Clarks Inn Gorakhpur :Hotel Management, RESIDENT MANAGER

[mskavi]

Clarks Inn Gorakhpur : CLARKSINN GRAND - GENERAL/RESIDENT MANAGER - GORAKHPUR(U.P.)
Website: http://clarksinn.in/

Keywords: GMRMGKP

Designation: CLARKSINN GRAND - GENERAL/RESIDENT MANAGER - GORAKHPUR(U.P.)
Experience: 10 - 15 Years
Location: Gorakhpur
Compensation:
AT PAR WITH INDUSTRY
Education:
UG - BHM - Hotel Management
PG - Any PG Course - Any Specialization
Industry Type: Hotels/ Restaurants/Airlines/Travel
Functional Area: Hotels, Restaurants
Posted Date: 18 Jun 2009

Job Description:

Job Description:
_ Maximize revenue & profitability of the hotel through best of product & service standards.
_ Timely usage of financial & statistical information in management decision making.
_ Increase market penetration for the hotel & leverage the USP of the hotel.
_ Monitor complaints & take measures to ensure complaint reduction.
_ Monitor rooms market share & to improve revenues against budget & previous years’ performance.
_ Monitor & improve F&B market share.
_ Monitor & improve Rev PAR’s / Recovery’s .
_ Maintain excellent external contacts
_ Implement & monitor the Performance management system in the unit.
_ Identify & develop talent through appropriate career progression plans in coordination with Corp HR.
_ Ensure alignment of T&D activities with operational goals & objectives.
_ Ensure imparting both technical & attitudinal training to all employees.
_ Ensure optimal staffing levels & Rooms for the unit in line with the SBU scorecard to Staff ratios.
_ Ensure the Staff cost & other related expenses are within the established norms.
_ Develop & implement Balanced Scorecard
_ Responsible for compiling the unit Capital & Operations budget
_ Maintain high standards of hygiene & sanitation in & around the unit.
_ Recommend & constantly review up gradation of unit facilities, products, equipments,& services.
_ Ensure compliance of statutory requirements of the unit.
_ Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by the management.

Desired Candidate Profile:
- Graduate/Diploma in Hotel Management

Experience :
- Progression through various operational positions in a hotel and a minimum of 8-10 years experience .
- Pre-opening of hotels .
- Exposure to international hotel operations

Knowledge/Skills :

_ Thorough knowledge of all hotel operations.
_ Excellent knowledge in Sales & Marketing, Finance, HR & IT.
_ Excellent communication skills.
_ Well versed with computers.
_ Graduate/Diploma in Hotel Management
_ 10 to 12 years of experience in hotel operations of which at least 5 years as a HOD of a large business or leisure hotel.

CANDIDATES FROM LUCKNOW;VARANASI WOULD BE PREFERRED



Company Profile:
With a history spanning over three centuries of glorious tradition, this is the story of an Indian business house that, till date, embodies the unique ethos of its birthplace, Varanasi. Today, the Group is a leading player in textiles, manufacturing, international trade and hospitality, consisting of companies such as Banaras House, Indian Textiles, Great Value Travels, Great Value Hotels and the Clarks Group of Hotels
Clarks Inn is presented by the promoters of the Clarks Group of Hotels, well known in North India for over 50 years. The Group is highly regarded for its professional outlook and commitment to integrity. This chain of luxury hotels includes: Clarks Varanasi / Clarks Shiraz ( Agra ) / Clarks Amer ( Jaipur )/ Clarks Avadh ( Lucknow ) / Clarks Khajuraho .And following under the brand Clarksinn
Clarksinn –- Delhi/NCR
Clarksinn Grand - Gorakhpur (U.P.)
Clarks Exotica Aguada Anchorage- Goa
Clarks Exotica – Bangalore
Clarksinn – Alwar (Rajasthan)
Clarksinn New Delhi(Nehru Place)
Clarksinn New Delhi(Lajpat Lagar)
Clarksinn Hubli(Karnataka)
Clarksinn Bareilly (Opening Shortly)
Clarksinn Vrindavan (Opening Shortly)
Clarksinn Faridabad(Haryana) (Opening Shortly)
Clarksinn Guragon(Haryana) (Opening Shortly)
Clarksinn Kausambi ( Delhi/Ncr) (Opening Shortly)
Clarksinn Vijaywada (A.P.) ( Opening Shortly )

