and are currently recruiting for internal training.
We have openings in Delhi & Pune. Please let us know your preferred location.