www.satyambpo.com Mahindra Satyam BPO Ltd Bangalore : German language specialist

[mskavi]

Mahindra Satyam BPO Ltd. Bengaluru/Bangalore : German language specialist
Website: http://www.satyambpo.com
satyambpo.com

Keywords: German language specialist


Designation: German language specialist
Experience: 0 - 1 Years
Location: Bengaluru/Bangalore
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 13 Jul

Job Description:

Handling and closing escalations on Process related issues
Taking part in projects, language learning circles and language training.
Handling language translations/interpretations as and when required.
Taking part in and driving quality and efficiency projects
Reporting, analyzing, reviewing metrics to find out root cause and corrective action plan and execution of the same.
Keen focus on language accuracy and enhancement of language skills of the team.

Desired Candidate Profile:

Good English & German communication skills, both oral and written.

- Should be comfortable with MS-Office and have good typing skills
- Excellent co-ordination and team skills AND open to working in shifts
- Should be open to learning and flexible to work in UK shift on a short time contractual basis

Company Profile:
Leveraging the Satyam heritage of technology and consulting excellence, Satyam BPO has developed one of the widest suites of BPO service offerings. We offer the complete spectrum of Outsourcing consulting, solutions and services to multiple industry verticals.

Our value-enhancing solutions and services are designed to not just cut costs, but drive measurable business value into the enterprise. We have the capability to sit across the table with our clients and define the Outsourcing strategy for them: Which operational services to Outsource; which to retain, competencies to secure, so on and so forth.

Satyam BPO has proven full-service expertise for multiple industries including Insurance & Healthcare, Pharma, Banking & Finance, Manufacturing & Automobile, Media & Telecom, Animation and Energy & Power. Among the services we offer are ? Claims Processing, Policy Issuance and Premium Accounting. We also offer front office services like Contact Centers for Customer Service, Product Support and Helpdesk services. Additionally, we offer back office processes in the areas of Accounting, HR and other transaction-intensive activities.

As the world?s first eSCM Level 4 BPO service provider, our global delivery standards have resulted in multiple long-standing client relationships with Fortune 500 companies, besides giving us a clear differentiation in the marketplace.

Executive Name: Human Resources

Address:
Satyam BPO Ltd
1st Floor, First Technology Place # 3,1st Phase,
EPIP, Whitefield Road
BANGALORE,Karnataka,India 560066

Telephone: 91-80-66163608

Reference ID:
german001

Keywords: German language specialist

[Guest]

House No. 1846-A, 1st 60 Feet Road,
Block F, Molarband Extn,,
Badarpur, New Delhi–110044 (India)
Mobile : 98991.90808
Email: bhatnagarmanu80 AT yahoo.de
Manu Bhatnagar
--------------------------------------------------------------------------------------------------------------------------
Objective To work in a fully professional environment, to get a challenging professional career within an organization where in I can contribute my best to the organization for mutual benefit.

Date of Birth : 20th Feb'1980

Marital Status : Un-married

Educational : · Pursued Graduation in B.com (Pass) (Correspondence) from
Qualification Delhi University from 1999 to 2002 but 1 Exam is still pending.
To re-appear in IIIrd year Economics paper.


Professional : · Certificate in Basic Computer from IITTM, New Delhi
Qualification Course Period : from 20-07-2000 to 20-09-2000.

· Have done 5 Semesters in German Language from Goeathe Institute (German Cultural Centre), New Delhi.
Appeared in 6th Semester but not cleared.

6 months Certificate in Basic German Language from IITTM, New Delhi

Experience : 1) Worked as “Project Associate” in German Finance Dept.
in OKS Span Tech Pvt. Ltd., New Delhi
Joining Date : 17-11-2002
Confirmation Date : 01-06-2003
Relieving Date : 05-09-2003

Job Profile : To help and guide the operators in extracting
Information from newspaper (Bundesanzeiger)
relating to the balance sheets i.e. average no.
of employees in a concern, Aktiva (assets) and
passiva (liabilities), in which category/field data
should go etc.

Worked as “Customer Care Specialist” in German Process Dept. (Web based) in Daksh Eservices (Now IBM) , Gurgaon Joining Date : 15-09-2003
Relieving Date : 18-01-2005

Job Profile : To provide customer care to various customers
mainly from Germany via email.

