www.ey.com Ernst & Young India Pvt Ltd Gurgaon : Auditor

[Rajkumargautam]

Ernst & Young GSS Gurgaon : Audit Senior

Designation: Audit Senior
Experience: 1 - 2 Years
Location: Gurgaon

Job Description:
EY GSS Assurance provides you with a unique opportunity to build your knowledge of IFRS, US GAAP and ISAs and to work in an international environment, whilst maintaining a domestic client portfolio. This allows you to develop your career on the international stage.
In return, we are looking for individuals with a high degree of commitment and personal drive, who will drive the highest standards of quality in their teams and coach and develop team members as they work on audit engagements.

As an Audit Senior, you manage a portfolio of clients and are responsible for the timeliness and quality of the work of the audit team serving that client. The role requires technical knowledge of audit and accounting standards and strong project management skills along with well-developed communication and leadership skills. Audit seniors typically manage small teams of Audit Associates with 1-3 years of audit experience.

As described above, the role will combine experience on EY’s audit clients from both outside India (working in remote teams) and inside of India (working on-site at the client or EY location).

Primary Responsibilities and Accountabilities:

• Technical competencies required:
- Audit Technical skills: good knowledge of Indian auditing standards. Working knowledge of ISAs an advantage.
- Accounting Standards: good working knowledge of Indian GAAP and financial performance and measurement concepts. Working knowledge of IFRS or US GAAP an advantage.
- Attention to detail

• Coaching skills: able to coach and supervise junior team members and give appropriate feedback.
• Project management skills: able to run multiple (5-6) engagements and team members simultaneously. Work with the remote engagement team or local Assurance Manager to identify critical deliverables, work products, barriers to success, and changes in expectations or scope.

• Communication skills: builds relationships with on-site and overseas colleagues and clients, explains issues clearly, escalate and resolve problems appropriately.

• Team player: contribute to a positive team environment by demonstrating consistent commitment and optimism toward work challenges

Desired Candidate Profile:
• Charted Accountant
• 1-2 years post-qualification experience from mid sized to Big 4 audit background, potentially in BPO finance environment.
• Energy, enthusiasm and flexibility
• Empathy, patience, confidence, seeks continuous improvement
• Robust and assertive, able to handle conflicting demands and priorities
• Attention to detail

Company Profile:
About Ernst & Young Assurance
Creating confidence for stakeholders, our Assurance teams analyze the accuracy and security of clients’ financial records. This provides assurance to the decision-makers who rely on this information: the company’s owners and/or shareholders; its management and Board; regulators and employees.
By delving into our clients’ business processes, auditors come to understand their performance strengths and vulnerabilities. As a result, we can help our clients see how they can improve the business – and often, how we can help. So it’s not surprising that many of our longest-standing and most developed business relationships are with our audit clients.
There has never been a better time to develop a career at Ernst & Young Assurance. With the sheer variety of clients we’re working with, our people face different challenges on every assignment, demanding flexibility, agility and a determination to develop broad experience.
Ernst & Young Global Shared Services (GSS) Assurance
Building a career at GSS Assurance gives you an unparalleled opportunity to work with clients from both inside and outside of India. Audit work within remote teams on clients based in the United States and Europe is at the heart of the GSS Assurance experience. In addition to this, you will also have the opportunity to work with client-site based audit teams on clients based in India.

Apply here:
https://webforms.ey.com/MY/en/Career...-Ernst---Young

http://www.ey.com

[Guest]

HARIT ARORA
harit_arora AT yahoo.co.in .
CAREER OBJECTIVE
Seeking a challenging role in Finance & Accounts Operations with an organisation of repute.

