www.carlsonwagonlit.com CWT India Pvt Ltd Delhi Gurgaon : Instructional Designer

[Rajkumargautam]

CWT India Pvt Ltd Delhi/NCR : Instructional Designer, Gurgaon
carlsonwagonlit.com

Designation: Instructional Designer, Gurgaon
Experience: 2 - 4 Years
Location: Delhi/NCR

Job Description:
JOB DESCRIPTION:
CWT India is seeking candidates for the position of Instructional Designer (ID) to work with various functions within CWT and it’s Global Training Team in the design, development, implementation, and support of online courses (Primarily Process Trainings and Behavioral Trainings).
Responsibilities Include:
Working collaboratively and virtually with in house training team in the design, development and delivery of online courses through The CWT University.
• Providing training to faculty in e-learning strategies, best practices, effective integration of appropriate technologies and use of the course management system.
• Providing ongoing support of online instruction and assessment of current and proposed online courses.
Planning and conducting training workshops for groups of faculty when necessary.
• Meeting course production deadlines and working closely with faculty to develop production timelines.
Assisting in setting and implementing policy regarding course development procedures, course material selection and operational procedures.

Desired Candidate Profile:
Job Qualifications / Requirements:
To be successful in this role you need to show a great deal of autonomy as you will be responsible for creating cutting-edge learning materials. You must possess
• Bachelor’s degree (Master’s preferred) in any discipline.
• 10+ months of on hands experience of software like Articulate/Captivate is mandatory.
• Demonstrated evidence of 2-4 years of professional experience as an instructional designer in
higher education and/or significant experience in the field of e-learning.
• A strong command of written English with a flair for writing and the ability to write clear and engaging instructions.
• Extensive knowledge of current and emerging instructional technologies and design, and an in-depth understanding of pedagogical issues related to online teaching and learning.
• Demonstrated competency to communicate and translate technology into terms understandable to faculty and a variety of users.
• Strong Project management skills, including the ability to meet project quality expectations and schedule commitments.
• Evidence of strong skills in building and maintaining stable working relationships with faculty and staff.
• The ability to understand complex content with attention to detail
• Demonstrated computer competency particularly with course management/online
learning platforms, multi-media authoring programs.
• A desire to learn and grow

Company Profile:
We are a leading Travel Management Company across the globe sspecializing in business travel management. We are dedicated to helping our clients- companies of all sizes, as well as government institutions and non-governmental organizations, optimize their travel program and provide best-in-class service and assistance to travelers. We employ more than 20,000 people in our operations that are spread in more than 150 countries. Our client portfolio includes more than half of the Fortune 100 companies with sales generation of approximately USD 25.5 billion.

Address:
CWT India Pvt Ltd
Centrum Plaza
Sec 53, First floor
Golf Course Road
Gurgaon,Haryana,INDIA 120001

Email Address: hrd@carlsonwagonlit.co.in
Website: http://www.carlsonwagonlit.com

Keywords: Trainer, Articulate, Captivate,Instructional Designer

[Guest]