3 years experience as a Team Member in Reservation Data Maintenance (RDM) Company, Gurgaon
Joining Date : 23-01-2006
Confirmation Date : 01-08-2006
Resignation Date : 27-02-2009

Job Profile : To provide customer care (Non-Voice)

Presently giving German Language Tutions to I to V Standard students.

( MANU BHATNAGAR )

[Guest]

I am looking for a german language expert

[Mathew_Emmanuel]

Education

Oct 05- present Master of Business Administration; Open University
1991-2002 AHS Kleine Sperlgasse (Secondary School)Kleine Sperlgasse 5aA-1020
vienna
1987-1991 St. Elisabeth (Primary School) Obere Augartenstrasse 23A-1020 Vienna

Languages German (Native Speaker); English (Fluent); Malayalam (Fluent), Spanish
(Fluent)



Got more than 7 years Experience in Varied Profile . Kindly mail to maverick.matt.007@gmail.com for a copy of CV.

Thanks

[Guest]

HI I A M RAKESH KUMAR FROM KURUKSHETRA HARYANA.WORKING AS A FIANANCE MANAGER IN CHEVROLET (GERNAL MOTORS) I HAVE STARTED LEARNING GERMAN LANGUAGE.AFTER LEARNING HOW CAN I GET THE JOB IN BPO AND WAHT WILL BE THE ESTIMATED PACKAGE.PLS REPLY ME I WLL BE THANKFUL TO U. RAKESH KUMAR

[Guest]

i am looking good job on a German process where can i increase my knowledge and can be able to groom myself with a good organisation.

[Guest]

Personal Information
Name : Sweta Agrawal
E-Mail : nirmalagarwal73 AT yahoo.com
Brief overview
As I got the opportunity to live in Germany for 5 years, got very good exposure of language as well German culture.
Experienced in handling day to day query sent by German customer/Vendor .
C1 level certified from Max Mueller Bhavan (Goethe Institute). ¬¬¬
Objectives
Establishing a career in a growth oriented and reputed organization and to utilize my acquired skills and knowledge
Achieving organizational goals, while attaining personal and professional growth.
.
Education
- B.A. (Education, Economics) : 1993 – 1996.
- Computer course from NIIT in 1997.
- C1 level ( A1, A2, B1, B2, C1) Certified in German Language
Professional experience : 3 years
Duration Company Role Responsibilities
May 2010 – present Tyco Electronics Process specialist - processing of PO & Non po invoices in SAP FICO
- Ensuring timely payments for vendor
- Interacting with vendors (German languages) for enquiries/issues
- Resolving the Enquiries / issues
- Ageing analysis for outstanding receipts from customers
- Interacting with customers for any outstanding receipts.
July 2009 – January 2010 Siemens
Kolkata Associate Executive - training in Hipath 3000 & 4000
- training in Xpressions & procentre
- Handling customer calls
- Given technical support to German Customers
Sept 2007 – Okt 2008 First- Source Solutions’s Limited ( ICICI One Source) Translation - Translation from German to English
- Resolved query sent by customer
Year 2008 IIM Bangalore Teaching - Teached German to 2nd year students at the IIM

[Guest]

Dear Sir,
I am sending my cv for the post ,which is related to german language.please consider it .
I am glad ,if you give me opportunity to full fill your requirment.

The following details :
- Total Experience : 2.5 year
- Relevant Experience :2.5 year
- Current or Last CTC : 30000/- per month,(3.6 Lack per year)
- Expected CTC : 40000/- per month, (4.8 Lack per year)
- Notice Period : 0 Days
- Current Location : Benglore
- Current Status of Employment : offshore German Customer Service Team Administrator
- Reason for looking new opportunity :I am always interested in new things ,
so now i want to learn something new.
regards,
vanmala

[Guest]

i am sending my resume to this job.