EXPERIENCE

Mercer India Pvt Ltd, Gurgaon (Dec’09 – till date)
Role : Process Developer, OPERATIONS (F&A),
ACCOUNTING & FINANCE
- Processing the Invoices based on purchase order, non purchase order and pre-approved invoices.
- Audit and verification of Invoices and release the payment accordingly to the Vendors/Suppliers of the company.
- Handling various reports relating to Accounts Payable like UM (Un-match) Invoices Report, UB (Unbalanced) Invoices Report, Exception Vouchers Report, Hold report.
- Handling Client Escalation.
- Preparing Various Management reports like Process Monitor Report, Ageing analysis and Use tax report.
- Month End Closing.
- Prepare reports of Month End Closing activities (Accrual Reports, Invoice on Hold reports, AP to GL Recon., etc.).
- MIS Reporting.
- Conducting cross training of team members.
- Preparation of Learning Paths for new recruits.
- Doing GL coding of invoices as per their expense head.
- Allocation of daily work to the team members as per the volume received.
- Preparation of error log analysis and discuss the same with the team.
Extra Initiatives
- Assisting in Team MIS Reporting : Doing all the quality controls like preparing Dash Boards and Audit check, Transaction monitoring sheets and coordinating with the quality SPOC etc.
- Additional Activities : Regular review and updation of SOP’s and getting the same approved by the Quality team. Ensuring adherence to the SLA’s by the team members in their work performance. Acting as SPOC for stationary & fun related activities of the team.
Significant Achievements :
- Earn Star of the Month Award for handling effectively on deliverables during isolation of process from main business.
- Earn Pragati Award for process improvement for saving resources and innovation of the process.
- Recognized as Best Performer and get higher ranked in team and continuing.
WIPRO LTD, New Delhi
Finance Associate, OPERATIONS (F&A), September 2007 – Dec 2009
ACCOUNTING & FINANCE
Sales Audit (April 09 – Dec 09)
- Working on Missing Transactions Report which includes research on missing transactions which has been occurred due to manual or system error and fixing up the errors with the help of various sub systems so as to get the particular transaction as a valid sale or no sale.
- Working on In-Out Report which includes research on data generated from point of sales and the data transfer to sales system. If there is any difference between these two systems which is due to manual or system error we fix that error so that a particular transaction in sales system looks like a valid transaction.
- Working on No Match Report which includes research on each transaction which shows the mismatch between the card swipes and the transaction.
- Assisting team member in Month End and Quarter End activities.
Commercial Credit (September 07 – March 09)
- Analyzing and correcting customer’s invoices. Working on customer queries & Re-billing the invoices for payment.
- Interacting Clients and performing follow-ups on discussions regarding customer’s cases. Requesting Store Manager (US) for information required by customers
- Working on No Match Report which includes research on the ungenerated invoices which has been struck in various sub systems due to manual or system error and fixing up the errors so as to get the invoice billed to the customer. The report is daily generated and the efficiency or variance is reported to the management by means of trackers and dashboards
- Working on Aging report of Customer past due Invoices for those invoices which are lying unpaid for more than 180 days and shared the same with client & management in meaningful way.
Extra Initiatives
- Assisting in Team MIS Reporting : Doing all the quality controls like preparing Dash Boards and Audit check, Transaction monitoring sheets and coordinating with the quality SPOC etc.
- Additional Activities : Regular review and updation of SOP’s and getting the same approved by the Quality team. Ensuring adherence to the SLA’s by the team members in their work performance. Acting as SPOC for stationary & fun related activities of the team.
Significant Achievements :
- Appreciation letter from Client as well as from senior management levels during transition of Process for learning process efficiently in time constraint.
- Earn Star of the Month Award for handling effectively on deliverables during isolation of process from main business.
- Earn Pragati Award for process improvement for saving resources and innovation of the process.
- Recognized as Best Performer and get higher ranked in team and continuing.
- Attended knowledge value add trainings like Controllership, LEAN, 6-sigma, SOPs writing and soft-skills trainings i.e. Communication effectiveness, e-mail writings, etc.
Account Executive, MARS & Partners, (International Legal Consultancy)

Mar’04-Sept’07

My chief role & responsibilities includes :
- Maintaining and Finalization of Books of Accounts.
- Handling of Income Tax Matters & TDS Returns and challans.
- Filling & Maintaining records of Excise Refund and Excise Returns.
- Handling of Service Tax Returns.
- Handling of ROC Matters.
- Statutory Audit of – G.K.Fashions Pvt. Ltd., Oswal Retails Pvt. Ltd., Glowfast Electronics Pvt. Ltd., etc.
Accounts Assistant, JWALA PRASAD & CO. (Manufacturer & Importer)

Sept’02-Feb’04
My chief role & responsibilities includes :

- Maintaining and Finalization of Books of Accounts.
- Handling all Bank related work and Income Tax Matters.
- Preparing of Export Documentation.
EDUCATIONAL QUALIFICATION

