www.mindlance.com India Pvt Ltd Guwahati : Cluster API, Customer Care Profile, Telecom
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  1. June 12th, 2009, 07:55 AM Post Count Number #1
    mskavi
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    www.mindlance.com India Pvt Ltd Guwahati : Cluster API, Customer Care Profile, Telecom

    Mindlance India Pvt. Ltd. Guwahati : Cluster API Lead (Customer Care Profile) in a Telecom sector
    Website: http://www.mindlance.com

    Keywords: customer service delievery, service delievery,customer care, customer service, customer handling, operations, operation

    Designation: Cluster API Lead (Customer Care Profile) in a Telecom sector
    Experience: 6 - 8 Years
    Location: Guwahati
    Compensation:
    Best in the Industry
    Education:
    UG - Any Graduate - Any Specialization
    PG - MBA/PGDM - Any Specialization
    Industry Type: Telcom/ISP
    Functional Area: Sales, BD
    Posted Date: 11 Jun 2009

    Job Description:

    1. Ensure adherence of regulatory norms during acquisitions and also maintain a high degree of cooperation between the dealers, sales team and AVCV team for 100% activations within the cluster.
    2. Ensuring end to end CAF (customer acquisition form) management for the cluster through coordination with the Dealers, AVCV team and Warehouse team.
    3. Analysis of the acquired customers of the cluster through reports and MIS to reduce first 3 bills unpaid customers and increase the no of revenue earning subscribers in both Postpaid and Prepaid.

    Desired Candidate Profile:

    "Graduate / Postgraduate preferably MBA/ PGDBA with Overall 6 -8 years of exp with minimum 3-4 Years exp in Telecom Retail Operations.

    *Exp in maintain a high degree of cooperation between the dealers, sales team

    *Exp in management for the cluster through coordination with the Dealers, AVCV team and Warehouse team.

    *Exp in Analysis of the acquired customers of the cluster through reports and MIS to reduce first 3 bills unpaid customers and increase the no of revenue earning subscribers in both Postpaid and Prepaid

    Company Profile:
    MindLance, Inc. established in 1999, is a leading provider of e-business and technology services that assist clients to manage rapid changes in technology and achieve business objectives. MindLance delivers cost-effective solutions to Fortune 500 companies and was recently recognized as the 4th fastest growing IT Services firms in NJ by Deloitte and Touche.

    supplier to one of the largest global semiconductor company
    supplier to a top three global bank

    Exclusive offshore development partner to a top five global bank

    Exclusive product co-development and professional services partner to a niche healthcare enterprise software company

    Executive Name: Swati Bhasin

    Address:
    Not Mentioned

    Email Address: swati.bhasin@mindlance.com

    Telephone: 01242803459

    Reference ID:
    Cluster API Lead

    Keywords: customer service delievery, service delievery,customer care, customer service, customer handling, operations, operation
    Last edited by Guest-IJT; August 16th, 2011 at 05:13 PM.
  2. August 16th, 2011, 05:15 PM Post Count Number #2
    Guest-IJT
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    Name : Rahul Sharma
    Email : Rahulsharma1427 AT gmail.com
    Designation / Skillset : Customer care Executive

    Resume :

    CAREER OBJECTIVE
    To seek an opportunity and challenges for contribution in growth and development to your esteemed organization with my knowledge and efforts in excellent working environment for enhancing my skills.
    EDUCATIONAL QUALIFICATION
    - Passed Secondary School Examination from CBSE.
    - Passed Senior Secondary School Examination from CBSE.
    - Pursuing B.Com. ( 2nd year ) from Delhi University ( result awaited ).
    PROFESSIONAL QUALIFICATION
    - Done basic course in computer application from NIIT.
    WORKING EXPERIENCE
    - Worked with M/s ALLSEC LTD. , process NDPL as a Customer
    care Executive for one year
    - Worked with Intouch sol. pvt ltd process Sun direct as a CustomercareExecutive for eight months .
    PERSONAL STRENGTH
    - Dedication to my work
    - Self Confidence
    - Punctual & Hardworking
    - Honesty

    DECLARATION
    I hereby declare that all the information furnished above are true and correct to the best of my knowledge and belief.
    Date : ________ ( RAHUL SHARMA )
    Place : New Delhi
    -------------------------------------------------------
    More Information about this submission and submitter :-
    ___________________________________________________
    Submission ID : 4359604
    Date & Time : 11th Jul 2011 7:56 PM (UTC)
    IP Address : 180.215.244.181
    Browser Info : Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.112 Safari/534.30
    Predicted Country : --
  3. November 23rd, 2012, 08:17 PM Post Count Number #3
    Indra kant srivastav
    On probation
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    November 23rd, 2012
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    sell Manger in shakti shudha industries having 2 year exp

    Indra Kant Srivastav
    E- mail- indrasrivastava86 AT gmail.com
    ______________________________________
    Career Objective :-
    Seeking employment as an Cluster sells manager in a reputable company to engage in duties and responsibilities that will encourage the use of my skills and expertise and increases effectively the sells efforts of the organization.

    Work Experience :-
    Present Status
    To excel in the field of Sales and Marketing, by putting in genuine endeavors and crossing all the hurdles to achieve the targets, increase the percentage of sales and customer satisfaction and thus bring value and profitability to the organization.

    Organization - Shakti Sudha Industries.
    Designation - Cluster sells manager
    Territory - East UP.
    Period - Since 1st feb 2012 to till now…
    Achievement :-
    - Implemented successful Super stockiest & Distribustion channel in EastUP.
    - Implemented successful sales and marketing strategies in East up that brought much profit to the company.

    Last Organization - Proctor and Gamble Pvt Ltd.
    Designation - Field Manager
    Territory - UP East.
    Period - 1st May 2010 to jan 2012.
    Responsibility :
    - Responsible to handle the team & motivate the team to achieve the target.
    - Responsible to provide the training & increases the sell of company.
    Achievement :
    - Achieve 150% target in H&S & Ptn campaign.
    - Achieve no-1 rank in gellete guard in all India..

    Academic Qualification
    - M.B.A from M.G.K.V.P. University in the year 2010.
    - B.Sc (Bio-Tech) from Poorvanchal University in 2008.
    - DMLT From (M.G.K.V.P.), Varanasi. in 2005.
    - Intermediate passed from U.P. Board in the year 2003
    - High School from U.P. Board in the year 2001.

    Personal Details
    - Father’s Name : Mr. Chhabi Kant Srivastava.
    - Date of Birth : 5-July-1986
    - Permanent Address : NaiBasti. Jalallipatti, Post-Bhullanpur, varanasi,U.P
    - Nationality : Indian
    - Languages Known : English & Hindi
    - Hobbies : Reading Books, Dairy Writing,singing, Surfing Net, Interacting with People, Making new friends

    Date :
    Place :varanasi (Indra Kant Srivastava)