Manjeera Constructions Ltd Hyderabad : Guest Relation Executive

[Rajkumargautam]

Manjeera Constructions Ltd. Hyderabad / Secunderabad : GUEST RELATION EXECUTIVE

Designation: GUEST RELATION EXECUTIVE
Experience: 2 - 5 Years
Location: Hyderabad / Secunderabad

Job Description:
1. Ensuring maximum customer satisfaction and creating Wows at every interaction with the customer 2. Meet, greet the customer to enhance customer satisfaction and solicit customer feedback on their site visit

Desired Candidate Profile:
The incumbent must be having exposure to Hotel Front Office Operations, with good communication skills and pleasing personaltiy.

Company Profile:
MANJEERA GROUP is leading construction conglomerate based at Hydeabad. Established in 1987. Today, it has grown into one of the premier property developers in South India.

Email Address: christopher@manjeera.com
Website: https://www.manjeera.com

Keywords: GUEST RELATION EXECUTIVE

[Raghu Rama Reddy.P.]

HELLO GOOD AFTERNOON SIR,
HARD WORKING IN ALLOTMENT JOB.

[Guest-IJT]

Name : Abdullah Rashid Godwin. Sayed
Email : god1win AT gmail.com
Designation / Skillset : Chief Operations Officer
Dear Sir,
Am Abdullah Rashid Godwin presently working in Saudi Arabia. Had seen your advertisement posted on TimesJobs.com. Looking for an opportunity to make a shift in career.If you find me suitable for the Operations / Support Services Officer Position in firms that you might be in contact with or for any other positions mentioned in the subject. Just sending you my details for your perusal if you find me suitable for any such positions.
Notice Period - 3 Months in my current Job.
Wish to hear from you in earnest.
--
Regards,
Sayed. Abdullah Rashid Godwin BSc, PGDHM, MBA - HA - (USA)
COO / Advisor to Chairman


Resume :

