Alphatac Technologies Bangalore : CSR inbound calls

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  1. Post Count Number #1
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    Alphatac Technologies Bangalore : CSR inbound calls

    Alphatac Technologies Bengaluru/Bangalore : CSR
    Website: http://www.alphatac.com

    Keywords: malyalam language is must

    Designation: CSR
    Experience: 0 Years
    Location: Bengaluru/Bangalore
    Education:
    UG - Graduation Not Required
    PG - Post Graduation Not Required
    Industry Type: BPO/ITES /CRM/Transcription
    Functional Area: ITES/BPO/KPO, Customer Service, Ops.
    Posted Date: 16 Jun 2009

    Job Description:
    Attending inbound calls and solving customer queries.malyalam language is must

    Desired Candidate Profile:
    efficient and hardworking.Attending inbound calls and solving customer queries

    Company Profile:
    We are a new Company, managed by professionals with over 3 yrs industry experience. We offer quality training for IT / Management, hardware courses, networking courses & call center/BPO./banking

    Executive Name: subhana

    Address:
    Not Mentioned

    Email Address: info@alphatac.com

    Telephone: 080-41330686

    Keywords: malyalam language is must

  2. Post Count Number #2
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    Name : MAYANK JAIN
    Email : jainmayank001 AT gmail.com
    Designation / Skillset : PUBLIC RELATION OFFICER
    Having sound interpersonal and communication abilities, and having enjoyed a good reputation as different positions, I believe I am able to acquire a solid reputation for effective networking. As a team member of your organization, I can provide Efficiency & Accuracy with strong ability to plan prioritize and manage complex projects under aggressive timeliness.

    Resume :
    BRAND & PROMOTION /MARKETING/PUBLIC RELATIONS & MEDIA
    Offering a successful and rewarding career of over 8 years, seeking senior level assignments across the industry
    _______________________________________________________________________________
    PROFILE
    - Industrious Competent and result- oriented professional with a successful career of over 8 years in Media, Brand and Promotional Activities, Public Relation & Institutional /Corporate Marketing
    - Successfully and consistently delivering the responsibilities of Brand and Promotional/ Marketing Activities
    - Consummate professional with excellent planning, execution, monitoring and resource balancing skills, attention to details as well as the ability to build and lead effective teams. Outstanding presentation and leadership skills.
    __________________________________________________________________________________
    CURRENT STATUS
    Dr. K.N. Modi University
    Officer- Marketing and Public Relations
    Job Profile :
    - Providing information to all prospective students and parents regarding admissions, admission related procedures & academic program.
    - Planning Promotional Activities, Scheduling of Events, and Budgeting of each campaign.
    - Handling Media to maximize our coverage in the state.
    - Organizing seminars at gateway/feeder schools and maintain good liaison with school authorities.
    - Keeping Liaison with Consultants for securing admissions.
    - Presentation to group of prospective students and parents, at Education Fairs & other Education meets, on issue as benefits of going to University and choosing courses.
    - Publishing admission notices in print and electronic media.
    - Keeping a record of all enquiries and monitoring them, through phone calls and information broachers.
    - To undertake public relations activities
    - Handling team of marketing and admission counselors.
    - To keep a check on competitors activity
    Prior Work Experiences :
    BIYANI GROUP OF COLLEGES Duration – June 09- April2010
    Manager – Brand & Promotion
    Job Profile :
    - Build counter strategies to increase the market share of the institution by assessing the market opportunities & target markets.
    - Generate mass awareness about the product and services by delivering Seminars and Presentations
    - Traveled extensively through out India to participate various career fairs and other promotion campaigns to generate the enrollments.
    - Liaisoning with the Institutional Heads , HOD`s Principals, Faculties, Press Reporters for better support in out activities.
    Organization – National Institute of Finance & Accounts Duration – Oct 08- May 09
    Post- Manager Brand & Promotion
    Job Responsibilities :
    - Generate mass awareness about the product and services by delivering Seminars and Presentations
    - Establish PR in schools, colleges, in media
    - Conduct events like school and colleges level debates, quiz etc; participate in school and colleges fairs
    - To establish contact with the students prior to the their exams on pretext of wishing them good luck, sending a booklet etc
    - To conduct a massive activity in every city at the time of Board exams and make NIFA a visible brand at the time
    Recruiting the brand and promotion team
    Organization – Jaipur Rugs Company Pvt. Ltd Duration – April 07- Oct 08
    Post- Assistant Manager-HR
    Organization -Community Awareness & Participation Programme (CAPP) under Rajasthan Urban Infrastructure Development Project (RUIDP), Asian Development Bank Project. Duration - April 04- April Post-Post-Assistant Community Officer (Contract basis)
    Organization -E-TV Rajasthan Duration – May 02-April 04
    Post-production Assistant
    Qualifications :
    (A) Professional Qualifications :
    Sr. No. Degree / Diploma Institution Year
    1. PG Diploma in Human Rights Indian Institute Of Human Rights, New Delhi 2004-06
    2 Bachelor Degree in Journalism & Mass Communication Vardhaman Mahaveer Open University, Kota 2003-04
    3 Post Graduate Diploma in Advertising Management & Public Relation Rajasthan University 2002-03
    B) Academic Qualifications :
    Sr. No. Degree / Diploma University Year
    1. Post Graduation in Sociology Raj. University 1999-01
    2. Graduation with sociology, political science & public adm. Raj. University 1996-99

    Certification :
    I, the undersigned, certify that, to the best of my knowledge and belief, this resume correctly describes my qualifications, my experiences and myself.
    MAYANK JAIN
    -------------------------------------------------------
    More Information about this submission and submitter :-
    ___________________________________________________
    Submission ID : 4321512
    Date & Time : 2nd Jul 2011 6:04 AM (UTC)
    IP Address : 117.203.2.239
    Browser Info : Opera/9.80 (Windows NT 5.1; U; en) Presto/2.9.168 Version/11.50
    Predicted Country : India