www.ateindia.com A.T.E Enterprises Ltd Bangalore : Installation Repairing Testing Service Engineer

[mskavi]

A.T.E Bengaluru/Bangalore : Service Engineer - Bengaluru/Bangalore
Website: http://www.ateindia.com
ateindia.com

Designation: Service Engineer
Experience: 3 - 5 Years
Location: Bangalore

Job Description:
3-5 years experience in industrial products (exp in Print & Packaging will be an added advantage). He should be fluent in English with telephone & written skills with a problem solver with initiative. Good in organized with good administration skills. Accurate with excellent attention to detail. A computer literate with intermediate knowledge of Excel, Word and the Internet. ERP knowledge or worked in ERP environment shall have preference Key job responsibilities:
1. Responding to customer call-outs;
2. Evaluating and resolving problems;
3. Assisting with the installation of equipment;
4. Liaising with and working alongside technical sales engineers;
5. Offering customer training;
6. Repairing, testing and maintaining equipment;
7. Monitoring the performance of products;
8. Maintaining manuals;
9. Providing customers with regular reports and feedback on their service requests;
8. Developing and maintaining relationships with customers;
9. Making recommendations to maintenance technicians;
10. Offering feedback on future product development, features and functions.
11. Typically, the role is split between the office and customers' premises. Willing to travel extensively.

Desired Candidate Profile:
3-5 years experience in industrial products (exp in Print & Packaging will be an added advantage). He should be fluent in English with telephone & written skills with a problem solver with initiative. Good in organized with good administration skills. Accurate with excellent attention to detail. A computer literate with intermediate knowledge of Excel, Word and the Internet. ERP knowledge or worked in ERP environment shall have preference Key job responsibilities:

1. Responding to customer call-outs;
2. Evaluating and resolving problems;
3. Assisting with the installation of equipment;
4. Liaising with and working alongside technical sales engineers;
5. Offering customer training;
6. Repairing, testing and maintaining equipment;
7. Monitoring the performance of products;
8. Maintaining manuals;
9. Providing customers with regular reports and feedback on their service requests;
8. Developing and maintaining relationships with customers;
9. Making recommendations to maintenance technicians;
10. Offering feedback on future product development, features and functions.
11. Typically, the role is split between the office and customers' premises. Willing to travel extensively.

Company Profile:
A.T.E. Enterprises Private Limited is the leading marketing and distribution company for textile engineering and industrial products. We are in the business of Print and Packaging Solutions (i.e. we offer equipment and accessories required by the print and packaging industry). Flow Technology (i.e., we offer various types of industrial pumps used across the industry verticals) and Textile Engineering (i.e., we offer complete range of textile machinery). We have also recently entered into the business of machine-to-machine solutions. A.T.E. group consists of five companies? three manufacturing companies, one marketing company and one holding company. Also, A.T.E. is planning to enter into the business of 'clean tech', in the areas of water and green energy. We represent our group companies, their joint venture partners and about 50 other world renowned manufacturers from India and abroad. We have branches all over India (Mumbai, Bangalore, Chennai, Coimbatore, Hyderabad, Ahmedabad, Delhi, Chandigarh and Kolkata). We also have a subsidiary office at Dhaka, Bangladesh to take care of the business in Bangladesh. The strength of A.T.E. group is 900+ (around 325 of A.T.E. Enterprises) and the group turnover is around Rs.400 crores. The sales handled by A.T.E. Enterprises Private Limited on behalf of its principals are about Rs.1000 crores. A.T.E. is known for its strong values and high level of commitment to all its stakeholders. ATEEPL's Print and Packaging Solutions Division represents world leaders like Erhardt and Liemer, Scantech, Daetwyler, Ecoaxis, and many moreATEEPL's Flow Technology Division represents world leaders like ABS, Yamada, ITT-Lowara and Iwaki.