CAREER OBJECTIVE & THE APPLICANTS MOTTO
The applicant enjoys professional growth in a challenging work environment in the Service industry. Upgrading his skills and knowledge in administrative and managerial aspects while being an asset to the firm at the same time. Associating with the organization where he can contribute to the best of his abilities and his inerrant skills can be put to maximum use in achieving the organization goals being easily adaptable with excellent communication skills, hard working while open to ideas as a team leader
QUALIFICATIONS
B.Sc; P.G.D.H.M; M.B.A – HA (USA)
Positions applied for Operations /Human Resources /Support Services /Procurement
EDUCATIONAL QUALIFICATIONS :-
ACADEMIC :-
1. MBA – Masters in Business Administration with specialization in Hospital Administration from the Golden State International University, USA Certified, through Distance Education Program (From the CMCE Academy) in India. Awarded in the year 2004. : 83% marks, Grade B, GPA 2.9.
- (Project Work) - A study among the corporate clients regarding the Executive Health cheq at NewCiti hospitals, Secunderabad completed as part of the MBA program.
2. PGDHM – 2 Years Post Graduate Diploma (Equivalent to MHM, Masters Program including On the Job Training) in Hospital Management from the Apollo Institutes, Apollo Hospitals Enterprises Ltd, Chennai, India. Awarded in the year 1999. :- 65% marks.
- (Project Work) - An Assessment of the need for a Medical Social Worker at Apollo Specialty Hospital done as a part of the hospital management Course..
3. B.Sc., – Bachelor of Science, in Botany, along with Zoology & Chemistry from the Madras Christian College (Autonomous), University of Madras, Chennai, India. Awarded in the year 1997. :- 60% marks.
NON-ACADEMIC :-
1. Holder of ‘B’ Class Certificate in the National Cadet Corps Training (NCC) at the POC Rank, Indian Navy Wing.
2. Working Knowledge of Computers in MS Office, Word, Excel, PowerPoint & Internet Savvy.
WORK EXPERIENCE :
FIRM
JOB RESPONSIBILITIES
AL-NABA SERVICES L.L.C.
SULTANATE OF OMAN
Asst. Manager Operations. A Hospital Support Services Housekeeping, Pest control & Manpower management
Firm
- Being the Asst. Manager Ops & Mktg. had to overlook a huge employee, manpower utilisation of 4000 staff posted at the various clientele locations, organisations, public, private including governmental establishments in providing them with quality housekeeping services.
- Mobilisation of manpower, equipment, Sanitary Consumables, time bound service, with implementing ISO practices adhering to the quality policy of the company.
- Team work and effective Communication and advisory and planning skills were demonstrated.
- Have been good in maintaining interpersonal relations with the clients and can be an asset to affect customer satisfaction and to the employer.
- Could lead by example being a team member. The Ability to complete any given tasks or assignments within the target period with Speedy and accurate work dedication and patience has been my forte.
- Also had to over look into the Operational and Marketing aspects including a part of payroll activity, effecting customer satisfaction by meeting the contractual requirements agreed upon.
- Qualitative and Quantified services of Housekeeping services to major corporate and government firms in the sultanate of Oman.
- Worked towards acquiring the certification to become, The First ISO 9001 : 2000 certified Services Firm in The Sultanate.
- Manpower handling to extract maximum output from the staff and managed a team of Supervisors over looking the staff, computing the staff movement in customized software, HR activities, counseling services to staff, Healthcare and Catering, wellbeing of staff also were to supervised.
- Had to overlook into transportation facilities for the staff from base camp to different work sites as per the work schedule assigned at the client establishments.
- Had to train newly recruited staff as per their designation and location of work. Supervising the catering services provided for the staff in the camp.
- To take care of the medical needs of the staff and to handle emergency situations incase of injury to staff. Also salary disbursement to the staff which is credited into my bank account by the company payroll was a part of my duties.
- Performance appraisal, Promotions of staff etc.
FIRM
JOB RESPONSIBILITIES
IRANIAN MEDICAL SPECIALISTS CENTER. SULTANATE OF OMAN.
Operations Manager.
A poly center
- As an Operations Manager, taking care of a staff of 110 people technical and non technical.
- Inclusive along with the normal functional duties of recruitment, assigning roles, monitoring, evaluating, business functions of income generation.
- Corporate client handling, Pharmacy Revenue assessment and also had to coordinate with the Ministry of Pharmaceuticals in Oman.
- Had taken up installation of the modern X-ray unit of the Toshiba brand from Japan having ensured that the clinic had met with all the required regulations for the permit issued by the Ministry of health in Oman to establish the radiology unit.
- Hired doctors to the required specialties ranging from GP, Gynecology, Dermatology, Dentist / Orthodontist, Radiology , Accounting, Bio-medical engineering, Following the Rules of the Ministry of Health, and Department of Pvt Health Establishments in Oman.
FIRM JOB RESPONSIBILITIES
RATNAM GROUP OF EDUCATIONAL INSTITUTIONS ADMINISTRATOR ACADEMIC
Corporate schools with over 10,000 students 200 teachers at Nellore, Andhra Pradesh, India. - As an Academic Administrator his duties are assigned by the management connected with Academic and Non-Academic areas with 155 teachers.
- He checks whether the teaching faculty has prepared the Year Log, day wise in each subject basing on the periods / Hours allotted to the various subject teachers.
- Then follow up on whether the program schedule is being followed by the staff in accordance with the guidelines given also the methods followed audio-visual Aids used besides other aids.
- The Exam and test schedules are planned. Being a residential School with over a thousand students their study hours are to be planned.
- To make life-interesting staying on campus, Co-curricular and Extra- curricular activities are given equal importance. Started a Science Club ‘RESCUE’ to bring out their scientific temper and published Science journals for the school.
- Their Physical fitness is also of paramount importance. Above all their food and health is yet another area supervised for the Institution believes in the adage “A sound Mind in a sound Body
FIRM JOB RESPONSIBILITIES
NEWCITI HOSPITALS,
ASST. GENERAL MANAGER OPERATIONS
A 200 bed Corporate
Multi Specialty Hospital, Secunderabad, India.
- As the Assistant General Manager Operations, worked on streamlining of human resources for 269 staff, allocation of work, delegation of duties and job descriptions for individuals in their respective departments within the hospital to improve efficiency.
- Taking care of the complete operations of day-to-day activities in the hospital, departmental coordination, system of workflow, formed a disciplinary action committee, maintenance of confidential reports, providing management information system (MIS) to the Directors in making financial and policy reforms and decisions.
- Conducted departmental meetings to discuss and sort out departmental problems. Worked on financial statistics of Hospital revenue Generation including backlog recovery of from the corporate clients also held an analogous post being the Executive Assistant to the Medical Director.
FIRM JOB RESPONSIBILITIES
APOLLO HOSPITALS ENTERPRISES Ltd 4000 bed Multispeciality and Cancer Management Hospitals.
Executive - Corporate Business
Executive trainee Operations – International Patients coordination
(INTERNSHIP) : Executive Health care Services UNIQUE HOME HEALTH CARE Ltd
A Unit of Apollo Hospitals Ltd, TamilNadu, Chennai
- Joined the Apollo Hospital’s Group as a Management trainee in the PGDHM (MHM), 2 year full time Post Graduation Diploma course and being an on-the-job training Program, had worked in many of the departments of the hospital. He was given the post of the
- Executive Healthcare Services and absorbed into the Unique Home Healthcare Ltd. – a subsidiary concern of the Apollo’s to do his internship. The work included both Promotional and Administrative aspects.
- Marketing of this intangible product (a Western Concept of Home Healthcare) to the corporate clients and the general public, utilizing various marketing tools to reach out to the masses and also in the administration of the nursing department which included handling manpower of around 150 nurses enrolled with the firm, their duty postings, duty hours, shifts, salaries, monitoring and follow up of staff posted and the patients concerned both within the hospital and at their residence in coordination with the Nursing Superintendent.
- International Patient Coordination : Managing and coordinating the international patients arriving from various nations for treatment at the hospital especially from the Middle-East. Work included coordinating with the Ministry of Health of Oman, Ministry of Defense- Oman, UAE & Sri Lanka by maintaining good rapport with the consulate generals of these MOH’s posted in India.
- The work involved mostly regarding the patients who had to undergo treatment in India, their reports for suggestions on being faxed to the hospital, had to coordinate with the concerned specialist consultant or the surgeon regarding their medical management and working out the approximate expenditure involved for the entire procedures, hospital bills and stay while in India.
- All this having been sent to the Ministry for their evaluation and patients arriving were taken care of personally until he returns back to his country. These works done the bills incurred were dispatched to the Ministry for reimbursement to the hospital. The work involved a lot of Customer care & support service. Department of Corporate Relations
FIRM
JOB RESPONSIBILITIES
Ravi Children Hospitals
An Exclusive 200 bed, Paediatric Superspeciality Hospital, Nellore, India.
Administrator Hospital Services
- Had to take care of 225 personnel.
- Management of hiring the required staff for the various areas of the Paediatric facility, employee welfare, salary and payment structure, duty charts for 24 Hrs services of the employees and the staff of the various units of the OP and IP departments.
- Maintaining records of the staff, Performance appraisal reports, Equipment service reports and apart from this had a few corporate Tie-ups.
- Maintaining all the billing documents for statistical analysis for the year’s financial balance statement at the end of the financial year.
- Materials & stock management.
- Assisting the Director’s in their work and taking part in the director’s meetings and assisted in decision making regarding the various activities of both the Indoor and Outdoor Social Work activities of the hospital be it work related issues, emoluments, employee welfare activities, necessary equipment that is required.
- Ambulatory Requirements, costs, potentiality factors involved the market target segment concerned and managed a 4 member marketing team. Prepared promotional catalogues.
Presently Working
Dr.Noor Mohammed Khan General Hospital, Kingdom of Saudi Arabia. A 150 bed Multispeciality Hospital.
COO & Advisor to the Chairman - As the COO, worked on streamlining of human resources for 260 staff, of 50 commissioned beds, allocation of work, delegation of duties and job descriptions for individuals in their respective departments within the hospital to improve efficiency.
- Monitoring HOD's of all Departments and partaking along with them in Decision making, problem solving, Quality Assurance, Assisted in Conducting & monitoring Quality audits & improvement in services provided to avail CBAHI Quality Assurance certification.
- Nursing Care. Customer care/ Guest relation officers for improvement in Customer Satisfaction
- Formed the core member of the Purchase committee to ensure that we avail quality, cost effective products for medical supply & hospital equipments.
- Ensured that we conducted CME programs for Nursing / Medical & Administrative staff along with the Medical director.
- Analyzing patient statistics from the MRD and providing additional facilities and services having discussed with the doctors.
- Taking care of the complete operations of day-to-day activities in the hospital, departmental coordination, system of workflow, formed a disciplinary action committee.
- Established Departments instituted many committees, which did not exist. Recruited staff to the various specified departments and doctors for the respective specialties.
- Worked along with the HR manager in following with the ministry regulations for recruitment of staff and their benefits & protocols.
- As the Advisor to the Chairman had to give him my suggestions on staff selection for the medical & non medical departments and on financial investments on equipment & other essential areas.
- Marketing tools for improving hospital revenue.
- Conducted departmental meetings to discuss and sort out departmental problems. Worked on financial statistics and methods of Hospital revenue Generation including backlog recovery of from the corporate clients.
- Selected for Launching a new world famous ERP SAGE ACCPAC with the help of their international IT Team. Worked on Master Preparation, Staff training, Operational Manual, and Authentication.
PASSPORT DETAILS :
a) Passport Number J 4230776
b) Date of Issue 24-11-2010
c) Date of Expiry 23-11-2020.
d) Place of Issue Riyadh, Saudi Arabia.
DRIVING LICENCE (GCC) :
a) License Number 70846876 - valid through 2017.
b) Place of Issue Sohar, Sultanate of Oman