Puja Kumari
Email ID : k133pooja AT yahoo.com
K133pooja AT gmail.com
Summary
A post graduate in Economics with 10 years of work experience in e-learning and media. I have experience in corporate and K-12 projects in the field of instructional design with exposure to different types of projects such as WBT, ILT, CBT and application-based simulation.
Key Skills
Areas of Expertise
- Instructional Design
- K-12 Development
- Training
- Evaluation
- Presales
- Subject Matter Expert
- Performance Analysis
- Project Management
- Content Development
- Feature & Articles Writing
- Scriptwriting Software
- Dreamweaver
- HTML
- MS Office
- Breeze
- Captivate
Experience
1. G-Cube
Jan till date
ID Manager
Types of Projects
Online, ILT, VILT, CBT, Game-based learning, K-12, etc
Key Roles and Responsibilities
- Create SOW, POC, and Prototype.
- Create effort estimates and project plan.
- Train team members on effective language and instructional designing.
- Conduct learner/environment analysis, job/task analysis, and learning needs assessment.
- Design instructional and multimedia solutions.
- Script and review storyboards.
- Coordinate and communicate with team members and key stakeholders.
- Handle independently client management; posted at client site to independently handle the entire project account
2. InfoPro
Aug 2010 to Jan 2011
Analyst
Types of Projects : Gaming, presales, and VILT
Key Roles and Responsibilities
- Create SOW, POC, and Prototype.
- Create effort estimates and project plan.
- Conduct learner/environment analysis, job/task analysis, and learning needs assessment.
- Design instructional and multimedia solutions.
- Script and review storyboards.
- Coordinate and communicate with team members and key stakeholders.
- Handle independently client management
3. Sify Technology
December 09 to June 10
Associate Project Manager (ID)
Key Roles and Responsibilities
- Lead the analysis, design, and development phases of the product development cycle.
- Research, design, and produce instructional content. This includes assessments and interactive online courseware development.
4. Hurix System
November 08 to December 09
Hurix Systems Private Limited provides technology, content development, and financial consulting services. The company provides education content for K-12, higher education, universities, professional education, technical training, and lifetime learning.
Team Leader
- Presales : Proposals for MajescoMastek and Zee Learning
- Projects : Schools Solutions, Attano, Nelson Thornes, Skill Soft, FSI Falcon Avionics and McGrawHill ODC
Key Roles and Responsibilities
- Provided instructional design strategies and approach
- Created lesson plans, concept maps and storyboard for K-12
- Prepared high-level course designs
- Visualized storyboards with graphic and programming teams
- Coordinated with subject matter experts
- Trained Instructional Designers and SMEs
- Mentored Instructional Designers
5. Aptech Learning Services (Instructional Design Lead)
November 06 to November 08
Aptech offers fool-proof solutions to all needs pertaining to content development.
Team Leader
Projects
- Design Specification Document and Prototypes : TradeNet, Netg Singapore, Flight Attendants Training, Maxis for Occupational Safety and Health, Skill Soft, 360 degree, and Oil and Natural Gas Company (ONGC).
- Web-Based Teaching (WBT) : Nikon, 360 Degree, and RWD SAP
- Instruction-Led Learning (ILT) : Aptech Teaching Services (ATS), Avalon and HR Induction
Key Roles and Responsibilities
- Analyzed the requirements provided by the client and SMEs for the development of compelling courseware that achieve learning goals
- Designed specific learning solutions, including the creation of detailed specifications from requirements to determine the components, strategies, and structure for each course
- Developed effective e-learning solutions based on Blooms, Gagne's instructional design theory, and ARCS model and by following the ADDIE process and Kirkpatrick evaluation.
- Managed and conducted the creation of course outlines and course content including Microsoft PowerPoint slides, instructor notes, student guides, guided tours, mind mapping programs, and reference guide.
- Ensured the instructional strategy that has been established for the project is applied to each course.
- Researched, evaluated, and prepared recommendations for improvement on curricula, instructional delivery methods, materials and equipment.
- Visualized interactive media, including situational analysis and role-plays that enhance the online educational experience.
- Ensured the design integrity of courses is maintained by applying industry-standard instructional design principles and theories in the design process.
- Collaborated with the PM on schedules, budgets, and deadlines (project team meetings, updating schedules, etc.) and managed interactions with various contributors and stakeholders.
- Liaised with client staffs, taking time to understand their needs and developed the client relationship through effective communication and personal skills.
- Coached and mentored Instructional Designers and conducted training for improvement of instructional design and language.
- In absence of PMO, managed own projects, including project schedules, deliverables, and client, vendor, end-user and subject matter expert relationships.
- Handle configuration management for the Avalon project.
5. NIIT LTD.
July 04 – October 06
NIIT LTD, the global IT learning solutions corporation, is known for its pioneering work in the field of IT education and training.
Consultant (Instructional Designer)
- Served as a course owner for online courses for the U.S. client in the domain of Principles of Microeconomics, Technology in Business, Substance Abuse Treatment in the Criminal Justice System, Project Management, Business Ethics, UCLA, and Managing Decision.
- My profile involved developing course design maps, reviewing and scripting WBT materials, developing media strategies and visualizing graphics for the courses, designing evaluation material, constructing the courses, coordinating with internal and external teams, and taking up the role of a Configuration Manager. I have also inducted new members in the team and have also contributed to the design of a number of process documents.
6. Abacus Communication
January 2004 to May 2004
Copywriter
7. The 4th D (The Fourth Dimension)
June 2002 to April 2004
Journalist
Freelance Assignments
Hosted and participated in radio debates; wrote scripts and did voiceover for segment programs for Doordarshan Kendra, New Delhi; compered programs for FM Gold, New Delhi; interviewed prominent people and experts; and wrote scripts and proposals for TV serials and documentaries
Education
- M.A Economics from Kurukshetra University
- B.A.(Hon.) Economics from Delhi University
Professional Training and Continuing Education
- Diploma in Computer Application
- Diploma in Creative Writing in English from IGNOU
Trainings, Certifications, Presentations, and Awards and Recognitions
Trainings Received : Critical mistake analysis, effective communication and writing, visualization, ID reviewing, instructional strategies, understanding rationale and context, developing evaluation criteria, following processes, writing for audience, AICC-SCORM and ISO standards, and writing for k-12
Certifications : NIIT internal edit level 0, advanced grammar and writing test, process documentation, and creative thinking
Presentations given/Trainings conducted : Instructional design strategies, K-12 developments and effective writing skills
Awards and Recognitions
- Selected “Star of the Month” for June 2006 for meeting challenges and delivering quality scripts within stipulated timelines
- Stood second in 100m Flat Race (Junior Girls)
- Stood third in Inter House Athletic Championship (200 m)
- Stood second in Inter House Sr. Girls Long Jump competition
- Stood first in Long Jump