Executive Name: PANKAJ GIROTI, S.N. SRIVASTAVA

Address:
Clarks Inn
C/O Banaras House Limited
1/42 DDA Local Shopping Complex
Govindpuri , Kalkaji
New Delhi,New Delhi,INDIA 110019

Email Address: pankaj.giroti@clarksinn.in, sns@clarksinn.in

Telephone: 9958910008,9350036999

Reference ID:
GMRMGKP

Keywords: GMRMGKP

[Guest]

BIRESWAR CHATTERJEE
E-Mail :,bc2010.india AT rediffmail.com

~ Senior Management Professional~
~ Offering over 3 decades of enriched expertise in the Hospitality Sector~

- A result oriented professional with experience in :
- Strategic Planning - Budgetary Control - General Administration
- Event Management - Food Service Operations - Client Servicing
- Inventory Management - Facility Management - Team Management
- Extensive experience in Operations Management, Customer Relationship Management and People Management in Hospitality Industry.
- Expertise in managing wide range of activities such as personnel administration, general administration, client relationship management, purchasing and recreational facilities.
- Adept at maintaining service standards / operational policies; planning and implementing effective control measures to reduce running costs of the unit.
- Proficient in inventory management and maintenance of a hygienic environment in the kitchen.
- Recognised for outstanding organisational skills, creativity, artistic display, public relations and an ability to consistently exceed guest expectation.
- Excellent communication, interpersonal, relationship management and problem solving skills

EMPLOYMENT RECITAL
At present Working as a Director-Marketing & Hotel Alliances with M/s Prakriti Inbound Pvt.Ltd.,New Delhi ,a professionally managed IATA,ASTA,IATO recognized Tours & Travel Company.(Having offices in CHINA,GERMANY and Delhi, MumbaI and Kochi.)from MAY-2006.
Previously worked with
Hotel Clarks Varanasi Ltd. Varanasi
Hotel clarks Usha Bundela, Khajuraho F.O.M./P.A. to C.E.O/Reservation Incharge from Nov. 1983 – April 2006

The Accountabilities :

Operations Management :
- Handling Manager’s daily reporting to General manager by morning c0-ordination meeting and guiding them for smooth operations and solve their problems relating to staffing , inventories , purchasing , sales , marketing and day to day operations through their team in respective departments like Food & Beverages , Front Office , Housekeeping , Accounts , Security , stores , Kitchen and future forecasting etc.
- Supervising entire hotel operations; entailing formulating & implementing the department’s Standard Operating Procedures.
- Reporting the cost of breakage and the weekly work schedules related to forecasted house, banquet and outlets occupancies.
- Monitoring staffing levels of each department; ensuring that all the staff adheres to department’s operational strategies.
- Providing high quality services to achieve customer delight by extensive interaction with guest and quick resolution of problems.
- Managing all aspects of service management involving ambience of the hotel and all guest areas and back of the house for clean and hygienic standards.
- Maintaining quality and consistency of service standards in each department for enhancing guest satisfaction.
- Conducting hygiene inspections and conveying feedback to operating staff for any discrepancies found in standardised norms.

Customer Relationship Management :
- Ensuring customer satisfaction by achieving delivery of service quality norms by interacting with clients, handle guests requests & resolving complaints.
- Executing policies & procedures in the operating systems to achieve greater customer delight.
- Delivering high-value restaurant services to upscale clients for exalting their satisfaction levels.
- Organising in-house events for guests for their leisure and comforts.

Team Management :
- Staff training, making duty rosters, setting objectives for entire team.
- Monitoring the performance of multi-skilled work force and conceptualising need-based training programs for their overall career development.
- Conducting practical and theoretical training programs to enhance skills and motivational levels.