[Guest]

Professional Profile
Tejal Raut is an electrical engineer (B. E.) with post graduate diploma (PGDBM) in Marketing Management. She is presently working as a Senior Manager in Indo-German Chamber of Commerce.
- Total experience of over 6 years with successful performance exhibited in various roles.
- Worked as Marketing Manager at Larsen and Toubro LTD.
- Worked as an SAP SD Consultant at IBM India PVT. LTD.
- Has learnt German language till 8 levels (A1, A2, B1, B2.1, B2.2, B2,3, C1 and PWD) and can read, write and speak German.
- Completed and cleared latest level 8 (PWD – Pruefung Wirtschaftsdeutsch – Business German) of German language with 76% score from Goethe Institut (Max Mueller Bhavan).
Experience
Currently working as Senior Manager in Indo-German Chamber of Commerce (May 2011 - till date)
Organization Profile : Indo-German Chamber of Commerce facilitates the trade between India and Germany. It provides various services like marketing, business partner search, company formation, HR services, advertising, one to one business meetings, delegations, seminars etc to foster the trade between the two countries.
Key Activities :
- Offering market entry services (business partner search, one to one business meetings, taking business delegations to Germany etc) to Indian clients for doing business with German clients
- Providing marketing services like advertising on website, magazine etc
- Arranging seminars
- Business development
- Working for events
Marketing Manager (Larsen & Toubro Ltd.) - (Nov 10- April 2011)
Key Activities :
- Market analysis of the product
- Technical support to sales, design and engineering
- Sales Promotion activities
- Explore new business area
- New product development
- Making Presentations, product brochure and catalogues

SAP SD Consultant (IBM India PVT. LTD. )-(June 08 –Nov 10)
Key Activities :
- Worked as an SAP SD consultant in implementation as well as support projects.
- Worked as an SD team lead handling complex interfaces in the OTC (Order to cash) module.
- Extensive customer interaction during the implementation project while working at the client location.
- Interaction with the clients on a daily basis in the support project to explain them the solution of the problems and work towards making a better system.
- Also played the role of SIT champion in which I have co-coordinated the scenarios and documents in the system integration testing.
- SAP SD Consultant – ECC 6.0 - (IBM FASTTRACK Functional Simulation Project) (From August 2008 to December 2008)
Summer Trainee (Whirlpool of India LTD.) - (May 2007 – June 2007)
- Studied the distribution channel of Whirlpool of India Ltd in Mumbai and suggested the strategy to fill the gaps in the channel to improve the market share of the company.
Executive Engineer (Larsen & Toubro LTD.) - (April 2004 – June 2006)
Key Activities :
- Configured the electrical components like transformers, electrical panels using a program "Bid-manager” as per the requirements of the turnkey projects with the US based client, Eaton Electrical and preparing the BOM (bill of material).
- Resolved client queries on the technical products.
- Interacted with the client to suggest improved methodology in the common practice followed in the process.
- Formed and trained the technical support team.
- Representative of ESE (Electrical Standards and Equipments) division in the conceptualization process of Customer Interaction Centre at Larsen & Toubro Ltd
Project Engineer (Vikas Joshi and Associates) - (Feb 2003 – April 2004)
Key Activities :
- Represented the company at client’s office.
- Prepared electrical layouts, lighting layouts and BOM (bill of material) for the Electrical Projects.
- Prepared Tenders and negotiated with the contractors on the bid for the project.
- Supervised the sites and evaluated the progress of the project.
- Made final evaluation and approved the bills of the contractor as per the tender norms.


Education
- Welingkar Institute of Management, Mumbai
o Masters in Business Administration, Marketing (June 2006 - June 2008)
o Was selected to represent the institute in the ISUP (International Summer University Program) at CBS (Copenhagen Business School), Denmark (June 2007-August 2007)
o Secured 2nd highest grade in the examination of “Strategic Brand Management” at the ISUP, Copenhagen Business School
o Runner 1ST runner up in Ad-combat 2006 in SIES College of management for formulation of a marketing strategy to sell diapers to villagers
o Placement co-coordinator for the institute (June 2006-June 2008)
- SPCE (Sardar Patel College of Engineering), Mumbai - Mumbai University
o B.E. Electrical (June 2002)
- SAP ECC 6.0, completed the course from Gennovate, Pune
Professional Certificate
- Has been awarded with grade “GUT” in Zertifikat Deutsch (ZD) for German language from Goethe Institute.
- Has been awarded with grade “befriedegend” (71.7% score) in ZDFB (Beruf Deutsch Prüfung) Business German Examination from Goethe Institute.
- Has been awarded with grade “befriedegend” (75% score) in Goethe- Zertifikat B2 Examination.
- Has been awarded with grade “ausreichend” (65% score) in Goethe- Zertifikat C1 Examination.
- Has been awarded with grade “befriedegend” (76% score) in Goethe- Zertifikat PWD Examination.