[Guest]

RESUME’
NAME - : POORNIMAA WADHWA
E-MAIL- : poornimaawadhwa09 AT gmail.com , authentc_petal AT yahoo.co.in
OBJECTIVE- : To get a platform which can provide me an opportunity to explore and utilize my skills for the development of my organization and my own self.
PROFESSIONAL EXPERIENCE- :
Worked as a Trainee Content Writer for Aptara Techbooks International Pvt. Ltd.- October 2010 to May 2011.
PROFESSIONAL QUALIFICATION- :

- Pursuing MBA from IMT- CDL -1st year
- Done BBA from- :
G.G.S.I.P UNIVERSITY, NDIM COLLEGE
2006-2009 AGGREGATE OF THREE YEARS - : 80.65%
EDUCATIONAL QUALIFICATION- :
CBSE, RYAN INTERNATIONAL SCHOOL
2006 12TH - : 85.8%
2004 10TH - : 88%
INTERESTS AND ACTIVITIES- :
Poetry, try to explore new ideas, exercise the right side of my brain to bring out creative ideas.
EXTRACURRICULAR ACTIVITIES- :
Debate, declamation, elocution, anchoring, giving presentations and being a part of discussions.
SKILLS- :
Convincing Power, Lead and work with a team, turning the situation for good, reasoning ability, verbal ability, well versed with MS Office.
VOLUNTEER EXPERIENCE- :
- Did 2 month summer training in marketing department of “COGENT EMR SOLUTIONS LTD.”
- Prepared A Project On The “Consumer Satisfaction For Luxor Pens”
- Prepared a project on “Market standing of IMS Learning center Pvt. Ltd”
- Prepared a project on “THE VARIOUS FACTORS WHICH GUIDE THE SCHOOL AND COLLEGE STUDENTS TO JOIN AN INSTITUTE FOR PREPARING FOR ENTRANCE EXAMS.”
- Went To Mauritius To Give A Group Presentation On Time Management in The M.S.Q.C.C Federation.
- Coordinated a seminar by ministry of HRD as stage coordinator and as a minute writer.
- Coordinated a fest of the college.
- Participated as delegate of India in the “Indian Model of United Nations” organized by “Ryan International school”
- Also edited the youth view column of “Life of Priyanka Magazine” Here Priyanka in contest is Ma’am Priyanka Gandhi”
- Done “THETA HEALING BASIC DNA COURSE” for practitioner in giving THETA HEALING.
AWARDS AND PRIZES RECEIVED- :
- Stood 2nd in the “Inter college English Debate Competition”
- Stood 1st in the “Inter School English Debate Competition”
- Stood 1st in the “Intra School English Declamation Competition”
- Got 44th rank in the “TSI MATHS OLYMPIAD” level II
- Stood 1st in the “Inter School Hindi Elocution Competition”
- Stood 1st in “ Inter-House Group Singing (English)”
- Stood 1st in “ Solo Singing (English)”

[Guest]