- Pursuing ICWA Inter
- Delhi University, New Delhi 2005
Bachelor of Commerce (B.Com)
- Sarvodya Boys Senior Secondary School (A CBSE affiliated school), New Delhi
Senior Secondary (12th) 2001
- S.M. Arya Public School (A CBSE affiliated school), New Delhi
Secondary (10th) 1999
TECHNICAL KNOWLEDGE

- MS-Excel 2003 : - Conversant with the various functions like creation of Marcos, look up, references, mathematical and logical functions etc.
- Working knowledge of MS-Office, Citrix, Mainframe, Oracle, Brio, and MS Access.
- Well versed with Tally Package (All Versions).
- Fully versed with Ex. Accounting Package (TATA).
STRENGTHS
- Ability to adopt & modify according to organizational needs.
- Honesty and dedication for work accomplishment.
- Comfortable when working in a team as well as individually.
- Self-motivated and decision-maker.
- Suggest process improvements.
- Accept feedback on performance and ensure timely corrective action.

[Guest]

Anurag Sharma
Email : anurag.sharma1979 AT gmail.com
Career Summary
An Insurance and Financial Services domain expert with a total work experience of over 10 years, of which last 8 years have been with Insurance Business Processes.
I have handled various roles and responsibilities in the last 5 years covering Operations Management, Account Management, Uncovering Incremental Business Opportunities, Revenue Management, Service Delivery, Contractual and Governance, Transitions, Sales Support, Pre Sales and Solutioning.
Professional Qualifications :
- Certificate in Financial Advice (CeFA) – A level 3 certificate from Chartered Institute of Bankers, London
- Certificate in Mortgage Advice and Practice (CeMAP) - A level 3 certificate on Mortgages from Chartered Institute of Bankers, London
- Certified Lead Auditor for ISO 9001 :2000 standards from The British Standard institute, as a lead auditor for ISO 9001:2000 Audits.
- Cleared the Lloyds and London Market Introductory Test, conducted by The Chartered Insurance Institute, UK.
- Six Sigma Green Belt – for successfully delivering a green belt project on Uncovering and addressing Revenue Leakages
Experience Summary :
- Current Employer : Xchanging Technologies Services India Limited (Since Mar’07)
- Current Role Profile : Manager – Service Delivery and Operations – for a 200 seats insurance account.
Key Responsibilities :
- Operations Management including :
o Capacity Planning and Forecasting of work volumes – basis the market trends
o SLA management and sustenance
o People and Performance Management
o Managing customer escalations and issue management
o Effectively managing customer relations and satisfaction across the insurance vertical.
o Supporting the Xchanging Sales and Service teams on incremental business opportunities
- Account Management including :
o Leading discussions with customers around billing and pricing
o Uncovering incremental business opportunities – to grow the existing account
o Planning, strategizing and implementing new practices to deepen the business partnership between Xchanging and its customers.
o Building a strong network of contacts across the organization to address the opportunities of expanding business with our clients.
o Customer relationship management initiatives and periodical plans
o Formulation of service specification documents and Service Agreements (contracts) during process migrations
o Partnering and collaborating with the transition team for the new projects and effect service strategy from early stages
o Ensuring smooth transitioning of new work
o Resolving issues with customers while preserving a positive long-term relationship using effective, tactful and courteous manner.
- Pre - Sales and Business Development including :
o Capability Demonstration
o Customer collaterals showcasing Xchanging capabilities
o Front-ending discussions with potential insurance customers
o Bid Management
- Drafting responses to EOI, RFI and RFPs
- Keeping a track of progress on all the key projects and updating the stakeholders
o Solutioning
- Preparing a cost effective and innovative business and technology solution / “Should Be” scenario for the opportunity in question
- Working in unison with other Production leads to conceptualize and validate the Solution model being proposed
- Working in unison with the Pricing team to optimally price for the opportunity
o Industry research and Analytics
- Competitors Analysis, SWOT Analysis, Kill-ability Study
- Account Plans, Business Profile for the prospective customers
o Leading discussions with Business / Outsourcing consultants to showcase “Xchanging” as a front-runner in the outsourcing domain
- Transition Management –
o Pre-migration / transition study – including process mapping and feasibility analysis
o As-Is and Should – Be processes simulation
o FTE and Volume Analysis
o Onsite and remote transitions
Previous Employment Details
- Previous Employer : NIIT Smartserve (From July 2003 to Feb 2007)
- Role Profile : Team Leader (Operations)
Key Responsibilities :
- Managing an 18 member team carrying out compliance reviews for the Insurance, Investments and the Mortgage Products sold by the Independent Financial Advisers (IFA) in the UK.
This required evaluation of the advice according to the regulatory standards set by the Financial Services Authority (regulatory body) and sending feedback to the advisors for any inconsistency found in their advice.
Other Roles performed during the tenure with NIIT Smartserve

