Bakson Mumbai : Front Office Executive Receptionist

[Rajkumargautam]

Bakson Mumbai : Front Office Executive( For Khar, Mumbai)

Designation: Front Office Executive( For Khar, Mumbai)
Experience: 0 - 2 Years
Location: Mumbai

Job Description:
The candidate will be responsible for handling telephone calls, attending messages, coordinating patient's appointments and other activities related to office administration.

Desired Candidate Profile:
Graduate with 1-2 yrs experience having experience in the similar field with good communication and computer skills. Female candidates will be given preferance. ( Shift Timings- 10am to 8pm). Please contact Dr. Amit for interview-09870549990

Company Profile:
Bakson is a leading corporate in the field of pharmaceuticals, Health Care & Education.

Email Address: jobs@bakson.net
Website: http://www.bakson.net

Keywords: Receptionist, Front office

[Guest-IJT]

Name : Mithilesh Kumar
Email : mithileshamit AT gmail.com
Designation / Skillset : Customer Service

Resume :

PROFILE :-
- Young. Dynamic B.Sc. candidate seeking career in Customer Service..
- Resourceful and Knowledgeable about business relationship.
- Excellent common sense and decision-making abilities.
- In-depth understanding of emerging technologies and their commercial applications.
- An effective team member with strong trouble shooting and problem solving skills.
- Self-motivated, hard working go-getter with abilities to accept challenges and deliver results.
- Ability to innovate and adapt to new situation.
PROFESSIONAL WORKING EXPERIENCE :-
Company :-Panoramic Universal ltd. (PANCARD CLUBS LTD)
Customer Service January2011-Till Date
Work Profile :-
- Take online complaint of Marketing Person and Provide them Service Request .
- Online Receipt entry, Certificate entry, Data entry.
- Assist to the Branch Manager on their Project.
- Take Cash at Counter from Marketing Person as a Cashier.
- MIS Reports.
PROFESSIONAL WORKED EXPERIENCE :-
Company :-Reliance Communication (Mars Dial Net PVT LTD)
Customer Support Leader September 2009 – Jan 2011
Work Profile :-
- Handling Escalated calls of the Customer, Retailers and Distributors.
- Case tracking to ensure minimum SR fatal to improve quality, maintain down time sheet, monitoring the burning issues, Floor walking, Queue monitoring, Handling Postpaid Desk.
- Analyzing the escalated calls data & generating trends to improve CSRs understanding.
- Assist to the TLs on their Projects.
- Provide Product training to the new CSRs.
Customer Care Executive February 2007-Sept 2009
Work Profile :-
- Handling of customer calls with immaculate quality and excellent communication skills.
Educational Qualification :-
- B.Sc. 2008 Patna University
- I.Sc. 2005 B.I.E.C. Patna
- Matriculation 2003 B.S.E.B. Patna
Achievements :-
- No MAFI till date from DAKC monitoring as well as internal Monitoring.
- While working with RTL as a C.C.E., I was promoted as a Sr. Customer Care Executive on basis of my performance and dedication towards my work.
- Under RBPO Management, I was awarded as Quality champs for Patna Centre (Bihar Circle) on basis of my communication skill and product knowledge.
- After showing my dedication towards the work I was promoted for D.H.D. Team. (Distributor Help Desk).
- After showing extra efforts and dedication towards the work I have been promoted as a C.S.L. (Customer Support Leader).
Competencies :-
- Good Communication skill.
- Able to lead a team.
- Honest, Sincere and Committed towards work.
- Self Confident, Energetic & try to create maximum output from available resources.
- Committed to deadlines and schedules.
Hobbies :-
- Playing Cricket, Listening to Music

Date :
Place : Mithilesh Kumar
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4341585
Date & Time : 7th Jul 2011 10:19 AM (UTC)
IP Address : 59.98.195.87
Browser Info : Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0)
Predicted Country : India