ASHISH SHARMA
E-Mail : ashish991 AT yahoo.com
CAREER OBJECTIVE :
To seek challenging career in professional organization, that can provide new horizons and excellent working environment.
PROFETIONAL QUALIFICATION :
- Master of Business Administration (MBA) from U.P. Technical University, Lucknow, in 2010, with specialization in Human Resource & Marketing Management.
- Bachelor of Computer Applications (BCA), from M.C.R.P., University, Bhopal, in 2007.
EXPERIENCE & EMPLOYEMENT HISTORY :
Nearly 2 Years
- Jan 2011 – Present : HR Executive at Hilite Industries Pvt. Ltd. Ghaziabad.
- Feb 2010 – Dec 2010 : HR Recruiter at Daspass Sales Corporation, Delhi.
JOB PROFILE :
- Short listing of CV matching the Eligibility Criteria & Co-ordination for getting the required details and consent from the candidates.
- Job posting drafting recruitment advertisements for the respective positions through email/SMS.
- Client Relationship Management (CRM).
- Follow up clients and candidates for feedback.
- Conducting preliminary interviews in co-ordination with the concerned Department in which the candidate has to be absorbed.
- To obtain prescribed confirmations and undertakings regarding the staff’s Curriculum Vitae, Experience Certificates, Relieving Letters of previous employer, Qualifications, Passports/Work Permits, Photographs, ID, confidential reports, in originals or copies as applicable and place the same on record under proper security.
- To update the HRD database.
- Assisting in ISO auditing.
AREA OF EXPERTIES :
Recruitment and selection :
- Job Publishing & Resume Solicitation from the consultants
- Evaluating Manpower requirement and driving through consultants for profiles.
- Providing feedback to the consultants.
- Scheduling and coordinating the interviews-both external & internal.
- Obtaining the feedback from the interviewers and analyze the gaps of the feedback.
- Actively involved in fulfilling requirements across all the spectrum of needs
- Conducting interviews, Involved as an HR panel member in the interview.
- Fitment, Salary Negotiation and Joining Formality
Induction and Placement :
- Handling complete joining formalities for new employee
- Complete all documentation requirements
- Explaining about the policies and procedure to new hires
- Hand over new member to the concern department.
Training & Development :
- Coordinating with Departmental Heads for training needs.
- Roll-out of training calendar
- Co-ordinate the training program
Performance Management :
- Organizing periodical Employee performance appraisal at the time of Training completion, Probation- end and annual appraisals.
- And preparing increment, Reward papers.
- Responsible for timely completion of goal setting for the year and performance evaluation of the employees.
Exit Process :
- Coordinate with the Dept. to ensure the exit process of the member happens smoothly.
- Coordinate for employee relieving formalities like no due certificate, relieving letter, FFS and experience certificate
- Conduct Exit Interviews.
Payroll Administration & MIS :
- Preparing Payroll Inputs and co-ordinate with Consultant for timely payroll Process
- Handing OT, Allowances Payments.
- Prepare Monthly MIS Reports like, Man-days, Head Count, Business Review etc.,
- Sending Required data to Insurance Company for Coverage & deletion
Time Office Management :
- Recording & compiling attendance of all employees on daily basis .
- Maintaining time office records through Payroll software (Time Desk).
- Ensuring employees are reporting to the job on time.
- Tracking cases of leaves, absenteeism, and non-reporting to work.
- Preparation and analysis of Absenteeism Report & maintaining all attendance records
- Preparation and computation of employee’s Overtime on monthly basis.
- Maintaining of Employees Attendance and Leave records.
- Preparation of the salary break-up of new joinee.
- Maintaining attendance details of all employees to identify LWP deductions
Statutory Compliance :
- Under various Labour act like P.F, ESI, Factories Act, Minimum Wages act Bonus Act Gratuity Act, etc
- Quarterly returns
- Half yearly returns
- Annual Returns- As per calendar.
Grievance Handling :
- Day to day Employees grievance like canteen, leave, wages, overtime and allowances, Compensatory off, Shift working, transport, hours of rest and interval, late coming etc.
- Issue of memos, warning letters, show cause notice, and charge sheet, participate in domestic inquiries etc.
- Handling Labour Court Cases.
New HR-Initiatives :
- Employee Counseling
- Suggestion scheme
- Set-up Ambulance Room
I.T Skills :
- MS-Word, MS-Excel, MS-PowerPoint.
- Internet.
PROJECT DETAILS :
At MBA Level :
- A research report on “Decision making process in high involvement goods by Consumers” - target marketing area Delhi / NCR.
- 2 Months summer training on HR Recruitments at Kelly Services, New Delhi.
At BCA Level :
Project Name : Airways Reservation System
Environment : Visual Basic 6.0, MS-Access on Windows XP
Duration : 6 Months (Jan 2007 – Jun 2007)
ACHIEVEMENTS:
- Represented Institute at Inter Institute Fest Encore-2009 and won prizes in Mime and Play events.
- Represented Institute at Inter Institute Fest Encore-2008 and won prizes in Singing and Ad -Mad events.
- Played lead role in the management of various Institute level events.