- Process Expert : from February 2006 to June 2006
- Quality Executive : from November 2005 to February 2006
- Previous Employer : The Park, Chennai (From May 2001 to June 2003)
- Role Profile : Operational Management Trainee and Chef de Partie
Educational Qualification
Examinations Educational Institution Percentage Divisions/ Grade Period
Masters in Business Administration (MBA) IGNOU
Bachelor of Arts Delhi University 2nd 1998-2001
3 Years Diploma in Hotel Management I.H.M. Pusa new Delhi 1st 1998-2001
C.B.S.E. (XIIth) Maheshwari Public School, Jaipur PCM-72 % 1st 1997

[Guest]

ASHISH SUREKHA

E-mail : ashish_surekha AT yahoo.com
Career Objective
Aspire to consolidate and strengthen my career in an environment which gives me diverse exposure and be an asset to the organization with which I will be associated.
Professional Qualification
Level Institution Year Percentage
(%)
Final ICAI May, 2011 50.00
PE-II ICAI May, 2007 50.00
PE-I ICAI May, 2006 58.75
Academic Qualification
Examination Year of Passing School/College/University/ Institution Board/ University Percentage (%)
B.Com (Hons.) 2008 City College Calcutta University 50.50
Higher Secondary 2005 Birla High School, Kolkata C.B.S.E 74.60
Secondary 2003 St.Teresa’s School,Bhagalpur I.C.S.E 81.50
Work Experience
1 Pashupati Chemicals & Pharmaceuticals Ltd. as a Senior Accountant.
2 A.K Mishra & Associates (21.01.10 – 29.01.2011)
3 R. Kothari & Company (26.10.2007 - 20.01.10)
Major Assignments
COMPANY SECTOR/INDUSTRY Nature
Ceratizit India (P) Ltd Hard Metals Statutory and Tax Audit
RDB industries Ltd. Real Estate & Cigarette Internal Audit
Greenply Industries Ltd. Plywood Internal Audit
Bunch Of Buddies ( P) Ltd. Entertainment (Cinema) Preparation of Accounts
Royale Infraconstru Ltd. Railway Tracks Manufacturing Statutory and Tax Audit
CCIL Logistics( P) Ltd. Transport Statutory and Tax Audit
Ankit Metals Ltd. Iron & Steel Statutory Audit
Avani Project & Infrastructure Ltd Real Estate Internal Audit
Major Project
Currently involved in handling the accounts of National Aids Commission of India (NACO), for the state of Chhattisgarh which is a Central Government Project for social welfare and AIDS control.
Others
Computer Literacy : Microsoft Office, Tally 9 ERP.
.
Linguistic Proficiency : English, Hindi
Hobbies & Interests : Social Networking , Reading Magazines and Travelling.
Sports & Extra Curricular :
1 Participated in ‘Run for the Country’ during Kargil War to pay homage to the martyrs.
2 Participated in the trekking program in Kullu Manali, Himachal Pradesh organized by YHAI.

[cavinodsalunke@gmail.com]