REFERENCES :
- DR. K.SRI RAM (MD) MANAGING DIRECTOR, UNIQUE HOME HEALTH CARE LTD. APOLLO SPECIALITY HOSPITAL, 320, MOUNT ROAD, TEYNAMPET, CHENNAI - 35. .
- DR.K.PRABHAKAR, DIRECTOR HRD, APOLLO HOSPITALS GROUP, 21 GREAMS ROAD CHENNAI - 6.
- PROF. DR. C. B. SRINIVASA RAO, M.B.B.S, M.D (GEN.), DTM & H (LIVERPOOL), (HONARARY DEAN – NTR MEDICAL UNIVERSITY, VIJAYWADA, ANDHRAPRADESH, INDIA)
- DR.KRISHNA KISHORE ORTHO SURGEON, MANAGING DIRECTOR, RATNAM GROUP OF EDUCATIONAL INSTITUTIONS, NELLORE, INDIA.
- DR.MOINUDDIN, ORTHO SURGEON / CONSULTANT. UAE HOSPITALS, THE UAE.
- Mr.SHYAM KUMAR, ADMINISTRATOR, CEM Hospitals, Rajhmandy, AP, India.
- Mr.MASOOD AHMED, PRINCIPAL, Indian School. Jeddah, KSA.
- Mr.ABDUR REHMAN, Dar al Atbak Trading Est, Riyadh, KSA.
- Mr.GOPINATH, Senior Corporate Manager, Dr.Moopens Group, UAE,
DECLARATION :
I hereby declare that the above information and particulars are true to my knowledge.
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4362471
Date & Time : 12th Jul 2011 1:16 PM (UTC)
IP Address : 94.96.164.93
Browser Info : Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.112 Safari/534.30
Predicted Country : Saudi Arabia