[Guest]

Neetu Kalra
E-Mail : neetu1.kalra AT gmail.com
Experience : 2.2yrs
CAREER OBJECTIVE :
To excel in the field of IT by converting my innovative ideas and acquired skills into executable business values in a highly cordial and professional environment for continuous learning and improvement.

PROFESSIONAL SUMMARY & WORK EXPERIENCE :
I have a total experience of 2.2 yrs in providing educational instruction and training solutions in latest technologies to individuals and corporations which enhance productivity, strengthen responsiveness, improve quality, and drive sustained business performance. My experience also includes substantial exposure in the following fields :Programming Languages, Mathematics, Software Engineering, Computer Networks, Graphics & Multimedia, New Product Training, Quality Assurance & Testing, Performance Analysis, Database and Data warehousing, Relationship Management, Curriculum Development and Administration.
I possess an basic experience of Software Testing and Quality Assurance processes in Testing of Embedded Products and Software like DSS at a low level in DAVIM under development of our software over there for learning management system.
- Presently working with NIIT LTD, Delhi, as a Certified Software Trainer since August 2010.
- Worked with DAVIM(DAV INSTITUTE OF MANAGEMENT) as a lecturer uptil April 2010.
- Taken a Six months training in ERP at HEX BUSINESS SOFTWARE SOLUTIONS
- Worked with MAX Academy , prepared students for their intellectual & analytical skills & Councelling them as part time.

PROJECT DETAILS :
1. EMPLOYER : ILS (Individual Learning Solutions), NIIT LTD, DELHI
ROLE : Software Trainer
COMPANY PROFILE :
NIIT is amongst the world’s leading talent development companies offering learning solutions to individuals, enterprises and schools. NIIT offers cutting-edge learning solutions to Fortune 100 companies, universities, technology majors, training corporations and publishing houses. The company’s expertise in areas like strategic consulting, learning design, customized content, off-the-shelf content (E-learning), training delivery, hi-end technology training, testing & assessment, and learning management enables large organizations to train cost effectively and efficiently.
MY ROLES AND RESPONSIBILITIES :
- Planning and conducting classes as per the course milestone, create & manage batch schedule, apply principles of learning & instructional theories, application of CBT, ensuring fair conduct of appraisals and student performance, customize delivery suiting audience and evaluate impact of technology on content delivery.
- Given the corporate training to the employees of WIPRO(BPO) on sql server 2005 & to the employees of many organizations on Microsoft office products, Trained new faculties on varied technologies, mentoring other junior team members on effective education delivery and planning self development sessions
- As an additional responsibility, I’ve also helped in training & development, made WBT available to the students through their login, maintaining batch health and adherence norms, resource planning and faculty load charts, taking care of queries of niitstudent.com etc.
- Responsible for placement assistance to students, conduction of briefing and mock sessions and evaluation of student performance levels and recommended augmentations in study habits, which resulted in improved academic performance levels.
- Accurate and timely updating of batch files and encore with records of education delivery, including feedback scores and monthly appraisal records.
.
- Establish, manage & communicate with key influencer on students like parents, friends and conduct PTM meetings, use student’s interests, prior knowledge and experience to create enthusiasm for learning.
- Registration of student login accounts, updating the transactions etc.
2. EMPLOYER : DAVIM( DAV Institute of Management)
PROJECT : Learning Management System
ROLE : Lecturer/Trainer/Quality coordinator/Mentor

PROJECT DESCRIPTION :
This project is to make the entire work online, as in DAVIM there are so many lecturers, so to keep track
of entire process like to check which faculty is in which class, what subject He/She is teaching in which resource & at what time, entire Timetable of week i.e the Week schedule on calendar days, faculty description on the portal, Teaching/Training aids used by faculty & uploading the same on the portal, so that if the student miss any class, those material can really helped them in covering the same. Then assistance in developing the videos of other lecturers & Sr. professors & animating them, thereby helping the students in learning the content effectively.