Name : Vinod Balaji Salunke
Email Id : cavinodsalunke AT gmail.com
______________________________________________________________________________
OBJECTIVE :
: To be a part of an organization where I can grow in terms of knowledge, skills and attitude and make effective use of my abilities and professional competence by working in competitive and challenging business environment, thus aligning self development with organizational development.
EDUCATIONAL QUALIFICATION :
COURSE INSTITUTE/COLLEGE UNIVERSITY/BOARD YEAR PERCENTAGE
CA FINAL I.C.A.I. Delhi The Institute Of Chartered Accountants Of India 2011 55.25%
Executive Programme Group I I.C.S.I. Delhi The Institute Of Company Secretaries Of India 2011 56.67%
P.E.E. II I.C.A.I. Delhi The Institute Of Chartered Accountants Of India 2007 50.80%
P.E.E. I I.C.A.I. Delhi The Institute Of Chartered Accountants Of India 2006 58%
B. Com. Marathwada Mitramandal’s College of Commerce, Pune University Of Pune 2008 60%
H. S. C. Rajarshee Shahu College, Latur Maharashtra State Board Of Secondary & Higher Secondary Education 2005 81.83%
COMPUTER SKILLS :
- Have completed the Institute of Chartered Accountants of India recommended 100 hours Computer Training Course from Pune branch of ICAI
- Have completed The Institute of Company Secretaries Of India recommended training from APTECH Limited
- This had given me exposure of Tally 7.2, 9 versions & MS Office Windows.
ARTICLESHIP TRAINING :
Has completed 3 years of article ship in M/S A. R. Sulakhe & Comp., Chartered Accountants Pune.
TECHNICAL EXPOSURE :
- Tax audit under Section 44AB of various corporate & non-corporate entities.
- Statutory audit of Companies.
- Preparation and Filing of Income – Tax return of individuals & corporates
- Vat Audit of corporate & non corporate entities
- Stock Audit
- System Audit of branches of Max Newyork Life Insurance
- Propriety audit of Scheme of Government – Sarva Shiksha Abhiyaan

[Guest]

CHARTERED ACCOUNTANT
AMIT KUMAR JHAWAR
E-mail : amitkumarjhawar AT gmail.com
CAREER OBJECTIVE
I am seeking an opportunity to merge my enthusiasm and learning to add value to the organization and myself. I also aspire to be a team player and to develop competence in the areas of accounting, auditing & taxation.
EDUCATIONAL QUALIFICATIONS
Professional Qualification
Chartered Accountancy
Year Degree Institution Percentage
May, 2011 Final ICAI 57.40
June,2009 CPE ICAI 52.20
Nov, 2006 CPT ICAI 75.00
Academic Qualification
Year Degree Institution Percentage
2009 B.Com (Hons.) Calcutta university 66.13
2006 Higher Secondary W.B.H.S.E. 71.20
2004 Secondary W.B.C.S.E. 68.50
ARTICLESHIP
S.S.Lohia & Co.
27, Brabourne Road, Narayani Building,
Kolkata-700 007
Duration – 3.6 Years
JOB DESCRIPTION
STATUTORY AUDITS
- State Bank of India.
- Makhan Singh Hospital & Enterprises Pvt. Ltd.
- Darjeeling Tea Services & Entertainment Pvt. Ltd.
INTERNAL AUDIT
- FRS Audit of Ranbaxy Limited.
- Omnicare- A division of Cipla Ltd.
- Stock Verification.
OTHER WORKS
- Preparation & Finalization of Financial Statement of Companies.
- ROC Filing.
- Preparation and filing of individual IT Returns.
- Preparation of Report for Management Quaries.
- Preparation of Minutes of Board Meeting and AGM.
COMPUTER PROFICIENCY
- Working knowledge and experience in using MS-Office, Accounting package (Tally, Ace).
- Quite comfortable with working in LAN and network environment.

[Guest]