ACADEMIA
- M.A. from Banaras Hindu University (U.P.)in 1979

PROFESSIONAL ENHANCEMENTS
- Strategic Management
- Personnel Planning and Selection
- Organizational Decision Making
- Compensation and Performance Appraisal
- New Venture Creation
- Business Data Communications
- Quality Assurance
- Staffing and Selection

[Guest]

i need any kind of job which was related with tourism because i m done my P.G in tourism management so any kind job for me which is suitable for me then call me immediately.


mahima chandra

[Guest]

Dear Sir,
Kindly find attached below my resume for your pursual. As per your vacancies in Gorakhpur .
AMIT TALWAR
Email : amittalwar27 AT rediffmail.com/talwar.amit564 AT gmail.com
Over 12 years experience in Hotel and Resort Operations in India, carved strong Entrepreneurial Skills, ability to spearhead the Strategic Business & Operational planning without compromising on quality & standards.
Career Profile
- A dynamic & result oriented professional having 11+ years of experiences in Operations.
- An Out–of-the-Box Thinker with a proven track record of Streamlining workflow, evolving effective operational procedures & creating a teamwork environment to enhance productivity.
- Proficient in handling the entire gamut of Hotel Operation and accountable for increasing profitability & achieving business objectives.
- An effective communicator with strong leadership skills, logic and analytical abilities coupled with strong interpersonal skills.
CAREER INSIGHT
AGRA , INDIA
January 2011 – Till date, Golden Tulip, The White Klove - Agra
F & B Manager
44 Rooms , 1 Restaurant , 1 coffee shop , 2 Lawns for Banquets,
No of employees - 60
Pre Opening Responsibilities :
- Establishment of a pre-opening office
- Execution of management
- Coordination between Project Director & operations team with work flow chart.
- Preliminary brochures & templates, press announcement etc.
- Business plan
- Menu Engineering
- Revenue Management
- Tie ups with companies
- Conducted analysis of the property, including proposed business and marketing plans, supply and demand conditions, management issues and an assessment of the property’s strengths, weaknesses, opportunities and threats (SWOT analysis).
AGRA,INDIA
May 2010 – January 2011welcome Heritage-The Grand Imperial
F & B Manager
30 Rooms , 1 Restaurant , 2 Banquet halls , 1 Conference hall , 2 Lawns
No. of employees – 87
Responsibilities : (Profit Center)
- Developed an Asset Management Strategic Plan, which allows the company to gain an in-depth knowledge of the project and its goals & objectives
- Conducted analysis of the property, including proposed business and marketing plans, supply and demand conditions, management issues and an assessment of the property’s strengths, weaknesses, opportunities and threats (SWOT analysis).
- Developed a detailed monitoring process with the goal of ensuring that realistic budgets are established that challenge management and meet the financial objectives
- Supervise the operation of the hotel as efficiently as possible through qualified & well-trained staff to produce the highest volume of sales.
- Ensure health and safety compliance and excellence in cleanliness in all departments.
- Provide hands on assistance to departments heads where and when needed.
- Conducted daily morning meeting to discuss operational problems and opportunities in order to improve and maintain excellent communication flow.
- Since we had an extensive banqueting facility, I was also responsible for the Banquet sales