MY ROLE AND INVOLVEMENT :
As a Process Trainer/ Quality Executive, my role is to analyze and execute the test cases by checking that they are working correctly or not & to maintain the quality of the product by keeping an eye on developers as to what they are developing.My major responsibilities are :
- Provide extensive training to the employees(lecturers) on customized software.
- Supervise and monitor the performance of the new joinees during the training period by taking regular assessments, providing them valuable feedback, conducting grooming sessions including lessons on how to enhance english communication skills using modern techniques and methodologies.
- Performing various type of product related testing like functional testing, smoke, performance etc.
- Conducting regular quality reviews for my team.
- Incharge of quality assurance as well as quality control.
- Writing test issues for the test cases that show some inconsistency.
- Finding secondary defects and writing defect logs.
- Conducting sessions on newly identified bugs and difficult topics.
KEY SKILLS, REWARDS AND RECOGNITION :
- Appreciation by being awarded “VOW Niitian” for showing outstanding performance in education
delivery processes & showing excellent performance in all DIS parameters & excellent feedback from students & corporate batches.
- Accolades for developing and presenting game shows, Quiz programs and activity camps in education
and career fair across NIIT centres.
- Awarded vouchers for stupendous performance during achievement of TECH-WOM targets in NIIT.
- FACT Certified (Faculty Assessment Certifications Tests) for all semesters of GNIIT & NON-GNIIT
Batches in NIIT.
- Successfully discharging my duties and responsibilities as an active member of The arts club of my
college, the Editor of the annual school magazine (English section) and one of the Student directors
of the Interact club of my school.
- Winning Awards and Certificates for consistent academic excellence for each consecutive years in studies,
Dance at inter levels.
- Thorough knowledge of Student Management and Handling Skills.
- Knowledge of SDLC, STLC, product testing, well versed with bug life cycle.
- Ability to quickly grasp the functionality of any application under test.
- Willingness and ability to quickly adapt to new environments and learn new technologies.
TECHNICAL SKILLS :
Desktop Technologies .Net framework 1.x/2.0/3.x ,C#(Win Form), ADO.NET , VB6.0
Web Technologies ASP.NET with C#, XML, HTML, Dreamweaver, Photoshop, Flash
Databases SQL Server2000/2005(SQL,TSQL)
Operating Systems Win 9x/2000/XP/Vista
MS-Suite MS-Office 2003/2007
Others UML (SDLC, Design Patterns) ,OOADs, OOPs, Data structures, Basics of WPF
VENDOR CERTIFICATIONS :

Exam ID Description
- 536 TS : Microsoft® .NET Framework 2.0 - Application Development Foundation
INTERNSHIP AND PROJECTS UNDERTAKEN :
Pursued my Industrial Training with the Company, “HEX SOFTWARE SYSTEM “ on the project “ENTERPRISE RESOURCE PLANNING( PRODUCTION & QUALITY)” using ASP.NET with C# and SQL Server 2005 as a requirement for the VIth Semester of M.C.A.
Project I : “Employee Performance Monitoring”, using Visual Basic 6.0 & MS-Access
Project II : “Admission Management System”, using Visual Basic 6.0 & Sql Server2000
Project III : “Library Information System”, using SQL SERVER2000
Project 1V : “ Generating Help using shalom help maker”
Project V: “Making DLL” using VB & Sql Server 2000.

ACADEMIC QUALIFICATIONS:
- MCA from FARIDABAD INSTITUTE OF TECHNOLOGY(M.D.U) in 2009 with 74%.
- B.SC.(CA) from D.A.V CENTENARY COLLEGE(M.D.U) in 2006 with 64%.
- XII (SCIENCE) from G.B.N SR. SEC. SCHOOL, FARIDABAD, C.B.S.E. in 2003 with 67%.
- X from G.B.N SR. SEC. SCHOOL, FARIDABAD, C.B.S.E. in 2001 with 74%.