AJIT BOTHRA
Email : ajit_1007 AT rediffmail.com
CAREER OBJECTIVE
To work for an organization that will help me to explore new horizon and utilize my knowledge while working in different functional areas in line with organization’s goal and objectives.
PROFESSIONAL CREDENTIALS
PERIOD QUALIFICATION INSTITUTION MARKS OBTAINED
May 2011 FINAL I.C.A.I. 54.63%
NOV 2008 P.C.C. I.C.A.I. 57.00%
FEB 2007 C.P.T. I.C.A.I. 69.50%
JUNE 2011 FINAL I.C.S.I 50.00%
JUNE 2010 EXECUTIVE PROG. I.C.S.I. 55.50%
ACADEMIC CREDENTIALS
PERIOD QUALIFICATION INSTITUTION MARKS OBTAINED
2009 B. Com (Hons.) Goenka College of Commerce & B.A.(Calcutta University) 65.00%
2006 Higher Secondary W.B.H.S.E 75.50%
2004 Secondary W.B.S.E 72.38%
PROFESSIONAL SNAPSHOT
Worked as an Article Assistant in M/s Patni & Co. (Kolkata) from March’07 to Sept’10.
A brief synopsis of the clientele handled and the nature of work done during the above period :
COMPANY INDUSTRY SCOPE OF WORK
National Commodity & Derivatives Exchange Limited Commodity Exchange - Inspection as regulated by Forward Market Commission (FMC)
General Insurance Corporation of India (Division VI of Kolkata) Insurance - Statutory Audit
- Tax Audit
Vijayshree Industries Pvt. Ltd. Manufacturing - Statutory Audit
- Stock Audit
Suprabha Industries Ltd. Manufacturing - Statutory Audit
- Stock Audit
Various Companies of PS Group Realty Business - Statutory Audit
- Tax Audit
Dynamic Equities (P) Limited Stock Broker - Internal Audit of Compliance and Depository Department
Lohia Securities Limited Stock Broker
- Statutory Audit
- Tax Audit
Other Assignments
- VAT Audit
- Limited Review
- Compilation and E-Filing of Income Tax Returns for Individuals, HUFs, Partnership Firms and Corporates along with Computation of Income etc.
- Preparation and Filing of E-TDS Returns.
- On Line filing of ROC Forms
- Certification Work
JOB RESPONSIBILITIES IN THE FIRM :
- Finalization of Various Statutory Audits as a leading team member.
- Independent Conduct of Internal Audit as a leading team member.
- Preparation of Internal controls for company.
- Preparation of various policies, Risk management models & compliances model.
COMPUTER PROFICIENCY
- Completed 100 hours of I.C.A.I.’s Compulsory Computer Training Programme.
- Well conversant with MS Office Applications such as MS Word, Excel and Power Point Presentations
- Working Knowledge of packaged accounting software like ACE, FACT and Tally
- Internet Browsing, E-mail
OTHER INTEREST
- Listening Music, Watching Movies
- Playing Cricket, Snooker

[Guest]

DIPTI RANJAN BARAL
E-Mail Id-diptiranjanbaral1 AT gmail.com
CAREER OBJECTIVE
To work in an organization where I can put my efforts and talent for the organizational as well as individual growth in a competitive and challenging environment.& to became a crucial part of a particular process.
EDUCATIONAL QUALIFICATION… ……
Course Specialization Institute Year of Passing Division
MBA FINANCE BPUT ORISSA 2010 1 st
B.Com Accounting Nimapara Autonomous College 2007 1 st
H.S.C Commerce Nimapara Autonomous College 2004 3 rd
S.S.C BSE,Orissa Jayadurga high school 2002 2 nd
KEY SKIL ……… …………
Non IT
Strong Depth Knowledge in Accounting & Costing
& knowledge of reconciliation .stock statement analysis
Purchase sale & Bank statement analysis & billing of invoice.

1. Excellent Knowledge on VLookup & HLookup worksheet functions
2. Knowladge of PIVOT Table
3. Knowladge of use HYPERLINK
4. Excellent Knowledge on Ms Excel
5. Sales & Discounting Knowledge
6. Good Typing speed (30 WPM with 90% Accuracy)
IT
Tally 9.0
WORK EXPERIENCE ……… …………
Current Organization-Mynd Solutions Pvt Ltd
Designation :-Pf compliance executive
Department :- Payroll
Location- Gurgaon
PREVIOUS WORK EXPERIENCE ………
Previous Organization-GARG COLD DRINKS authorized of PEPSICO OF INDIA
Post-Asst. Accountant
Job Responsibility-Accounts & shipping
Location-Ludhiana
ACADEMIC PROJECT ……… …………
Organization Name-BRG IRON & STEEL (P) LTD.
Topic-Tax Strucher & Tax Planning
Duration-1st July 2009 to 15th August 2009
Location-Bhubaneswar
ATTRIBUTES
- Sincere, Smart working & Flexible.
- Good convincing ability, commitment for work,
- Positive attitude, Responsibility, negotiable quality.

[Guest]