GWALIOR, INDIA
November 2001 – August 2009. Hotel Sita Manor - Gwalior
Hotel Manager
42 rooms, 1 Restaurant, 2 Banquet halls, 1 Conference hall.
No. of Employees - 64
Pre Opening Responsibilities :
- Establishment of a pre-opening office
- Execution of management
- Coordination between Project Director & operations team with work flow chart.
- Preliminary brochures & templates, press announcement etc.
- Business plan
- Menu Engineering
- Revenue Management
- Tie ups
- Executed marketing blitz
- Statutory compliance with pre-opening & technical service agreement between contracting companies & hotel management.
- Liaison with government offices during the pre-opening stage, such Ministry of Labor, Health Inspectors, and the Fire Inspectors.
Responsibilities : (Profit Center)
- Developed an Asset Management Strategic Plan, which allows the company to gain an in-depth knowledge of the project and its goals & objectives
- Conducted analysis of the property, including proposed business and marketing plans, supply and demand conditions, management issues and an assessment of the property’s strengths, weaknesses, opportunities and threats (SWOT analysis).
- Developed a detailed monitoring process with the goal of ensuring that realistic budgets are established that challenge management and meet the financial objectives
- Initiated operating inventories & responsible for routine capital expenditure.
- Reviewed proposed staffing plan
- Monitor compliance with the Pre-Opening and Technical Services Agreements between contracting companies & hotel management.
- Oversight of FF&E (Furniture, Fixtures & Equipment) and OS&E (Operating Supplies & Equipment) specifications and purchasing.
- Supervise the operation of the hotel as efficiently as possible through qualified & well-trained staff to produce the highest volume of sales.
- Ensure health and safety compliance and excellence in cleanliness in all departments.
- Provide hands on assistance to departments heads where and when needed.
- Conducted daily morning meeting to discuss operational problems and opportunities in order to improve and maintain excellent communication flow.
- Since we had an extensive banqueting facility, I was also responsible for the Banquet sales.
MUMBAI, INDIA
May 1999 – November 2001. Suman Motels - Mumbai
Resorts Manager : Handling Mangaon, Khapoli, Lonavala and Pune Resorts.
322 Rooms, 6 Restaurant, 2 Swimming Pools & 2 Fitness centers.
No. of Employees - 265
Responsibilities :
- Responsible for the Operation of both the Resorts having altogether 260 rooms.
- Responsible for the Recruitment of all the H.O.D’s, Supervisors and Staff of the Resort.
- Responsible for the day to day purchase and issues to all departments through stores.
- Preparation of budgets taking into account the Financial Liabilities.
- Responsible for the Operation of entire Front Office & Housekeeping department.
- Responsible for the Recruitment of all the Supervisors and Staff.
- Heading the sales & marketing and Business Development department.
- Preparation of Break Even Charts and budgets taking into account the Financial Liabilities.
JHANSI
May 1998 – May 1999. Hotel Sita - Jhansi
Front Office Manager
Responsibilities :
- Handling all check in and check out and ensure guest satisfaction.
- Handling staff related issues, like uniforms, grooming, etc.
- Roster planning for staff.
- Granting of leaves with due consent of Hotel Manager/Deputy Hotel Manager.
- May act as a reliever to the Hotel Manager/Deputy Hotel Manager on their day off.
- Follow-up on repairs and maintenance of equipment.
- Monitoring of stocks of restaurant equipment as well as consumables.
- Control, supervise and reconcile supplies and stationeries, their inventory/ consumption.
- Complaint handling
- Training of staff on departmental promotions and FO knowledge and Guest service.
- General hygiene and cleaning of the outlet/work areas.
- Monitoring breakage and loss of hotel Stationeries.
- Providing assistance wherever required to Hotel Manger/Deputy Hotel Manger.
ACADEMIC & PROFESSIONAL QUALIFICATION
- Bachelors Degree in Hotel Management & Applied Nutrition from Presidency College of Hotel Management, Bangalore. Year 1995 – 1998
- Pre University from UP Board, Jhansi, Year 1993- 1995
- Matriculation from ICSE Board, Jhansi, Year 1980-1993
COMPUTER SKILLS
MS Word, Excel & PowerPoint

[Guest]

Full name - Manoj Kumar Singh
Email-id - m_kumars12 AT yahoo.co.in
Nationality - Indian
Job Position - Food and beverage manager / Resident Manager
Dear Sir/Madam,
This is manoj kumar singh working as food and beverage Manager in Mumbai . My last job in Ramee Group of hotel in Oman as Restaurant /Bar Manager I am apply for Asst. Outlet Manager
Thanks Regards
manoj kumar singh