Address: # 6, 4th Cross, Victoria Layout,
Bengaluru 560047 India

Keywords: Responding to customer call - outs ; Resolving Problems,ERP Knowledge,Fluent English, Assiting in installation repairing testing of equipment, Resolving Problems,Customer Training and Feedback,Extensive travelling, Monitoring performance of products

[Guest-IJT]

RESUME
OF
TG. SONUMON
Email : sonumon86 AT yahoo.co.in
Sonumon.tg AT tempusprojects.com
Permanent Address :
Geethabhavan,
Kozhuvallur. PO
Chengannur
Alappuzha
Kerala-689521
Present Address :
Nokia India Private Limited
Nokia Telecom SEZ,SIPCOT Industrial Park
Phase III A1,National Highway No.4
Sriperumbudur
Chennai P.O – 602 105
Contact No :
Mobile : +919940453768)
+919500125309)
Home : +919995442891)
Personal Information :
Father’s name :Anandhakumar
Date of Birth :30/05/1986
Sex : Male
Nationality : Indian
Marital Status : Single
Passport No. : F 8984272
Languages : English, Malayalam
Hindi, Tamil

Hobbies :
Reading Books, Listening Music,
Playing Cricket, Foot ball,


Work Experience :
1) Company : Tempus Infra projects pvt.ltd, Chennai.
Position : Safety Officer
Duration : From 01.04.2010 to Till Date
Project Detailed : G +18 Floor (7 Blocks)
Responsibility : HSE
2) Company : Nokia India Private Limited, Sriperumpudur.
Position : Working in Nokia Phase III construction project as
Occupational health and Safety Engineer
Duration : From 01.04.2008 to Till date.
Responsibility : Occupational Health & Safety Engineer
- Advise the contractors regarding safety protocols and procedures to ensure regulatory compliance as mandated by state and Occupational Health and Safety Assessment Series(OHSAS)
- Conducting Safety Induction to new Employees
- Delivering Tool Box Talk on Daily Basis
- Conducting Weekly gate safety meeting for construction site contractors.
- Conducting safety committee meeting.
- Conducted and coordinated safety and first aid training to educate contractors about safety policies, laws and practices.
- Heading Weekly Site Safety walk down team to ensure the compliance with OHSAS and Local regulations
- Worked in launching of Incident reporting online tool.
- Updated the risk register as per OHSAS:2007
- Introduced Safety Passport system to ensure competency of the contract employees
- Introduced MHE Authorization card to evaluate the MHE Operator’s skill
- Conducting Induction, periodical and specific training to management, supervisory personnel and workers.
- Identification & elimination of hazards by safety inspection, audit, Group Hazard Identification & Risk Assessment(GRA)
- Formation of Safety Improvement Team for conducting a workplace inspection as a group.
- Ensuring that a culture of safe working practices is adopted, keeping zero percent accident rates in the premises.
- To ensure compliance to statutory and corporate standards relating to Health and Safety
- Observer for OHSAS 18001:2007 audit.
- Introduced Combined Safety work permit system including Hot work, Cold works etc.,
.

Professional Affiliations
3) Company : S.Subhramaniyan Construction Co PVT, LTD, (SSCO), Chennai

Position : Safety Officer-Trainee,
Duration : December 2005 to 30/03/2008
Responsibility:
- Conducting Safety Induction to all Employees
- Delivering Tool Box Talk on Daily Basis
- Identify the Hazard and rectifying
- Maintaining Good House Keeping
- Providing First Aid Facilities to Injured Workers
- Full Implement of Safety Procedure
- Safety Check List Maintaining for all equipment & activities
-
Education:
Diploma in Safety & Fire
NIFE, COCHIN-2005
SSLC
John Memorial High School Kodukulenji -2003
Software Skills:
Operating System: MS Office (Word, PowerPoint, Excel),
Co-curricular Activities
- Attended in a one-days in-house training programme on up gradation of OHSAS -18001 conducted by DET NORSKE VERITAS (DNV)
- Attended First aid training programme conducted by St.John Ambulance Association.
Full Membership from Indian Safety Professionals
Area of interest:
Safety Inspection & Training, Fire safety and explosion control Occupational health hygiene & Construction safety.
References:
1. Mr.P.Saravanakumar,
OHS Coordinator,
Nokia India Private Limited,
Sriperumpudur, Chennai.
Mob : 9940674556
Office: 044 47119369
2. Mr. D. Mohan
Project Manager
S.Subhramaniyan Co Pvt, Ltd
Alwarpet - chennai
Mob : +91994142491
Declaration:
I here by declare that all the information furnished above is true to the best of my knowledge.

Sincerely yours,
Place:
Date: (TG. Sonumon)