Resume Summary
Name : Anupama Yadav
Email id : nagpal_anupama AT rediff.com
Title : Process Associate \ - FIS - Exp.2.5 Years.
Key Skills : High Quotient of Train-ability, Keen to learn, Grasping Power and Flexibility.
Professional Details
Work Experience : 2 - 3 yrs.
Functional Area : Operations/Customer Service/ Telecalling/Backend
Area of Specialization (AOS Experience) : Customer Service (Voice / Non Voice)
Current Employer : FIS
Current Industry : CRM/Call Centers /BPO
Current Salary (Rs. P.A.) : 2.4 lacs P.A.
Qualification
Highest Degree/Diploma : B.Com
Institute : Others - Bikaner University Bikaner Rajasthan.
Objective :
Seeking a professional opportunity in a creative and competitive environment, which inspires
sharing of ideas and learning from teammates, where I can contribute efficiently towards attainment of
organizational goals.
Educational Qualifications
Graduate in commerce from Bikaner University Rajasthan in 2008.
XII and X board from CBSE in 2005 and 2003 respectively.
Work Experience
Organization : FIS <JULY 2009 - Till date
Designation : Process Associate
Job Description : Working as Fraud Analyst in Fraud chargeback services. Also knows how to Hotcard & Activate the cards. Analyzing the documents, Detecting fraud-creating fraud cases, keying chargeback. Also know about VBYV(Verified by Visa/Mastercard)
Last Organization : IBM < 9 months>
Designation : CCE
Job Description : Inbound Customer Service for US Based Sales Website – www.Amazon.com.
Skill Set
Ability to multitask
A high quotient of trainability
Determined, Focused, perseverant
Good presentation and communications skills
Good at dealing with different kinds of people. Readily establish a positive rapport with team members
and work collaboratively to achieve corporate goals.
Proficient in computer applications like Ms Word, Power Point +

[Guest]

PRIYANKA CHORARIA
Email : minu_jn AT yahoo.co.in
To enhance & integrate my knowledge & skills by being associated with a progressive organization and gradually become an integral part of such a team that dynamically works towards the overall growth of the organization.

- CA Final : waiting for result
- CA PCE : 51% in the year 2009 November
- CA CPT : 73% in the year 2007 February

- B.Com( Hons) from Assam University in the year 2009 with 68%
- 12th from AHSEC in the year 2006 with 67%
- 10th from BSE, Assam in the year 2004 with 84%
- Working knowledge of accounting package.
- Working sheets & related application.
- Completed ICAI’s 100 hours ITT training.

Articleship training :
Three years and six months at R.K.P.Associates( Chartered Accountants), Silchar
- Undertaken preparation of following reports as a team member :
-Techno Economic viability Reports on behalf of banks and industry in assessing capital cost of the project.
-Detailed Project Reports.
- Preparation and finalization of accounts.
- Audit in Manufacturing & Trading Co.
- Undertaken the work of ROC filing under MCA 21 programme.
- Handled jobs related to taxation.
- Internal Audit.
- Statutory bank branch audit.
- Reading business dailies.
- Watching movies.
- Games- both indoor and outdoor.
- Involved in school functions, college feasts & various religious programs.
- Possess good communication and interpersonal skills.
- Hardworking and quick learner.
- Commitment towards work.
- Sincerity and Self – Confidence.
- Good team player.
- Quick adaptability to challenging situations.

[Guest]

Goldi Sahni
Email : goldy_sahni AT ymail.com
CAREER OBJECTIVE :
To work with the organization which gives me ample opportunity to learn and grow along with the organization and to prove myself worthy of shouldering the responsibilities assigned to me and meeting challenges.
Professional Experience :
Accretive Health Ltd. Analyst Operations 27th June, 2011 till Date
Job Responsibilities :
- Responsible to generating revenue for the Organization.
- Responsible to drive the resolution of unpaid or underpaid claims.
- Responsible to implement standard processes and quality monitoring to compliment technology.
- Responsible to utilize information technology to improve recoveries and reduce accounts receivables.
- Responsible to effectively communicate the findings and issues to US team.
- Ensure follow-up analysis to confirm resolution of issues.
- Responsible to study & analyze the healthcare reimbursement models.
- Responsible to develop and maintain periodic MIS.

ICICI Bank Ltd. Junior Officer (Mortgage) 20th Sep, 2010 to 27th June, 2011
Job Responsibilities :
- Responsible to generating leads and handling client’s queries.
- Responsible to provide support to Credit Manager in Credit Processing.
- Responsible to check client’s eligibility and financials.
- Responsible to check and validate the files to meet Bank Credit policy.
- Responsible to purge fraud documents.
- Responsible for handling customer service operations for rendering and achieving quality services.
- Responsible to scrutinizing files prior to disbursal & ensuring all subjectivity are cleared & sanctioning disbursal of loan.
- Responsible for providing all services to customers related with banking.