CURRICULUM VITAE
Email – m_kumars12 AT yahoo.co.in
Objective :-
To reach at the optimum level of satisfaction in my chosen field of in HOTEL MANAGEMENT profession through my dedicated efforts. To integrate my skills in a team, to help the organization achieve its objectives.
Professional Qualification :-
- Three Years Hotel Management Diploma course done from National Institute of Hotel Management Dehradun in (2002 to 2005).
- Specialization course in the field of Food & Beverages (Production)
From Educational Institute of American Hotel and Lodging Association
(AH & LA)U.S.A.
Academic Qualification : -
H.S.C (Biology) Passed, From J.I.C.SOHANG, KUSHINAGAR (U.P) in 2001.
S.S C (Science) Passed, From J.I.C.SOHANG, KUSHINAGAR (U.P) in 1999.
Languages Known :-
HINDI, ENGLISH, WORKABLE KNOWLEDGE OF FRENCH

Industrial Training :-
- Duration 22 weeks (From 3rd November 2003 to 30th March 2004)
- Hotel Ashok (I.T.D.C) New Delhi. ( 5 Star deluxe hotel)
- Department : -
- Front Office, F&B Services, F&B Production and House Keeping
Responsibility of Food and Beverage Manager :-
- I have overall responsibility for the organization and administration of particular food and beverage service area. These may include the lounges, floors, grill room, restaurant and possibly some of the private banqueting suites.
- I set the standard for service and is responsibility for any staff training that may have to be carried out or off the job.
- I make out duty rotes, holiday list, and hours on and off duty so that all the service area, run efficiently and smoothly.
- Updating and compiling new wine list according to availability and customer needs.
- Compiling in liaison with the kitchen, menu for the various food service area and for special occasion.
- Holding regular, meeting with section heads to ensure all areas are working effectively, efficiently and well co-ordinate.
- Costing, Menu Planning, Events Planning, Inventory and Make Reports.
Career Highlights : -
Currently Working :-
- Working successfully as Food and Beverage Manager in Yellow Chili Sanjeev Kapoor Restaurant Pvt.Ltd. (Fine Dine Restaurant Indian, Chinese and continental Cuisine) in Mumbai India (10March, 2012 to till date)

Past Experience :-
- Worked successfully As Restaurant /Bar Manager in Ramee Group of Hotel and Resort Oman. Its 4 Star Hotel Two Fine Dines Restaurant, Spots Bar, and three Night Clubs. ( 15 Oct,2010 to 12 Feb,2012)
- Worked successfully as Asist. Restaurant Manager in Bajaj Hotel Pvt.Ltd.
(Out of The Blue Restaurant its Italian and continental cuisine Restaurant) Bandra Mumbai. (2 Feb, 2008 to 10 Sep, 2010)
Its fine dines Restaurant.
- Worked successfully as Food and Beverage Excutive in Erste Restaurant Pune. It’s Fine Dine Restaurant (Indian, Chinese and continental Cuisine Restaurant) Worked Between ( 1 Nov, 2006 to 25 Jan,2008 )
- Worked successfully as Captain and Sr. Captain Post job in Banjara Hills Holiday Resorts Pune. (Indian and Chinese fine Dining Restaurant) worked between (12 April 2005 to 25 Oct, 2006) its 4 Star Resort hotel.
PERSONAL DETAILS :-
Name : - Manoj K Singh
Date of Birth : - 10th Aug, 1985
Gender : - Male
Martial status : - Single
Nationality : - Indian
Passport No. : - E7533610
Father Name : - Mr. Ram Prasad Singh
Occupation : - Govt. Teacher
Hobbies : - Watching Movies & Chatting with people.
Date :
Place : MANOJ K SINGH

[harry chaurasiya]

I HAVE DONE HOTEL MANAGEMENT FROM MUMBAI. I HAVE 2 YEARS EXPERIENCE IN HOTEL INDUSTRY FROM MUMBAI HOTEL