[Guest]

D Karun Kumar

Email :dkni_999 AT yahoo.com

OBJECTIVE :
Seeking a challenging avenue in the field of back end services, where in my knowledge, educational potential and team work capability match the growth and strength of the organization and contribute to the organizational goals with betterment of my career prospects.

WORK EXPERIENCE :
Presently , i am working as a Site Admin Officer at MODI BUILDERS . from november 2010 to till date. My role is to go constructions sites for inspection and stores stock checking , coordinating with managers with the house keeping agency ,Customer care executive, admin manager etc . to look after the work .Their attendance checking , Checking of all Registers at site related to admin . Coordinating with HR Dept for all bill processing related to sites . and coordinating with contractors to look after the work .
As a Recovery Manager at VK Logistics . from september 2008 to 2010 october . My role is to coordinate with various recovery executives and make sure that logistics have been delivered on time at right address after verifying the authenticity of address proofs given by my company’s clients. Besides, I also had the experience of handling and maintaining accounts.
As a Team Leader in verification department, I worked at CK Associates from August 2005 to December 2008.
As a field verification officer, I worked at Probes Screening near Birla Mandir from January 2004-August 2005. I have the experience of serving my company’s clients which includes HDFC, Axis Bank.

EDUCATIONAL PROFILE :
Bachelor’s Degree in Computer Science (B.Sc)
Wesley Boys Degree College, Osmania University, Hyderabad.

SOFT SKILLS : Self Driven, Highly motivated, Go getter, Zeal towards work, Very hard working and Optimistic approach in achieving goals