Professional Synopsis :
J&K Bank Ltd. Trainee 5th Jun, 2009 to 5th Aug, 2009
Job Responsibilities :
- Reconciliation and Building up relationship with clients.
- Opening of an Account (Saving, Current).
- Verification of Accounts.
EDUCATIONAL QUALIFICATION :
- Master of Business Administration (MBA) in Finance from Gitarattan International Business School, IP University, New Delhi.
- Bachelor of Computer Applications (BCA), Bharati Vidyapeeth’s University Institute of Management & Research, New Delhi.
- CBSE (Standard 12th), Guru Tegh Bahadur 3rd Centenary Public School, New Delhi.
- CBSE (Standard 10th), Adarsh Public School, New Delhi.
PROJECT :
- Made Project Report on Impact of Credit Rating On the Perception of the Investors Interest during my Master of Business Administration
- Made Project Report on System of Term Loans and Deposits of Jammu & Kashmir Bank Ltd, during my summer Internship in Master of Business Administration.
- Developed software on Hospital Management System during Summer Internship in BCA.
- Developed software on Student Centric Intranet for the University in BCA.
KEY SKILLS :
- Sound knowledge of MS Office.
- Analyst.
- Ability to implement new concepts with Ease.
- Can work effectively in team, as well as individually.
- Quick Learner and Team Player.
EXTRA CURRICULAR ACTIVITIES :
- Active Participant in Annual College Function Renaissance and annual BCA IT meet.
- Enjoy playing and watching Cricket and Dancing.
COMPUTER SKILLS :
- MS-Office (Word, Excel, PowerPoint, Access).
- Learned the practical application of Hyper Text Markup Language (HTML) & Visual Basic (VB) programming.

[Guest]

ARCHANA RAJORA
Email Id : archana_rajora AT yahoo.com

Objective
To apply my development skills and learning abilities as a software developer and convert challenges into my growth opportunities along with the organization.
Educational Qualifications

Degree/Education Level - Graduation
Course / Stream - B.TECH COMPUTER SCIENCE
College -HMR INSTITUTE OF TECHNOLOGY AND MANAGEMENT
UniversityG.G.S.I.P.U
Session - 2007-2011
Marks% - 70

Education Level - Class XII
Course - SCIENCE
School - D.A.V CENTENARY PUBLIC SCHOOL
Board - C.B.S.E
Session - 2006-2007
Marks% - 56.40
Class X
School - D.A.V CENTENARY PUBLIC SCHOOL
Board -C.B.S.E
Session - 2004-2005
Marks% - 77

Professional Experience :
Worked as Trainee at “SPA Systems”, Vaishali, Ghaziabad.
Project description : “Spendable Prepaid Card”
Spendable™ is the social prepaid debit card that makes banking fun. Spendable works just like a regular prepaid debit card, with one BIG difference — you’ll earn money each time you, your friends, or their friends use the card for a signature purchase.
Roles & Responsibilities :
- Analysis and Understanding Business Functionalities involved in Spendable.
- Performing manual testing of GUI features available on the web pages.
- Performing Validation testing and Functional testing.
- Identifying defects and raising tickets in Project Locker.
- Cross review of solution provided against tickets.
- Writing Test Cases.
- Documentation for projects.
Technology / Tools used : Project Locker, Target Process.
Payment Gateways used : Yodley and Galileo.
Domain : Banking and Cards Processing
Internship & Project work
Training / Projects Undertaken Company Topic
6 week Industrial Training INDIAN OIL Corporation, Noida Online Requisition for Air,Train & Vehicle Using .NET
6 week Summer Training at Alma Mate InfoTech Private Limited - Hardware
Minor Project In college Performance Management System Windows form
Major Project In college High dynamic range image Optimization using Genetic algorithm
Extra-curricular activities
At college level
- Participated and organized annul events of G.G.S.I.P.U.
- Received trophies and certificates in the dance competition.
At school level :
- Received medals and certificates in Basket ball, Cricket.
- Awarded medals and certificates for, 400m Relay Race in sports meet.

TechnicalSkills :
- Software : MS-OFFICE,MS VISIO
- Programming Languages : HTML,XML, C, C++, ASP. NET.
- Databases : MS ACCESS,MYSQL SERVER, Oracle rdb
- Working Platforms : Windows 2000/XP/Vista, UNIX
- Knowledge of Tools : SAHI (for automation testing)

Interests & Hobbies :
Tracking, travelling, dancing and listening music.

This is to certify that the information furnished above is fully authentic to best of my knowledge.
Date :
(Archana Rajora)