AAPC India Hotel Management Pvt Ltd Pune : Room Attendant, Housekeeping Supervisor

[mskavi]

AAPC India Hotel Management Pvt. Ltd. Pune : Room Attendant( Housekeeping Associate)
Website: http://www.accor.com/ ;http://www.ibishotels.com/

Keywords: at least 2 years experience in housekeeping department of hotels; under the payroll of Neatspace outsourcing agency.


Designation: Room Attendant( Housekeeping Associate)
Experience: 1 - 2 Years
Location: Pune
Compensation:
Rupees 70,000 - 90,000
Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Industry Type: Hotels/ Restaurants/Airlines/Travel
Functional Area: Hotels, Restaurants
Posted Date: 08 Jun

Job Description:
Prime Function:

Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.


Key Responsibilities:

People Management

Establish and maintain seamless co-ordination & co-operation with all departments of ibis,Pune to ensure maximum cooperation, productivity, morale and guest service.
Interact with guests and personnel of the hotel in an efficient and friendly manner.
Provide effective support to the team to enable them to provide a range of effective and efficient services
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Provide high level of service standards.

Financial Management

Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

Inspect room linens before placing in rooms and return below standard pieces to the respective person in Housekeeping.
Ensure to report to work on time and according to posted schedule.
Ensure to daily change soiled linens on beds and remake beds.
Strictly follow the lost and found procedures.
Ensure floor pantries and corridors & fire exits are as per the standards.
Responsible for equipping all rooms with linen, amenities in the guest rooms as per the standards.
No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised.
Report to the Housekeeping Team Leaders any blankets, bed spreads etc., that require changing.
Ensure to report any assigned rooms that do not require service “Do not Disturb” signs etc. to the Housekeeping Team Leaders.
Report any malfunctioning of room equipment to the Asst Manager Housekeeper.
To abide by the mission statement of the hotel and of the department.
Ensure to take the responsibility for master keys of the assigned rooms.
Report any loss or damage to the Housekeeping Team Leader.
Ensure to perform the following duties in the Public Area:

To dust furniture, fixtures and fittings
Vacuum the carpet.
Scrub, wash and clean the floor
Clean and arrange the equipment furniture as prescribed
Dust and clean light fittings

Desired Candidate Profile:
Should be able to understand and communicate in English; should have prior experience in hotel industry;should have the capacity to make 25 rooms per day.

Company Profile:
ibis, the worldwide economy hotel brand of the Accor group, offers consistent quality accommodation and services in all its hotels, for the best local value: a well-designed and fully-equipped en-suite bedroom, major hotel services available 24/7 and a wide choice of on-site food and beverage options. The quality of the ibis standard has been recognised by the International Organization for Standardization certification ISO 9001 since 1997. ibis is also the world’s first hotel chain to demonstrate its environmental commitment through securing the ISO 14001 certification, which has already been awarded to nearly one third of its hotels.
Established in 1974, ibis is the European leader and one of the first economy hotel chains in the world, with more than 90,000 rooms and 800 hotels in 40 countries.

Executive Name: sonali.merchant@accorhotels.co.in

Address:
Not Mentioned

Telephone: Not Mentioned

Keywords: at least 2 years experience in housekeeping department of hotels; under the payroll of Neatspace outsourcing agency.

[rajesh thapa]

hi good afternoor.
My name is rajesh thapa.i have been working in hotel since 2009.in park hyatt dubai and right now i am inraffles duabi.i have done cross training in coordinator.in supervisor.i have been looking for a supervisor job in hotel.i have three year experienced in hotel industry as room attendat,co-ordinator as supervisor.

[Guest-IJT]

Resume

Bhavin.A.Gangar

50, Tank Bunder Road ,Prabhudas Building
Room No 3a, Reay Road,Mumbai 400010
Contact no: 9821124704
E-mail ID: Bhavinga09 AT hotmail.com

Professional Adjective:
Seeking a position where I can utilize my operational as well as interpersonal skills to the rest of my abilities.
To be part of organization, where i can learn, face challenges and participate towards the growth of the organization.

Personal Profile:
1 Energetic and self-motivated person.
2 Thrive in work situations requiring an ability to manage concurrent responsibilities.
3 Flourish in both independent and collaborating work environment.
4 Good communication skill.

Work Experience:
Working with Efficient Work Solutions Pvt Ltd since March 2007-till date
Designation: Reservation/ Ticketing Agent

Job profile:
A) PROVIDING BACK OFFICE SERVICES LIKE RESERVATION AND TICKETING FOR A USA BASED TRAVEL AGENCY TRANSAM TRAVEL
B) HANDLING BOOKINGS MADE ON OUR WEBSITE AND HANDLING TICKETING, ROUTING AND ALL DISCREPANCY ISSUES.
C) HANDLING RE-ISSUANCE, REFUNDS AND CANCELLATIONS OF TICKETS.
D) WORKING ON THE CRS SYSTEM AMADEUS, SABRE, WORLDSPAN, AND APPOLO.

Academic Qualification:
Graduate in commerce from Mumbai University in March 2006.
Completed HSC from Mumbai University in the year Feb 2002.
Completed SSC from, Maharashtra Board in March 2000.

Additional Qualification:
Diploma in IATA / UFTAA Foundation Course


Personal Details
Nationality: Indian
Languages known: English, Hindi, Marathi & Gujrati
Marital status: Un-married
Date of birth: 09-Mar-1983

I hereby declare all the details shown here are true to my knowledge & belief.

(Bhavin.A.Gangar)